Constant Contact Reviews & Product Details

I love the features that allow me to send personalized email newsletters for our team. Whether it is uploading different lists of contacts or copying newsletters, its just super easy to use! I've tried two other competitors and they don't compare!

I think the only thing I would suggest is to make the formatting of newsletters a little more user-friendly. Maybe I haven't found it yet but I would love to be able to save blocks and reuse on different campaigns.

I have to create 18 newsletters every month - most of the content is the same but some parts are personalized and being sent to different groups of people - this software lets me copy and edit what I need to easily!

It is very user-friendly and gives me great stats on my campaigns.

I don't dislike anything. I think it is a great platform!

Helping my audience stay up to date on all our my businesses news/offers/events

Ability to upload emails via an excel workbook.

I haven't noticed anything that I don't like.

Professionalism of our mass emails.

I like the ability to copy and resend emails, to resend an email to those who didn't open and the templates help make for a professional outreach

Wish we could see more about the links within an email sent and the click rate on that

marketing in a new way to our membership

As a small family business we don't have the marketing budget of a large national company. The ease of use and cleanliness of the constant contact interface makes it our go-to marketing tool.

Some customers dislike email marketing...

Individually emailing clients to let them know about our products.

Simple to use, Offers tons of useful tools to promote business and real out to clients

Subsribing and unsubscibing methods on imputting contacts

Reaching out to muitiple clients all regarding to a similar topic. Easy to see and easy to deliever as well

automatic integration from contact lists, the ai feature helps greatly with creativity when you have a writers block. the templates help make your posts more eye appealing and help with sending them to social as well.

if you have your own templates to use it doesnt transition the best as some templates you can only install it as a picture on the template and resize it to a certain portion.

the vast amount of time it takes to send out mass emails, checking on email deliverability and whether a contact is viewing/enjoying the posts, as well as creating creative posts to send out.

Easy to use, and adding contacts is never an issue. I was using them for years, not alot but we sent our campains. Decided to leave and go somewhere that was free. Wrong decision and we started back at Constant Contact. Definatly the easiest decision to go back to them. It is so easy to add and delete contacts. Customer service is friendly and helpful.

No downsides, I love Constant Contact. Always works well.

We needed to have a 3rd party to send our emails thru the marketing platform we have. Constant Contact was one of the providers and we were already using them. It converted our lists perfectly so we could send the emails.

The ease of use. We love that customer service is accessible if we run into any problems.Constant Contact also gives great freedback. Everything that is shared, we receive email communication on how well our content did.

Not too many downsides. I'm not crazy about having to pay for certain upgrades that I think should've been given with our monthly service fee. It would be nice to receive some incentives.

Constant Contact allows us to effectively communicate with our parishioners. They receive eye catching newsletters, that draw them into our weekly events. We're creating content that they read.

They very quickly got me set up with exactly what I needed, did not push for me to sign up for unnecessary services, and walked me through all of the steps to sending my first email.

Nothing- this is a top notch company. Everything worked as expected.

We needed HIPAA compliant email to alert our clients to a change at our business.