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Constant Contact
Effortless Email Marketing Solutions
4.0
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Constant Contact Reviews & Product Details

Constant Contact Overview
What is Constant Contact?

ConstantContact is an email marketing platform preferred by small to medium enterprises. The site makes it easy for businesses to customize emails and offers an extensive selection of features that can empower the growth of your business. The platform essentially serves as your one-stop shop for building email lists, creating your company logo, scheduling social media posts, and selling digital products. ConstantContact is also notable for having great deliverability rates and supporting invitation management, registrations, and tickets.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
Social Media
Managed by:
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Colorado SpringsSEO
Colorado Springs SEO
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Ask Questions about Constant Contact
What Constant Contact is best for?
How does Constant Contact compare to SendPulse?
What are the pros and cons of Constant Contact?
Constant Contact Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Constant Contact Pros and Cons
Pros
  • Lets users create your company logo, schedule social media posts, and sell digital products
  • Great deliverability rates
  • Also supports invitation management, registrations, and tickets
Cons
  • Service cancellation requires users to call customer support
  • Limited automation options
Constant Contact Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Constant Contact Media
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Constant Contact Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 19, 2025
Constant Contact Logo
5,744 Constant Contact Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Dec 20, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"THE leader in email marketing"
What do you like best about Constant Contact?

Constant Contact is the industry leader in email marketing. We use it for our own business and recommend it to all our small business and nonprofit clients. The drag-and-drop templates are intuitive and easy to use, so you don't need a degree in graphic design to create professional quality emails.

What do you dislike about Constant Contact?

I wish the SMS add-on didn't require two steps for subcribers to opt in.

What problems is Constant Contact solving and how is that benefiting you?

Contact Contact helps keep us top-of-mind with former and potential clients.

Small Business (50 or fewer emp.)
Dec 20, 2023
 Source
Overall Rating:
5.0
LG
Lucia G.
Founder
Share
"I love Constant Contact!"
What do you like best about Constant Contact?

What I like about Constant Contact is their people. The excellent support service!

What do you dislike about Constant Contact?

The changes that remove services that we like.

What problems is Constant Contact solving and how is that benefiting you?

It helps my clients keep in touch with their clients or potential clients in an easy way. It benefits me because clients may not have time or the know-how to use Constant Contact, so they hire me to manage their accounts.

Small Business (50 or fewer emp.)
Dec 13, 2023
 Source
Overall Rating:
5.0
SH
Stacey H.
Realtor® With Sheila Jones And Company Real Estate Team
Share
"My success as a REALTOR relies heavily on effective communication and Constant Contact delivers!"
What do you like best about Constant Contact?

As a seasoned realtor, my success relies heavily on effective communication, streamlined contact management, and staying ahead in the digital realm. I've been using Constant Contact for a significant period, and I can confidently say that it has proven to be an indispensable tool for enhancing my business. One of the standout features of Constant Contact is its robust contact management system. It seamlessly organizes and categorizes my contacts, allowing me to maintain a comprehensive database of clients, leads, and collaborators. This has significantly improved my ability to tailor my communications and marketing strategies to specific target groups, ultimately leading to more successful transactions. The SMS availability is a game-changer in today's fast-paced world. The ability to send quick, concise messages directly to clients' phones has not only expedited communication but has also increased response rates. This feature has become an invaluable asset in situations where timely communication is crucial, helping me stay agile and responsive in a competitive market. Social media integration is another aspect of Constant Contact that has transformed the way I connect with my audience. The seamless integration with popular platforms allows me to amplify my marketing efforts, reaching a broader audience and increasing my online presence. This has been instrumental in building brand awareness and attracting potential clients. The drag & drop features for newsletters and email campaigns are a real time-saver. Crafting visually appealing and engaging content is essential in the real estate industry, and Constant Contact's intuitive design tools make this process efficient and enjoyable. The flexibility offered by the drag & drop editor enables me to create professional-looking newsletters and emails without the need for extensive design skills. In summary, Constant Contact has proven to be an invaluable asset to my real estate business. The comprehensive contact management, SMS availability, seamless social media integration, and user-friendly drag & drop features have collectively elevated my communication and marketing strategies. I highly recommend Constant Contact to fellow realtors looking to stay ahead in a competitive market and enhance their overall business efficiency.

What do you dislike about Constant Contact?

I haven't had any negative experiences with Constant Contact.

What problems is Constant Contact solving and how is that benefiting you?

The ease of Constant Contact helps me put a safety net around leads so I can set it and forget it. I do a weekly newsletter and give dedicated time to add contacts. Prior to Constant Contact, my database and follow up was a hot mess! Since using Constant Contact and sending out a weekly newsletter, the people I meet are engaged and I have recognition with future clients that I would not have captured before.

Small Business (50 or fewer emp.)
Dec 13, 2023
 Source
Overall Rating:
5.0
KH
Kate H.
Founder
Share
"Best Email Creating Site"
What do you like best about Constant Contact?

This is the greatest email building service I have ever used. It is easy to learn, and I use it daily.

What do you dislike about Constant Contact?

I do wish it had a little bit of a faster turn around time to implement or integrate new softwares

What problems is Constant Contact solving and how is that benefiting you?

It makes it easy to build and send emails

Small Business (50 or fewer emp.)
Nov 29, 2023
 Source
Overall Rating:
5.0
GG
Graham G.
Founder
Share
"Incredibly user friendly!!"
What do you like best about Constant Contact?

It is super simple to teach. I work with a few older folks in my office and they are able to understand Constant Contact with ease compared to a few other programs I frequently use.

What do you dislike about Constant Contact?

The "AI" tools are really helpful and have such a simple ease of integration. Everyone has a day or two when you can't think fast enough, but with the "AI" tools given, you don't have to worry about that.

What problems is Constant Contact solving and how is that benefiting you?

The stats we get from each email campiagn the moment it is sent out is great! We were't able to see numbers like that for days with other prgrams.

Small Business (50 or fewer emp.)
Nov 14, 2023
 Source
Overall Rating:
5.0
LK
Lamar K.
Executive Director
Share
"Pleased as Punch"
What do you like best about Constant Contact?

Constant Contact is user-friendly and intuitive. Easy to create emails.

What do you dislike about Constant Contact?

The latest version has some limitations on customization. While this simplifies usage for less experienced users, it does limit creativity for more experienced users.

What problems is Constant Contact solving and how is that benefiting you?

Constant Contact is a fast solution to communicating with our members quickly.

Small Business (50 or fewer emp.)
Nov 10, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Constant Contact: A great tool for non-profits"
What do you like best about Constant Contact?

The application is easy to use, flexible and the result reflects well on my organization.

What do you dislike about Constant Contact?

There's nothing really that doesn't work for me.

What problems is Constant Contact solving and how is that benefiting you?

Keeping my community information, connected and engaged. The reporting detail is hugely valuable in terms of measuring that.

Small Business (50 or fewer emp.)
Nov 10, 2023
 Source
Overall Rating:
5.0
MD
Marcy D.
Associate Director
Share
"Powerful tool for communicating"
What do you like best about Constant Contact?

Constant Contact makes it easy for my small nonprofit to send professional -looking emails to our database. The editing tools are easy and intuitive and the program allows me to schedule things without having to actively be in the office to do so.

What do you dislike about Constant Contact?

I'd like a few more design functions, as the emails can often be constrained with a boxy format. However, this isn't onerous and I find that the design elements usually result in a clean presentation.

What problems is Constant Contact solving and how is that benefiting you?

Constant Contact has helped up send out emails during our fundraising drive when we segment audiences and time things in a precise way. I could not do this as easily using our email system.

Small Business (50 or fewer emp.)
Oct 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"This has helped our business!!"
What do you like best about Constant Contact?

It makes tracking our messages sent SO easy! We love the resend feature. Also, having the system automatically send birthday and anniversary emails is so awesome! Super easy to use and integrate.

What do you dislike about Constant Contact?

Nothing right now! We are happy with the service.

What problems is Constant Contact solving and how is that benefiting you?

Being able to see our read rate is so important and we can do that AND resend emails to non-openers.

Small Business (50 or fewer emp.)
Oct 08, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"ConstantContact una opción en el email marketing"
What do you like best about Constant Contact?

Facilidad de manejo y gestión de correos electrónicos para publicidad y encuestas.

What do you dislike about Constant Contact?

Los planes de afiliación para mejora de accesos a servicios extras en los costos sobrepasa lo recomendable.

What problems is Constant Contact solving and how is that benefiting you?

Mejora en la valoración de la relación publicidad por email marketing