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Constant Contact
Effortless Email Marketing Solutions
4.0
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Constant Contact Reviews & Product Details

Constant Contact Overview
What is Constant Contact?

ConstantContact is an email marketing platform preferred by small to medium enterprises. The site makes it easy for businesses to customize emails and offers an extensive selection of features that can empower the growth of your business. The platform essentially serves as your one-stop shop for building email lists, creating your company logo, scheduling social media posts, and selling digital products. ConstantContact is also notable for having great deliverability rates and supporting invitation management, registrations, and tickets.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
Social Media
Managed by:
CS
Colorado SpringsSEO
Colorado Springs SEO
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Ask Questions about Constant Contact
What Constant Contact is best for?
How does Constant Contact compare to SendPulse?
What are the pros and cons of Constant Contact?
Constant Contact Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Constant Contact Pros and Cons
Pros
  • Lets users create your company logo, schedule social media posts, and sell digital products
  • Great deliverability rates
  • Also supports invitation management, registrations, and tickets
Cons
  • Service cancellation requires users to call customer support
  • Limited automation options
Constant Contact Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Constant Contact Media
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Constant Contact Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 14, 2025
Constant Contact Logo
5,744 Constant Contact Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
AV
Alex V.
Founder
Share
"Easy and Targeted"
What do you like best about Constant Contact?

Constant contact makes it easy for me to design and send my communications. I especially appreciate the updated interface and options in the last month or so.

What do you dislike about Constant Contact?

I wish there was a way to link larger files and to send a one off email to one person without having to make an additional contact folder for them.

What problems is Constant Contact solving and how is that benefiting you?

The ability to send mass emails that are attractive and on brand.

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
JZ
Jennifer Z.
Founder
Share
"Easy to use and great customer service!"
What do you like best about Constant Contact?

Constant Contact is incredibly user friendly, easy and has beautiful designs. The customer service is excellent and there's great open rates, reporting and features. I would highly recommend it to any small businesses!

What do you dislike about Constant Contact?

Not being able to copy sections of one email to another. We used to be able to copy the code for a single section but it's no longer possible in the newest version.

What problems is Constant Contact solving and how is that benefiting you?

High delivery rates and easy to create emails

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
Ken N. avatar
Ken N.
Editor
Share
"Constant Contact is an outstanding platform for creating and sending emails"
What do you like best about Constant Contact?

The platform is easy to use and very stable. The representatives are first rate.

What do you dislike about Constant Contact?

I've been using Constant Contact for more than a decade and, honestly, don't have anything to dislike. The latest version of CC is very clever and easy to use.

What problems is Constant Contact solving and how is that benefiting you?

The speed with which I can churn out an email blast is the best benefit and the stability of the platform.

Mid Market (51-1000 emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
BS
Barbara S.
Founder
Share
"User friendly"
What do you like best about Constant Contact?

The templates... How easy it is to create a communication message targeted to our customers. I also love that the system uses email addresses to verify who wants to get our messages.

What do you dislike about Constant Contact?

Nothing. The system is very user-friendly. I also love how we get the reports every time we sent out a communication on who opened their emails. We can then follow up with the people that are interested.

What problems is Constant Contact solving and how is that benefiting you?

It helps us keep close communications with our on-line customers. It allows us to grow our business and promote our products. Every time we sent out a communication we gain some sales.

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
MB
Maggie B.
Founder
Share
"Easy and fast to use with effectiveness"
What do you like best about Constant Contact?

It is an easy-to-use and effective form of marketing for a small business.

What do you dislike about Constant Contact?

Working with pictures and how they will appear on a cell phone is a bit confusing.

What problems is Constant Contact solving and how is that benefiting you?

Constant Contact provides us with an effective way to communicate with our customers.

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
CB
Connor B.
Founder
Share
"Great for keeping my donor-base informed"
What do you like best about Constant Contact?

Constant Contact has been a wonderful tool for communicating with my donor base. I love that I can schedule emails, and REALLY love how many segmentation options are available.

What do you dislike about Constant Contact?

It would be great to have a feature that allows live previews of emails being developed with html. I appreciate the Preview function, but it means having to suspend your work for a bit.

What problems is Constant Contact solving and how is that benefiting you?

Constant Contact allows me to communicate with a large number of donors with personalized emails in a very efficient manner. It saves me tons of time from having to create an individual email for each recipient!

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
MS
Mike S.
Founder
Share
"Great return on your money!"
What do you like best about Constant Contact?

Constant Contact is easy to use and very intuitive.

What do you dislike about Constant Contact?

Wish it was a little bit faster at times.

What problems is Constant Contact solving and how is that benefiting you?

How to get sales when SEO is not working well. It's dependable way to get sales.

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
ER
Emilie R.
Founder
Share
"Easy to Use"
What do you like best about Constant Contact?

We have found it fairly easy to use. We are able send out a weekly newsletter with ease. We like the copy function as it makes it simple to create a new newsletter for the following week.

What do you dislike about Constant Contact?

Sometimes it is a little glitchy and doesn't save what I just changed and I have to go back and fix it. Also, sometimes what I see on the template is different from what the preview shows.

What problems is Constant Contact solving and how is that benefiting you?

They assist us in sending out a weekly email to our customers that gives them information to bring them to our website. The email allows our customers to have the most up-to-date information.

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
RW
Ron W.
Founder
Share
"From a Newbie Perspective"
What do you like best about Constant Contact?

The fact that it was so easy to learn. It has a very short learning curve.

What do you dislike about Constant Contact?

I find that the design tools are rather cumbersome

What problems is Constant Contact solving and how is that benefiting you?

It takes all the work out of keeping our contact lists up to date, especially with the new subscribers and unsubscribers. I feel much more productive.

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
RP
Robin P.
Founder
Share
"Constant Contact is an important component of our marketing strategy."
What do you like best about Constant Contact?

Constant Contact is easy to use once you become familiar with the process. The added advantage of adding social media marketing to the process is an added advantage.

What do you dislike about Constant Contact?

After over ten years of use, I honestly can't find any aspects of Constant Contact that I dislike. Anytime I have had questions, Constant Contact has been very responsive.

What problems is Constant Contact solving and how is that benefiting you?

They solve the problem of reaching our clientele to keep them updated with new products and installation.