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Constant Contact
Effortless Email Marketing Solutions
4.0
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Constant Contact Reviews & Product Details

Constant Contact Overview
What is Constant Contact?

ConstantContact is an email marketing platform preferred by small to medium enterprises. The site makes it easy for businesses to customize emails and offers an extensive selection of features that can empower the growth of your business. The platform essentially serves as your one-stop shop for building email lists, creating your company logo, scheduling social media posts, and selling digital products. ConstantContact is also notable for having great deliverability rates and supporting invitation management, registrations, and tickets.

Company Endurance International Group
Year founded 1995
Company size 1001-5000 employees
Headquarters Burlington, Massachusetts, United States
Social Media
Managed by:
CS
Colorado SpringsSEO
Colorado Springs SEO
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Ask Questions about Constant Contact
What Constant Contact is best for?
How does Constant Contact compare to SendPulse?
What are the pros and cons of Constant Contact?
Constant Contact Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Constant Contact Pros and Cons
Pros
  • Lets users create your company logo, schedule social media posts, and sell digital products
  • Great deliverability rates
  • Also supports invitation management, registrations, and tickets
Cons
  • Service cancellation requires users to call customer support
  • Limited automation options
Constant Contact Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Constant Contact Media
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Constant Contact Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 02, 2026
Constant Contact Logo
5,744 Constant Contact Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Jun 28, 2023
 Source
Overall Rating:
5.0
CW
Charlotte W.
Founder
Share
"Excellent Email Marketing Option"
What do you like best about Constant Contact?

I just used Constant Contact for the first time at my job. WOW! Creating the newsletter was so easy and we were able to lay out everything exactly how we envisioned it. Both my boss and I appreciated the statistics following our email. Our open rate was great, and we did not have anyone unsubscribe.

What do you dislike about Constant Contact?

I don't have anything negative to say. I need to familiarize myself with Constant Contact more before I know if there are any additional things or functions I would like to see.

What problems is Constant Contact solving and how is that benefiting you?

Our small foundation wanted a simple and easy way to stay in contact with our donors. Sending an e-newsletter allows us to share stories and pictures of the impact their giving is making. We are using the email to highlight successes, and also adding in a light fundraising ask.

Mid Market (51-1000 emp.)
Jun 27, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I love Constant Contact!!"
What do you like best about Constant Contact?

I love scheduling email blasts to different groups and tailoring messages! It helps me stay organized!

What do you dislike about Constant Contact?

I have not found anything I do not like!

What problems is Constant Contact solving and how is that benefiting you?

It has helped me to streamline my email sending for feedback surveys, and attendance surveys and allows me to tailor my initial email to different audiences

Small Business (50 or fewer emp.)
Jun 27, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Reliable and Useful Tool"
What do you like best about Constant Contact?

It's an effective, user-friendly and reliable marketing tool. I've used it in multiple capacities over a decade in various career fields.

What do you dislike about Constant Contact?

The tiered plans are not as budget-friendly for smaller organizations looking to utilize the re-send functionality.

What problems is Constant Contact solving and how is that benefiting you?

Constant Contact allows us to facilitate mass email updates and event registration. The analytics help to better curate future messaging and marketing processes.

Small Business (50 or fewer emp.)
Jun 27, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Wonderful tool for teachers!"
What do you like best about Constant Contact?

Constant Contact has allowed me to create newsletters for my middle school team that are informative, sleek, easy to read, and loaded with pictures. I love using it too keep our families updated on important academic and school highlights and reminders.

What do you dislike about Constant Contact?

The price is a bit high, and figuring out the layout that worked best was time intensive.

What problems is Constant Contact solving and how is that benefiting you?

Formatting of a school newsletter.

Small Business (50 or fewer emp.)
Jun 27, 2023
 Source
Overall Rating:
5.0
TR
Trina R.
Founder
Share
"Easiest Email Marketing Program Ever!"
What do you like best about Constant Contact?

The ease of sending an SMS or Email Blast, it is easy to design, test and send to the individual lists, it makes my job so easier than it was before. Thank you Constant Contact!

What do you dislike about Constant Contact?

There is not one thing that I dislike about constant contact.

What problems is Constant Contact solving and how is that benefiting you?

The ease of our email marketing program, it makes things so much easier, with a template builder and content elements makes it overall easier for marketing professionals.

Mid Market (51-1000 emp.)
Jun 22, 2023
 Source
Overall Rating:
5.0
KJ
Keelee J.
Founder
Share
"Great Content Creating Ability for HR Communications"
What do you like best about Constant Contact?

We use CC for a slightly different purpose than most customers - We are an HR team of a large organization that wanted a platform to share pertinent updates to our team members in a fun and engaging way. Our HR Team is not a group of web design experts in the slightest, but CC is an easy-to-use platform, and we've created eye-catching communications that our staff enjoy reading.

What do you dislike about Constant Contact?

Only able to resend newsletters to non-openers one time

What problems is Constant Contact solving and how is that benefiting you?

Our employees need to receive pertinent information for the HR Team at our company. Constant Contact allows us to create engaging newsletters that increase readership.

Small Business (50 or fewer emp.)
Jun 22, 2023
 Source
Overall Rating:
5.0
Joe M. avatar
Joe M.
President
Share
"Makes Marketing So Easy"
What do you like best about Constant Contact?

All of my markering needs in one place! Lists, Emails, Social and now even AI. This is an invaluable tool to me

What do you dislike about Constant Contact?

It is fairly expensive for the complete package

What problems is Constant Contact solving and how is that benefiting you?

Simplifying my marketing needs. I can email and post from one campaign, saving me so much time. The AI even helps me write!

Small Business (50 or fewer emp.)
Jun 22, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The website has been easy to use for what the company and I are working to achieve."
What do you like best about Constant Contact?

The simplicity is easily the best thing about using constant contact.

What do you dislike about Constant Contact?

I cant use a pdf as an email that is more than one page long, and it also turns out to be very blurry when I try to import it into constant contact.

What problems is Constant Contact solving and how is that benefiting you?

It helps me to send mass emails to a large number of agents.

Small Business (50 or fewer emp.)
Jun 22, 2023
 Source
Overall Rating:
5.0
AD
Austin D.
Founder
Share
"Simple and Easy"
What do you like best about Constant Contact?

The easy ability to send out an email quickly. Also the data you get on the emails sent is very valuable.

What do you dislike about Constant Contact?

Nothing yet. Everything has been great compared to other services.

What problems is Constant Contact solving and how is that benefiting you?

Sending out ~150-200 emails at a time. Also ability to use a list and customize the email so it is addressed by name to the recipient.

Small Business (50 or fewer emp.)
Jun 22, 2023
 Source
Overall Rating:
5.0
MG
Mahlik G.
Founder
Share
"Stellar platform, even greater Phone Customer Care"
What do you like best about Constant Contact?

One of the best things about Constant Contact is its phone customer support. I always appreciate getting dedicated care when I need it. I once was with a competitor that I thought I was satisfied with. I was trying out Constant Contact just to do my due diligence and was won over by the phone customer service (which Mailchimp does not offer). As well as the user-friendliness and ease of the platform. Additionally, being an administrator that's always on the go, having an app that can power my campaign when I'm mobile is a breakthrough win! I have the power of CC in my pocket, on my tablet, and ofcourse on my laptop.

What do you dislike about Constant Contact?

The platform is very user-friendly, and they make great attempts to get things perfect...the reality is nothing in life is perfect! There's occasional bugs, though they resolve them rather quickly. For example, I had an issue initially with the auto-save feature -- called in and an agent shared that they too had experienced it and would push it up for review. I've noticed the auto-save feature has been working quite well recently. I presume they fixed the bug.

What problems is Constant Contact solving and how is that benefiting you?

Gone are the days of attempting to draft an esthetic ally pleasing email in Outlook. Boom-ba-da-bam! Constant Contact allows me to quickly and easily communicate my message and do so in style. My recipients are roaring over the new newsletter style and email communications that were made possible by Constant Contact's products.