Landbot Reviews: 4.7/5 — Highly Rated

Lots of very useful features and options gives you the ability to create a lot more than just a chatbot. Why Apple of Chatbots? Because it feels like the team behind it has real love for for they do, constantly adding new features and keeping them finished, polished and working properly. I personally have lots of ideas for my bot. And until now I was able to fulfill them all because of the many features Landbot has to offer. Very good and fast support. Really easy to use and with lots of documentation.

I had occasional bugs and things that weren’t working properly but was able to solve it with the support.

Leads automation and answers to frequently asked questions.

The tool is the best, it allows you to have everything in one place. It allows to create bots for facebook, Web and WhatsApp. The support is continuous and they resolve all the concerns that are at hand. The service is stable and really excellent. Congratulations

I have no dislike for the platform for now, since it has allowed me to achieve what I have sought at the chatbots level.

I have made requests to solve design problems and honestly I have had a prompt solution. In addition to managing an improvement manager so that the platform continually improves.

We've been very pleased with the tool and we are currently using it for our clients' lead generation campaigns.

The only thing I disliked is having to pay to implement FB Pixel.

We've increased the conversion rate of our campaigns.

Drag and Drop UI - and survey elements like multi-select questions and scales

Too much panning around when the structure gets big - bricks don't solve it

Speed to proof of concept Ability to breakdown complex conditions into chains of interactions. Out of the box things clients want in their bots: email sending, spreadsheet saving.

Landbot is easy to use and operate, but still allows to build complex chatbot workflows. We could create a chatbot with personality (both visual and content), and feature games and custom integrations. This resulted in good experiences for our users and made it easy for the operators to create added value where necessary without being overwhelmed. That admin dashboard is easy to use and operate as well. Technically landbot is easy to integrate, runs stable and works great accros browsers.

It would be great to import or export a chatbot as a data document.

A lot of our FAQ gets explained by the chatbot. It helps our end users to be informed and makes sure our human agents can focus on person to person communication rather than spending time on providing general info.

It is extremely simple to use, especially starting with templates to get familiar with the tool. As soon as you understand what you want, you can build chatbot very quickly and their documentation is very handy, directly from the components you can see how it works and with some real examples! You can cover so many use cases and it is giving us the best balance between simplicity and scalability thanks to integrations and code. The Sales & Support team are great, they are so responsive and you can chat with them within the App, they are really customer focused!

So far, I like everything. They could just improve a bit the native Salesforce integration in terms of standard and custom objects, but with Zapier you can do everything.

Engaging with internal and external users, cutting time and increase productivity.

It is one of the best chatbot solutions I have ever used. The platform is very intuitive and pleasant to use. The available resources are incredible and the ease of use is a differential. With little support from developers, I am able to create self-service flows that have a great impact on efficiency and cost reduction.

So far I have not identified any disadvantage. The solution is very good and intuitive. The manuals are very helpful and support is quick and efficient.

We have used Landbot to develop chatbot service flows for registering information, directing service and satisfaction surveys. All this with integrations with other systems through the API / Webhook. The reduction in human service costs is significant.

I tested a lot of bot apps, but none has hit the sweet spot between ease of use and feature richness better than Landbot. The best thing is the very intuitive building area, an expendable canvas that allows the fast creation of simple as well as very complex bots that for example make use of extensive scripts, dynamic data visualizations or API calls to services like Zapier and Google Sheets.

Not all flow element interfaces show the same behaviour, they should be unified eventually, eg. you can easily choose variables from a list in a lot of flow elements, but not everywhere - even though they work when you use a special syntax as a workaround. (But I'm sure these small design flaws will be ironed out in later versions of the still fairly new V3 interface.)

We like the "conversational web" and started using Landbot as an onboarding tool for new members as well as an assistant for different tasks on our website.

The software is really easy to use with out any coding experience

There isn’t anything that we dislike. It all works great

When I had a problem like changing a name I just asked them and they replied quickly.

I was new to chatbots. I heard about them, but never actually tried building one. Actually... I did once — and stop midway because it was SO FREAKING HARD to get it to do what I wanted, that I had to quit. My experience with Landbot was the total opposite. Building a logic for your ideas is super easy. You just drag and drop the blocks to get the bot to do exactly what you want. The premium features are amazing at giving you the right flexibility for the conversation to sound natural and easy to understand for users. On top of that, the bot looks great on any device and you can brand it to match your business.

If your logic flow gets too convoluted, it can get messy. Too many arrows and they don't easily show you where each one goes from and to. Moving things around and reconnecting blocks could also be easier. Still, not a dealbreaker at all. It's just something that they could improve over time.

I needed to create a lead generation form for a client that needed too many inputs. Instead of going with a traditional form, Landbot is the perfect alternative to create something that looks great, is engaging and still captures leads as you want it to.