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BigCommerce Logo
BigCommerce
Powerful E-commerce Simplified
4.2

( 495 )

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BigCommerce Reviews & Product Details

BigCommerce Overview
What is BigCommerce?

BigCommerce is a powerful online platform preferred by those just starting out in the eCommerce industry. The scalability of BigCommerce is especially notable, with businesses easily able to scale small stores into major retail hubs that are perfectly tailored and aligned with your overall retail strategy. BigCommerce also offers an extensive selection of themes, features multichannel integrations, access to a wide selection of tools, and can rely on it to deliver comprehensive reports and business insights.

Company BigCommerce Pty. Ltd.
Year founded 2009
Company size 501-1000 employees
Headquarters Austin, Texas, United States
Social Media
BigCommerce Categories on Findstack
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Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about BigCommerce
What BigCommerce is best for?
How does BigCommerce compare to Stan Store?
What are the pros and cons of BigCommerce?
BigCommerce Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
BigCommerce Pros and Cons
Pros
  • Leading eCommerce platform for SMBs and larger businesses
  • Provides to upload unlimited number of products
  • Very customizable themes
  • 24/7 customer support
  • Seamless store management tools
Cons
  • A bit expensive for those just starting out
  • Themes for customization can be costly
  • Abandoned cart functionality requires additional payment
  • Can have a higher learning curve than some alternatives
  • Becomes increasingly expensive for high-volume selling.
BigCommerce Awards
Findstack 2024 General Badge
BigCommerce Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
BigCommerce Media
BigCommerce video thumbnail
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BigCommerce Screenshots
BigCommerce screenshot 1
BigCommerce screenshot 2
BigCommerce screenshot 3
BigCommerce screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 06, 2025
BigCommerce Logo
495 BigCommerce Reviews
4.2 out of 5
Small Business (50 or fewer emp.)
Jun 23, 2020
 Source
Overall Rating:
5.0
AW
Ava W.
Owner
Share
"One of the best online E-Commerce platforms on the Internet!"
What do you like best about BigCommerce?

I love the fact that BigCommerce provides users with the opportunity to have a free trial so that they can try out the services before making a commitment. I also like how easy it is to get your store up and running. They have a nice selection of themes to choose from and a great web based control panel for running every aspect of your store. They also give you a free subdomain (yoursite.mybigcommerce.com) to use if you do not have a domain name for your store. Bigcommerce is one of the best E-commerce providers online, it doesn't matter if this is your very first online store or if you have developed many online stores BigCommerce makes it very easy to get your store set up and running immediately. Bigcommerce makes integrating your products to online marketplaces like Ebay and Amazon very quick and easy.

What do you dislike about BigCommerce?

The things that I dislike about BigCommerce is the fact that they are not many payment methods available to choose from. Another thing I dislike about BigCommerce is the fact that it isn't very easy to dropship items within your store. You can still dropship with BigCommerce but they are not built in tools in the control panel that will automate this process.

What problems is BigCommerce solving and how is that benefiting you?

I have found a great platform to sell my jewelry with BigCommerce. I get the ease of controlling every aspect of my store's design.

Small Business (50 or fewer emp.)
Jan 07, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great platform with lots of complimentary apps"
What do you like best about BigCommerce?

It is user-friendly, covers most of the bases, has a lot of resources/guides to learn from, overs live chat support to troubleshoot, amazing customer service, and more.

What do you dislike about BigCommerce?

For the multi currency option, the customer needs to first select their currency before adding items to cart. This means if a customer adds items in one currency and wants to switch it after they cannot, they have to remove all items, change currency and start again which can be dissuading for customers.

What problems is BigCommerce solving and how is that benefiting you?

none

Mid Market (51-1000 emp.)
Nov 20, 2019
 Source
Overall Rating:
5.0
TD
Taylor D.
E Commerce Coordinator
Share
"Best Decision We Ever Made!"
What do you like best about BigCommerce?

We are able to use different channels to reach to customers and sell all while organized on one platform. We are able to do small custom changes at no additional cost that separates us from other companies.

What do you dislike about BigCommerce?

There is nothing we dislike as of now! We are currently working with the design team to build us an efficient and eye a pealing website.

What problems is BigCommerce solving and how is that benefiting you?

We have benefited our website has a consistent flow and organized.

Enterprise (> 1000 emp.)
Sep 30, 2019
 Source
Overall Rating:
5.0
Kylie J. avatar
Kylie J.
Produce Department, Assistant Manager
Share
"Big commerce is an excellent hosting e-commerce platform. "
What do you like best about BigCommerce?

This is such a robust software. you can run many websites and share the same cart. Big commerce is a e-commerce platform that allows anyone to easily sell online, at a retail location, and everywhere in between. Big commerce allows even a beginner to build a really nice looking, responsive eCommerce site. Big commerce is a very good to manage you e-commerce even if you don’t have many departments or people having you are with your online store.

What do you dislike about BigCommerce?

The learning curve is moderately steep, but it's nothing insurmountable. It just takes some practice and patience. There's a high learning curve to establishing a professional web presence in an E-commerce setting, and many steps and lessons to learn along the way, but for dedicated developers and entrepreneurs, the Big commerce app is a truly reliable tool for establishing an E-commerce web presence.

What problems is BigCommerce solving and how is that benefiting you?

This platform is super customisable. It is the best solution for small to large businesses. Big commerce is a very powerful piece of software that allows web developers to create almost any possibility. It is super easy to set up and manage, tons of usability and plugins for advanced features, and great customer service.

Small Business (50 or fewer emp.)
Sep 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"BigCommerce is very easy to use and a lot better than other online store platforms"
What do you like best about BigCommerce?

I like how easy it is to add products without having to know anything about making an online store. Very user friendly.

What do you dislike about BigCommerce?

I have not found many things that I dislike yet.

What problems is BigCommerce solving and how is that benefiting you?

I am solving the problems of management of inventory with it being connected to my inventory software.

Small Business (50 or fewer emp.)
Aug 23, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent and supportive, just a bit clunky"
What do you like best about BigCommerce?

I love the ready to use themes they have

What do you dislike about BigCommerce?

The sometimes hard to use user interface

What problems is BigCommerce solving and how is that benefiting you?

SEO is much better with BigCommerce for my site

Small Business (50 or fewer emp.)
Aug 10, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Bigcommerce is great!"
What do you like best about BigCommerce?

I love that it connects to our website, so when something sells it automatically alerts us and we take it off the floor to ship to the customer.

What do you dislike about BigCommerce?

I wish it also connected and “talked to” our other system springboard.

What problems is BigCommerce solving and how is that benefiting you?

Our website is relatively new for the store so it’s nice customers far and near can buy online

Small Business (50 or fewer emp.)
Jul 29, 2019
 Source
Overall Rating:
5.0
MB
Miles B.
Marketing Manager
Share
"BigCommerce is easy and organized"
What do you like best about BigCommerce?

The all in one dashboard is amazing. Having all your customers info, order info, all products is exactly what you want and need as an eCommerce store.

What do you dislike about BigCommerce?

There are some limitations with the templates that are provided. You can always get the creator of the templates to make some custom changed to fit your needs but can get a bit pricey.

What problems is BigCommerce solving and how is that benefiting you?

We use BigCommerce to run our eCommerce store. All orders are processed through BigCommerce along with customer information. We've realized there wasn't much of a need for an external CRM since you can add notes to each customers orders.

Enterprise (> 1000 emp.)
Jul 22, 2019
 Source
Overall Rating:
5.0
BT
Beverly T.
Retail Store Manager
Share
"BigCommerce Review"
What do you like best about BigCommerce?

The BigCommerce stage gives us influence for custom choices, so we can feel like we can make plans and designs that are totally accommodated our vision. The real shopping knowledge and installment preparing is inconceivably smooth and for the most part without mistake. The online store instruments are anything but difficult to explore and utilize. BigCommerce has an easy to understand plan and exceptionally itemized pursuit channels. Something else I like is that BigCommerce has worked in selling instruments crosswise over such numerous online life and closeout stages. I additionally welcome the substance the board functionalities, and SEO capacities. Loads of astonishing paid subjects can be utilized on BigCommerce to construct your store, it is just the easy way.

What do you dislike about BigCommerce?

I don't have anything awful to state about it, BigCommerce makes it simple to make your online store with for all intents and purposes no programming knowledge.

What problems is BigCommerce solving and how is that benefiting you?

It is an extremely dependable stage to dispatch your internet business, we have had the option to make a few online stores and create gigantic deals. We don't need to send a broad measure of assets towards structure and keeping up our web based business nearness. The structure and altering instruments are finished enough for us to complete satisfactory changes more often than not. The client bolster group has helped us enormously with getting certain store settings set up appropriately. I figure we could eventually make sense of most issues with the site and network assets accessible on the web, however it's pleasant to have the option to connect with the help group to determine issues very quickly.

Mid Market (51-1000 emp.)
Jun 23, 2019
 Source
Overall Rating:
5.0
RO
Rose O.
Software Engineer
Share
"Opereate an Online Store at Your Comfort"
What do you like best about BigCommerce?

BigCommerce is a highly reputable ecommerce hosting solutionthat satisfies business owners in running a profitable online store. Can be easily handeld by any prospective business owner without much web design skills. Interestingly, it works for both physical and digital products perfectly. Payment integreation is okay, likewise other needed intresting integrations are perfect on BigCommerce. I also appreciate the content management functionalities, and SEO capabilities. Lots of amazing paid themes can be used on BigCommerce to build your store.

What do you dislike about BigCommerce?

The free theme is limited to just about 10. It should offer more free themes to choose from. Also, BigCommerce can not be operated on mobile, this is unlike other ecommerce solutions.

What problems is BigCommerce solving and how is that benefiting you?

The goood thing now is that I am able to operate an online store easily at my own comfort, affordably.