BigCommerce Reviews & Product Details

It's built for novices but developers can still do a lot with it. Unless your catalog is humongous, you can also just base your BigCommerce store on WordPress instead if you're more familiar with that.

I could never get them to answer why my ex-employer's Cornerstone-based store didn't have top scores in web analytics measurements.

They are one company that makes it possible to launch a store quickly and if you go with their hosting, the site will be very reliable.

It allows to perform many operations and transactions, and it's an excellent tool for backstore processes.

Sometimes the different settings can be hard to locate on the interface, and it comes with some default settings that we have to manually disable every time we are going to place an order.

It serves as a customer portal and the base for our online store. It also allows us to establish a warehouse inventory control, and allows us to place, view and track sales and warranty orders for our customers.

you can manage and administrate all your orders and its super easy to understand

i feel like theres a lot of options that i dont really know what they are or whats the use

making the orders for our costumers in a simple but with multiple options way

you can find items, orders, add costumers, place orders.

hard to erase an added costumer by error

to resolve a costumer issue with his product

It does everything we need it to do and more!

Getting in contact with customer service can be tricky

Easy managment solution with out website

In their API document they have explained each and everything and it is very easy to find API's. Store management ,product management,paymanet gateway and online business is good.

I think product pricing is more for online products.

BigCommerce sovles businesses and products management problems, and it is befiting us because it provides security and multi channnel availability.

What I like best are the incredibly well trained Support staff who are always available. I've worked on a number of platforms, and these folks really know their stuff!

Some of the ways in which product merchandising is managed could be improved to save merchants time. How do I add multiple products to the same category, or place multiple products on sale without visiting each product one by one? Other platforms make this basic product management much easier. Also, although there are many native features, some of them aren't very good and force merchants to improve upon them via apps (blog management and gift certificates to name a couple).

Easy e-commerce storefront setup. The platform is stable and the support is great. Easy to integrate against other platforms like inventory management, ESP, and shipping tools, too.

For a small company, it handles most of our needs in one package. Inventory, sales, analytics, and so much more.

If you have a lot of SKU's pick lists can be tough as you don't have the ability to sort by location.

Selling in multiple markets or to different groups is a breeze with price lists and customer groups.

Have been using BigCommerce (BC) since 2009. It has spent a lot of long days and nights and is the reason I was able to get my business to 8 figures. Thank you.

Finding the right team that matches something like BigCommerce is essential. Sometimes, it is a challening to align with a team that is passionate about the product (BC) as well as your business. So maybe a little hard to find good parallel skills.

Scaling a growing business and helping me find solutions to scale further.

Our ecommerce business basically doubled overnight once our BigCommerce stores went live earlier this year. SEO seems to be really good, we're able to create robust product listings with plenty of quality photos, video, etc. We love the multistore platform as we have 5 websites and are able to sell across all of them with one backend experience. No downtime that has ever been noticeable. Our CSM has been very helpful.

A lot of the options we need require separate subscription based apps which can add up quickly. Some difficulties customizing some of the templates. Some difficulties with some apps not being compatible with multistore. My biggest frustration is in not being able to edit orders and have the payment amount adjust- we have to cancel an entire order if a customer wants to cancel or add an item, then wait a day to issue a refund and have the customer reorder.

The ability to run and sell from multiple ecommerce storefronts while managing from a single dashboard has been enormously helpful and time saving.