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ZoomInfo
4.4
(7,837)
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ZoomInfo Reviews & Product Details

ZoomInfo Overview
What is ZoomInfo?

ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use our data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. We are a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. For more information about how ZoomInfo helps customers unlock insights, engage customers, and win faster visit: www.zoominfo.com

Company ZoomInfo Technologies Inc.
Year founded 2000
Company size 1001-5000 employees
Headquarters Vancouver, Washington, United States
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
ZoomInfo Categories on Findstack
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Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
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ZoomInfo Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
ZoomInfo Awards
Findstack 2024 General Badge
ZoomInfo Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
ZoomInfo Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 10, 2024
ZoomInfo Logo
7,837 ZoomInfo Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Aug 11, 2020
 Source
Overall Rating:
5.0
Christos Z. avatar
Christos Z.
Senior Client Executive
Share
"Very helpful to get insight into my clients and prospects."
What do you like best about ZoomInfo?

Actual emails of contacts with very informative information to help me call on my clients more effectively.

What do you dislike about ZoomInfo?

Sometimes smaller companies (25-100 users) are not in the database

What problems is ZoomInfo solving and how is that benefiting you?

Creating a Lead List, Prospecting. warming up leads with information so they are more apt to work with you.

Small Business (50 or fewer emp.)
Aug 11, 2020
 Source
Overall Rating:
5.0
Jennifer H. avatar
Jennifer H.
Business Development Manager
Share
"KPI Saver."
What do you like best about ZoomInfo?

How it breaks down the org's departments

What do you dislike about ZoomInfo?

There really is not anything I dislike..

What problems is ZoomInfo solving and how is that benefiting you?

I am solving the problem of confusion on who is who within organizations. There would be times where I would chase certain individuals and their titles for months, when they were to wrong person. This has provided so much clarity.

Mid Market (51-1000 emp.)
Aug 10, 2020
 Source
Overall Rating:
5.0
Maria J. avatar
Maria J.
Business Development Representative
Share
"It's very helpful when prospecting leads and companies. Very insightful."
What do you like best about ZoomInfo?

It is easy to navigate, easy to search leads. It is a one stop shop for details you want to see.

What do you dislike about ZoomInfo?

There are less leads in other countries, but mostly in US.

What problems is ZoomInfo solving and how is that benefiting you?

The leads information is accurate, I can be able to connect with the ones I am looking for.

Enterprise (> 1000 emp.)
Aug 06, 2020
 Source
Overall Rating:
5.0
Ori B. avatar
Ori B.
Freelance
Share
"Far and away the best sales intelligence platform out there."
What do you like best about ZoomInfo?

Complete org charts. This includes names, titles, relationships, and best of all...DIRECT DIALS. So long as the companies you are targeting exist here, there is absolutely nothing you won't be able to instantly and comprehensively find out. Landing a sale or partnership will solely be the result of your outreach cadence and technique.

What do you dislike about ZoomInfo?

This started as an IT prospecting system, which limits itself against brand marketing and other industry efforts. This is changing over time, so I imagine this issue will at least partially resolve itself.

What problems is ZoomInfo solving and how is that benefiting you?

Lead generation, direct outreach, and determining compelling events to justify customer interaction. Essentially, taking almost all of the guesswork in top of the funnel sales activity.

Enterprise (> 1000 emp.)
Aug 06, 2020
 Source
Overall Rating:
5.0
JH
Jonathan H.
Account Executive Emerging Market
Share
"COVID who? Get ZoomInfo if you want to hit your goals!"
What do you like best about ZoomInfo?

Zoom info has provided some of the best information I have seen throughout my career in software sales. I love being able to look into an organization and pinpoint who the best contacts are to get a deal done. Being able to see how a company is structured and seeing all the big players presents a very big opportunity since we are then able to see a good way to fast track a deal. Not only with that tool are we able to see how to get something moving quicker but we are also able to use the Intent and Scoops tool to give us additional data on how to best approach a company if they are looking into something specific or have had articles published recently that can give us another warm intro when reaching out to a cold prospect. Having mobile phones and emails has been without a doubt the reason I have hit my goals during this COVID pandemic as it has given me the right ways of reaching out directly to higher-ups and being able to address them without having to all through 5-10 people to find the right person I am supposed to talk too. Then being able to use those same tools i mentioned before to go wide on an account and create some groundswell. There is absolutely no way I would have hit my goal during this whole ordeal if I did not have Zoominfo in place.

What do you dislike about ZoomInfo?

One of the only few dislikes I have about zoom info is I work with companies doing billions of dollars of business. When a company like this does as much revenue as it does there are always going to be smaller companies under their umbrella. When I have targetted these companies and tried to gain insight into how they are operating I tend to see there is no info under the subsidiary but it is instead attached to the parent. This presents a hard issue since I am trying to target something specifically. There is a way around it by looking at the location of the employee but I feel there must be a simpler way to get to this information than the way I have been doing.

What problems is ZoomInfo solving and how is that benefiting you?

I have been able to solve getting a deal faster and looking into the right champions I am able to create at the companies I am targeting. This process was a lot harder in the past and much more time-consuming. Being able to leverage Zoom Info this way has been invaluable since I am able to really get down to the point instead of wasting valuable time maneuvering through a bunch of people. I have realized a tool like this is absolutely crucial in my line of work and am glad we were able to adopt it sooner than we thought. I have no doubt the rest of the team feels the same way since we are now able to gather more momentum with companies.

Mid Market (51-1000 emp.)
Aug 06, 2020
 Source
Overall Rating:
5.0
Lheianne B. avatar
Lheianne B.
Business Development Representative
Share
"Sales Architect"
What do you like best about ZoomInfo?

ZoomInfo's user-friendly interface is its best asset. The simplest way in finding a quality lead has become easier because of the platform's great system features. The seamless process of searching and exporting the lead and its powerful breadth of data is something that ZoomInfo could only offer. For salesperson like me, this is a gift from above because we are able to generate leads in a quick span of time and able to reach the necessary quota.

What do you dislike about ZoomInfo?

The only thing that I dislike is it crashes down once I've reached more than 200 pages and I don't have a choice but to reload the whole site then go back to the page where I left again. I'm not sure if the problem is just on my computer but I've spoke with some of colleagues and they also experienced the same thing. I believe that it's just a simple problem and definitely ZoomInfo's technical team would work on that. Nevertheless, I couldn't tell anything I don't like about the platform anymore.

What problems is ZoomInfo solving and how is that benefiting you?

The problem/s that I am able to solve is the challenging and time-consuming lead generation. WIth the help of ZoomInfo Powered by DiscoverOrg, we are able to find quality leads and at the same time, we don't have to look for their contact information anymore as everything is already available within the platform including their company's information.

Small Business (50 or fewer emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
JS
Jimena S.
Founder
Share
"Why I Use Zoominfo"
What do you like best about ZoomInfo?

The most helpful thing about Zoominfo is the ability to reach contact information easily and expect accurate results. I am also able to see intent for the purchase of my product and insiders scoops to understand the companies I prospect.

What do you dislike about ZoomInfo?

Nothing I dislike, but if I could suggest something to the users is to receive a Zoominfo Certification as I believe it's the best training provided on this platform. Otherwise, without proper training, this platform can seem too robust to the average user and you may go on using it without knowing all that it can provide.

What problems is ZoomInfo solving and how is that benefiting you?

Benefits include being able to reach out to anyone at any company, understanding what the companies I prospect are looking for, and seeing target decision-makers. Problems solved by Zoominfo include the ability to see who I need to reach out to and understand their needs before jumping on the phone with them.

Mid Market (51-1000 emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
LW
Lloyd W.
Corporate Sales Manager
Share
"Could not do my job without it"
What do you like best about ZoomInfo?

I use Zoominfo for everything from pre-call planning to account strategy to QBR's. It is a very feature-rich tool that I use on a daily basis. I will definitely request it at any company I go to in the future.

What do you dislike about ZoomInfo?

Because it is a very feature-rich tool, there is a bit of a learning curve. You just have to be patient and make sure that you take the time to learn how to use it properly. I am always learning new things. One other thing is that it does tend to be slightly less accurate with smaller companies.

What problems is ZoomInfo solving and how is that benefiting you?

I am able to quickly get up to speed on an account. I can also get a lot of insights into companies that I am prospecting into as I am in sales. It has a ton of detail. Everything from the company org chart, to tools that they use.

Mid Market (51-1000 emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
Jessica R. avatar
Jessica R.
Business Development Representative Team Lead
Share
"Infor Review for ZoomInfo"
What do you like best about ZoomInfo?

I love everything about this application. It has intents that are helpful in creating a starting point to contacts. It has all contact information which is amazing. I also use LinkedIn in conjunction with zoominfo so I love the reach out function and the link to linkedin profile on the zoominfo contact profile. The org level is also very helpful and insightful. I don't have a single complaint about the app!

What do you dislike about ZoomInfo?

If I had to give some feedback for improvement, it would be on the accuracy of the intents. It would be nice to get a little more context on how these intents are collected, which source or website are these being triggered by, etc.

What problems is ZoomInfo solving and how is that benefiting you?

I am prospecting on a daily basis for leads and target accounts. Zoominfo is the go-to tool for company info as well as contact info. I'm able to solve who is the best contact to reach out to based on persona, which company and industry I'm going to target. I also like how it gives current technology in place. Being in software, it is a really good intel to know which solutions are currently in place to help us come to our conversations with more insight and knowledge.

Enterprise (> 1000 emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
Sherina R. avatar
Sherina R.
Business Development Executive
Share
"Simple to use and streamlines your processes"
What do you like best about ZoomInfo?

I love that I am able to see the scoops about a company. I literally drop a bomb from the scoops and listen to the amazement in their voices. I love that I have access to see the current employees of a company and have access to their emails and direct lines. I makes it easy for me to target them and cold call/email them. I also love that I can gain access to their current technologies they are using within their organization.

What do you dislike about ZoomInfo?

Sometimes the revenue is not always accurate and up to date.

What problems is ZoomInfo solving and how is that benefiting you?

I am creating all my leads through ZoomInfo. The benefits have been saved time immensely. Time for me is money. It allows me to

Small Business (50 or fewer emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
MT
Marcela T.
Founder
Share
"This tool is an everyday lifesaver!"
What do you like best about ZoomInfo?

I like how the information is displayed really clearly and that I get to see org charts as well. The integrations are amazing, also the list exports have a lot of potential.

What do you dislike about ZoomInfo?

I'd like to have the Websights feature to be able to show me all visits each particular account has had instead of having to search each url, also to be able to track what was the visit source .

What problems is ZoomInfo solving and how is that benefiting you?

This tool has been awesome for locating potential customers and to keep track of contacts that have moved somewhere else, additional to that, it has made it easy for me to filter off of org size.

Small Business (50 or fewer emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
Kevin L. avatar
Kevin L.
Sales Development Representative Team Lead
Share
"ZoomInfo has opened doors for us and has been an excellent tool that we use every day."
What do you like best about ZoomInfo?

Being able to reach out to new companies that we couldn't have before.

What do you dislike about ZoomInfo?

Some companies are missing from their database or are missing contact information.

What problems is ZoomInfo solving and how is that benefiting you?

ZoomInfo helps us unlock so many more opportunities to establish business relationships with other companies that we could never have done before.

Enterprise (> 1000 emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
CA
Chava A.
Founder
Share
"Love this software! - International sales made possible!"
What do you like best about ZoomInfo?

I like that ZoomInfo has an extensive resource of contacts and companies. You can find almost any business or anyone. I do sales internationally and I am able to find contacts worldwide. I really enjoy the filters which also make lead mining possible! And being able to then export that information straight into my CRM is next level. I love the technologies function as it makes my outreach very relevant. I also quite like the organization tab which shows me reporting lines.

What do you dislike about ZoomInfo?

Sometimes the contacts are not the most up to date. I always double check a contact against LinkedIn. I also find that sometimes I’m looking for a contact in Spain for example, I’m given their direct number and the number of the HQ in the US but I am not able to easily get their Spanish companies number.

What problems is ZoomInfo solving and how is that benefiting you?

Sales outreach is much easier than the old days! That’s for sure! Our sales numbers are up! - lead mining is now possible and very efficient - data capturing time has reduced significantly by being able to export a contact. Zoominfo also checks with your CRM if the lead already exists which is great. - you are given many options of contacts in similar roles - I especially enjoy the technologies function as it makes my outreach more relevant. Zoominfo helps narrow down the correct companies to target by supplying information which isn’t easily accessible elsewhere (which technologies they use, what is the revenue, what are the scoops and what is the intent of the company)

Enterprise (> 1000 emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
Lynn L. avatar
Lynn L.
Sr Corporate Account Manager
Share
"Great wealth of information"
What do you like best about ZoomInfo?

Easy way to pinpoint the correct person to contact

What do you dislike about ZoomInfo?

sometimes the amount of data is overwhelming

What problems is ZoomInfo solving and how is that benefiting you?

The problem with cold calling is getting to the right person in the least amount of attempts. Using ZoomInfo gets you to the right person

Small Business (50 or fewer emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
Jared M. avatar
Jared M.
Digital Marketing Strategists
Share
"SDR"
What do you like best about ZoomInfo?

Finding contact info quickly and easily. Zoominfo's ability to create reports and alerts for job changes is super helpful for finding new prospects.

What do you dislike about ZoomInfo?

Using their website is not as easy as their integration in Salesforce.

What problems is ZoomInfo solving and how is that benefiting you?

Zoominfo allows our team to target decision makers in an outbound function with ease.

Mid Market (51-1000 emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
EA
Esther A.
Founder
Share
"A whole different sales experience through using ZoomInfo with all the wonderful features"
What do you like best about ZoomInfo?

I absolutely love the Intent feature and scoops. finding emails and contact numbers for the prospective companies has become so much easier and simpler.

What do you dislike about ZoomInfo?

The profiles of some contacts have not been updated, and you can come across employees that have left that specific company already

What problems is ZoomInfo solving and how is that benefiting you?

I am able to see exactly what companies are searching for and what their funding level is like. Hence I know which companies are currently best to reach out to

Small Business (50 or fewer emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
ER
Ed R.
Founder
Share
"Better Productivity"
What do you like best about ZoomInfo?

The accuracy of the information needed to be successful.

What do you dislike about ZoomInfo?

The Covid 19 pandemic has made it difficult to keep up with the corporate changes occuring almost daily.

What problems is ZoomInfo solving and how is that benefiting you?

Prospective account information and accuracy makes our ability to have more contacts in the right positions to reach out to.

Mid Market (51-1000 emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
Collin T. avatar
Collin T.
Sales Development Representative
Share
"Accurate, Powerful, and Complete Prospecting Data - Unmatched by Competition"
What do you like best about ZoomInfo?

ZoomInfo is an intuitive, easy to use prospecting database full of all the missing information that common lists lack. Mobile numbers, direct dials, business and supplementary email addresses, and even information like direct office locations. The level of granularity and accuracy on ZoomInfo is unmatched by their competition. ZoomInfo is to data providers as SalesForce is to CRMs, the best of the best. ZoomInfo's ListMatch functionality is also extremely powerful for creating account-based marketing campaigns and filling in missing data in my prospecting database. Their Intent and Scoops data for buyer intent and market research is fast, accurate, and extremely helpful for gaining a quick understanding of my prospect's business priorities. One of my favorite features is their organizational charts - they somehow figure out who reports to who, making finding additional stakeholders and engaging a prospect's sphere of influence a lot faster and simpler. Also - their super easy integration with the leading CRMs makes ZoomInfo the number one choice for most companies.

What do you dislike about ZoomInfo?

ZoomInfo is expensive, and even though I think it is well worth the price, it is cost-prohibitive to a lot of startups and small businesses. I will give them props for segmenting their product well, allowing those with smaller budgets to still get some of the benefits I talked about. While you'll be missing a few of the top features like intent data and scoops, you'll still get access to their prospecting database and super easy integrations with CRMs.

What problems is ZoomInfo solving and how is that benefiting you?

I use ZoomInfo to find accurate business emails, direct dials, and other company information like revenue (even for private companies - very helpful) to help me prioritize my prospecting efforts. Additionally, ZoomInfo's ListMatch functionality enables me to create custom, account-based marketing campaigns with more data, faster, than I would have been able to do otherwise.

Small Business (50 or fewer emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
David N. avatar
David N.
Sales Manager Biotech , Pharmaceutical, Food And Beverage (Class Viii)
Share
"Important sales tool"
What do you like best about ZoomInfo?

It fills the gap between public information (general phone number) and Linkedin (lack of direct phone numbers), contact info is accurate (75% I'd say based on my experience). So it has facilitated being able to reach more contacts in a shorter time.

What do you dislike about ZoomInfo?

Their pricing tiers and access limitations, they charge a lot for contacts they get for free essentially. But you pay for the convenience and for the time savings, and for increasing your potential for sales.

What problems is ZoomInfo solving and how is that benefiting you?

Having access to contacts that otherwise we didn't have access to, and also being able to contact people during the pandemic.

Mid Market (51-1000 emp.)
Aug 05, 2020
 Source
Overall Rating:
5.0
JP
Jefferson P.
Solutions Consultant
Share
"Automate Your Prospecting Process"
What do you like best about ZoomInfo?

ZoomInfo Powered by DiscoverOrg is my ultimate source for my prospecting . What I love the most is that after applying filter for your target result, you do mass export to the CR, of my organization and easily manage the task! Couldn't imagine my daily work without such awesome tool! Also, being able to capture their mobile number sometimes is really great since it will help me reach the lead faster.

What do you dislike about ZoomInfo?

If Zoominfo will make more update for the database, it would really be great! Sometimes, I find the information in the database outdated compared to LinkedIn profile of the leads.

What problems is ZoomInfo solving and how is that benefiting you?

One of the challenges that I used to encounter is running out of quality leads, with the mass export capability of this product, it will never be a problem anymore! Also, sometime, they will not respond to your email nor to your office call, having their mobile number sometime is really a great way to increase the possibility of being able to reach the lead at no time. This product is really a game changer to increase your activities for prospecting while saving the time.

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