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ZoomInfo Reviews: 4.4/5 — Solid Choice
ZoomInfo delivers accurate, real-time data, insights, and technology to more than 35,000 companies worldwide. Businesses use our data and platform to increase efficiency, align sales and marketing teams, and consolidate technology stacks. We are a recognized leader in data privacy, with industry-leading GDPR and CCPA compliance and numerous data security and privacy certifications. For more information about how ZoomInfo helps customers unlock insights, engage customers, and win faster visit: www.zoominfo.com
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare ZoomInfo with other popular tools in the same category.
The extensive database of businesses and professionals. It valuable tool for sales and marketing team of my company which help looking for detailed and accurate information about potential leads and contacts. Its Advanced Search and Filtering allow our sales team to precisely target their ideal merchant profiles
Cost is one of the most frequently raised issues. ZoomInfo SalesOS is frequently regarded as pricey. Despite having a large database, ZoomInfo occasionally receives concerns regarding the data's veracity. Users occasionally may come across inaccurate or out-of-date information, which can affect how well sales and marketing campaigns work.
This tool makes it simple for me to find and get in touch with possible partners or clients, which speeds up the lead generation process. I also get useful market intelligence and insights from the platform. I may use this information to inform my consulting tactics and keep you updated on market trends, industry developments, and competitive environments.
It's the first time i used zoominfo at Sujan chemo plast, we use it to identify new prospect, target right people for the business and so far I am getting what I needed, the prospect data, company data, the industry data region wise
I am new to zoominfo so not sure, but its working fine for me
market intelligence and contact data, it also solves the issue of getting the entire history of prospect
I have used Zoom Info for many years beginning with the Discoverorg days. It has allowed me to easily research prospective and present clients. The tools allow me to efficiently grow my sales. The information is the most accurate that I have ever used.
The filtering is sometimes difficult to navigate
Zoom Info is the only tool I have found that has continued to update the accuracy of the information. Therefore I can spend more time prospecting and less finding the information for prospecting.
Has scraped info and can get emails and phone numbers of the key contacts more often than not. Even cell for the contacts you are looking to get int touch with.
Nothing really. Would be nice if you had one button to copy all relevant info just for user friendlyness.
Getting in front of buyers and key contacts at firms
The abundance of information that is easily available. The intent feature is an amazing tool for potential prospects.
The occasional duplication of exported contacts. Sometimes I get someone that I have already exported into my CRM with the "Exclude Exported Contacts" on.
The new search UI makes it easier to use/pin filters that fit what I need.
The deep information provided about the following things, About the customers data and to know about the organization followed by the way it easily get integrate and even the new employess found it easy to implement.
The Problem is only one as such, the moment I click back it reloads and again I have to begin from the start this doesn't happen all the time but 40% of the time it happens.
It solves the most important part that it saves time; I don't need to call the wrong lead and waste time and disturb the wrong person. Here I check the prospects details and then I call. I feel like it's more important
How easy it is to find the correct infromation. I love that you can go to peoples Linkedln.
Nothing at all it is all wonderful. I really like everything about it
Giving me the knowledge about each business I am looking into!
Access to a site's employee list and the relevant phone #s saves a remarkable amount of time. When you have a specific person you can ask for, it's easier to get through the gatekeeper. Any time there is someone new who starts, I always tell them to utilize zoom as much as possible because it is going to lead to better results. It's extremely easy to use and has a number of features that fit hand-in-glove with our role in sales.
While few and far between, there are times where the contacts have not been updated and someone listed may no longer be at the company. This is a small thing though because even if someone is no longer at the organization, it's a good starting point.
The biggest problem that zoom helps with is time management. It's infinitely faster making contact with a company when you know of certain people within departments that you can specifically ask to speak with. Also, the way in which you can customize searching for businesses by industry, revenue, etc is extremely helpful.
ZoomInfo SalesOS streamlines prospecting, enhancing sales efficiency.
Limited customization options can be restrictive for specific workflows.
ZoomInfo SalesOS resolves data accuracy issues, streamlining prospecting and boosting overall sales efficiency. It ensures a more targeted approach, saving time and resources in identifying and engaging potential clients.
I really like being able to upload lists of companies and immediately get a contact search back of the potentially hundreds of companies I am looking for - this is a huge time saver. I am also a big fan of the intent signal section, as it has proved a gamechanger in our prospecting efforts. The platform is easy to navigate, and mostly everything is straightforward. I use the platform fairly frequently, maybe 2-4 times a week depending on where our company is at in the sales cycle.
There are only a couple of items that come to mind - I run into issues sometimes where a contact is way outdated, and they haven't worked at the tagged company for at least 6 months. I think the most glaring feature disability I can think of, however, is there is not a great way to specifically look for alumni of universities. For example, if I'm looking for University of Kansas alumni and type into the contact filter "kansas" for college/degree, other schools may pop up (Kansas State, University Missouri - Kansas City, to name a few). Lastly, I could do without the constant calling from representatives trying to upsell me on other parts of the platform. Some transparency on the intent search would be helpful, as I have a hard time educating our sellers on the process of how these companies are getting pinged for these signals in order to get buy-in from them to use the signals as "leads".
Our biggest issue is finding contact info, or even the right person to reach out to within a company - Zoominfo makes it exponentially easier than browsing the internet.
The sheer amount of information I can glean from prospects and companies, along with the advanced filters when searching.
Perhaps allowing a just a bit more credits monthly.
Getting closer to prospects and trimming down my list until I have a handful of excellent options. It saves me a ton of time throughout my day and allows me to spend more time preparing for the interaction.
These days, with the amount of competition for new business in the recruiting industry, SalesOS is a necessary tool for our day to day. The information we can get on hiring managers and employees is priceless. I can't imagine how this job was done before. Maybe people used to answer the phone more often. It is simple to navigate and to be able to see the Scoops on companies we're following is also a huge benefit. The implementation into our ATS was a sinch and it's one of the first things I open every morning. Customer support is fantastic and quick at getting changes updated that I send over.
I wish it could tell me which manager is hiring and when but that's dreaming.
ZoomInfo SalesOS helps us find the right contacts, quickly and enables us to find other contacts at the company that we may not have known about.
The streamlining of the addon on Google allows me to be able to find contact information quickly and efficiently. I use it every day to help get more successful call connects. It is also very easy to use compared to other providers I tried.
The one thing I noticed with ZoomInfo is the feature that allows you to search by location doesn't always work properly.
Finding the correct dials for hiring managers allowing me to get more call connects and have a higher success rate per call.
Accurate and up to date contact information.
I havent found anything i didnt like about zoom info.
Finding the correct people to speak with within my account list.
ZoomInfo SalesOS is the best place to go to find detailed company and client information. It's easy to use, clear, consice information that you cannot find elsewhere. The integration tools also save time and money.
I haven't found anything I dislike about ZoomInfo SalesOS.
I use ZoomInfo SalesOS daily to find detailed company and client information that allows us to be more informed when talking to clients.
Accurate and detailed information on companies and contacts
There is currently no integration with NetSuite
Ensuring that we have a complete database of all sellable companies and key managers.
Being rather new to the desk based sales game, I have found ZoomInfo very helpful with locating prospects and giving me insights to my accounts.
I really have not found anything I dislike.
ZI is great for helping me find buyer intent and appropriate contacts to reach out to.
It has almost all the company's contacts
Sometimes it can be outdated, the contact's phone numbers
Helping with connecting with prospects, getting sales, and meeting for the company's revenue.
ease of tracking emails, calls in one spot. Can find employees that are not on linked in or any other google search
Occasionally, the information is inaccurate, or is for a spouse, or parent.
No longer have misdials easier to track how long a call lasts no need to use a third party to find a phone number
Updated information helps me target the right decision-makers. It is very easy to use, great filters, I use it very often to generate leads and get contact details. You can go live from day one very easy to implement.
Customer support is very important and this could be a little better.
It helps me in getting the updated information of my prospects. Great filters in the tool make my job very easy while searching for the contact details of leads
The best thing I love about Zoominfo is it gives information about the prospect along with the email phone which helps me reach them faster. It is very Easy to use and implement. I use it almost every day. It helps me integrate with outreach which is the best part of it.If there is any concern the support is also provided.
If the information provided is more accurate it will be amazing as some prospects are no longer with the company but even then they are have been shown
It solves the problem of getting the prospect's Full name email phone number which is the most important part for sales
I like the intent and websights tools the most because they allow me to determine people's interests better.
I don't dislike anything, but I would love a feature that shows private companies that recently sold their interest in the business.
It is helping me connect with the right people in my business. Before having it I had a hard time finding people Accredited to invest in my Fund.
My favorite is the extentension. It is so convenient!
I wish I could be logged into both extentension and webpage at the same time to go back and forth.
Helps connect me to the people I need to contact for sales purposes.
ZoomInfo is very intuitive for the user and I find it to have (mostly) up-to-date information on the available contacts. Features such as Intent, WebSights, Lists, etc are vital in my day-to-day outreach and aid me in reaching my quota.
For some accounts, there are many missing email addresses for contacts. I feel as though there should be some suggested auto-generated email address feature based upon the format of known email addresses in the account.
The problems ZoomInfo SalesOS is solving are: - Identifying the accounts that are viewing our website which allows better targeting to warm leads - The best titles to reach out to for maximum success potential - Tracking leads' moves to new companies - Saving searches for what I'm looking for repeatedly saves me time - The ability to filter features when searching saves me a lot of time and effort
Accuracy of leads Accuracy of accounts Intent signal Scoops Key stakeholders connection via org chart Easy to use and easy to adapt to the tool
Prompt notification of major changes on the account we save in detail
1. Helps me to prospect for accounts 2.Multi-thread based on the key account stake holders 3.Prioritize accounts based on intent signals 4.Move ahead of my competitors on tracking the hiring and new changes within the organisation
Love the UI. Its user friendly and has its own depth
Logs out everytime the system is shut down
Makes prospecting easy and access millions of data in a few clicks. Best tool for Outbound sales
It is very intuitive and has great features around finding accurate details about leads and learning the hierarchy in the company. The implementation was easy giving me a easy way to implement the data from my CRM. I ahve been more and more dependant on how finding customer details frequently. I have not had to use the customer support as the features have been seamless for me.
Sometimes I will not be able to find information around smaller companies where most of my leads come from.
ZoomInfo is currently solving my problem of not having sufficient data to go after a lead. The extra edge I receive from this really helps me understand business structure and find the right contacts in the company.
The fact that you can get all the details in just one click
The mere fact that you cannot search using capital letters, you will not find anything if you use capital letters
Just the fact that I can literally get all the necessary information and contact details of a specific company
Intent date view and esp. streaming intent work wonders in outbound sales.
Frequently logging off makes users a little frustrated.
95% accurate contact details of the prospect, that helps the sales person to seamlessly focus on power dialing Chrome extension works wonders and helps when you are using another tool for lead identification and can use Zoominfo for finding their contact details
The best thing about zoominfo is that it is one software where you can find your targetted leads and all information about them at one place. It is always updated about the companies and contacts.
Least helpful is when linkedn link of some members is not available.
It is benefitting me in promoting my sales output by providing me with very useful and targetted leads. It helps me in creating a database very fast and accurately.