Mailshake background blur
Mailshake Logo
Mailshake
Email Outreach Simplified
4.7
(252)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
Mailshake Categories on Findstack
Ask Questions about Mailshake
What Mailshake is best for?
How does Mailshake compare to ZoomInfo?
What are the pros and cons of Mailshake?
Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
Mailshake Media
Mailshake 0
Mailshake 1
Mailshake 2
Mailshake 3
Mailshake 4
Mailshake Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 12, 2024
Mailshake Logo
252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Sep 30, 2021
 Source
Overall Rating:
5.0
KC
Kellé C.
Content Writer/Strategist
Share
"Mailshake reliably guides you through the email marketing campaign process"
What do you like best about Mailshake?

I love the fact the software "cleans" the email addresses of the prospects that I import so that there's less risk of me using "funky" addresses and possibly being considered a spammer by my email service provider. I also appreciate the support I receive in managing email campaigns. E.g. the software stops sending automated emails to people who reply to my campaign because those replies will need a personalized response to whatever was stated or asked. Beyond that, I love the library of video tutorials. They helped me become a much better email marketer. I've even subscribed to Mailshake's YouTube channel.

What do you dislike about Mailshake?

I initially struggled with changing the days and times that emails went out. But Mailshake's customer support helped me out, and it's gotten much easier (I may be mored used to the system).

What problems is Mailshake solving and how is that benefiting you?

I didn't really know anything about the principles of email marketing. Between the automated guidance provided by the system and the tutorials, I am much savvier, and I've enjoyed email open rates that are way above the average across industries.

Mid Market (51-1000 emp.)
Aug 25, 2021
 Source
Overall Rating:
5.0
MY
Michael Y.
Vice President Of Marketing
Share
"You need Mailshake in your stack!"
What do you like best about Mailshake?

Mailshake makes it easy to launch email campaigns at scale. Everything is where you'd expect it to be and it only takes a few minutes to get your first campaign sent.

What do you dislike about Mailshake?

It'd be great if there were native integrations with other CRM tools to keep databases synced. There are Zapier recipes you can create, but I prefer to have them in-app.

What problems is Mailshake solving and how is that benefiting you?

We needed to execute cold email campaigns at scale with follow-ups. Our current ESP doesn't have this functionality, so we needed to seek out a solution.

Small Business (50 or fewer emp.)
Jun 30, 2021
 Source
Overall Rating:
5.0
SE
Sa E.
Ceo
Share
"Great for simple emails and bulk outreach"
What do you like best about Mailshake?

The ability to reach out via email in bulk and the text replacement options for when you don't have a specific field.

What do you dislike about Mailshake?

I wish I could organize my campaigns a bit better.

What problems is Mailshake solving and how is that benefiting you?

Mailshake allows me to do a ton of solid outreach, fast, all while giving super-strong suggestions on how to make sure you don't get a spam alert on your email.

Small Business (50 or fewer emp.)
Jun 15, 2021
 Source
Overall Rating:
5.0
Zachary V. avatar
Zachary V.
Sales Development Representative
Share
"This is my favorite tool out of all the lead gen tools I use!"
What do you like best about Mailshake?

Mailshake makes sending emails that generate meetings easier than any other product out there.

What do you dislike about Mailshake?

Nothing. Maybe list cleaning could be a little quicker, maybe it could automatically integrate with every CRM all customers use, but I don't believe that's even possible.

What problems is Mailshake solving and how is that benefiting you?

I am solving the problem of following up with customers without any action from me. I am solving the problem of ANYTHING that would get in the way of quick outreach. I am also receiving benefits in the way of dashboards that track all sorts of data so that I can do process improvement on my outreach.

Small Business (50 or fewer emp.)
Jun 01, 2021
 Source
Overall Rating:
5.0
Ingenium B. avatar
Ingenium B.
Director Of Marketing Services
Share
"Send marketing email drips to cold contacts without getting into trouble"
What do you like best about Mailshake?

1. Mailshake allows you to easily connect a Gmail, Outlook, or Ionos email account to send email drips and receive replies. 2. There is a built-in email address cleaning tool, a wizard to guide you through creating emails that won't get caught in spam or promotion filters, 3. You can enabled a rulem to stop sending a drip sequence once a contact replies. 4. The scheduling tool enables you to define the days, hours, and time zone for sending. 5. Support is very responsive.

What do you dislike about Mailshake?

There are a few settings that are difficult to find, such as the signature block.

What problems is Mailshake solving and how is that benefiting you?

As a marketer, many of my clients have an email platform such as MailChimp, HubSpot, etc. These platforms don't allow uploading and sending emails to cold contacts, i.e., those who have not opted to receive emails. Mailshake is an inexpensive tool to send emails to purchased contact lists to begin conversations with prospective leads.

Small Business (50 or fewer emp.)
May 25, 2021
 Source
Overall Rating:
5.0
Felipe R. avatar
Felipe R.
Ceo
Share
"Fantástico! Mailshake foi uma grata surpresa para nós."
What do you like best about Mailshake?

A simplicidade é o que mais chama atenção. Menos é mais! 1) Ferramenta objetiva em geração de resultados; 2) Calendários funcionam perfeitamente; 3) Adaptabilidade; 4) Atendimento de seus desenvolvedores, e supoporte são espetaculares; 5) Recomendo fortemente o Mailshake para usuários brasileiros, inclusive, já demonstrei a ferramenta para vários amigos empresários; 6) Empatia. Passamos por momentos difíceis no Brasil com a instabilidade da moeda e COVID19 e o time da Mailshake colocou-se em nosso lugar. Considerou descontos para nos apoiarem e em contrapartida crescemos a quantidade de usuários significativamente. 7) Agilidade em resolucionar problemas; 8) Boa capacidade de integrações e ferramentas que auxiliam a isso, como por exemplo, Zapier; Sou fã declarado do Mailshake. Visto a camisa e recomendo!

What do you dislike about Mailshake?

Como toda ferramenta, o Mailshake é passível de melhorias e atualizações, no entanto estão no caminho certo, como por exemplo: 1) Reports podem ser melhorados; 2) Adequação/maior flexibilidade de calendários de disparos; 3) Colocar +1 conta para fazer disparos em uma mesma campanha; 4) A versão 2.0 que foi ao ar não contempla em envio de e-mails manuais a opção de Templates prontos. Desta forma nosso time ainda não utiliza a nova versão do Mailshake 2.0.

What problems is Mailshake solving and how is that benefiting you?

A prospecção com cold mail de uma forma otimizada e de fácil operação. Estamos tento um retorno muito positivo em nossas campanhas.

Small Business (50 or fewer emp.)
Apr 12, 2021
 Source
Overall Rating:
5.0
David J. F. avatar
David J. F.
Youth Motivational Speaker
Share
"A Non-Techy That Loves Mailshake"
What do you like best about Mailshake?

I love the simplicity of the system especially the templates.

What do you dislike about Mailshake?

Nothing...all items work for my business needs.

What problems is Mailshake solving and how is that benefiting you?

Mailshake saves me a tremendous amount of time and frees me up to do creative things.

Small Business (50 or fewer emp.)
Apr 06, 2021
 Source
Overall Rating:
5.0
RR
Rodrigo R.
Marketing Consultant
Share
"Adjustable"
What do you like best about Mailshake?

The customer support holds your hand, if you ask, and walks you through all aspects of the software. The experiance is unlike other softwares for myself most because of this reason. There's a group a people who are good at what they do and it shows. I have a better experiance using MS with Google Chrome than Safari and when I told them I had any issue, they immidiantly responded. The software is heavy but the team is so welcoming it's hard not to like them.

What do you dislike about Mailshake?

The software is heavy but the way you use it depends on what your doing and the non sexy act of scrubbing the lists of leads is made easy because of the videos you have to introduce you to list scrubbing. There's a clear aim from the developers to create a culture around their software and all things considered they make it so you feel like your a part of the other people using MS and when your scrubbing lists that's a very good thing.

What problems is Mailshake solving and how is that benefiting you?

I'm leaving LL behind. The way we send outreach to SEO Firms is made in a way where we don't mess it up. The macbook pro is the only thing on my desk in an otherwise empty room with the list of leads scrubbed and popped open. It's hard not to succeed. The metrics are good but above our heads at this moment, right now it's more of a have everything in one place kind of thing and MS gives us that.

Small Business (50 or fewer emp.)
Apr 05, 2021
 Source
Overall Rating:
5.0
LH
Laura H.
F
Share
"Easy Peasy"
What do you like best about Mailshake?

Mailshake is easy to use and helps you along the way with clear instructions, suggestions and guidance.

What do you dislike about Mailshake?

I don't dislike anything about it. I have had two campaigns so far - no issues.

What problems is Mailshake solving and how is that benefiting you?

It's a no fuss way to get all my cold emailing done.

Small Business (50 or fewer emp.)
Mar 23, 2021
 Source
Overall Rating:
5.0
Goutaman R. avatar
Goutaman R.
Direct Response Copywriter For Ecommerce Brands That Matter
Share
"Incredibly Intuitive & VERY Helpful"
What do you like best about Mailshake?

The User Interface and Customer Service!

What do you dislike about Mailshake?

Nothing really, it makes outreach SO easy for freelancers

What problems is Mailshake solving and how is that benefiting you?

Their guides are ACTUALLY helpful and the features they have like the warmup and the onboarding is magical. It makes the process from start to execution really really frictionless and fun! They added value to all the rihgt touchpoints in my journey and they really made outreach which is usually a drag personally into something exciting because of how easy & fun they made it with the software.

Small Business (50 or fewer emp.)
Mar 19, 2021
 Source
Overall Rating:
5.0
HT
Harry T.
Vp Of Operations
Share
"Silky smooth platform that refuses to fail you"
What do you like best about Mailshake?

Chances of making an error in the scheduling portion of the campaign and wasting days or weeks trying to catch up outbound touch goals gets reduced to zero if you use their sending calendar feature. sometimes the limits and campaign schedules can interfere with each other and cause emails to not go out when intended. same when you are new to using the tool. easy to catch mistakes when you see the sending schedule. Mailshake also has the smoothest UX, although it was much better before the update. still far better than any other tool.

What do you dislike about Mailshake?

there's no warmup feature *yet, which means manually warming up new email domains.

What problems is Mailshake solving and how is that benefiting you?

i use mailshake for outbound sales but the problems im solving are time based. simply put, other tools take too much time to learn and errors cost a lot of time.

Small Business (50 or fewer emp.)
Feb 18, 2021
 Source
Overall Rating:
5.0
DG
Dylan G.
Head Of Business Development
Share
"Loving Mailshake"
What do you like best about Mailshake?

It helps me get in touch with all my relevant prospects quickly and efficiently. Loving it so far.

What do you dislike about Mailshake?

Nothing really. I guess I would like to merge campaign into one but that's not possible at the moment

What problems is Mailshake solving and how is that benefiting you?

Benefits is increased sales, we are getting our message out there to more people!

Small Business (50 or fewer emp.)
Feb 09, 2021
 Source
Overall Rating:
5.0
SY
Samphy Y.
Freelancer
Share
"Very high integrity"
What do you like best about Mailshake?

Their integrity is just unbeatable. The hibernation option is there! And I love how they make it so easy to suspend their services. It matters very much for me as I have time when I need to do outreach and time when I don't.

What do you dislike about Mailshake?

I just wish the price was lower than this.

What problems is Mailshake solving and how is that benefiting you?

Email outreach for link building

Small Business (50 or fewer emp.)
Feb 08, 2021
 Source
Overall Rating:
5.0
AR
Alexander R.
Founder
Share
"Works Great!! Exactly what I was looking for"
What do you like best about Mailshake?

I like how easy it is to create and schedule a mailing campaign as well as create a drip for customers after they join.

What do you dislike about Mailshake?

Not sure, maybe be able to adjust the the frequency/amount of people to get the email. IE all 500 get emailed on Friday vs being scattered randomly.

What problems is Mailshake solving and how is that benefiting you?

Helps to solve customer outreach. Able to create a message once and send it to customers and potential customers easily.

Small Business (50 or fewer emp.)
Jan 25, 2021
 Source
Overall Rating:
5.0
MW
Mark W.
Digital Marketing Guy
Share
"Best Merge out there for sure!"
What do you like best about Mailshake?

Email Marketing is what I do, I've used every platform out there and Mailshake is my favorite.

What do you dislike about Mailshake?

Last week I would have suggested a few improvements, however today they released their 2.0 upgrade and everything I wanted improved- was. Its sick.

What problems is Mailshake solving and how is that benefiting you?

Try using Lemlist- then use Milkshake...problem solved.

Small Business (50 or fewer emp.)
Jan 19, 2021
 Source
Overall Rating:
5.0
JG
Jeremy G.
Marketing Manager
Share
"Saves me time and brings more replies/engagement"
What do you like best about Mailshake?

I love how easy it is to queue up a campaign. This tool filled a gap in my tech stack. I wanted to quickly and easily send bulk email campaigns that appeared as though each email came manually from my outlook.

What do you dislike about Mailshake?

Don't love that there's a limit on how many emails you can send per day (in order to keep outlook from flagging me as spam), but it encourages me to keep my campaigns small and cull out bad leads from my lists.

What problems is Mailshake solving and how is that benefiting you?

I use Mail Shake for sales outreach, webinar follow up and even to notify our customers of planned maintenance. We always get more replies than sending out a standard, newsletter style email.

Small Business (50 or fewer emp.)
Jan 19, 2021
 Source
Overall Rating:
5.0
TW
Tyler W.
Marketing Consultant
Share
"Extremely valuable tool for anyone who regularly sends email campaigns"
What do you like best about Mailshake?

Can be combined with Zapier to receive automatic reply updates.

What do you dislike about Mailshake?

No automatic reply functions, which isn't really necessary.

What problems is Mailshake solving and how is that benefiting you?

Easy to create, track, and follow up with email campaigns. Combined with Zapier, I can build and idiot-proof system of outreach and appointment booking.

Small Business (50 or fewer emp.)
Jan 19, 2021
 Source
Overall Rating:
5.0
MS
Mike S.
Software Engineer
Share
"Quality app that just works"
What do you like best about Mailshake?

The number one thing l like best is the clean and intuitive UI. I've never had to consult the docs once because everything is obvious. I literally had my first campaign, including adding domain records and paying for mailshake, in 30 mins.

What do you dislike about Mailshake?

Nothing... I mean I setup a campaign fluently so nothing negative happened.

What problems is Mailshake solving and how is that benefiting you?

Productivity Scaling cold email campaigns Testing different lists using campaigns Integrated email verifier although I have my own private setup for this already.

Small Business (50 or fewer emp.)
Jan 14, 2021
 Source
Overall Rating:
5.0
TM
Tiffan M.
Founder
Share
"Great piece of software. Simple to use once you get the groove of it."
What do you like best about Mailshake?

Compared to other mailers, Mailshake is easy to use. Being able to schedule the emails lets you focus on other things while your outreach scales exponentially.

What do you dislike about Mailshake?

The integrations for the CMS are at their basic stage. If you want more complex things done, you will have to create your own webhooks or use Zapier.

What problems is Mailshake solving and how is that benefiting you?

We're using Mailshake to send our email outreach automatically. Being able to schedule everything at the campaign launch is great because it frees up time.

Small Business (50 or fewer emp.)
Jan 07, 2021
 Source
Overall Rating:
5.0
JC
Jamie C.
Founder
Share
"Just what I was looking for."
What do you like best about Mailshake?

The personalization options, and how easy it is to load CSVs

What do you dislike about Mailshake?

Nothing so far, but with there was live support.

What problems is Mailshake solving and how is that benefiting you?

My agency´s outbound outreach.