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Mailshake
Email Outreach Simplified
4.7

( 252 )

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Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
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5.0

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$29.00/month
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Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
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Mailshake Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 13, 2025
Mailshake Logo
252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jan 17, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great technology, great support staff."
What do you like best about Mailshake?

Easy to use. They have a great interface.

What do you dislike about Mailshake?

We like everything about Mailshake. Great support too.

What problems is Mailshake solving and how is that benefiting you?

It allows us to easily and smartly conduct email blasts that are professional.

Small Business (50 or fewer emp.)
Jan 04, 2024
 Source
Overall Rating:
5.0
NJ
Nina J.
Founder
Share
"Setting a new standard"
What do you like best about Mailshake?

I was floored by the amazing customer service I received. As opposed to other companies that keep tossing faq docs over as their way to "help ", Andrea from Mailshake was incredibly helpful and I'll definitely recommend them to anyone in need of their services. Thank you Andrea!!

What do you dislike about Mailshake?

I cannot think of anything. The experience has been above expectations.

What problems is Mailshake solving and how is that benefiting you?

I am using it to warm my email account to be able to send out email outreach.

Small Business (50 or fewer emp.)
Dec 07, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Made for everyone"
What do you like best about Mailshake?

Super easy to use, I'm new to all this cold calling/emailing process, and Mailshake is a super easy tool that has allowed me to be more productive and focus on the leads that need more attention. It is my everyday tool for achieving the results I seek. For my is super usefull the recording option, when you need to go back and seek fir specific information.

What do you dislike about Mailshake?

I've had some connectivity issues, which is why some of my calls did not have the best quality

What problems is Mailshake solving and how is that benefiting you?

Connecting with my prospects remotely allows me to talk to the most people I can in a day. Additionally, I conduct call reviews for feedback and engage in role-playing sessions with my coach.

Mid Market (51-1000 emp.)
Nov 18, 2023
 Source
Overall Rating:
5.0
DV
Dilip V.
Team Lead Market Research
Share
"Trusted Inbox delivery partner for Campaigns"
What do you like best about Mailshake?

We have been using Mailshake since 2017, and best thing about this is 100% assurance that, our emails are landed in focussed inbox of recipients. The entire application is very user friendly, and we found the email personalization and composing options could be done at ease. Preparing reports and statistics is another major part which Mailshake makes our life easy, by quick export of records, campaign-wise. Overall, it's a cost-effective, simple, feature-rich tool for our email marketing.

What do you dislike about Mailshake?

We haven't faced any critical issues with Mailshake till date, and their team have provided excellent customer services whenever necessary.

What problems is Mailshake solving and how is that benefiting you?

Mailshake helps us to deliver email campaigns from our multiple mailboxes for marketing and sales purposes. It is having the maximum sending quota, based on our experience with different sending partners, and deliverability rates as well.

Small Business (50 or fewer emp.)
Nov 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent cold email management software"
What do you like best about Mailshake?

From the platform to the customer service behind Mailshake, I can't say enough good things. The staff is extremely helpful and responsive to any questions and issues. They make sure once you sign up that you get the proper training to get the most out of your time. The onboarding is very thorough and helpful in ensuring you fully understand the tools provided to maximize your efforts. The tracking features to see when a lead opens and email, what links they click and when they click it are extremely helpful in determining who is a good lead from your campaign. Given the opportunity, I would certainly sign up again.

What do you dislike about Mailshake?

There is nothing major that I dislike about Mailshake. I would have to really nitpick a feature, but nothing comes to mind while writing this after 6 months of use.

What problems is Mailshake solving and how is that benefiting you?

Mailshake helps us maximize our outreach to turn cold leads into warm leads and then customers.

Small Business (50 or fewer emp.)
Oct 30, 2023
 Source
Overall Rating:
5.0
AC
Adrian C.
Founder
Share
"Andrew at Mailshake is great!"
What do you like best about Mailshake?

Mailshake is very intuitive and Andrew was knowledgeable and a massive help in getting us set up. I would highly recommend Mailshake to colleagues.

What do you dislike about Mailshake?

I haven't found anything that I dislike about this product.

What problems is Mailshake solving and how is that benefiting you?

Mailshake is helping us find leads.

Small Business (50 or fewer emp.)
Oct 27, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Marketing Tool"
What do you like best about Mailshake?

Mailshake is very easy to use and intuitive. It makes email outreach, prospecting and other marketing tactics very straightforward. I used it every single day.

What do you dislike about Mailshake?

I wish it allowed free trials of products. I wound up purchasing one product that I don't use because I wasn't able to get a clear understanding of the offering before I purchased and no refund was possible.

What problems is Mailshake solving and how is that benefiting you?

I used Mailshake to write and automate outbound email campaigns for lead generation.

Small Business (50 or fewer emp.)
Oct 26, 2023
 Source
Overall Rating:
5.0
PM
Patrick M.
Founder
Share
"Top of its game"
What do you like best about Mailshake?

Mailshake is the solution we needed a year ago. We have been trying to run our cold outreach program through Gmail and it has been a nightmare. We were piecing together software, fighting spam flagging, and juggling multiple accounts. It's been expensive and a lot of work for everyone. Mailshake may not offer a trial or a monthly subscription, which was our primary issue. But after reviewing the cost and results for others, it is less expensive than our current setup that was hanging on by a thread. The Mailshake team was great about giving a demo (no other solutions would), and providing us with a very knowledgable account rep. Out of 5+ other solutions we looked into, only one other allowed us to even contact them prior to purchasing, and their sales demo was essentially a pre-recorded lifeless webinar. We're excited to get our campaign fully rolled out.

What do you dislike about Mailshake?

Like many have said, the lack of a trial or a monthly subscription. We understand this is difficult as this sort of solution requires a lot of time to become effective. But again, after realizing that competitors wouldn't even take 15 minutes to discuss their software, we didn't mind paying up front for a year.

What problems is Mailshake solving and how is that benefiting you?

Reaching out to old customers and targeted leads has proven difficult. It's been an organizational nightmare to get emails out, keep spam metrics optimal, and also to arrange for calls to warm leads. Not to mention managing a large list of contacts. Mailshake has addressed all of these in a well formed package.

Small Business (50 or fewer emp.)
Oct 24, 2023
 Source
Overall Rating:
5.0
KS
Kelly S.
Founder
Share
"Mailshake ease of use"
What do you like best about Mailshake?

It is so simple to navigate and integrate documents into it. I appreciate the customer service as well, one day I had an issue dialing but it was totally on me. They resolved it without making me for silly for my mistake. Also, love the automatic recording of my calls.

What do you dislike about Mailshake?

That I can't extract my notes into my CRM.

What problems is Mailshake solving and how is that benefiting you?

Tracking my calling, letting me know which leads are warm, hot, cold. Recording my dials. Making it easy to go from call to call. Adding scripts to drip campaign.

Small Business (50 or fewer emp.)
Oct 23, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great support"
What do you like best about Mailshake?

The client success team is always available to support when I need

What do you dislike about Mailshake?

I'm based in Australia and the fees are very high due to currency exchange. Not Mailshake issue but does make adding more email accounts difficult and limits the amount I can do

What problems is Mailshake solving and how is that benefiting you?

It solve the follow up and sequencing issue really well and allows me to manage multiple accounts