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Mailshake
Email Outreach Simplified
4.7
(252)
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Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
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Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
Mailshake Media
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Mailshake Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We donโ€™t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 31, 2025
Mailshake Logo
252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jun 17, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Helped us tremendously!"
What do you like best about Mailshake?

It is easy to use, functional, and highly effective for mass outreach.

What do you dislike about Mailshake?

There's nothing really that I dislike. It serves it's purpose for us well.

What problems is Mailshake solving and how is that benefiting you?

We currently don't have any problems with Mailshake. It helps our outreach campaigns go very well since it automatically cleans up our lists and removes duplicate email addresses for us. No need for Excel databases to keep track of duplicates!

Small Business (50 or fewer emp.)
Apr 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I Love Mailshake! By far the easiest tool to use out there"
What do you like best about Mailshake?

- Ease of use - Allows creating a true multi-channel sequence, very easy to manage - Easy to get organized with the labels - Great Support team backed by amazing Devs and management - Lead Catcher is awesome - it helps not to lose track of leads - I love being able to create all sorts of personalization - It's easy to get all sorts of reports either by downloading data per recipient or message sent or by creating Zapier integrations. - Very easy to integrate with other apps through Zapier.

What do you dislike about Mailshake?

- The List Cleaning feature on 2.0 is confusing - can't see the credits - I'd love to see better integration with LinkedIn for: 1 - Automating tasks 2 - LinkedIn Lead Gen Chrome Extension

What problems is Mailshake solving and how is that benefiting you?

I use Mailshake to send Outbound Marketing campaigns for my clients, prospecting on the B2B level. With Mailshake, it's easy to compare metrics to make data-backed decisions and changes. Their support experts are also amazing at identifying problems and solutions to deliverability issues.

Small Business (50 or fewer emp.)
Apr 01, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great product for mailing"
What do you like best about Mailshake?

The application is easy to use, I've been using mailshake for several years and I'm getting responses when I send out campaigns. The drip feature works great where you can just set it up and let it send.

What do you dislike about Mailshake?

There are a couple of feature request I have for it, ability to link an email with a specific action would be good, but it's not a deal breaker as there is a way around it.

What problems is Mailshake solving and how is that benefiting you?

Biggest benefit is it's ease of use, and ability to use to find clients with.

Small Business (50 or fewer emp.)
Feb 18, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very easy to use and great customer service"
What do you like best about Mailshake?

Mailshake is very simple and easy to set up. There are no extra frills or unneeded features. It is very easy to use.

What do you dislike about Mailshake?

It could be easier to see when to expect emails to be sent once a campaign has been initiated.

What problems is Mailshake solving and how is that benefiting you?

I am using Mailshake to prospect B2B leads and PR leads. The benefits are extremely useful because I can create and evaluate email and sales cadences.

Small Business (50 or fewer emp.)
Jan 18, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome customer support. I always get answers from Mailshake."
What do you like best about Mailshake?

The tracking. I like to see who has opened the email and who was rejected because the address was wrong.

What do you dislike about Mailshake?

Too hard for me to understand the process for DKIM DMARC SPF DMN, etc.

What problems is Mailshake solving and how is that benefiting you?

Getting my message out to folks. Knowing who is opening the emails

Small Business (50 or fewer emp.)
Dec 21, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Mailshake experience"
What do you like best about Mailshake?

The user functionality and the fact you can merge multiple campaigns together

What do you dislike about Mailshake?

It doesn't have a lemwarm feature or similar

What problems is Mailshake solving and how is that benefiting you?

Reaching out to more prospects and I love the calendar scheduling options

Small Business (50 or fewer emp.)
Dec 16, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Invaluable Tool"
What do you like best about Mailshake?

With a limited sales team and hundreds of accounts, MailShake helps saves hours of time and allows me to reach out to hundreds of prospects who I would not normally call on. This has lead to several new warm leads and executed several sales. The auto email follow up is an amazing tool for me.

What do you dislike about Mailshake?

Don't think you can CC someone else on an outreach

What problems is Mailshake solving and how is that benefiting you?

Reaching out to prospects that time does not allow me to do

Small Business (50 or fewer emp.)
Nov 26, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Powerful tool"
What do you like best about Mailshake?

I love Mailshake makes it super simple to setup an effective email sequence with conditional logic.

What do you dislike about Mailshake?

I would have loved if there was a slightly smaller plan, maybe around the $29pm mark. Happy to have reduced features, as I don't use all of the bells and whistles.

What problems is Mailshake solving and how is that benefiting you?

We use Mailshake to send out cold emails to targeted prospects. In the past, we have seen a good number of appointments being set because of Mailshake sequences.

Small Business (50 or fewer emp.)
Nov 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The perfect email automation exist and it has a kick-ass customer service"
What do you like best about Mailshake?

- They understand cold emailing in 2019 - Their product will go great length to avoid getting you into the Spam doghouse, even curtailing your number of daily x per minute emails. - Outstanding customer service, humans talking to you - Great training and knowledge base

What do you dislike about Mailshake?

- Their analytics still need to improve a bit.

What problems is Mailshake solving and how is that benefiting you?

Our company is using it to generate new leads and clients.

Small Business (50 or fewer emp.)
Oct 02, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best emailing tool for automation"
What do you like best about Mailshake?

With several email addresses plugged in, you can easily create different scenarii that will drip emails to make sure you stay under the spam radar

What do you dislike about Mailshake?

the analytics for reply rate won't work. the rest of the analytics is fine

What problems is Mailshake solving and how is that benefiting you?

I can manage all my emailing at the same place, while making sure i don't raise alarm triggers

Small Business (50 or fewer emp.)
Sep 04, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Love this easy, practical and profitable service!"
What do you like best about Mailshake?

Ease of use: plugin your details and go! As soon as you get your list and content in order, it's incredibly easy to set up a campaign and get things going. I LOVE the ability to plug people's name and organization into the email, so that it makes the interaction more personal despite being a small part of a big effort.

What do you dislike about Mailshake?

I'm still getting used to the formatting on the text of the emails and copying and pasting from another document.

What problems is Mailshake solving and how is that benefiting you?

Sending large amounts of emails in a short amount of time, and making each email personal. I book assemblies and presentations at schools; every Mailshake campaign has returned a profit with several booked engagements.

Small Business (50 or fewer emp.)
Mar 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to send emails - just what we need. "
What do you like best about Mailshake?

I love how simple everything is. Mailshake is to the point, clean and efficient. It saves me time and helps me organize my many many emails.

What do you dislike about Mailshake?

It would be nice if there was instant customer support - but I really haven't had to use it...

What problems is Mailshake solving and how is that benefiting you?

Emailing a ton of people, tracking them, and organizing my lists.

Small Business (50 or fewer emp.)
Jan 08, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple & Smart Email Outreach Software"
What do you like best about Mailshake?

User interface is simple & intuitive. Takes only minutes to set up a campaign and very easy to track results.

What do you dislike about Mailshake?

Really don't have any comments here. It's been the top option for email outreach that our team has tried.

What problems is Mailshake solving and how is that benefiting you?

Tool for email outreach. We wanted a tool that would easily allow us to filter out leads in a drip campaign (based on replies) like Mailshake does

Small Business (50 or fewer emp.)
Jan 03, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Really good product and amazing customer service"
What do you like best about Mailshake?

I like the practicality and way it solves a real problem

What do you dislike about Mailshake?

Not much to be honest, it really is great. I think they should be able to make multiple timezones for different campaigns though.

What problems is Mailshake solving and how is that benefiting you?

I wanted to be able to market in an efficient way to qualified leads and set up a sales call

Small Business (50 or fewer emp.)
Oct 28, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent intuitive product "
What do you like best about Mailshake?

My ability to analyze large email drip campaigns and find information such as click rates, opens, and any generated leads all from mailshake.

What do you dislike about Mailshake?

Mailshakes funtionality when it comes to formatting on the templates.

What problems is Mailshake solving and how is that benefiting you?

Reaching a large audience quickly, saving emails from getting bounced/marked as spam, and connecting with leads.

Small Business (50 or fewer emp.)
Sep 19, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best platform for sales outreach"
What do you like best about Mailshake?

Mailshake is easy to use, and offers everything you could possibly want for functionality while keeping things simple

What do you dislike about Mailshake?

Can't think of anything to be honest! Mailshake offers great value.

What problems is Mailshake solving and how is that benefiting you?

Mailshake makes it easy to run outreach campaigns and collect data surrounding performance

Small Business (50 or fewer emp.)
Jul 31, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great price, simple and effective software"
What do you like best about Mailshake?

I love how simple it is to use. It's great for testing messaging and running different outbound drip campaigns to lists.

What do you dislike about Mailshake?

Can't think of anything I dislike. Their updates are always awesome.

What problems is Mailshake solving and how is that benefiting you?

Automating drip campaigns and measuring effectiveness

Small Business (50 or fewer emp.)
Dec 12, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cold Emailing On Autopilot"
What do you like best about Mailshake?

The best thing I like is that it's very easy to use and easy to connect your Gmail Accounts

What do you dislike about Mailshake?

not much really. Maybe find more targeted cold leads. Not able to connect other email providers.

What problems is Mailshake solving and how is that benefiting you?

In my business I'm always looking for fresh leads to serve to. With MailShake has made it easy

Small Business (50 or fewer emp.)
Nov 01, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Amazing Customer Service and Help!"
What do you like best about Mailshake?

The platform itself is easy to use and intuative, but the best thing is the customer service! The team are always willing to help me out with clear screenshots to find relevant items on the platform. I really appreciate this type of customer service as it makes me want to continue using the platform!

What do you dislike about Mailshake?

Clearer reports would be ideal, but to be honest, they're fully comprehensive currently. It would also be great to have a feature that other memebers of my team can access the reports without accessing the sequences.

What problems is Mailshake solving and how is that benefiting you?

Helps to send higher number of emails to targeting audiences.

Small Business (50 or fewer emp.)
May 12, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"So far, so good"
What do you like best about Mailshake?

Availability of help and guidance by Mailshake staff. People that teach the classes are actually available to reach out and help troubleshoot issues. They end up knowing who you are and are willing to take the time to help you get where you need to be. You're not left waiting for a reply, they are on top of things quickly and willing to help you learn. They won't leave you hanging or struggling. Andrea has been more than helpful and accommodating. Having people like her that are willing to go the extra mile make the process much easier and less stressful.

What do you dislike about Mailshake?

In the beginning, I struggled a lot to get started. I struggled with warming up emails, writing out a proper email, etc. But Mailshake, and specifically Andrea, never gave up on me.

What problems is Mailshake solving and how is that benefiting you?

Being able to reach out to local prospects effectively

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