Mailshake Reviews & Product Details

Easy to use. They have a great interface.

We like everything about Mailshake. Great support too.

It allows us to easily and smartly conduct email blasts that are professional.

Super easy to use, I'm new to all this cold calling/emailing process, and Mailshake is a super easy tool that has allowed me to be more productive and focus on the leads that need more attention. It is my everyday tool for achieving the results I seek. For my is super usefull the recording option, when you need to go back and seek fir specific information.

I've had some connectivity issues, which is why some of my calls did not have the best quality

Connecting with my prospects remotely allows me to talk to the most people I can in a day. Additionally, I conduct call reviews for feedback and engage in role-playing sessions with my coach.

From the platform to the customer service behind Mailshake, I can't say enough good things. The staff is extremely helpful and responsive to any questions and issues. They make sure once you sign up that you get the proper training to get the most out of your time. The onboarding is very thorough and helpful in ensuring you fully understand the tools provided to maximize your efforts. The tracking features to see when a lead opens and email, what links they click and when they click it are extremely helpful in determining who is a good lead from your campaign. Given the opportunity, I would certainly sign up again.

There is nothing major that I dislike about Mailshake. I would have to really nitpick a feature, but nothing comes to mind while writing this after 6 months of use.

Mailshake helps us maximize our outreach to turn cold leads into warm leads and then customers.

Mailshake is very easy to use and intuitive. It makes email outreach, prospecting and other marketing tactics very straightforward. I used it every single day.

I wish it allowed free trials of products. I wound up purchasing one product that I don't use because I wasn't able to get a clear understanding of the offering before I purchased and no refund was possible.

I used Mailshake to write and automate outbound email campaigns for lead generation.

The client success team is always available to support when I need

I'm based in Australia and the fees are very high due to currency exchange. Not Mailshake issue but does make adding more email accounts difficult and limits the amount I can do

It solve the follow up and sequencing issue really well and allows me to manage multiple accounts

We can do a lot of outreach and customize each prospect. It also tells us when there are issues and what we need to solve them. The customer support is amazing as well. They are very helpful.

I do wish they'd implement a priority/ratio system for initial outreach vs followups.

Mailshake helps us reach out to the leads we need for our clients to progress further in their job search.

It gets the job done! • I like setting up campaigns and sending cold email outreach and this is a straightforward tool to help you with that. • What I really appreciate is how quick their customer support is!

• Sometimes there are a little bugs but nothing too problematic •  A little concerned about privacy because they can access everything

• cold email outreach automation

Mailshake's ease of use is a game changer. The platform provides a great way to reach out to potential clients and provides you with the right insights on each of them.

They are adding new feature which is great, but it would be better if users could understand what's the value added of each feature before upgrading.

We have been able to massively email prospects and increase qualified leads.

Mailshake saves me time from having to email my potential customers individually.

When creating a template for a campaign, the inserts can be a little difficult. That is because there are two separate places to insert custom text for the title and the body.

Time management. Mailshake saves me time from emailing all of my potential customers individually. This makes me much more productive throughout the day and I am able to complete my opportunities faster.

I love how easy it is to create email chains and implement campaigns within minutes.

Wish there was more actionable things to do with leads from lead catcher.

It is helping us reach customers that have never heard of our company.

Automated marketing and set it and forget it model

Nothing so far. I have been pleased with the general set up

Automated email marketing

The ability to seamlessly add prospects and make emails personal at a mass level. Good customer service too

A bit expensive. A few of its competitors are priced a bit better for multiple accounts.

I'm able to connect and stay connected with new and existing clients.

I contacted Mailshake support team expecting that they would take more than a day to respond, and I was incredibly pleased to see that someone from their team replied to me in less than an hour. Throughout the day, they assisted with my questions and gave me a solution to our problem.

I have no comment regarding something that needs to be improved.

The issues we were having were related to their API. In most cases, we received timeout responses due to the amount of information being processed since the queries were not limiting enough to the data that had to be processed. In this case, their team suggested filtering the information per campaign, making the results much more efficient.

Andrea was responsive, Sofia was engaging and Pablo was knowledgable. Best customer support I have seen!

Nothing at all. I fully support Mailshake

No problem

Everything tbh. The functionality, the outputs, the settings, the sequences. Everything is on point. There's no doubt it has increased our ROAS each year in the company.

The pricing for bulk. We recently wanted to do the same for 10 emails and the price just went 10x for that. We are looking for alternate to do our bulk tasks but for 1 email, would say the tools works awesome.

We mostly do linkbuilding as we work in SEO industry. Our challenge is scheduling emails and make them look like real humans and customizing them properly. Hence we use mailshake to outreach to webmasters to get backlinks for our and client websites.

The reporting in the software helps me get the answers I need to accomplish a better open rate. It took a few days to find my way around, but now it's very easy. I was using another platform called SalesHandy and my open rate was in the low teens. When I started sending through Mailshake, the open rate went up to above 50% and sometimes as high as 80% on individual days. The ability to archive campaigns so you can see what's running and what's finished is also very helpful, and less distracting. When you copy text into an email and it brings in formatting that creates bad code in the background, Mailshake will let you know and offer a better cleaned-up option (Nice). The search function works great also. Many times I'm looking for a prospect to see what campaign they were in and when I pull that prospect up, it shows the campaign and also all the info that I uploaded for that prospect (very helpful). Lead Catcher is another favorite of mine. You can set any criteria that will define a lead. So I've set it up that when someone replies to an email, it creates a lead. You can also set it up so if they look at the email a certain amount of times or other criteria. Nice feature. You can also reply to them right in the software. One of my all-time favorites is the warmup feature that comes with the subscription. I can set the number of emails per day to warm up a new email and it will automatically send emails to real people and get replied to by real people. They start off with a small number of emails and slowly increase it to the number you would like to achieve. This is very helpful in getting a zero bounce rate. Another feature that I use is setting up how many emails to go out each day and what days NOT to send emails, like weekends. This feature is great for setting it and forgetting until it's done.

My main dislike about Mailshake is their list cleaning tool VoilaNorbert. The tool gives a subscriber a large number of free cleans which is nice. It's also built-in which makes it easy. However, when using it my bounce rate was as high as 15%. When I went back to my Salshandy cleaning tool it dropped down to 3%. So going forward, after my prepaid Salshandy cleans are used up, I'll be trying other third-party list cleaning services. By the way, I did contact VoilaNorbert to complain about the high bounce rate. They responded by asking me the names of the lists I've been cleaning which I provided. They could not suggest any reason why my bounce rate was high. End of story.

The problem I was having with a previous email platform was emails not getting to prospect inboxes. That was due mainly in part because the code in the background of the email was very heavy. This caused email servers to put my emails into spam. So with the clean code in the emails from Mailshake, my emails are getting into inboxes and my open rate has improved. The lack of reporting in a previous platform made it difficult to determine how my campaigns were performing. Mailshake has fixed that with their excellent reporting.

The interface worked as expected. Much more reliable than previous tools we have used.

A lower-priced tier with limited sending would be helpful.

Cold emailing to industries.

It is easy to use. You can see that the company put a lot of thought into the software. I am very happy with the software. I also like the extension to Hubspot.

It's expensive, but worth every dollar :-)

Email Outreach

Eaze of us. Mailshake is user-friendly and efficient.

I've been using now for over a year and have really found no gliches.

Messaging along multiple veins, to thousands of oif recipients.

Track who has opened the messages and when.

Not able to send a test email to check for mistakes.

It is a great way to stay connected to prospects.