Unclaimed: Are are working at Lyne.ai ?
Lyne.ai is a cutting-edge AI-powered platform designed to help businesses automate their customer service. It uses NLP, sentiment analysis, and advanced algorithms to provide quick and accurate answers to customer queries in real time. Lyne.ai also easily integrates with multiple messaging channels and has a user-friendly interface that makes it easy for non-technical staff to use. Additionally, its powerful analytics dashboard provides valuable insights into customer behavior, enabling businesses to optimize their customer service processes.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Lyne.ai with other popular tools in the same category.
Most AI first-line writing softwares use only the contact's personal LinkedIn account as the source of information. Lyne.ai uses companies' blog posts, news articles, and many other sources that allow for much deeper, natural, and overall better personalization.
Using No-touch LinkedIn-based first lines is not a good idea in 90% of cases. They're just terrible. Way too informal, and the only probability they will increase is that of the recipient marking your email as spam. This is the reason I switched from QuickMail to Lyne.ai actually: unlike QuickMail and most other similar softwares, Lyne.ai can write first lines using information from other sources than the contact's personal LinkedIn account. Too bad if you want to get non-LinkedIn-based first lines, you can only get ONE line that is often not good. So, for example, personalization based on news articles can get you a good line for some contacts, but a bad line for other contacts (and there's no way of knowing whether or not it will be good before you get spend a credit and get the line). If the lines based on news articles aren't good for certain prospects, it's often the case that you can get good first lines for them based on, say, the companies' blog posts. But to do it, you have to pick the contacts with bad lines, spend credits, and manually put them through the line writing process again. It would be great if I could get at least two lines, each of which would be based on a different source (for example, one line based on a news article and one line based on a blog post). It looks like the lyne.ai team has already tried to implement something like this by adding 'backup_lyne' which is supposed to give you one extra line for every line you get. However, at least in my experience (I've made around 100 lines in lyne.ai by now), in over 90% of cases, it just gives you exactly the same line as the main line, which is in the 'lyne' section, and even if it gives you a slightly different line, it's still based on the same source of information.
I don't have to do any research on my prospects to write personalized first lines anymore because lyne.ai does it for me. I do take a look at every single line and get rid of at least 20-30% of them, but it takes me many times less time to get pretty high-quality first lines now.
I like its simplicity and its ease of use
sometimes there are no results and data mapping is slightly off key.
Writing emails is 10x faster and more personalized.
I like the UI mostly, makes things clear and easy to use. Helps me get first lines for my outbound sales processes.
Still haven't found much I dislike about this yet, gotta use it for awhile more.
Mostly to get more personalization for my outbound sales process
The first lines 'Lyne' creates are incomparable to everything else. They're high quality & the software is super easy to use. Also, the support team are helpful
There's nothing I dislik. I guess the only thing they could improve on is their lines. It seems that the majority of my lines are coming from blog posts & I'd prefer them to before LinkedIn
higher open rates & higher reply rates
This is a time and energy-saving tool. You don't have to research your prospects or brainstorm first-line drafts anymore. I like how generates more than one alternative line for you.
Although this is a helpful tool, it isn't perfect. You still have to do the work of editing and combining lines so that your emails sound science and authentic.
Saves me time and energy from drafting lines for cold emailing myself. It also saves me money from hiring a freelancer to do the writing for me. What could take many weeks of work now takes 1-2.
It helps me save so much time doing my outreach
It costs a good amount of money if you are sending out loads of emails
It helped solve the amount of time it would take to create personalized lines on my own.
Nothing at all. The potential is there however seems scammy
No "lynes" or data returned when I uploaded almost 200 contacts and I had more than enough data required. No way to contact a human and the email to hello@lyne.ai bounced.
Didn't solve anything because it didn't product any results or work as advertised.
I didn't like anything about lyne.ai. The idea is nice in theory, but in practice it doesn't work for us.
Doesn't work when you're targeting SMBs in the digital space. It will not find any lynes in 90% of cases, and when it does they will be junk. Customer support is terrible. They refuse to give you a refund even though you purchase in the past 24-hours and the product doesn't work for you.
It doesn't benefit us at all. It was just unuseable, and they refused to offer a refund.