Mailshake Reviews & Product Details

Getting our email outreach setup would've been impossible for us to put together if it wasn't for the incredibly great customer support that we're receiving from Mailshake. We're really excited about getting moving forward with our marketing campaigns and we would've been so far off track if we hadn't had the expert advice from Trevor and Sophia. There are so many companies out there today that don't even have a phone number they just want you to enter your credit card information and buy the product or service or start the free trial and you can't even talk to anybody or ask any questions.Mailshake is different and I'm sure this company is going to continue to grow.

nothing so far. Their software is very easy to understand and use plus we have great customer service and support.

Getting started from scratch with ouremail outreach.

The reporting in the software helps me get the answers I need to accomplish a better open rate. It took a few days to find my way around, but now it's very easy. I was using another platform called SalesHandy and my open rate was in the low teens. When I started sending through Mailshake, the open rate went up to above 50% and sometimes as high as 80% on individual days. The ability to archive campaigns so you can see what's running and what's finished is also very helpful, and less distracting. When you copy text into an email and it brings in formatting that creates bad code in the background, Mailshake will let you know and offer a better cleaned-up option (Nice). The search function works great also. Many times I'm looking for a prospect to see what campaign they were in and when I pull that prospect up, it shows the campaign and also all the info that I uploaded for that prospect (very helpful). Lead Catcher is another favorite of mine. You can set any criteria that will define a lead. So I've set it up that when someone replies to an email, it creates a lead. You can also set it up so if they look at the email a certain amount of times or other criteria. Nice feature. You can also reply to them right in the software. One of my all-time favorites is the warmup feature that comes with the subscription. I can set the number of emails per day to warm up a new email and it will automatically send emails to real people and get replied to by real people. They start off with a small number of emails and slowly increase it to the number you would like to achieve. This is very helpful in getting a zero bounce rate. Another feature that I use is setting up how many emails to go out each day and what days NOT to send emails, like weekends. This feature is great for setting it and forgetting until it's done.

My main dislike about Mailshake is their list cleaning tool VoilaNorbert. The tool gives a subscriber a large number of free cleans which is nice. It's also built-in which makes it easy. However, when using it my bounce rate was as high as 15%. When I went back to my Salshandy cleaning tool it dropped down to 3%. So going forward, after my prepaid Salshandy cleans are used up, I'll be trying other third-party list cleaning services. By the way, I did contact VoilaNorbert to complain about the high bounce rate. They responded by asking me the names of the lists I've been cleaning which I provided. They could not suggest any reason why my bounce rate was high. End of story.

The problem I was having with a previous email platform was emails not getting to prospect inboxes. That was due mainly in part because the code in the background of the email was very heavy. This caused email servers to put my emails into spam. So with the clean code in the emails from Mailshake, my emails are getting into inboxes and my open rate has improved. The lack of reporting in a previous platform made it difficult to determine how my campaigns were performing. Mailshake has fixed that with their excellent reporting.

Campaign set-up and follow-ups. The ease of use. Everything is neatly organized for me in my dashboard.

I really like everything 100%. I can't think of anything else.

I now have 12 clients because what we did before for them, with my two VAs is now automated and works like a clock. I can reach out to new clients now and add 8 more.

The first SAAS that eliminated one of my biggest problem and that's consistent outreach that's safe and white hat ready!

I wish it was a middle tier for how many e-mail could be sent per day. But it's not real problem, because my email accounts feel safe.

Consistent outreach

We are using this soft for a long time. it means it's the best price and quality pick. Easy soft, easy connections with emails and works smoothly and good deliverability. Won many clients using it.

Don't like that I can't select all prospects who didn't open emails and add them to another campaign. Only available by selecting one by one. Don't like it when you create a new campaign with the wizard, first you need to add a prospects list before sequence and before making its draft. Also would like if we could change campaign sending times on different dates, like on Mondays we use one time, on Thursdays we use another time. Now it's only available for one time for the whole week.

Everything works great, just need a few additional functions like those written above.

I love the fact that I can send emails directly to the inbox of my prospects as if it was sent directly from my gmail account and not from a mailing campaign. From all the different tools I tried, it is by far the one that got me the most open rates and the most replies.

I don't like the fact that we can't add attachments to the emails sent.

It allows me to contact thousands of prospects and setup automated follow up extremely fast and easy.

Very solid software, everything is clean and well done. The team also provides great support if you have any tech questions, etc.

No complaints. I'm happy with the service.

Very solid e-mail marketing software.

The interface worked as expected. Much more reliable than previous tools we have used.

A lower-priced tier with limited sending would be helpful.

Cold emailing to industries.

I really like that you can send an entire campaign without the hassle of individually typing emails. Very easy to upload an excel sheet of contacts right into the software.

It did take me a while to figure out how to correctly and efficiently use the tool. And it is still important to double-check that the software correctly input all of the contact's names.

Mailshake solves the problem of it taking forever to get a media campaign out the door. The tool allows me to prioritize other important aspects of the campaign and the whole team works more efficiently.

It is easy to use. You can see that the company put a lot of thought into the software. I am very happy with the software. I also like the extension to Hubspot.

It's expensive, but worth every dollar :-)

Email Outreach