Mailshake Reviews: 4.7/5 — Highly Rated

With Mailshake you can easily create different campaigns and I like that the user interface is so clear and logical.

The only thing I would like to see from Mailshake would be the integration of more third party apps.

For our agency it is important that we can send out a lot of emails automatically and according to a certain time grid. With Mailshake this is very easy and uncomplicated.

Our team uses Mailshake for both cold outreach and for sending email newsletters to all of our customers. Those are radically different objectives, and Mailshake is fantastic for both of these purposes!

Mailshake has continued to evolve over the years since I first started using it. Honestly, there isn't anything that I don't like about Mailshake at this point.

Mailshake makes it easy for me to personalize cold outreach campaigns and keep track of potential leads. More than that, it is also a great tool for onboarding email campaigns for existing customers, as well as newsletters for existing customers.

Mailshake is a top-notch tool that is both simple and elegant. The user interface is well-designed and it is highly effective in delivering results. The team behind Mailshake is also a major highlight, they are dedicated and highly knowledgeable, making the overall experience even better. One of the things I like best about Mailshake is its simplicity. The tool is easy to use, even for those with limited experience in this area. It is straightforward, yet powerful, and the results it delivers are impressive.

One area for improvement would be in the classification and interpretation of responses. Some responses are automated, but are being treated as human. This can be a hindrance when trying to determine the effectiveness of a campaign. It would be great if there was a way to change the classification within the app and continue the campaign for individual recipients.

Automation

Very easy to use and amazing prompt customer service

a bit expensive compared to other tools out there

mass email

The ability to seamlessly add prospects and make emails personal at a mass level. Good customer service too

A bit expensive. A few of its competitors are priced a bit better for multiple accounts.

I'm able to connect and stay connected with new and existing clients.

I've tried a number of different platforms like Mailshake, and most of them are quite limited in functionality, difficult to use/setup, or just plain bad. Mailshake is powerful, easy to use, and dramatically expands my capabilities to send large volumes of personalize emails right from my inbox. It's great.

Price is probably the only main complaint I have. Every software could improve in most areas, but Mailshake does pretty well at most things. I'd like to see more functionality around decision trees to send different messages depending on whether the recipient did or did not open the previous email.

We have large contact lists of prospects that we want to send targeted, personalized emails to (NOT marketing emails out of a Klaviyo) straight out of our inboxes. Mailshake makes that possible at scale, enabling us to create drip campaigns that largely don't require any attention once they are setup and turned on. Saves hours and hours and hours of time manually writing each or even copy pasting a templated response.

I contacted Mailshake support team expecting that they would take more than a day to respond, and I was incredibly pleased to see that someone from their team replied to me in less than an hour. Throughout the day, they assisted with my questions and gave me a solution to our problem.

I have no comment regarding something that needs to be improved.

The issues we were having were related to their API. In most cases, we received timeout responses due to the amount of information being processed since the queries were not limiting enough to the data that had to be processed. In this case, their team suggested filtering the information per campaign, making the results much more efficient.

Mailshake provides everything we need for effective email outreach.

No monthly plans. Other than that, there is nothing we dislike about the product.

Mailshake allows us to engage with our target audience, and win new business consistently.

Their CS team is always there to help me within like 30 mins of writing or looming them my issue. They have their developers look at what i'm trying to do and then Vidyard me solutions. Mailshake Youtube is awesome

The automation feature still hasn't been released, which would really help me complete my sales tasks. Also, if they could come out with a feature, where you could organize all your hot and medium leads to the top of each campaign instead of scrolling through the whole page, that would be really helpful. Other than that, it's a great tool!

I'm looking forward to their updates. I really like that you can utilize mail cleaning in the tool, where other cold email platforms dont offer that service. Plus warm-up. It helps me stay within one tool instead of bopping around to do different tasks.

Mailshake is a very easy to use visual automation and editing tool for creating outreach and follow up sequences

No "downsides" really... I feel like a little more real world education of how to use functions like the exit goals could be useful, but not a complaint. They show you how to set up exits, but not the odds that if someone has opened 5 and clicked 3 they're more likely to close/engage than someone who only clicked one

takes the manual burden off of doing repeated cold outreach and managing your scale up. You write emails, set your merge fields and let it run campaigns for you