Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.
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Deployment | Cloud / SaaS / Web-Based |
Training | Documentation |
Languages | English |
The ability to create a custom automation. The customer support to help set-up the initial campaign was also excellent.
I would like the customization of email campaigns to be a bit easier. It would be nice not to have to scroll through all the names.
Automation of follow up
User-friendly interface Very simple and easy-to-use Awesome analysis reports Resend email option
No drip feature available Sufficient filters are not available under its Data finder tool
Mailshake is a wonderful tool that has made it easy for me to send cold email campaigns. The tool is very user-friendly and easy-to-use. Also, reports generated are easy to analyse.
Cold outreach can be very annoying. This tool helped me love cold emailing because it saved me so much time and energy from sending emails individually. It also makes tracking my performance much easier.
The UX has become less easy overtime. A lot of changes to the platform that I believe aren't needed.
It helps me create email campaigns and follow-ups for hundreds of prospects and track my performance. I like that I can also personalize emails for each prospect if needed.
1) The ease of use of the product. Of all the mail sequencing products, this one is the easiest and most intuitive 2) The ability to have a prospect in more than one sequence at the same time 3) They recommend changes to email content to increase deliverability 4) Support: you get great support from them. I had a zapier+Mailshake integration issue and they resolved it and followed up to make sure I was happy with the fix.
Mailshake does not allow you to have a free admin account to manage your users. You have to either sign up for a paid account, or you have to use the email address of one of your users which isn't the best solution. This is not a show-stopper but something to be aware of, especially since other solutions do over you an admin seat.
Automation of email sequences so that sales reps do not have to manually create emails or remember to send a follow-up email if the prospect did not respond to the first email
Intuitive and easy to use with minimal hassle. Good onboarding procedures with the company and frequent check ins to ensure your using it optimally. Happy with the service overall.
Nothing yet to complain about, this was the best out of several competitors we looked at.
Helping us scale our email marketing campaign to new prospects as well as nurture campaigns.
* Easy to set up * Has an email list cleaning tool built into the product * Stats are straight forward and all that you need to run a successful email campaign * Easy to export contacts so you can import into another program if needed.
* Price is on the higher side * While the stats are good, they could be better with type of device etc. This is more of a nice to have and I'm adding it mainly because this review site makes me type a minium and I don't have too many negative things to say.
It does what it sets out to do, it allows me to send emails from my email account vs sending in a broadcast. This saves a TON of time vs. having to send hundreds of emails a day manually.
Mailshake is good investmet, you can make smooth your daily email activity. I most like customization part in Mailshake.
Not any dislike, but if Mailshake team can buld a customization time zone in every email cambaigina that would be good.
Mailshake solving the manual work proces, when i start using my work become very easy.
Being able to construct multiple email campaigns and run them from various accounts. Great reporting features as well. I like the schedule view and being able to track and manage leads in the software.
There is a feature that lets you know if recipients are in another campaign which is great! However, even when I archive past campaigns, that feature will still flag if recipients have been in a previous campaign. Normally, if I archive a campaign it's because its been completed a while ago so I do not mind having the same recipients in my new campaigns. A workaround for this is to delete old campaigns, but I prefer saving them so all my data is stored in one place!
Mass cold sales outreach. Mailshake is a huge contributor to our overall sales growth. It saves us time.
What I like about Mailshake is that it is an easy to use SaaS platform designed explicitly for cold email outreach, and I can develop and launch my email campaigns with ease knowing that it will reach my intended contacts, gives me the analytics that makes sense, and helps to ensure a great ROI on my time and efforts
Maybe not a dislike, but I haven't yet figured out how to integrate the results from my Mailshake campaigns into my other main business CRM when they become a warm lead and a prospect that I want to stay in contact with through our ongoing messaging.
The problem that Mailshake helps me solve is how to contact and connect with prospects with cold email so that the connection request is genuine and it is received, by the recipient, converts well and minimizes the amount of opt-outs I may get
Mailshake provides the tools I need to manage cold outreach at scale, while still making sure that my campaigns are of the highest quality and fully tracked.
There were a few things, but the latest updates have filled those gaps, so honestly, I have nothing to complain about lol.
As a solo business owner, it is difficult to find time for sales while working "in the trenches", but Mailshake allows me to keep new leads trickling in.
It is just easy, and intuitive to set up.
Not being able to automate and utilize time when people are likely to engage.
Informative emails to large groups. Again easy.
Mailshake platform will relieve you of many recurring tasks and focus on what is important. The automation is smart.
There is nothing I dislike about Mailshake, does the needful
Email marketing automation
I love the ability to create customized outreach sequences that allows for dynamic fields to help personalize the emails. We've used Mailshake for many broken link-building campaigns and to promote new content. It's a very effective outreach tool.
Some built-in personalization tool in the system to assist you with personalizing the emails would be significant.
We've solved our outreach-at-scale issue and have built A LOT of links through Mailshake.
Features to automate email sequences and lead catcher are great.
They can provide more options to find new prospects compared to its competitors.
We use Mailshake to reach out to new prospects via email. Basically, cold calling emails.
Very easy and simple to use A lot of beneficial features Perfect for outreach campaigns
I'd say the dashboard can get a little bit overwhelming to look at when you're starting out but besides that, I have 0 complaints.
Cold email outreach, simple campaign setups.
As far as the tool goes, the ability to personalize emails individually with a template as a starting point. I do have to mention their incredible Support and Success teams, though - really love how quick to action and helpful they are.
I experienced a minor bug with their sequences - it did not send for a few days even after being toggled as active. I don't know how often this happens to other users, but it was a mild inconvenience.
I am making cold emailing more personalized and therefore personable - sending manual emails was a nightmare, but so was sending automated emails with no human touch. Mailshake provides me with a solution that has the best of both approaches.
Ease of use. All very inuitive and easy to set up. Once finished, forget about it and focus on the results.
I have nothing on the downside. It ticks all my boxes.
B2B email outreach. It works on scale, and allows you to get a foot in the door.
I like how easy and reliable mailshake is. It is very easy to learn and onboard staff and once it's set up almost anyone can log in and start creating campaigns.
The design was just ok, but with the 2.0 coming online that has really been fixed.
As a small start-up, we have really ramped up our outreach and cultivation by allowing us to prioritize, follow up, and track leads efficiently. We found that what took 2 full time people in the past can be boiled down to about 4 hours of work to set up and a few hours a week managing.
Ease of use. It's simple, quick, and has decent tracking mechanics.
Sometimes the tracker doesn't count opened emails correctly, and the formatting of signature lines can get a bit too far spaced out.
Sending mass emails. It saves time, automates the entire process, and does a better job of getting fewer bouncebacks.
There are numerous aspects that I like about Mailshake. Firstly the interface is clean, modern, and intuitive. The system itself is easy to learn and guides you step by step so you can't mess things up. The Campaign tab shows your sending calendar, sequences and their responses, and your overall responses for the whole sequence. Helpdesk support is responsive and very helpful. If you are new to cold email, then Mailshake's onboarding is excellent. There are 3 separate weekly live webinars on onboarding, deliverability training, and campaign Q&A, where you can ask any question to the Mailshake team. In addition to this, there are several summary courses and blog guides to learn more about cold emailing and how to get the best from Mailshake.
The only obvious gap for me, and it's a small one, is that I would like to set separate calendar settings to allow email sending at different times of the day for campaigns in different time zones.
Cold email outreach for my lead generation services. It automates and schedules email sequences and notifies me when I have a reply. Automatically manages unsubscribes and leads won or lost.