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Mailshake
Email Outreach Simplified
4.7

( 252 )

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Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
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What are the pros and cons of Mailshake?
Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
Mailshake Media
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Mailshake Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 27, 2025
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252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Nov 09, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The number one tool thats helped my business grow"
What do you like best about Mailshake?

Easy to use and customizable -- I love the available features and the dedicated team that helps me anytime I have a question. They do a fantastic job at displaying what campaigns are running and who the recipients are and give you complete control.

What do you dislike about Mailshake?

In comparison to other tools - I have not found another product that has the biggest bang for your buck with comparable features. I have been using Mailshake for years.

What problems is Mailshake solving and how is that benefiting you?

I am a one-person show, so definitely having Mailshake reach out to my clients for me and touch in with them makes all the difference when it comes to checking in and communication.

Small Business (50 or fewer emp.)
Nov 09, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Outreach Tool"
What do you like best about Mailshake?

I really enjoy the efficiency of cold outreach mailshake provides. The automated follow ups, emails tracking, and even the ability to track unsubscribes is useful.

What do you dislike about Mailshake?

I think the price is a little steep, and I wish there were pre-loaded email templates that were industry-specific. It would also be nice if they partnered with zoom info or rocket reach.

What problems is Mailshake solving and how is that benefiting you?

Mailshake is solving my cold outreach problems. The warm up your email tool kept google sending all my emails to spam. Also since the system tracks un-subscribes, it keeps me from sending unwanted emails.

Small Business (50 or fewer emp.)
Nov 08, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent cold outreach"
What do you like best about Mailshake?

Being able to reach a lot of people with cold outreach

What do you dislike about Mailshake?

I would like it if it was a little cheaper

What problems is Mailshake solving and how is that benefiting you?

Being able to track unsubscribed and being able to tactfully market to a large audience

Small Business (50 or fewer emp.)
Nov 02, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing customer support and smooth process"
What do you like best about Mailshake?

When I had certain issues, the mailshake customer support definitely helped instantly instead of taking a few days to get back. I also enjoy how smooth it is in sending out emails. Even a grandma can use it haha !

What do you dislike about Mailshake?

Nothing honestly, been very an amazing experience thus far.

What problems is Mailshake solving and how is that benefiting you?

Acquiring new clients for my business and mailshake has helped a ton with tips and tricks.

Small Business (50 or fewer emp.)
Oct 18, 2021
 Source
Overall Rating:
5.0
BC
Barbara C.
Ceo
Share
"Excellent customer support"
What do you like best about Mailshake?

They have a comprehensive onboarding and then twice weekly group session you can jump on to ask any burning question and get answers instantly.

What do you dislike about Mailshake?

Sometimes their email customer support can be slow. Can sometimes take all day or into the next day to get an answer, which is why I just plan to jump into the group sessions.

What problems is Mailshake solving and how is that benefiting you?

email automation. Cloning myself. That's what mailshake does and the integration with hubspot is well done.

Small Business (50 or fewer emp.)
Oct 15, 2021
 Source
Overall Rating:
5.0
Joey S. avatar
Joey S.
Director Of Marketing Operations
Share
"Mailshake is the rock for our sales team"
What do you like best about Mailshake?

I love the simplicity and functionality of the tool. The ability to move all data through campaigns and into tasks is amazing - super easy to use.

What do you dislike about Mailshake?

I don't love the customer support process.

What problems is Mailshake solving and how is that benefiting you?

We have made this the home for many of our sales representatives' daily activities and it's an easy way to stay on top of everything. Keeping everything in one place is necessary for newer sales reps.

Small Business (50 or fewer emp.)
Oct 12, 2021
 Source
Overall Rating:
5.0
SW
Shaun W.
Partner
Share
"Great tool, intuitive to use"
What do you like best about Mailshake?

Very easy to use and get up and running with campaigns

What do you dislike about Mailshake?

Might be on the pricey side for some. Not terrible, but the ease of use is worth it.

What problems is Mailshake solving and how is that benefiting you?

Email out reach to prospects

Small Business (50 or fewer emp.)
Sep 30, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Mailshake Rocks!"
What do you like best about Mailshake?

Mailshake makes it easy to set up campaigns and utilize analytics to gauge effectiveness.

What do you dislike about Mailshake?

There's nothing I truly dislike. It would be nice to be able to export emails into our CRM easier/cleaner.

What problems is Mailshake solving and how is that benefiting you?

Mailshake has boosted our cold email outreach efforts. We appreciate the analytics, so we know who to focus on and who to let go.

Small Business (50 or fewer emp.)
Sep 30, 2021
 Source
Overall Rating:
5.0
KC
Kellé C.
Content Writer/Strategist
Share
"Mailshake reliably guides you through the email marketing campaign process"
What do you like best about Mailshake?

I love the fact the software "cleans" the email addresses of the prospects that I import so that there's less risk of me using "funky" addresses and possibly being considered a spammer by my email service provider. I also appreciate the support I receive in managing email campaigns. E.g. the software stops sending automated emails to people who reply to my campaign because those replies will need a personalized response to whatever was stated or asked. Beyond that, I love the library of video tutorials. They helped me become a much better email marketer. I've even subscribed to Mailshake's YouTube channel.

What do you dislike about Mailshake?

I initially struggled with changing the days and times that emails went out. But Mailshake's customer support helped me out, and it's gotten much easier (I may be mored used to the system).

What problems is Mailshake solving and how is that benefiting you?

I didn't really know anything about the principles of email marketing. Between the automated guidance provided by the system and the tutorials, I am much savvier, and I've enjoyed email open rates that are way above the average across industries.

Mid Market (51-1000 emp.)
Sep 28, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Turn Cold leads into warm prospects"
What do you like best about Mailshake?

The automation and content provided me with the tools and resources to get my campaigns up and running quickly and effectively.

What do you dislike about Mailshake?

More content geared to insurance sales professionals.

What problems is Mailshake solving and how is that benefiting you?

I am spending less time with tedious manual outreach by automating my outreach campaigns.