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Mailshake
Email Outreach Simplified
4.7
(252)
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Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
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Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
Mailshake Media
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Mailshake Screenshots
Mailshake screenshot 1
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 02, 2025
Mailshake Logo
252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
May 03, 2019
 Source
Overall Rating:
5.0
Timothy C. avatar
Timothy C.
Chief Revenue Officer (Cro)
Share
"Quick To Set Up Easy To Use"
What do you like best about Mailshake?

The ease of use when it comes to creating sequences and adding prospects to the system.

What do you dislike about Mailshake?

There is not a single thing I dislike about Mailshake

What problems is Mailshake solving and how is that benefiting you?

Easy way to set up sequences for follow up campaigns.

Small Business (50 or fewer emp.)
Apr 23, 2019
 Source
Overall Rating:
5.0
TR
Thomas R.
Founder
Share
"Amazing service AND support!"
What do you like best about Mailshake?

I like the simplicity. I like the G-Suite integration. I like the support. People are always willing to help. And now you get automatic suggestions as you create your Sequence. If they think your email is too long, it lets you know. I love the lead gen part too. You can create a Drip campaign and then just check your numbers. I'm about to test the A/B option, although, I'm certain it's awesome too. I'm in a number of Facebook groups for Internet marketing and I always boast about the service from MailShake. I haven't found a flaw yet!

What do you dislike about Mailshake?

That I didn't create it. It's almost like I did. I has everything I need. There is nothing I dislike about this service. Nothing.

What problems is Mailshake solving and how is that benefiting you?

Cold outreach emails for customer acquisition. With the customization available, I can further segment my targets and create mini-campaigns that speak directly to them. This has helped me increase my business where growth became stagnant. With the customization and the drip option, I can create a campaign and then I'm only limited by the number of emails G-Suite will let me send in a day. That's it. Since utilizing MailShake, my business has grown over 200%. It's all from cold outreach emails. I can't ask for anything more.

Small Business (50 or fewer emp.)
Feb 10, 2019
 Source
Overall Rating:
5.0
SC
Stanley C.
Co Founder And Coo
Share
"A core essential in our sales and marketing plans"
What do you like best about Mailshake?

It's super easy to use. Drag and drop contact list, automatically notify me of recipients who are affected by a separate campaign (And remove them quickly with a click), easy to build templates.

What do you dislike about Mailshake?

Can't think of anything for now based on the specific purpose of usage we look to achieve.

What problems is Mailshake solving and how is that benefiting you?

Sending out sales campaigns

Small Business (50 or fewer emp.)
Jan 15, 2019
 Source
Overall Rating:
5.0
MP
Monqiue P.
Marketing
Share
"Send cold emails with ease"
What do you like best about Mailshake?

Mailshake is amazing for our business. We already had a list of a few hundred potentially interested clients that we collected from our landing page. We could have imported them into MailChimp or MailerLite, but that would be overkill. Plus we only needed a plain text email and preferred doing a drip campaign. It was so easy to put everything into an excel spreadsheet, upload it to Mailshake, and get emails sent instantly. Plus it works straight out of Gmail!

What do you dislike about Mailshake?

Mailshake could add another email provider on top of Gmail. Gmail limits you to about 500 emails a day, so if you need to send more than that, you're out of luck.

What problems is Mailshake solving and how is that benefiting you?

We have been able to reach and follow up with hundreds of interested individuals and have gained leads that we were able to convert into deals. Email is ancient, but at the same time the future!

Small Business (50 or fewer emp.)
Jan 10, 2019
 Source
Overall Rating:
5.0
AA
Augusto A.
Full Stack Developer
Share
"Wouldn’t use any other option"
What do you like best about Mailshake?

The ease of use and design. Their support, I asked them a couple of questions and they got back to me quickly.

What do you dislike about Mailshake?

Can’t think of much. Honestly. The design is very nice and I haven’t had any issues so far. But this is just my particular case

What problems is Mailshake solving and how is that benefiting you?

Before using mailshake I was using separate tools for my email marketing and it was all fine at the beginning, but when campaigns and lists start to pile up, it was really hard to keep track of what’s going on. With mailshake I know exactly where in the process each email I send is at any moment, and it gives me real time feedback on my campaign and suggestions when I’m composing my emails !

Small Business (50 or fewer emp.)
Dec 30, 2018
 Source
Overall Rating:
5.0
BD
Brian Bojan D.
Director Of Strategic Planning
Share
"Great email marketing platform"
What do you like best about Mailshake?

Simplicity and Zapier integrations, they are absolute game changers. Mailshake is efficient way to reach out to your potential backlink vendors. I love the design, simplicity and intuitiveness. Their educational courses are on-point, and I strongly suggest you take advantage of them early.

What do you dislike about Mailshake?

Pricing is a bit steep, especially for startup businesses. The value is there, but in the first few months of learning how to utilize it, there is awful much money wasted. Especially complex for busy entrepreneurs that are tackling multiple projects at the same time. There is a learning curve to making this work, that goes beyond just software features.

What problems is Mailshake solving and how is that benefiting you?

Cold emailing for the sake of backlinking. It really streamlines that backlink acquisition for the SEOs. If you are an SEO that does outreach, you will definitively get the benefit of using Mailshake. Zapier integration will also prove to be quite effective, and can allow you to merge your sign up forms and your email marketing campaigns. Sequences can help you stay on top of your link providers on auto-pilot.

Small Business (50 or fewer emp.)
Dec 04, 2018
 Source
Overall Rating:
5.0
VV
Vlad V.
Seo Specialist
Share
"A simple but effective tool"
What do you like best about Mailshake?

Perfectly set up tool that never whacks you. I used to work with the other cold outreach tools, and they all had one feature: lots of functions, and not a single works properly. Mailshake does not have an automated email scraper, but it does a great job in setting up the campaigns.

What do you dislike about Mailshake?

Inability to edit the templates outside of the campaign, and integration with Zapier sometimes makes me sad. I'd better make the direct integration with the Google Sheets via API.

What problems is Mailshake solving and how is that benefiting you?

Cold email outreach, guest posting, link building

Small Business (50 or fewer emp.)
Sep 18, 2018
 Source
Overall Rating:
5.0
JL
Junior L.
Director
Share
"Excellent Service & Software"
What do you like best about Mailshake?

What I like the best is the easy use of the software. It makes writing emails more fun & I really enjoy using Mailshake everyday. The customer service is also very good. They are so responsive when getting back to you. The support is there 100%.

What do you dislike about Mailshake?

What I dislike is honestly nothing at all.

What problems is Mailshake solving and how is that benefiting you?

Being able to write, track & improve my emailing.

Small Business (50 or fewer emp.)
Sep 06, 2018
 Source
Overall Rating:
5.0
Roshan J. avatar
Roshan J.
Vp Sales/Co Founder
Share
"Straightforward platform & great support"
What do you like best about Mailshake?

Simple straightforward platform. Great support - free review of the campaign. Great blog, although that could be a bit better, although giving free advice is not their business. Pricing is very competitive as well.

What do you dislike about Mailshake?

Tracking link clicks - they provide this feature but then they say this could get negative marking from google but then how do other companies do it. Maybe everyone faces this issue but only these guys are upfront about it.

What problems is Mailshake solving and how is that benefiting you?

Getting more clients.

Small Business (50 or fewer emp.)
Aug 31, 2018
 Source
Overall Rating:
5.0
NB
Nick B.
Account Executive
Share
"Beyond happy"
What do you like best about Mailshake?

How helpful everyone is when I have a question. This tool is hands down the best investment I’ve ever made.

What do you dislike about Mailshake?

It’s all great so far so I don’t think I dislike anything yet

What problems is Mailshake solving and how is that benefiting you?

Time. It has saved me sooo much time

Small Business (50 or fewer emp.)
Aug 31, 2018
 Source
Overall Rating:
5.0
JF
Jason F.
Founder And Director
Share
"A Company Who Cares about your success almost as much as you!"
What do you like best about Mailshake?

I was sceptical at first. Thinking no this is just another platform for me to spam connection. But after using it once I was blown away by the results. I had an average campaign, that yielded some good results. But what was more amazing, the fact that one of the team members spent the time to create a video reviewing my campaign and gave me some great help!

What do you dislike about Mailshake?

At first, it took me a little bit to understand, as any platform does. Their customer onboarding took care of that really quickly.

What problems is Mailshake solving and how is that benefiting you?

Leads, we need more leads. (As does everyone). Even if our campaign failed (Which is didn't) I would still recommend this service. Because one of the team will jump on and help you become successful. For the price, we pay we don't deserve any attention. But the team doesn't care if you pay 1,000 a month of barely anything they are always there to help out!

Small Business (50 or fewer emp.)
Aug 02, 2018
 Source
Overall Rating:
5.0
CL
Cam L.
Founder
Share
"Just works... and great support"
What do you like best about Mailshake?

I like the customize-able fields so that I can speak directly to a bunch of clients or get cozy with new ones.

What do you dislike about Mailshake?

I sometimes forget to properly clean my lists before I'm about to send and need to go back through the whole download .csv list process... no biggy as the content all matches up afterwards

What problems is Mailshake solving and how is that benefiting you?

Contacting our client-base and following leads

Small Business (50 or fewer emp.)
Jul 31, 2018
 Source
Overall Rating:
5.0
JF
Johnny F.
Founder
Share
"Ease of use, great outreach tool"
What do you like best about Mailshake?

Easy to use, and produces results. Works with G Suite out of the box, so powerful email.

What do you dislike about Mailshake?

Not anything. I like that you guys keep improving it.

What problems is Mailshake solving and how is that benefiting you?

Outreach and cold emailing has always been a pain, but no longer.

Small Business (50 or fewer emp.)
Jul 30, 2018
 Source
Overall Rating:
5.0
EF
Emily F.
Co Founder
Share
"Easy to use, great simple way to send out email chains"
What do you like best about Mailshake?

I love how easy it is to set up rules for different email chains, and track the open and bounce rates.

What do you dislike about Mailshake?

Nothing - it's been great so far. We love mailshake.

What problems is Mailshake solving and how is that benefiting you?

Mailshake has given us a way to send out many emails and make them look personalized and professional. It saves our reps a ton of time.

Small Business (50 or fewer emp.)
Jul 06, 2018
 Source
Overall Rating:
5.0
Fletcher R. avatar
Fletcher R.
Partner
Share
"I'm in love with Mailshake"
What do you like best about Mailshake?

Mailshake is amazing. We are using it for outbound email and getting outstanding open rates and reply rates. We also use it for emails to users during the trial period of the product - I love how it automatically pauses people when they have replied to a message. The link tracking that points to a subdomain is an amazing feature too.

What do you dislike about Mailshake?

I wish that it would pause not just drips but also new emails when someone replied. I also wish it was easier to pause all the contacts at one company and generally manage outbound to different contacts at one company.

What problems is Mailshake solving and how is that benefiting you?

Mailshake is our go-to tool for outbound cold email as well as converting trial customers down the funnel.

Small Business (50 or fewer emp.)
Dec 20, 2017
 Source
Overall Rating:
5.0
GE
Gareth E.
Managing Director
Share
"Mailshake - Just works"
What do you like best about Mailshake?

Ease of use, multi-user access, great reporting and interface. It is very easy to use and train staff in the software. The whole design is simple, extremely friendly with all the tools I need. Most important is the deliverability and open rates on email. A lot of this is down to the quality of the list, but I have no issues as it connects directly to my legit google business account to send.

What do you dislike about Mailshake?

About the platform, really hard pressed to find anything, I think the limitations and price are very fair. Being very nitpicky, I would like to see some pre-formatted campaign reporting or summary notifications in the future, and further integration with other platforms.

What problems is Mailshake solving and how is that benefiting you?

Being able to schedule and automate sequences in other time zones is huge. Absolute godsend software. It completely takes the pain away from my team having to worry about the delivery method. We can very quickly build an outreach project or re-engagement with this tool.

Small Business (50 or fewer emp.)
Sep 28, 2017
 Source
Overall Rating:
5.0
MB
Matt B.
Co Founder
Share
"Great solution for cold emails"
What do you like best about Mailshake?

Very easy to use. Good content regarding best practices.

What do you dislike about Mailshake?

Analytics could be better, some limitations in the email cadences you can create.

What problems is Mailshake solving and how is that benefiting you?

Using it for efficient outreach to prospects

Small Business (50 or fewer emp.)
Sep 27, 2017
 Source
Overall Rating:
5.0
Thomas O. avatar
Thomas O.
Consultant
Share
"The most flexible autoresponder"
What do you like best about Mailshake?

Easy upload of lists and easy editing of emails.

What do you dislike about Mailshake?

Inability to edit lists once uploaded but the workaround is to edit the source list and upload it again.

What problems is Mailshake solving and how is that benefiting you?

Autoresponders are great tools for any business as they can save a huge amount of time and effort.

Small Business (50 or fewer emp.)
Jul 25, 2017
 Source
Overall Rating:
5.0
David L. avatar
David L.
Owner
Share
"Best all around cold email tool"
What do you like best about Mailshake?

For the price, this is the fastest webtool to inbox... be up and running in only a few minutes

What do you dislike about Mailshake?

The scheduling tool could use a bit more work.. but it is VERY powerful once you understand it

What problems is Mailshake solving and how is that benefiting you?

Getting new customers! I generate new leads every day

Small Business (50 or fewer emp.)
Jan 23, 2024
 Source
Overall Rating:
4.5
AE
Ayrton E.
Founder
Share
"Simple and effective email marketing tool"
What do you like best about Mailshake?

Easy to get started and use, high deliverability, and great customer support team

What do you dislike about Mailshake?

Limited analytics, you can't create bespoke emailo sequences based on an action (e.g. a click) and you can't upload lists for bulk deletion

What problems is Mailshake solving and how is that benefiting you?

Email marketing to prospects in a way that gives us some data on engagement metrics, and gives us a simple, all-in-one platform to manage lists and campaigns

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