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Mailshake Sales Engagement Software logo
Mailshake
Email Outreach Simplified
4.7

( 252 )

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Mailshake Reviews: 4.7/5 — Highly Rated

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
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Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
Mailshake Media
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Mailshake Screenshots
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Last updated: June 08, 2026
Mailshake Sales Engagement Software logo
252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Apr 05, 2021
 Source
Overall Rating:
5.0
LH
Laura H.
F
Share
"Easy Peasy"
What do you like best about Mailshake?

Mailshake is easy to use and helps you along the way with clear instructions, suggestions and guidance.

What do you dislike about Mailshake?

I don't dislike anything about it. I have had two campaigns so far - no issues.

What problems is Mailshake solving and how is that benefiting you?

It's a no fuss way to get all my cold emailing done.

Small Business (50 or fewer emp.)
Apr 01, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great product for mailing"
What do you like best about Mailshake?

The application is easy to use, I've been using mailshake for several years and I'm getting responses when I send out campaigns. The drip feature works great where you can just set it up and let it send.

What do you dislike about Mailshake?

There are a couple of feature request I have for it, ability to link an email with a specific action would be good, but it's not a deal breaker as there is a way around it.

What problems is Mailshake solving and how is that benefiting you?

Biggest benefit is it's ease of use, and ability to use to find clients with.

Small Business (50 or fewer emp.)
Mar 23, 2021
 Source
Overall Rating:
5.0
Goutaman R. avatar
Goutaman R.
Direct Response Copywriter For Ecommerce Brands That Matter
Share
"Incredibly Intuitive & VERY Helpful"
What do you like best about Mailshake?

The User Interface and Customer Service!

What do you dislike about Mailshake?

Nothing really, it makes outreach SO easy for freelancers

What problems is Mailshake solving and how is that benefiting you?

Their guides are ACTUALLY helpful and the features they have like the warmup and the onboarding is magical. It makes the process from start to execution really really frictionless and fun! They added value to all the rihgt touchpoints in my journey and they really made outreach which is usually a drag personally into something exciting because of how easy & fun they made it with the software.

Small Business (50 or fewer emp.)
Mar 19, 2021
 Source
Overall Rating:
5.0
HT
Harry T.
Vp Of Operations
Share
"Silky smooth platform that refuses to fail you"
What do you like best about Mailshake?

Chances of making an error in the scheduling portion of the campaign and wasting days or weeks trying to catch up outbound touch goals gets reduced to zero if you use their sending calendar feature. sometimes the limits and campaign schedules can interfere with each other and cause emails to not go out when intended. same when you are new to using the tool. easy to catch mistakes when you see the sending schedule. Mailshake also has the smoothest UX, although it was much better before the update. still far better than any other tool.

What do you dislike about Mailshake?

there's no warmup feature *yet, which means manually warming up new email domains.

What problems is Mailshake solving and how is that benefiting you?

i use mailshake for outbound sales but the problems im solving are time based. simply put, other tools take too much time to learn and errors cost a lot of time.

Small Business (50 or fewer emp.)
Feb 18, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very easy to use and great customer service"
What do you like best about Mailshake?

Mailshake is very simple and easy to set up. There are no extra frills or unneeded features. It is very easy to use.

What do you dislike about Mailshake?

It could be easier to see when to expect emails to be sent once a campaign has been initiated.

What problems is Mailshake solving and how is that benefiting you?

I am using Mailshake to prospect B2B leads and PR leads. The benefits are extremely useful because I can create and evaluate email and sales cadences.

Small Business (50 or fewer emp.)
Feb 18, 2021
 Source
Overall Rating:
5.0
DG
Dylan G.
Head Of Business Development
Share
"Loving Mailshake"
What do you like best about Mailshake?

It helps me get in touch with all my relevant prospects quickly and efficiently. Loving it so far.

What do you dislike about Mailshake?

Nothing really. I guess I would like to merge campaign into one but that's not possible at the moment

What problems is Mailshake solving and how is that benefiting you?

Benefits is increased sales, we are getting our message out there to more people!

Small Business (50 or fewer emp.)
Feb 09, 2021
 Source
Overall Rating:
5.0
SY
Samphy Y.
Freelancer
Share
"Very high integrity"
What do you like best about Mailshake?

Their integrity is just unbeatable. The hibernation option is there! And I love how they make it so easy to suspend their services. It matters very much for me as I have time when I need to do outreach and time when I don't.

What do you dislike about Mailshake?

I just wish the price was lower than this.

What problems is Mailshake solving and how is that benefiting you?

Email outreach for link building

Small Business (50 or fewer emp.)
Feb 08, 2021
 Source
Overall Rating:
5.0
AR
Alexander R.
Founder
Share
"Works Great!! Exactly what I was looking for"
What do you like best about Mailshake?

I like how easy it is to create and schedule a mailing campaign as well as create a drip for customers after they join.

What do you dislike about Mailshake?

Not sure, maybe be able to adjust the the frequency/amount of people to get the email. IE all 500 get emailed on Friday vs being scattered randomly.

What problems is Mailshake solving and how is that benefiting you?

Helps to solve customer outreach. Able to create a message once and send it to customers and potential customers easily.

Small Business (50 or fewer emp.)
Jan 25, 2021
 Source
Overall Rating:
5.0
MW
Mark W.
Digital Marketing Guy
Share
"Best Merge out there for sure!"
What do you like best about Mailshake?

Email Marketing is what I do, I've used every platform out there and Mailshake is my favorite.

What do you dislike about Mailshake?

Last week I would have suggested a few improvements, however today they released their 2.0 upgrade and everything I wanted improved- was. Its sick.

What problems is Mailshake solving and how is that benefiting you?

Try using Lemlist- then use Milkshake...problem solved.

Small Business (50 or fewer emp.)
Jan 19, 2021
 Source
Overall Rating:
5.0
TW
Tyler W.
Marketing Consultant
Share
"Extremely valuable tool for anyone who regularly sends email campaigns"
What do you like best about Mailshake?

Can be combined with Zapier to receive automatic reply updates.

What do you dislike about Mailshake?

No automatic reply functions, which isn't really necessary.

What problems is Mailshake solving and how is that benefiting you?

Easy to create, track, and follow up with email campaigns. Combined with Zapier, I can build and idiot-proof system of outreach and appointment booking.