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Mailshake
Email Outreach Simplified
4.7

( 252 )

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Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
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What are the pros and cons of Mailshake?
Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
Mailshake Media
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Mailshake Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 09, 2026
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252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Nov 15, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The perfect email automation exist and it has a kick-ass customer service"
What do you like best about Mailshake?

- They understand cold emailing in 2019 - Their product will go great length to avoid getting you into the Spam doghouse, even curtailing your number of daily x per minute emails. - Outstanding customer service, humans talking to you - Great training and knowledge base

What do you dislike about Mailshake?

- Their analytics still need to improve a bit.

What problems is Mailshake solving and how is that benefiting you?

Our company is using it to generate new leads and clients.

Small Business (50 or fewer emp.)
Nov 06, 2019
 Source
Overall Rating:
5.0
David C. avatar
David C.
Digital Marketing Lead
Share
"Without doubt the best outreach tool on the market"
What do you like best about Mailshake?

Easy to use software with second to none customer support.

What do you dislike about Mailshake?

Only figuring out about lead catcher earlier this year. It's a game changer!

What problems is Mailshake solving and how is that benefiting you?

Supercharged my email outreach efforts. Can reach double the amount of prospects in half the time.

Small Business (50 or fewer emp.)
Oct 05, 2019
 Source
Overall Rating:
5.0
⛰R
⛰ Jordan R.
Co Founder & #No Code Cto
Share
"Awesome tool for email campaigns!"
What do you like best about Mailshake?

Love the simplicity of it - it has all the necessary features like autofill, csv upload, click tracking / open tracking, etc.. Great tool!

What do you dislike about Mailshake?

Would be cool if it integrated directly into your gmail!

What problems is Mailshake solving and how is that benefiting you?

Love Mailshake for sales / marketing email campaigns. Great tool.

Small Business (50 or fewer emp.)
Oct 02, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best emailing tool for automation"
What do you like best about Mailshake?

With several email addresses plugged in, you can easily create different scenarii that will drip emails to make sure you stay under the spam radar

What do you dislike about Mailshake?

the analytics for reply rate won't work. the rest of the analytics is fine

What problems is Mailshake solving and how is that benefiting you?

I can manage all my emailing at the same place, while making sure i don't raise alarm triggers

Small Business (50 or fewer emp.)
Oct 01, 2019
 Source
Overall Rating:
5.0
GP
Gabe P.
Sales Director
Share
"Great support and easy to use platform "
What do you like best about Mailshake?

The support is best, ease of use comes in a strong 2nd.

What do you dislike about Mailshake?

So far so good! I have used other tools that were more expensive and had fewer features. Mailshake is easy!

What problems is Mailshake solving and how is that benefiting you?

This will help us expand our sales outreach and automate manual labor we now spend in prospecting.

Small Business (50 or fewer emp.)
Sep 10, 2019
 Source
Overall Rating:
5.0
Ian C. avatar
Ian C.
K 12 Sales Manager
Share
"Shellie B is the bomb"
What do you like best about Mailshake?

Shellie hopped on a customer success call with me to help get me started. She went above and beyond in showing me NOT ONLY what MailShake can do - but also other applications that could help our email campaign.

What do you dislike about Mailshake?

Wish I could hire Shellie B to be one of our account managers

What problems is Mailshake solving and how is that benefiting you?

Automating email sales campaigns

Small Business (50 or fewer emp.)
Sep 04, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Love this easy, practical and profitable service!"
What do you like best about Mailshake?

Ease of use: plugin your details and go! As soon as you get your list and content in order, it's incredibly easy to set up a campaign and get things going. I LOVE the ability to plug people's name and organization into the email, so that it makes the interaction more personal despite being a small part of a big effort.

What do you dislike about Mailshake?

I'm still getting used to the formatting on the text of the emails and copying and pasting from another document.

What problems is Mailshake solving and how is that benefiting you?

Sending large amounts of emails in a short amount of time, and making each email personal. I book assemblies and presentations at schools; every Mailshake campaign has returned a profit with several booked engagements.

Small Business (50 or fewer emp.)
Aug 22, 2019
 Source
Overall Rating:
5.0
Jordan H. avatar
Jordan H.
Cro/Ppc Lead
Share
"Tons of support and regular use cases"
What do you like best about Mailshake?

Tons of office hours, lessons, courses, and expert advice. I jump on the office hours they created with crowdcast and I so pleased that there is no scheduling involved, I see an email and I click through to a live session that I can then ask questions, learn about how to better approach my targets, and overall get engaged in using Mailshake. This is a difference-maker for Sass companies, they are creating real fans instead of just offering a good tool and leaving us to our own devices to then understand how to use it.

What do you dislike about Mailshake?

There are a few minor limitations with the software and you can use Zapier to connect most of these minor inconveniences. One of my pet peaves is the inability to enrich data without re-uploading that new data into a neewly created campaign. This would make this tool complete as a superior cold outreach solution.

What problems is Mailshake solving and how is that benefiting you?

Reaching several people and testing my marketing approach. As a consultant, this is a huge problem. Although there is no one approach that will solve all problems, if you're new like I am to consulting. This is a way to cut the learning curve and create a system.

Small Business (50 or fewer emp.)
Aug 14, 2019
 Source
Overall Rating:
5.0
Ryan R. avatar
Ryan R.
Solutions Architect And Integration Manager For Channel Sales
Share
"Easy to use, gets out of the way"
What do you like best about Mailshake?

I'm new to cold outreach but Mailshake has made it very easy for me to get up and running. I'm sending personalized emails at scale and was able to get it all going without needing calls to support or help documentation. They've reached out offering me training with their success team (free) and although I haven't hopped on that yet I imagine it would help even more

What do you dislike about Mailshake?

So far everything seems great. I am an especially big fan of the built in list cleaner.

What problems is Mailshake solving and how is that benefiting you?

An ESP that is comfortable with cold email, and makes it easy for those pursuing that strategy to maximize their results.

Small Business (50 or fewer emp.)
Jul 15, 2019
 Source
Overall Rating:
5.0
Matt L. avatar
Matt L.
Founder
Share
"Get on it! "
What do you like best about Mailshake?

Honestly, it's so easy to use. There is educational pieces built into the platform to learn as you go. The customer service is beyond amazing. Overall, I highly recommend what they've created.

What do you dislike about Mailshake?

I can't say I dislike anything about the product. If I dislike anything, it's my nonsuccessful campaigns.

What problems is Mailshake solving and how is that benefiting you?

Systemized approaches to generate sales leads while I am occupied doing other tasks as an entrepreneur that wears many hats. To be sending emails while I am crushing other tasks is a game-changer.