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Mailshake
Email Outreach Simplified
4.7

( 252 )

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Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
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What Mailshake is best for?
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What are the pros and cons of Mailshake?
Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
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Mailshake Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 11, 2025
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252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
May 19, 2019
 Source
Overall Rating:
5.0
Zackary S. avatar
Zackary S.
Chief Executive Officer
Share
"Excellent software. Even better team behind it."
What do you like best about Mailshake?

I love the simplicity of the platform. It is very easy to use, even though there are a myriad and growing number of functions. Split-testing is the best, as it is not available as effectively in most any other cold email platforms. In addition, there support team is spectacular and very knowledgable and open to assisting you on your campaigns.

What do you dislike about Mailshake?

The only thing I don't like is when you have a winning split test it is hard to set it as the winning one from my understanding, although I know it is tough depending on where a lead is in the process. I"m hoping for some sort of solution for this soon.

What problems is Mailshake solving and how is that benefiting you?

Cold email. I've gotten support from members of their team and constant reviews to get my campaigns up and running effectively. The platform is easy to use and as I said the best for split testing and getting results.

Small Business (50 or fewer emp.)
May 03, 2019
 Source
Overall Rating:
5.0
Timothy C. avatar
Timothy C.
Chief Revenue Officer (Cro)
Share
"Quick To Set Up Easy To Use"
What do you like best about Mailshake?

The ease of use when it comes to creating sequences and adding prospects to the system.

What do you dislike about Mailshake?

There is not a single thing I dislike about Mailshake

What problems is Mailshake solving and how is that benefiting you?

Easy way to set up sequences for follow up campaigns.

Small Business (50 or fewer emp.)
Apr 23, 2019
 Source
Overall Rating:
5.0
TR
Thomas R.
Founder
Share
"Amazing service AND support!"
What do you like best about Mailshake?

I like the simplicity. I like the G-Suite integration. I like the support. People are always willing to help. And now you get automatic suggestions as you create your Sequence. If they think your email is too long, it lets you know. I love the lead gen part too. You can create a Drip campaign and then just check your numbers. I'm about to test the A/B option, although, I'm certain it's awesome too. I'm in a number of Facebook groups for Internet marketing and I always boast about the service from MailShake. I haven't found a flaw yet!

What do you dislike about Mailshake?

That I didn't create it. It's almost like I did. I has everything I need. There is nothing I dislike about this service. Nothing.

What problems is Mailshake solving and how is that benefiting you?

Cold outreach emails for customer acquisition. With the customization available, I can further segment my targets and create mini-campaigns that speak directly to them. This has helped me increase my business where growth became stagnant. With the customization and the drip option, I can create a campaign and then I'm only limited by the number of emails G-Suite will let me send in a day. That's it. Since utilizing MailShake, my business has grown over 200%. It's all from cold outreach emails. I can't ask for anything more.

Small Business (50 or fewer emp.)
Mar 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to send emails - just what we need. "
What do you like best about Mailshake?

I love how simple everything is. Mailshake is to the point, clean and efficient. It saves me time and helps me organize my many many emails.

What do you dislike about Mailshake?

It would be nice if there was instant customer support - but I really haven't had to use it...

What problems is Mailshake solving and how is that benefiting you?

Emailing a ton of people, tracking them, and organizing my lists.

Small Business (50 or fewer emp.)
Feb 10, 2019
 Source
Overall Rating:
5.0
SC
Stanley C.
Co Founder And Coo
Share
"A core essential in our sales and marketing plans"
What do you like best about Mailshake?

It's super easy to use. Drag and drop contact list, automatically notify me of recipients who are affected by a separate campaign (And remove them quickly with a click), easy to build templates.

What do you dislike about Mailshake?

Can't think of anything for now based on the specific purpose of usage we look to achieve.

What problems is Mailshake solving and how is that benefiting you?

Sending out sales campaigns

Small Business (50 or fewer emp.)
Jan 15, 2019
 Source
Overall Rating:
5.0
MP
Monqiue P.
Marketing
Share
"Send cold emails with ease"
What do you like best about Mailshake?

Mailshake is amazing for our business. We already had a list of a few hundred potentially interested clients that we collected from our landing page. We could have imported them into MailChimp or MailerLite, but that would be overkill. Plus we only needed a plain text email and preferred doing a drip campaign. It was so easy to put everything into an excel spreadsheet, upload it to Mailshake, and get emails sent instantly. Plus it works straight out of Gmail!

What do you dislike about Mailshake?

Mailshake could add another email provider on top of Gmail. Gmail limits you to about 500 emails a day, so if you need to send more than that, you're out of luck.

What problems is Mailshake solving and how is that benefiting you?

We have been able to reach and follow up with hundreds of interested individuals and have gained leads that we were able to convert into deals. Email is ancient, but at the same time the future!

Small Business (50 or fewer emp.)
Jan 10, 2019
 Source
Overall Rating:
5.0
AA
Augusto A.
Full Stack Developer
Share
"Wouldn’t use any other option"
What do you like best about Mailshake?

The ease of use and design. Their support, I asked them a couple of questions and they got back to me quickly.

What do you dislike about Mailshake?

Can’t think of much. Honestly. The design is very nice and I haven’t had any issues so far. But this is just my particular case

What problems is Mailshake solving and how is that benefiting you?

Before using mailshake I was using separate tools for my email marketing and it was all fine at the beginning, but when campaigns and lists start to pile up, it was really hard to keep track of what’s going on. With mailshake I know exactly where in the process each email I send is at any moment, and it gives me real time feedback on my campaign and suggestions when I’m composing my emails !

Small Business (50 or fewer emp.)
Jan 08, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple & Smart Email Outreach Software"
What do you like best about Mailshake?

User interface is simple & intuitive. Takes only minutes to set up a campaign and very easy to track results.

What do you dislike about Mailshake?

Really don't have any comments here. It's been the top option for email outreach that our team has tried.

What problems is Mailshake solving and how is that benefiting you?

Tool for email outreach. We wanted a tool that would easily allow us to filter out leads in a drip campaign (based on replies) like Mailshake does

Small Business (50 or fewer emp.)
Jan 03, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Really good product and amazing customer service"
What do you like best about Mailshake?

I like the practicality and way it solves a real problem

What do you dislike about Mailshake?

Not much to be honest, it really is great. I think they should be able to make multiple timezones for different campaigns though.

What problems is Mailshake solving and how is that benefiting you?

I wanted to be able to market in an efficient way to qualified leads and set up a sales call

Small Business (50 or fewer emp.)
Dec 30, 2018
 Source
Overall Rating:
5.0
BD
Brian Bojan D.
Director Of Strategic Planning
Share
"Great email marketing platform"
What do you like best about Mailshake?

Simplicity and Zapier integrations, they are absolute game changers. Mailshake is efficient way to reach out to your potential backlink vendors. I love the design, simplicity and intuitiveness. Their educational courses are on-point, and I strongly suggest you take advantage of them early.

What do you dislike about Mailshake?

Pricing is a bit steep, especially for startup businesses. The value is there, but in the first few months of learning how to utilize it, there is awful much money wasted. Especially complex for busy entrepreneurs that are tackling multiple projects at the same time. There is a learning curve to making this work, that goes beyond just software features.

What problems is Mailshake solving and how is that benefiting you?

Cold emailing for the sake of backlinking. It really streamlines that backlink acquisition for the SEOs. If you are an SEO that does outreach, you will definitively get the benefit of using Mailshake. Zapier integration will also prove to be quite effective, and can allow you to merge your sign up forms and your email marketing campaigns. Sequences can help you stay on top of your link providers on auto-pilot.