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Mailshake
Email Outreach Simplified
4.7

( 252 )

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Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
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What are the pros and cons of Mailshake?
Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
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Mailshake Screenshots
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Disclaimer
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Last updated: February 07, 2026
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252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Dec 04, 2018
 Source
Overall Rating:
5.0
VV
Vlad V.
Seo Specialist
Share
"A simple but effective tool"
What do you like best about Mailshake?

Perfectly set up tool that never whacks you. I used to work with the other cold outreach tools, and they all had one feature: lots of functions, and not a single works properly. Mailshake does not have an automated email scraper, but it does a great job in setting up the campaigns.

What do you dislike about Mailshake?

Inability to edit the templates outside of the campaign, and integration with Zapier sometimes makes me sad. I'd better make the direct integration with the Google Sheets via API.

What problems is Mailshake solving and how is that benefiting you?

Cold email outreach, guest posting, link building

Small Business (50 or fewer emp.)
Oct 28, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent intuitive product "
What do you like best about Mailshake?

My ability to analyze large email drip campaigns and find information such as click rates, opens, and any generated leads all from mailshake.

What do you dislike about Mailshake?

Mailshakes funtionality when it comes to formatting on the templates.

What problems is Mailshake solving and how is that benefiting you?

Reaching a large audience quickly, saving emails from getting bounced/marked as spam, and connecting with leads.

Small Business (50 or fewer emp.)
Sep 19, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best platform for sales outreach"
What do you like best about Mailshake?

Mailshake is easy to use, and offers everything you could possibly want for functionality while keeping things simple

What do you dislike about Mailshake?

Can't think of anything to be honest! Mailshake offers great value.

What problems is Mailshake solving and how is that benefiting you?

Mailshake makes it easy to run outreach campaigns and collect data surrounding performance

Small Business (50 or fewer emp.)
Sep 18, 2018
 Source
Overall Rating:
5.0
JL
Junior L.
Director
Share
"Excellent Service & Software"
What do you like best about Mailshake?

What I like the best is the easy use of the software. It makes writing emails more fun & I really enjoy using Mailshake everyday. The customer service is also very good. They are so responsive when getting back to you. The support is there 100%.

What do you dislike about Mailshake?

What I dislike is honestly nothing at all.

What problems is Mailshake solving and how is that benefiting you?

Being able to write, track & improve my emailing.

Small Business (50 or fewer emp.)
Sep 06, 2018
 Source
Overall Rating:
5.0
Roshan J. avatar
Roshan J.
Vp Sales/Co Founder
Share
"Straightforward platform & great support"
What do you like best about Mailshake?

Simple straightforward platform. Great support - free review of the campaign. Great blog, although that could be a bit better, although giving free advice is not their business. Pricing is very competitive as well.

What do you dislike about Mailshake?

Tracking link clicks - they provide this feature but then they say this could get negative marking from google but then how do other companies do it. Maybe everyone faces this issue but only these guys are upfront about it.

What problems is Mailshake solving and how is that benefiting you?

Getting more clients.

Small Business (50 or fewer emp.)
Aug 31, 2018
 Source
Overall Rating:
5.0
JF
Jason F.
Founder And Director
Share
"A Company Who Cares about your success almost as much as you!"
What do you like best about Mailshake?

I was sceptical at first. Thinking no this is just another platform for me to spam connection. But after using it once I was blown away by the results. I had an average campaign, that yielded some good results. But what was more amazing, the fact that one of the team members spent the time to create a video reviewing my campaign and gave me some great help!

What do you dislike about Mailshake?

At first, it took me a little bit to understand, as any platform does. Their customer onboarding took care of that really quickly.

What problems is Mailshake solving and how is that benefiting you?

Leads, we need more leads. (As does everyone). Even if our campaign failed (Which is didn't) I would still recommend this service. Because one of the team will jump on and help you become successful. For the price, we pay we don't deserve any attention. But the team doesn't care if you pay 1,000 a month of barely anything they are always there to help out!

Small Business (50 or fewer emp.)
Aug 31, 2018
 Source
Overall Rating:
5.0
NB
Nick B.
Account Executive
Share
"Beyond happy"
What do you like best about Mailshake?

How helpful everyone is when I have a question. This tool is hands down the best investment I’ve ever made.

What do you dislike about Mailshake?

It’s all great so far so I don’t think I dislike anything yet

What problems is Mailshake solving and how is that benefiting you?

Time. It has saved me sooo much time

Small Business (50 or fewer emp.)
Aug 02, 2018
 Source
Overall Rating:
5.0
CL
Cam L.
Founder
Share
"Just works... and great support"
What do you like best about Mailshake?

I like the customize-able fields so that I can speak directly to a bunch of clients or get cozy with new ones.

What do you dislike about Mailshake?

I sometimes forget to properly clean my lists before I'm about to send and need to go back through the whole download .csv list process... no biggy as the content all matches up afterwards

What problems is Mailshake solving and how is that benefiting you?

Contacting our client-base and following leads

Small Business (50 or fewer emp.)
Jul 31, 2018
 Source
Overall Rating:
5.0
JF
Johnny F.
Founder
Share
"Ease of use, great outreach tool"
What do you like best about Mailshake?

Easy to use, and produces results. Works with G Suite out of the box, so powerful email.

What do you dislike about Mailshake?

Not anything. I like that you guys keep improving it.

What problems is Mailshake solving and how is that benefiting you?

Outreach and cold emailing has always been a pain, but no longer.

Small Business (50 or fewer emp.)
Jul 31, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great price, simple and effective software"
What do you like best about Mailshake?

I love how simple it is to use. It's great for testing messaging and running different outbound drip campaigns to lists.

What do you dislike about Mailshake?

Can't think of anything I dislike. Their updates are always awesome.

What problems is Mailshake solving and how is that benefiting you?

Automating drip campaigns and measuring effectiveness