Mailshake Reviews: 4.7/5 — Highly Rated

I host a Customer Experience Podcast, called Science of CX and I needed a great solution to reach out to thought leaders. As I deal with experts in Customer Service and Customer Experience, I needed a platform that go my message through, followed-up easily and was viewed as important as it was a Special Invitation to be on my podcast. I found the setup of each Mailshake campaign to be dead simple, getting the contacts in was very easy and even testing different messages and subject lines was a breeze. Top Marks for building just the right technology that was within the show's budget (low) and even I could execute on.

I have been thinking about this a bit and couldn't come up with any negatives. At first I thought the speed at which it send out was slow, but then I realized it caused most of them to get through all the walls companies put up, I realized that was not a negative at all. I could use a little more detailed analytics on opens, but I think it is the level of account I have.

A simple outreach that offers a professional and personalized approach easy enough for me to setup myself and did not break the bank.

I love that Mailshake emails look like they are native to Gmail. You're not sending an email blast that looks like a generic newsletter which makes it super authentic.

The pricing is a bit high in comparison to competitors.

Mailshake now runs all of our cold email efforts. We no longer have to piece together other tools which has been a huge timesaver.

Mailshake makes it as easy as it could possibly be to send cold emails. We've closed thousands of dollars in sales!

I don't really dislike anything. It's been extremely helpful for our team.

We're selling sponsorships for our email newsletter.

I love the ease of use with Mailshake. They make setting up an email campaign super simple. Your scheduling calendar is also great to see how your campaigns are dripping out.

Couldn't really find anything I dislike about Mailshake. I have been nothing but satisfied with the set up.

Mailshake helps with setting up email campaigns and following up.

I have received A+ customer service. In an age where we are all feeling under appreciated I just was floored by the service I received. Anne in customer service was fast and responsive to my questions and needs. She was very informed and helped me with speed and class.

Nothing. Mailshake is a great platform!

I use mail shake for our email marketing campaigns.

Mailshake is easy to use. The automation after creating your campaigns is fantastic. Has been a huge asset to our marketing agency both internally and for our clients. We have used a number of other platforms and had success but lacked the automation and simplicity that Mailshake offers. Head and shoulders above the competition.

No real dislikes at all. It's great software.

Lead generation and corporate engagement. Creating an automated process to add to our marketing channels has been one of our leading source of new business.

I got in touch with the customer support team to help me out with our initial campaign. Katie went above and beyond. Was diligent in response and even suggested some consultants to work with for additional support. A truly commendable member of the team,

I haven't used the platform thoroughly yet, but so far I honestly haven't had any problems other than the fact I haven't been getting value for money as we've been inactive (this isn't there fault). A on and off pause button would maybe be useful to turn your account billing on and off but by no means necessary and could potentially already be available. Like I said I haven't got enough knowledge on the platform to know! :-)

We're outreaching B2B and B2C through cold email. Before I was using Hubspot at an extortionate amount in comparison. And what makes it worse is Hubspot isn't even intended for large outbound cold email! I wish I found Mailshake sooner.

I love Mailshake makes it super simple to setup an effective email sequence with conditional logic.

I would have loved if there was a slightly smaller plan, maybe around the $29pm mark. Happy to have reduced features, as I don't use all of the bells and whistles.

We use Mailshake to send out cold emails to targeted prospects. In the past, we have seen a good number of appointments being set because of Mailshake sequences.

I love how it integrates with my gmail and that replies come straight to my inbox and I can send new replies from my inbox and I don't have to login to mailshake to check messages. I also really like the results I get from my automated followups. Another item is the useful tips they send via email. Most companies I roll my eyes at the mail they send to my inbox, but mailshake gives VALUABLE training that adds so much value on top of how I already use the platform.

There is a little bit of a learning curve and I'm sure I'm not using it to the best of it's potential, I just don't have time to learn everything it can do! But this is of course not on mailshake, it is on me. The fact that they offer way more than I have time to learn is a bonus in its own right.

I am following up with all my leads thanks to the automatic scheduling. I used to send one message and procrastinate on the followups and then eventually forget about it. Now I followup and it's bring me results in the form of new clients!

Mailshake is very easy to use, I can have a campaign up and running within 10 mins. The ability to have emails sent out on my behalf everyday in the background while I'm busy working on other sales opportunities is great! Shellie in customer service is amazing too, very quick to respond and extremely helpful.

I wish there were more customizable reporting capabilities. I have to put together a monthly usage report for management and currently I have to manually put together the information. I also wish you could change the amount of time in between each email being sent to less than 5 minutes, giving a choice of 3,4 or 5.

I'm able to reach out to so many more clients than I would if I had to manually send messages by hand, just a huge time saver. The ability to keep my clients informed and engaged is invaluable.

- They understand cold emailing in 2019 - Their product will go great length to avoid getting you into the Spam doghouse, even curtailing your number of daily x per minute emails. - Outstanding customer service, humans talking to you - Great training and knowledge base

- Their analytics still need to improve a bit.

Our company is using it to generate new leads and clients.

Easy to use software with second to none customer support.

Only figuring out about lead catcher earlier this year. It's a game changer!

Supercharged my email outreach efforts. Can reach double the amount of prospects in half the time.

Love the simplicity of it - it has all the necessary features like autofill, csv upload, click tracking / open tracking, etc.. Great tool!

Would be cool if it integrated directly into your gmail!

Love Mailshake for sales / marketing email campaigns. Great tool.

With several email addresses plugged in, you can easily create different scenarii that will drip emails to make sure you stay under the spam radar

the analytics for reply rate won't work. the rest of the analytics is fine

I can manage all my emailing at the same place, while making sure i don't raise alarm triggers

The support is best, ease of use comes in a strong 2nd.

So far so good! I have used other tools that were more expensive and had fewer features. Mailshake is easy!

This will help us expand our sales outreach and automate manual labor we now spend in prospecting.

Shellie hopped on a customer success call with me to help get me started. She went above and beyond in showing me NOT ONLY what MailShake can do - but also other applications that could help our email campaign.

Wish I could hire Shellie B to be one of our account managers

Automating email sales campaigns

Ease of use: plugin your details and go! As soon as you get your list and content in order, it's incredibly easy to set up a campaign and get things going. I LOVE the ability to plug people's name and organization into the email, so that it makes the interaction more personal despite being a small part of a big effort.

I'm still getting used to the formatting on the text of the emails and copying and pasting from another document.

Sending large amounts of emails in a short amount of time, and making each email personal. I book assemblies and presentations at schools; every Mailshake campaign has returned a profit with several booked engagements.

Tons of office hours, lessons, courses, and expert advice. I jump on the office hours they created with crowdcast and I so pleased that there is no scheduling involved, I see an email and I click through to a live session that I can then ask questions, learn about how to better approach my targets, and overall get engaged in using Mailshake. This is a difference-maker for Sass companies, they are creating real fans instead of just offering a good tool and leaving us to our own devices to then understand how to use it.

There are a few minor limitations with the software and you can use Zapier to connect most of these minor inconveniences. One of my pet peaves is the inability to enrich data without re-uploading that new data into a neewly created campaign. This would make this tool complete as a superior cold outreach solution.

Reaching several people and testing my marketing approach. As a consultant, this is a huge problem. Although there is no one approach that will solve all problems, if you're new like I am to consulting. This is a way to cut the learning curve and create a system.

I'm new to cold outreach but Mailshake has made it very easy for me to get up and running. I'm sending personalized emails at scale and was able to get it all going without needing calls to support or help documentation. They've reached out offering me training with their success team (free) and although I haven't hopped on that yet I imagine it would help even more

So far everything seems great. I am an especially big fan of the built in list cleaner.

An ESP that is comfortable with cold email, and makes it easy for those pursuing that strategy to maximize their results.

Honestly, it's so easy to use. There is educational pieces built into the platform to learn as you go. The customer service is beyond amazing. Overall, I highly recommend what they've created.

I can't say I dislike anything about the product. If I dislike anything, it's my nonsuccessful campaigns.

Systemized approaches to generate sales leads while I am occupied doing other tasks as an entrepreneur that wears many hats. To be sending emails while I am crushing other tasks is a game-changer.

I love the simplicity of the platform. It is very easy to use, even though there are a myriad and growing number of functions. Split-testing is the best, as it is not available as effectively in most any other cold email platforms. In addition, there support team is spectacular and very knowledgable and open to assisting you on your campaigns.

The only thing I don't like is when you have a winning split test it is hard to set it as the winning one from my understanding, although I know it is tough depending on where a lead is in the process. I"m hoping for some sort of solution for this soon.

Cold email. I've gotten support from members of their team and constant reviews to get my campaigns up and running effectively. The platform is easy to use and as I said the best for split testing and getting results.

The ease of use when it comes to creating sequences and adding prospects to the system.

There is not a single thing I dislike about Mailshake

Easy way to set up sequences for follow up campaigns.

I like the simplicity. I like the G-Suite integration. I like the support. People are always willing to help. And now you get automatic suggestions as you create your Sequence. If they think your email is too long, it lets you know. I love the lead gen part too. You can create a Drip campaign and then just check your numbers. I'm about to test the A/B option, although, I'm certain it's awesome too. I'm in a number of Facebook groups for Internet marketing and I always boast about the service from MailShake. I haven't found a flaw yet!

That I didn't create it. It's almost like I did. I has everything I need. There is nothing I dislike about this service. Nothing.

Cold outreach emails for customer acquisition. With the customization available, I can further segment my targets and create mini-campaigns that speak directly to them. This has helped me increase my business where growth became stagnant. With the customization and the drip option, I can create a campaign and then I'm only limited by the number of emails G-Suite will let me send in a day. That's it. Since utilizing MailShake, my business has grown over 200%. It's all from cold outreach emails. I can't ask for anything more.

I love how simple everything is. Mailshake is to the point, clean and efficient. It saves me time and helps me organize my many many emails.

It would be nice if there was instant customer support - but I really haven't had to use it...

Emailing a ton of people, tracking them, and organizing my lists.

It's super easy to use. Drag and drop contact list, automatically notify me of recipients who are affected by a separate campaign (And remove them quickly with a click), easy to build templates.

Can't think of anything for now based on the specific purpose of usage we look to achieve.

Sending out sales campaigns

Mailshake is amazing for our business. We already had a list of a few hundred potentially interested clients that we collected from our landing page. We could have imported them into MailChimp or MailerLite, but that would be overkill. Plus we only needed a plain text email and preferred doing a drip campaign. It was so easy to put everything into an excel spreadsheet, upload it to Mailshake, and get emails sent instantly. Plus it works straight out of Gmail!

Mailshake could add another email provider on top of Gmail. Gmail limits you to about 500 emails a day, so if you need to send more than that, you're out of luck.

We have been able to reach and follow up with hundreds of interested individuals and have gained leads that we were able to convert into deals. Email is ancient, but at the same time the future!

The ease of use and design. Their support, I asked them a couple of questions and they got back to me quickly.

Can’t think of much. Honestly. The design is very nice and I haven’t had any issues so far. But this is just my particular case

Before using mailshake I was using separate tools for my email marketing and it was all fine at the beginning, but when campaigns and lists start to pile up, it was really hard to keep track of what’s going on. With mailshake I know exactly where in the process each email I send is at any moment, and it gives me real time feedback on my campaign and suggestions when I’m composing my emails !

User interface is simple & intuitive. Takes only minutes to set up a campaign and very easy to track results.

Really don't have any comments here. It's been the top option for email outreach that our team has tried.

Tool for email outreach. We wanted a tool that would easily allow us to filter out leads in a drip campaign (based on replies) like Mailshake does

I like the practicality and way it solves a real problem

Not much to be honest, it really is great. I think they should be able to make multiple timezones for different campaigns though.

I wanted to be able to market in an efficient way to qualified leads and set up a sales call

Simplicity and Zapier integrations, they are absolute game changers. Mailshake is efficient way to reach out to your potential backlink vendors. I love the design, simplicity and intuitiveness. Their educational courses are on-point, and I strongly suggest you take advantage of them early.

Pricing is a bit steep, especially for startup businesses. The value is there, but in the first few months of learning how to utilize it, there is awful much money wasted. Especially complex for busy entrepreneurs that are tackling multiple projects at the same time. There is a learning curve to making this work, that goes beyond just software features.

Cold emailing for the sake of backlinking. It really streamlines that backlink acquisition for the SEOs. If you are an SEO that does outreach, you will definitively get the benefit of using Mailshake. Zapier integration will also prove to be quite effective, and can allow you to merge your sign up forms and your email marketing campaigns. Sequences can help you stay on top of your link providers on auto-pilot.