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Mailshake
Email Outreach Simplified
4.7

( 252 )

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Mailshake Reviews & Product Details

Mailshake Overview
What is Mailshake?

Milkshake is an email outreach platform used by sales teams to craft and send personalized cold emails at scale. The platform features numerous email templates and gives users access to automated follow-ups, as well as analytics that delivers comprehensive performance analytics.

Company Mailshake LLC
Year founded 2016
Company size 11-50 employees
Headquarters Austin, Texas, United States
Social Media
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Ask Questions about Mailshake
What Mailshake is best for?
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What are the pros and cons of Mailshake?
Mailshake Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based
Training Documentation
Languages English
Mailshake Features
A/B Testing
Analytics and Reporting
Appointment Scheduling
Automated Dialing
CRM Integration
Calendar Integration
Call Recording
Contact Management
Customizable Templates
Customizable Workflows
Data Import/Export
Document Management
Email Templates
Email Tracking
Follow-up Reminders
Lead Management
Lead Scoring
Live Chat
Mobile Access
Multi-channel Communication
Performance Metrics
Pipeline Management
Role-Based Permissions
Sales Cadence
Sales Coaching
Sales Forecasting
Social Media Integration
Task Automation
Team Collaboration
Mailshake Media
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Mailshake Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 18, 2026
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252 Mailshake Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jan 06, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Andrea was very helpful!"
What do you like best about Mailshake?

Andrea was responsive, Sofia was engaging and Pablo was knowledgable. Best customer support I have seen!

What do you dislike about Mailshake?

Nothing at all. I fully support Mailshake

What problems is Mailshake solving and how is that benefiting you?

No problem

Small Business (50 or fewer emp.)
Oct 26, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The Best Email Outreach Tool in the Market?"
What do you like best about Mailshake?

Everything tbh. The functionality, the outputs, the settings, the sequences. Everything is on point. There's no doubt it has increased our ROAS each year in the company.

What do you dislike about Mailshake?

The pricing for bulk. We recently wanted to do the same for 10 emails and the price just went 10x for that. We are looking for alternate to do our bulk tasks but for 1 email, would say the tools works awesome.

What problems is Mailshake solving and how is that benefiting you?

We mostly do linkbuilding as we work in SEO industry. Our challenge is scheduling emails and make them look like real humans and customizing them properly. Hence we use mailshake to outreach to webmasters to get backlinks for our and client websites.

Mid Market (51-1000 emp.)
Oct 07, 2022
 Source
Overall Rating:
5.0
Commission P. avatar
Commission P.
Ceo
Share
"Must have tool"
What do you like best about Mailshake?

I love that I can set up a sequence of emails that will automatically be sent to my prospects every few days. It cleans out bad email addresses so I am not wasting time on deal leads. It makes me a list of anyone who has opened the email. A historic record for every lead. It helps me write smart content and suggest content that prevents emails from landing in spam. The dash board is great for taking action in the right direction. Because of all the cleanup and help...my open rates are finally fantastic. Once you use it... you cannot go back to not having Mailshake. Best tool discovery!

What do you dislike about Mailshake?

Nothing, no complaints. Fantastic support!

What problems is Mailshake solving and how is that benefiting you?

Helped me create an alias to mask my email. It protects the company email's domain health.

Small Business (50 or fewer emp.)
Sep 13, 2022
 Source
Overall Rating:
5.0
SR
Shivam R.
Co Founder
Share
"The best cold email tool in the market."
What do you like best about Mailshake?

I like using Mailshake for the number of marketing templates and the level of engagements the comes out of it.

What do you dislike about Mailshake?

There could be some work done on the UI/UX, but other than that no problems at all

What problems is Mailshake solving and how is that benefiting you?

Cold outreach and making sure there is an impactful message/ engagement going to happen.

Mid Market (51-1000 emp.)
Aug 17, 2022
 Source
Overall Rating:
5.0
RV
Roberto V.
Business Development Representative
Share
"most usefull tool"
What do you like best about Mailshake?

the fact thats easy to use, its a friendly site so you can find what you need really easy

What do you dislike about Mailshake?

theres one bug, where i cant grab the CSV and just drop it in the space, i have to look for the file and then add it.

What problems is Mailshake solving and how is that benefiting you?

i dont need to send 120 email personally. so i dont waste time

Small Business (50 or fewer emp.)
Aug 01, 2022
 Source
Overall Rating:
5.0
Jan B. avatar
Jan B.
Saa S Founder
Share
"Mailshake = The simple revenue booster!"
What do you like best about Mailshake?

Very intuitive user interface, ready to use outreach template, easy to connect with gmail account.

What do you dislike about Mailshake?

There is nothing that comes to my mind. I am really satisfied. Only thing is price increase.

What problems is Mailshake solving and how is that benefiting you?

Mailshake is helping to generate qualified leads for my business. It also helps to validate business ideas quickly.

Small Business (50 or fewer emp.)
Jul 22, 2022
 Source
Overall Rating:
5.0
RN
Ryan N.
Ceo
Share
"I have been using Mail Shake for 6 Months"
What do you like best about Mailshake?

It is effortless to use,customer service is fantastic, very helpful.

What do you dislike about Mailshake?

There is nothing I dislike using this platform.

What problems is Mailshake solving and how is that benefiting you?

I need an easy-to-use platform, and Mailshake does this.

Small Business (50 or fewer emp.)
Jul 21, 2022
 Source
Overall Rating:
5.0
AT
Andrej T.
Ceo
Share
"Best Software For Automated Cold Email Outreach I've Ever Used"
What do you like best about Mailshake?

Very easy & straightforward process to set up automated cold email outreach. The interface is very user-friendly & it's very easy to set everything up. In the process, Mailshake even gives advice on how to improve the performance of your campaigns.

What do you dislike about Mailshake?

It's a bit expensive if you compare it to the other tools. Especially if you want to use multiple email accounts to send out emails. But it's definitely worth it.

What problems is Mailshake solving and how is that benefiting you?

Mailshake is solving the problem of having to do all the email outreach manually. With Mailshake I can automate the whole process and integrate a lot of different personalizations into my emails.

Small Business (50 or fewer emp.)
Jul 07, 2022
 Source
Overall Rating:
5.0
BR
Ben R.
Founder
Share
"First step into email marketing and probably the only tool we'll use"
What do you like best about Mailshake?

The email customization system is extremely easy to use and their support team usually responds before I have time to check my inbox again.

What do you dislike about Mailshake?

The dialer seems to have poor call quality about once every 10 calls as the person on the other end says my voice is breaking up.

What problems is Mailshake solving and how is that benefiting you?

It is allowing us to send emails to our leads list without any headache!

Small Business (50 or fewer emp.)
Jun 19, 2022
 Source
Overall Rating:
5.0
DW
Derek W.
O
Share
"Mailshake Helps A LOT"
What do you like best about Mailshake?

Mailshake is an intuitive platform that is the main driver of my email outreach. Email is critical to my role as a Finance Broker. I really appreciate the service as it has helped me land hundreds of thousands of dollars worth of deals through client acquisition. I would recommend Mailshake to anyone that has high ticket sales requiring low volume conversion.

What do you dislike about Mailshake?

Mailshake is solid, but I feel they could work on helping clients learn more about their platform. I know they are working on this, but the support on using their platform could improve albeit not bad.

What problems is Mailshake solving and how is that benefiting you?

Mailshake helps me automate my email outreach through delivering personalized emails in a systematic order that is autognerated. They help create personalized emails that are actually automated.