SugarCRM Reviews & Product Details

Multiple functionalities characterize this powerful automation program. It has benefited me in improving marketing ROI, utilizing resources, and improving customer experience and retention. With its autonomous technology, it takes care of all of business marketing objectives, allowing you to achieve remarkable improvement. Its database supervision and reporting capabilities are effortless to use. It's a complete tool that meets all marketing automation eligibility requirements. Other CRMs, such as Sage, Salesforce, and Microsoft Dynamics, can also be interconnected. Nurture-based campaigns, trigger campaigns, and single emails are the three types of campaigns available.

I have not had any major issues since I started using its services, and I am satisfied with its quality. I rely on this program and its outstanding customer service to fix our concerns timely basis.

We're working on a solution for combining leads from marketing and sales channels to generate focused campaigns. It also aids in the analysis of a campaign's success or failure so that it may be appropriately optimized. It also has a single platform for gathering all leads and supports multi-channel marketing.

I use Sugar Market for communicating with our clients. Every week, I send 3-4 email marketing campaigns. The email campaign creator is simple to use. It assists me in maintaining a clean CRM by correcting client information.

The dashboard can be overwhelming due to its large amount of features.

I have saved a lot of time building email campaigns with Sugar Market.

It's easy to set up and has a significant function. User Interface is a plus for me, too!

We've checked if it's on our side, but the system takes too much time for it to reload information.

Our company is using it as a sales and marketing tool.

Sugar Market optimizes all marketing processes and boosts the productivity of marketing campaigns. It offers an overview of marketing activities, the associated data and the option to create and send content from Sugar Market.

A few integrations might use some work. One of them is fantastic, but the other is underperforming.

The custom reports show reliable metrics. It delivers new insights and identifies opportunities to drive better results.

Fully interactive dashboards allow me to build and source data from all marketing campaigns efficiently. The colorful, organized charts helped me to gain deeper insights instantly. Powerful filters give the best flexibility to fine-tune dashboards and easily create new views.

I haven't found anything to dislike about Sugar Market.

All dashboards are also mobile-friendly, giving me access to results anytime, anywhere.

The software helps us drive more visitors to the website and follow their digital journey to discover where they communicate and convert. Its intuitive email and landing page builder creates professional, powerful marketing campaigns. Deliver the best leads to sales through powerful nurture and scoring capabilities.

It happens that the drag and drop email editor isn't working correctly.

It helps increase web traffic, improve customer retention, and convert website visitors into customers.

It has to be the seamless implementation, which Sugar Market does a fantastic job. The dashboard and tags are simple to read, which has resulted in more successful marketing campaigns.

There isn't much to dislike about Sugar Market. They could improve the number of third-party tools.

Sugar Market improves my marketing campaigns work. Marketing campaigns are automated, which saves me time and money.

Sugar Serve is a tool that has helped us improve the way we serve our customers. We deployed it because of its immense reach, multiple functionalities and stand out features. Working on cases and resolving customer queries has been a lot easier because I get all the features I need on the dashboard which is easy to navigate

I have not discovered any shortcomings or downsides to this solution. It has singlehandedly made our customer relations team more productive overall

Sugar Serve has provided us with a means to automate customer query resolution. It provides us with all the tools we need on the dashboard so navigation can be a lot easier. Normally, we handle thousands on SLAs weekly and doing that and still maintaining focus on other areas at work can be overwhelming, but with Sugar Serve, SLA management can be automated to a great degree

A very effective solution for our marketing team. Sugar Market has helped us with lead management and made it so much easier to nurture leads and convert prospects. It also has capabilities for email and social media marketing. It is the complete tool. It also helps you monitor the journey of your buyers and helps you identify the perfect time to upsell

We trust it all the way. The capabilities of this tool are unbelievable. It is affordable and feature-rich. We are happy with the performance of Sugar Market

In terms of lead and prospect management and nurturing, Sugar Market has been very reliable. We use it to create and nurture campaigns It has also helped us synchronize our social media platforms for more effective interactions with customers

Sugar Market is a comprehensive solution for marketing automation. I have been using this amazing software for so long. It helped me to increase the number of visitors to our website in a short time. The software precisely tracks website activity and email engagement. One of the best features of this software is email builder that is very easy to use. It tracks email quickly and also saves time. To upload a file into the database is very easy because Sugar Market is extremely efficient in distribution lists uploading.

Template designing in HTML creator is not user-friendly. It is tough to create a template in it. To make a landing page we need to be familiar with the coding process otherwise, it can be problematic.

Sugar Market is an astounding software that provides valuable insight into marketing campaigns with the current state of knowledge. It helps to schedule emails to modernize the email marketing workflow. The software’s scoring element helps to adjust lead scoring in several ways.