SugarCRM vs Capsule CRM

Take a look at how SugarCRM and Capsule CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. SugarCRM scores 4.1 out of 5 from 127 reviews, while Capsule CRM has been rated 4.6 out of 5 from 171 reviews.
Share
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
SugarCRM Logo

SugarCRM

4.1
(127)
Capsule CRM Logo

Capsule CRM

4.6
(171)
At a Glance
SugarCRM Logo
SugarCRM
Starting at:
$49.00/month
Capsule CRM Logo
Capsule CRM
Starting at:
$18.00/seat/month
Overview
SugarCRM Logo
SugarCRM
SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With robust customization options, an intuitive user interface, and a flexible pricing model Sugar CRM makes it accessible for businesses of all sizes to m... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
SugarCRM
View 5 images
SugarCRM Screenshots
Capsule CRM Logo
Capsule CRM
Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Capsule CRM
View 7 images
Capsule CRM Screenshots
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
SugarCRM Logo
SugarCRM
Free trial available
Free plan available
Billing type Recurring Subscription
Sell Starting
$49.00
/ month
Server Starting
$80.00
/ month
Enterprise
$85.00
/ month
Market Starting
$1000.00
/ month
See all pricing
Capsule CRM Logo
Capsule CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Professional
$18.00
per seat / month
Teams
$36.00
per seat / month
Enterprise
$54.00
per seat / month
See all pricing
Reviewer's Segments
SugarCRM Logo
SugarCRM
Small Business
38.58%
Mid Market
42.52%
Enterprise
18.9%
Capsule CRM Logo
Capsule CRM
Small Business
94.15%
Mid Market
5.26%
Enterprise
0.58%
Deployment
SugarCRM Logo
SugarCRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Capsule CRM Logo
Capsule CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
SugarCRM Logo
SugarCRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Capsule CRM Logo
Capsule CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
SugarCRM Logo
SugarCRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Capsule CRM Logo
Capsule CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
SugarCRM Logo
SugarCRM
Total integrations: 14
  • A2 Hosting
  • Dialpad Talk
  • DreamHost
  • FreeAgent
  • FreshBooks
  • Gmail
  • Helpdesk
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • LivePerson
  • Magnolia
  • PandaDoc
  • Pinecone
  • Rippling
  • SupportBee
  • Xero
  • Zapier
  • ZoomInfo
  • dhosting
Capsule CRM Logo
Capsule CRM
Total integrations: 8
  • A2 Hosting
  • Dialpad Talk
  • DreamHost
  • FreeAgent
  • FreshBooks
  • Gmail
  • Helpdesk
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Intuit Mailchimp
  • LivePerson
  • Magnolia
  • PandaDoc
  • Pinecone
  • Rippling
  • SupportBee
  • Xero
  • Zapier
  • ZoomInfo
  • dhosting
Top Alternatives
SugarCRM Logo
SugarCRM
See all alternatives
Capsule CRM Logo
Capsule CRM
See all alternatives
Categories

Common categories include: CRM Software.

Capsule CRM Logo
Capsule CRM
Company Details
SugarCRM Logo
SugarCRM
  • By SugarCRM Inc.
  • Located in Cupertino, California, United States
  • Founded in 2004
Capsule CRM Logo
Capsule CRM
  • By Zestia
  • Located in Manchester, England
  • Founded in 2009