Capsule CRM vs Pipedrive

Take a look at how Capsule CRM and Pipedrive stack up against each other across pricing, features, and support using feedback from real users like yourself. Capsule CRM scores 4.6 out of 5 from 171 reviews, while Pipedrive has been rated 4.2 out of 5 from 1732 reviews.
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Capsule CRM logo

Capsule CRM

4.6
(171)
Pipedrive logo

Pipedrive

4.2
(1,732)
At a Glance
Capsule CRM logo
Capsule CRM
Starting at:
$18.00/seat/month
Pipedrive logo
Pipedrive
Starting at:
$14.00/seat/month
Overview
Capsule CRM logo
Capsule CRM
Help your customers and audience make easy work of their sales and customer relationships with Capsule's easy-to-use CRM while you build a new revenue stream at the same time. Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Capsule CRM
View 7 images
Capsule CRM Screenshots
Pipedrive logo
Pipedrive
Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Pipedrive - Lead Inbox
View 3 images
Pipedrive Screenshots
Pipeline view
Pipeline view of your deals in Pipedrive
Lead Inbox
Lead view in Pipedrive
Email Sync
Sync with all main email providers
Pricing
Capsule CRM logo
Capsule CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Professional
$18.00
per seat / month
Teams
$36.00
per seat / month
Enterprise
$54.00
per seat / month
See all pricing
Pipedrive logo
Pipedrive
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Essential
$14.00
per seat / month
Advanced
$29.00
per seat / month
Professional
$49.00
per seat / month
Power
$64.00
per seat / month
Enterprise
$99.00
per seat / month
See all pricing
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Pros and Cons
Capsule CRM logo
Capsule CRM
Pros

Not enough data available.

Cons

Not enough data available.

Pipedrive logo
Pipedrive
Pros
  • Straightforward and intuitive user interface
  • Unlimited custom fields for collecting customer information
  • Easily track deals, values, and win probabilities
  • Access custom reports to track recurring revenue
  • Examine individual sales calls, emails, and demos
Cons
  • Limited functionality for bigger businesses
  • Problems with list separation
Reviewer's Segments
Capsule CRM logo
Capsule CRM
Small Business
94.15%
Mid Market
5.26%
Enterprise
0.58%
Pipedrive logo
Pipedrive
Small Business
67.38%
Mid Market
25.69%
Enterprise
6.93%
Deployment
Capsule CRM logo
Capsule CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Pipedrive logo
Pipedrive
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Capsule CRM logo
Capsule CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Pipedrive logo
Pipedrive
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Capsule CRM logo
Capsule CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Pipedrive logo
Pipedrive
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Capsule CRM logo
Capsule CRM
See all alternatives
Pipedrive logo
Pipedrive
See all alternatives
Company Details
Capsule CRM logo
Capsule CRM
  • By Zestia
  • Located in Manchester, England
  • Founded in 2009
Pipedrive logo
Pipedrive
  • By Pipedrive
  • Located in New York, New York
  • Founded in 2010