SugarCRM vs Bigin by Zoho CRM

Take a look at how SugarCRM and Bigin by Zoho CRM stack up against each other across pricing, features, and support using feedback from real users like yourself. SugarCRM scores 4.1 out of 5 from 127 reviews, while Bigin by Zoho CRM has been rated 4.5 out of 5 from 286 reviews.
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SugarCRM Logo

SugarCRM

4.1
(127)
Bigin by Zoho CRM Logo

Bigin by Zoho CRM

4.5
(286)
At a Glance
SugarCRM Logo
SugarCRM
Starting at:
$49.00/month
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Starting at:
$9.00/seat/month
Overview
SugarCRM Logo
SugarCRM
SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With robust customization options, an intuitive user interface, and a flexible pricing model Sugar CRM makes it accessible for businesses of all sizes to m... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
SugarCRM
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SugarCRM Screenshots
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is eas... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Bigin by Zoho CRM
View 4 images
Bigin by Zoho CRM Screenshots
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Pricing
SugarCRM Logo
SugarCRM
Free trial available
Free plan available
Billing type Recurring Subscription
Sell Starting
$49.00
/ month
Server Starting
$80.00
/ month
Enterprise
$85.00
/ month
Market Starting
$1000.00
/ month
See all pricing
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Free - single user
$0.00
per seat / month
Express
$9.00
per seat / month
Premier
$15.00
per seat / month
See all pricing
Reviewer's Segments
SugarCRM Logo
SugarCRM
Small Business
38.58%
Mid Market
42.52%
Enterprise
18.9%
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Small Business
86.01%
Mid Market
11.19%
Enterprise
2.8%
Deployment
SugarCRM Logo
SugarCRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
SugarCRM Logo
SugarCRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
SugarCRM Logo
SugarCRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
SugarCRM Logo
SugarCRM
Total integrations: 28
  • A2 Hosting
  • ADAPTcrm
  • Cloudways
  • Dialpad Talk
  • DreamHost
  • Gmail
  • Godaddy Hosting
  • Google Workspace
  • Goolara Symphonie
  • HostGator
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • JangoMail
  • LivePerson
  • Magnolia
  • Microsoft Teams
  • PandaDoc
  • Pinpointe On-Demand
  • ReachMail
  • Ring Central
  • RingCentral MVP
  • Rippling
  • Skuid
  • Web.com Hosting
  • Zapier
  • Zendesk Support Suite
  • Zoho Analytics
  • Zoho Books
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Desk
  • Zoho Flow
  • Zoho Forms
  • Zoho Meeting
  • Zoom
  • ZoomInfo
  • dhosting
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Total integrations: 12
  • A2 Hosting
  • ADAPTcrm
  • Cloudways
  • Dialpad Talk
  • DreamHost
  • Gmail
  • Godaddy Hosting
  • Google Workspace
  • Goolara Symphonie
  • HostGator
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Incrowd Interview
  • Intuit Mailchimp
  • JangoMail
  • LivePerson
  • Magnolia
  • Microsoft Teams
  • PandaDoc
  • Pinpointe On-Demand
  • ReachMail
  • Ring Central
  • RingCentral MVP
  • Rippling
  • Skuid
  • Web.com Hosting
  • Zapier
  • Zendesk Support Suite
  • Zoho Analytics
  • Zoho Books
  • Zoho CRM
  • Zoho Campaigns
  • Zoho Desk
  • Zoho Flow
  • Zoho Forms
  • Zoho Meeting
  • Zoom
  • ZoomInfo
  • dhosting
Top Alternatives
SugarCRM Logo
SugarCRM
See all alternatives
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
See all alternatives
Company Details
SugarCRM Logo
SugarCRM
  • By SugarCRM Inc.
  • Located in Cupertino, California, United States
  • Founded in 2004
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
  • By Zoho Corporation
  • Located in Chennai, Tamil Nadu
  • Founded in 2000