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Bigin by Zoho CRM
Streamlined CRM for Small Teams
4.5
(286)
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Bigin by Zoho CRM Reviews & Product Details

Bigin by Zoho CRM Overview
What is Bigin by Zoho CRM?

Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Bigin by Zoho CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bigin by Zoho CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Bigin by Zoho CRM Media
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Bigin by Zoho CRM Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 24, 2025
Bigin by Zoho CRM Logo
286 Bigin by Zoho CRM Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Sep 02, 2022
 Source
Overall Rating:
5.0
Ray B. avatar
Ray B.
Ceo & Founder, Publisher / Producer
Share
"Excellent Features & Integrations"
What do you like best about Bigin by Zoho CRM?

I like that it keeps track of my contacts automatically by based on certain criteria in Zapier integration which integrates with other business solutions I use.

What do you dislike about Bigin by Zoho CRM?

Some of the interface can be a little confusing, and not all of it is really needed by me. I'd like to see a few more features I can actually use and for the ones that just clutter things up to be removed.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

managing contacts on auto pilot. contacts that get entered into our website polls automatically get synced to Bigin via Zapier. as well as the Paid Membership section on our website, syncs with it.

Small Business (50 or fewer emp.)
Aug 23, 2022
 Source
Overall Rating:
5.0
Texonic I. avatar
Texonic I.
Marketing Manager
Share
"Excellent CRM"
What do you like best about Bigin by Zoho CRM?

Bigin is a very simple and uncomplicated CRM for SMB and SME verticals.

What do you dislike about Bigin by Zoho CRM?

Should get a few more options in the Express Edition with respect to creating workflows and profiles.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

This is helping in creating the sales funnel and following up till the deal is closed.

Small Business (50 or fewer emp.)
Aug 19, 2022
 Source
Overall Rating:
5.0
Ritesh G. avatar
Ritesh G.
Senior Product Manager, South Asia
Share
"Happy with Zoho Bigin!!"
What do you like best about Bigin by Zoho CRM?

Zoho Bigin is one of the smart tool to manage your business leads. It helps manage our leads more efficiently thereby increasing the potential to convert the lead.

What do you dislike about Bigin by Zoho CRM?

We have not experienced anything sofar that we dislike about the feature. Unless we get it expericed for a longer period. We will keep posting the reviews perodically.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

It is helping to overcome the challenges of following up with the customers.

Small Business (50 or fewer emp.)
Jul 29, 2022
 Source
Overall Rating:
5.0
FR
Francisco R.
Empresario
Share
"Gran CRM"
What do you like best about Bigin by Zoho CRM?

Facilita mucho mi trabajo, la organizacion de mis ventas y sus automatizaciones facilitan mi comunicacion con mis clientes.

What do you dislike about Bigin by Zoho CRM?

Me gustaría que tuviera mas formularios.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Tengo un mucho mejor control de mis clientes, ventas y sus automatizaciones me ahorran trabajo y control

Small Business (50 or fewer emp.)
Jul 26, 2022
 Source
Overall Rating:
5.0
RS
Ramninder S.
Ceo
Share
"Good CRM"
What do you like best about Bigin by Zoho CRM?

I like the sales pipeline and tracking process. The best thing is you can overlook all the activities. Bigin is very helpful for startups and I recommend this highly to use.

What do you dislike about Bigin by Zoho CRM?

I want to suggest developers you can work on the automation part. Lead automation is required and with the automation, you can beat any software in the marketplace.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Bigin is solving my sales tracking problems. Now I can directly see who is working on which lead and what is the current activity. I can assign tasks automatially. Support to the customers is also very easy on CRM

Small Business (50 or fewer emp.)
Jul 19, 2022
 Source
Overall Rating:
5.0
Gheorghe S. avatar
Gheorghe S.
Managing Partner
Share
"Zoho Bigin usability"
What do you like best about Bigin by Zoho CRM?

It is very easy to use and useful for controlling the workflow for sale.

What do you dislike about Bigin by Zoho CRM?

Integration are not fully under control of admin users.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Control sales workflow

Small Business (50 or fewer emp.)
Jul 11, 2022
 Source
Overall Rating:
5.0
SHRISHAIL P. avatar
Shrishail P.
Co Founder
Share
"Best suited for MSME sales team"
What do you like best about Bigin by Zoho CRM?

Bigin is your go to software if you looking for an easy hassle free, ready to deploy CRM.

What do you dislike about Bigin by Zoho CRM?

Reports are not able to export in PDF or Excel sheets.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Maintaining the all leads in the one place; tags where really helpful for customisations. Better visibility for upcoming closers. Helpfull to calculate the sales team efficiency using Coversation ratio

Small Business (50 or fewer emp.)
Jul 06, 2022
 Source
Overall Rating:
5.0
Alexis C. avatar
Alexis C.
Business Intelligence Analyst
Share
"Leave the excuses and Bigin with your CRM"
What do you like best about Bigin by Zoho CRM?

This compact, ideal CRM, very easy to use, automate processes, is ideal for any startup, small business or independent person who works with clients and wants to improve their follow-up and relationship processes.

What do you dislike about Bigin by Zoho CRM?

The following happens. If you have never used a CRM, at the moment of experimenting, you are left wanting more. You have to understand the concept of this CRM to later grow and improve to the broader version. I like being able to see the finances of the clients but I would also like to be able to register the payments. I would like the social network to be LinkedIn instead of Twitter.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

The ease of tracking in a single system is one of the most powerful features of CRMs. We no longer have to keep track of separate systems. We have everything that is most important in one place.

Small Business (50 or fewer emp.)
Jun 20, 2022
 Source
Overall Rating:
5.0
EA
Enrique A.
Gestor De Proyecto
Share
"Excelente aplicación CRM"
What do you like best about Bigin by Zoho CRM?

Es muy fácil de utilizar, y una herramienta muy práctica.

What do you dislike about Bigin by Zoho CRM?

De momento todo nos parece bien. Puede ser que en un futuro tengamos mas información, y nos permita realizar una comparación mayor. Pero ahora mismo todo está correcto.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

La gestión diaria de los clientes, tener todo en un solo sitio, para nosotros es fundamental, sobre todo tener una herramienta en la nube. Nos ha ayudado en todo.

Small Business (50 or fewer emp.)
Jun 14, 2022
 Source
Overall Rating:
5.0
Samruddhi  Vikrant  K. avatar
Samruddhi Vikrant K.
Entrepreneur
Share
"Overall Nice Crm"
What do you like best about Bigin by Zoho CRM?

Simple Ui and easy UX , Other than this awesome Dashboard

What do you dislike about Bigin by Zoho CRM?

Missing a Dashboard in the application and Work Flow

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Lead Management and Deals

Small Business (50 or fewer emp.)
Jun 14, 2022
 Source
Overall Rating:
5.0
RB
Ranzell B.
S
Share
"Great software for CRM!"
What do you like best about Bigin by Zoho CRM?

Best CRM I have ever used. It is user-friendly, simple to understand, and priced for small businesses.

What do you dislike about Bigin by Zoho CRM?

The customization takes time and the UI can be improved.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

It helps us save time in managing our daily tasks and organizing everything that is necessary for our business.

Small Business (50 or fewer emp.)
Jun 13, 2022
 Source
Overall Rating:
5.0
RD
Ricardo D.
President
Share
"Good CRM for small businesses"
What do you like best about Bigin by Zoho CRM?

Easy to use, alot of control on what your employees can or cannot do.

What do you dislike about Bigin by Zoho CRM?

Not alot to dislike honestly, nothing to say for us

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Time consuming excel sheets for managing clients

Small Business (50 or fewer emp.)
Jun 07, 2022
 Source
Overall Rating:
5.0
Jose Eduardo M. avatar
Jose Eduardo M.
Propietario
Share
"Recomendación Zoho Bigin"
What do you like best about Bigin by Zoho CRM?

Que es fácil de parametrizar, así como como la curva de aprendizaje no es grande, se puede implementar de manera rápida y se puede obtener un proceso de ventas funcional.

What do you dislike about Bigin by Zoho CRM?

Que no se pueda integrar con Whatsapp, así como que no tenga la geolocalización como en el ZOHO CRM, lo cual es una limitante en referencia a las conversaciones y ubicación de los clientes.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

El proceso de venta se puede canalizar de manera eficiente, así como el parametrizar reglas, en cada una de las etapas del proceso de los tratos, y la gestión de los contactos y el seguiemiento de cada venta.

Small Business (50 or fewer emp.)
Jun 07, 2022
 Source
Overall Rating:
5.0
Shridhar a A. avatar
Shridhar A A.
Founder & Ceo
Share
"The best crm software for startup"
What do you like best about Bigin by Zoho CRM?

UI is the easiest compared to other CRM. Has easy pipeline management for lead tracking.

What do you dislike about Bigin by Zoho CRM?

Longer free extension required. Need more better customization and integrations.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

lead tracking

Small Business (50 or fewer emp.)
May 30, 2022
 Source
Overall Rating:
5.0
Willem S. avatar
Willem S.
Ceo Mexico
Share
"friendly and easy to grasp CRM"
What do you like best about Bigin by Zoho CRM?

Very easy to understand layout and sales-oriented design.

What do you dislike about Bigin by Zoho CRM?

Limitations in basic package; like limit on registers per data base that can be uploaded, personalized fields etc.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Follow up of sales in different stages - it seems it is easy to stay on top of the most important deals.

Small Business (50 or fewer emp.)
May 27, 2022
 Source
Overall Rating:
5.0
SN
Saatvik N.
Head Of Adm
Share
"Easy and user friendly CRM for small business."
What do you like best about Bigin by Zoho CRM?

The KanBan view and multiple pipeline view

What do you dislike about Bigin by Zoho CRM?

No calendar view and meeting invites are labeled as bigin branding everywhere to the customer too.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Lead & deal tracking

Small Business (50 or fewer emp.)
May 26, 2022
 Source
Overall Rating:
5.0
RN
René N.
Director
Share
"Amazing CRM to start your company and advance to a good level!"
What do you like best about Bigin by Zoho CRM?

It contains many features that are much more expensive in other CRMs. Custom fields, complete customer activity management, Signs.

What do you dislike about Bigin by Zoho CRM?

Maybe better integration with Google workspace

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Organized management of my contacts and prospects. Speed in the analysis of the management, closing speed.

Small Business (50 or fewer emp.)
May 17, 2022
 Source
Overall Rating:
5.0
Hector Enrique G. avatar
Hector Enrique G.
Director General
Share
"Facil y util para PyMes"
What do you like best about Bigin by Zoho CRM?

Es una solución practica y muy útil para organizar la información en las pequeñas empresas

What do you dislike about Bigin by Zoho CRM?

Un buen deal seria que se sincronizara con Facebook

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Conocer los pendientes con los clientes Saber cuanto podemos vender Conocer el nivel de ventas actuales

Small Business (50 or fewer emp.)
May 12, 2022
 Source
Overall Rating:
5.0
Atuno W. avatar
Atuno W.
Vice President
Share
"The App which helps to grow the startup."
What do you like best about Bigin by Zoho CRM?

The seamless and use friendly app helps to customize.

What do you dislike about Bigin by Zoho CRM?

Nothing yet, what i can say this is not good.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

pricing and subscription

Small Business (50 or fewer emp.)
May 11, 2022
 Source
Overall Rating:
5.0
AC
Abdurahman C.
Commercial Manager
Share
"Excellent"
What do you like best about Bigin by Zoho CRM?

Zoh Begin is affordable for small and medium sized businesses

What do you dislike about Bigin by Zoho CRM?

As of now i didn’t find anything which i dislike

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Leads followup

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