Bigin by Zoho CRM background blur-sm
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Streamlined CRM for Small Teams
4.5
(286)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Bigin by Zoho CRM Reviews & Product Details

Bigin by Zoho CRM Overview
What is Bigin by Zoho CRM?

Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Bigin by Zoho CRM Categories on Findstack
Crevio Logo
Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Bigin by Zoho CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bigin by Zoho CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Bigin by Zoho CRM Media
Bigin by Zoho CRM video thumbnail
Bigin by Zoho CRM 0
Bigin by Zoho CRM 1
Bigin by Zoho CRM 2
Bigin by Zoho CRM 3
Bigin by Zoho CRM Screenshots
Bigin by Zoho CRM screenshot 1
Bigin by Zoho CRM screenshot 2
Bigin by Zoho CRM screenshot 3
Bigin by Zoho CRM screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 07, 2025
Bigin by Zoho CRM Logo
286 Bigin by Zoho CRM Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
May 17, 2022
 Source
Overall Rating:
5.0
Hector Enrique G. avatar
Hector Enrique G.
Director General
Share
"Facil y util para PyMes"
What do you like best about Bigin by Zoho CRM?

Es una solución practica y muy útil para organizar la información en las pequeñas empresas

What do you dislike about Bigin by Zoho CRM?

Un buen deal seria que se sincronizara con Facebook

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Conocer los pendientes con los clientes Saber cuanto podemos vender Conocer el nivel de ventas actuales

Small Business (50 or fewer emp.)
May 12, 2022
 Source
Overall Rating:
5.0
Atuno W. avatar
Atuno W.
Vice President
Share
"The App which helps to grow the startup."
What do you like best about Bigin by Zoho CRM?

The seamless and use friendly app helps to customize.

What do you dislike about Bigin by Zoho CRM?

Nothing yet, what i can say this is not good.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

pricing and subscription

Small Business (50 or fewer emp.)
May 11, 2022
 Source
Overall Rating:
5.0
AC
Abdurahman C.
Commercial Manager
Share
"Excellent"
What do you like best about Bigin by Zoho CRM?

Zoh Begin is affordable for small and medium sized businesses

What do you dislike about Bigin by Zoho CRM?

As of now i didn’t find anything which i dislike

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Leads followup

Small Business (50 or fewer emp.)
May 09, 2022
 Source
Overall Rating:
5.0
Amit J S. avatar
Amit J S.
Chief Executive Officer
Share
"Just right for a small business"
What do you like best about Bigin by Zoho CRM?

Ease of set-up and ease of usage. It is very intuitive and user-friendly. You can customize the workflow as per your business process with ease. The help videos offered at every step are extremely crisp and useful.

What do you dislike about Bigin by Zoho CRM?

You can apply only one filter at a time on your leads, deals, etc. Facebook Ads integration requires third party tools such as Zapier which kind of doubles your cost. Whatsapp business integration is missing

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Lead Management, Sales process automation. Collaboration across teams. Yes, there is a financial benefit because it helps us prevent lead leakage. It has

Small Business (50 or fewer emp.)
May 05, 2022
 Source
Overall Rating:
5.0
SS
Shuaib S.
P
Share
"Simplicity At Best"
What do you like best about Bigin by Zoho CRM?

For a beginner, Bigit is the way to go. Simple, easy to use, and understand

What do you dislike about Bigin by Zoho CRM?

Although it fulfills all requirements, integrations need to be widened

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Lead, Contact and Sales Management

Small Business (50 or fewer emp.)
May 03, 2022
 Source
Overall Rating:
5.0
DB
Danny B.
Vp Operations
Share
"The Perfect fit for a StartUp"
What do you like best about Bigin by Zoho CRM?

This is a very efficient and flexible platform that takes some complex areas of forecasting and puts it into an application that can be edited in many ways. I very much liked the flow of the data and the fields are customizable.

What do you dislike about Bigin by Zoho CRM?

I feel the price should be more customised to the type of market this platform is being used by. It is not that much less expensive than other platforms that are used by S-M size businesses.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Bigin has given us visibility on various sales pipeline development as well as partner interest and other sales opportunities that are building. The main challenge it has solved is the need for a CRM that is simple, flexible and cheaper.

Small Business (50 or fewer emp.)
Apr 28, 2022
 Source
Overall Rating:
5.0
Sathish M. avatar
Sathish M.
Chief Executive Officer
Share
"Best CRM for Startups"
What do you like best about Bigin by Zoho CRM?

Simplicity in nature of the CRM. Easy to implement.

What do you dislike about Bigin by Zoho CRM?

Nothing yet. But the lead scoring feature can be added.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Sales management, CRM, data storage space.

Small Business (50 or fewer emp.)
Apr 25, 2022
 Source
Overall Rating:
5.0
AR
Arman R.
Marketing
Share
"Simple to use, Easy to set up and Everything an SME needs"
What do you like best about Bigin by Zoho CRM?

I'm absolutely in love with Zoho Bigin. I was looking for a tool to manage the sales team in our small business but there wasn't any simple tool to help an SME in managing their team, every other tool was complicated. They are simple to use, easy to set up and have everything you need.

What do you dislike about Bigin by Zoho CRM?

I wasn't able to edit the last name under the contacts. There are other places where certain fields are mandatory, I wish they work on giving options to edit and not make it mandatory.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Streamlining the lead management and sales process.

Small Business (50 or fewer emp.)
Apr 22, 2022
 Source
Overall Rating:
5.0
Rupak S. avatar
Rupak S.
Manager, Customer Success | Interakt By Jio Haptik
Share
"Easy to Use CRM. Best suited for SMBs"
What do you like best about Bigin by Zoho CRM?

I have been using Zoho Bigin for over a year now. It's very simple and easy to use. Though there are no advanced features like Zoho CRM, it's best for SMBs as it's less expensive than Zoho CRM.

What do you dislike about Bigin by Zoho CRM?

The colour is very dull. Fonts can be better. Overall, the design can be improved. They should provide some basic functionalities like restricting the users to edit the custom views and deleting the fields even if they are used in the custom views.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Maintaining the Sales Pipeline from Lead to Closure. Accounts & Contacts Management. Keeping track of the engagements with the accounts like Calls, Meetings and other activities.

Small Business (50 or fewer emp.)
Apr 21, 2022
 Source
Overall Rating:
5.0
GR
Guillaume R.
Consultant En Stratégies Digitales
Share
"Bigin, Simple et efficace"
What do you like best about Bigin by Zoho CRM?

J'aime particulièrement l'interface qui est claire, simple et efficace. Les fonctionnalités essentielles qu'on peut attendre sont présentes.

What do you dislike about Bigin by Zoho CRM?

J'aurais apprécié une intégration directe avec Zoho Booking.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Je piote mon activité de la prise de contact à la vente.

Small Business (50 or fewer emp.)
Apr 15, 2022
 Source
Overall Rating:
5.0
Ramanathan D. avatar
Ramanathan D.
F
Share
"Bigin CRM Review by SGF Video Academy"
What do you like best about Bigin by Zoho CRM?

The deal pipelmanagement feature in really awesome. The workflow automations are great features too. At this price point, Zoho has packed wonderful features inside Bigin CRM.

What do you dislike about Bigin by Zoho CRM?

Not at all. But if Bigin CRM had provided a few more number of pipelines to create in their pricing plans, that would have been fantastic.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Lead management and Deal managament. It helps us to to get organised professionally so that no deal slips through the cracks or due to oversight.

Small Business (50 or fewer emp.)
Mar 30, 2022
 Source
Overall Rating:
5.0
MM
Miraziz M.
Manager
Share
"Tailored to SMEs"
What do you like best about Bigin by Zoho CRM?

Pipelines and stages that help us to manage and deliver the services on time. It allows to have general overview of your business activities from customer to project management

What do you dislike about Bigin by Zoho CRM?

There is no Leads tab, there is only customer tab so both leads and customers need to be entered in the same section. But it is not a big problem as you can customize customer category.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

We are using it for customer management, project management, project pipelines, an overview of sales reports, team collaboration and so on.

Small Business (50 or fewer emp.)
Mar 24, 2022
 Source
Overall Rating:
5.0
Marco Antonio L. avatar
Marco Antonio L.
Profesor Universitario A Tiempo Parcial
Share
"The best CRM for small and medium-sized companies"
What do you like best about Bigin by Zoho CRM?

It helped me streamline processes in my company

What do you dislike about Bigin by Zoho CRM?

Nothing really, only the integration with Linkedin would be missing

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

speed in the commercial processes, in the follow-up of the prospects and in the fast and available information from any device.

Small Business (50 or fewer emp.)
Mar 14, 2022
 Source
Overall Rating:
5.0
Lays H. avatar
Lays H.
Executivo De Contas
Share
"melhor CRM"
What do you like best about Bigin by Zoho CRM?

CRM DE MELHOR ENTENDIMENTO E INTERFACE. AINDA POSSSUI APP DE FACIL ACESSO EM TODOS OS LUGARES. CONSIGO ORGANIZAR TODO MEU SISTEMA DE VENDAS DE MAENIRA FACIL. AMEI O APP.

What do you dislike about Bigin by Zoho CRM?

AINDA NÃO UTILIZO TODOS OS RECURSOS. MAS TODOS QUE UTILEI ATE AGORA TEM FUNCIONADO E NÃO TIVE PROBLEMAS. ACREDITO QUESE COLOCASSE UM ISTEM AMAIS RAPIDO PARA EXCLUSÃO DE CADASTROS.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

RESOLVO TODO MEU SISTEMA DE VENDAS E ATENDIMENTO A CLIENTES. ORGANIZO POR FASES E ISSO ME AJUDA A CRIAR ROTAS. MEU DESEMPENHO AUMENTOU E CONSIGO SER MAIS RAPIDA.

Mid Market (51-1000 emp.)
Jan 24, 2022
 Source
Overall Rating:
5.0
MY
Muhammad Y.
Business Development Manager
Share
"Excellent Support"
What do you like best about Bigin by Zoho CRM?

Ease of access for all the leads and managing their status is extremely efficient.

What do you dislike about Bigin by Zoho CRM?

Sometimes the calls don't work properly which is a big let down

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Managing all the clients and updating their records with details and complete status of each lead

Small Business (50 or fewer emp.)
Jan 09, 2022
 Source
Overall Rating:
5.0
Dhivakar b. avatar
Dhivakar B.
Chief Executive Officer
Share
"BEST SALES ANALYTICS TOOL FOR SMALL BUSINESSES"
What do you like best about Bigin by Zoho CRM?

Zoho Bigin is saving my time and showing sales analytics of my company like how many opportunities I am having, how many deals failed, deals won, so on. Free Version is mostly enough for proprietorship concerns and even though private label companies too. Just try this tool and use it daily for at least 30 days. Initially, my mind doesn't fit for this tool, but after I make it a habit this tool is increasing my revenue. Thank you zoho and sridar vembu

What do you dislike about Bigin by Zoho CRM?

IT SHOULD HAVE INDIVIDUAL FIELD LIKE COMPANIES

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

I CAN FIND NEW AND OLD OPPORTUNITIES, SO I START TO FOLLOW UP THOSE PEOPLE AND MAKE A DEAL

Small Business (50 or fewer emp.)
Jan 04, 2022
 Source
Overall Rating:
5.0
JM
Jonathan M.
Ceo On A E Learning Platform
Share
"very simple crm for small business"
What do you like best about Bigin by Zoho CRM?

Bigin is a simple tool that really saves time. Its strengths are: Very varied workflows User access rights Very easy to use interface Detailed statistics of all operations

What do you dislike about Bigin by Zoho CRM?

I find there are a lot of categories that are not useful.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

I solved a problem that I could not find in other CRMs: customizable access rights We can define to the letter what each user has the right to do, see etc ... That's great!

Small Business (50 or fewer emp.)
Jan 03, 2022
 Source
Overall Rating:
5.0
Vaibhav A. avatar
Vaibhav A.
Founder & Ceo
Share
"Best CRM for SMBs!"
What do you like best about Bigin by Zoho CRM?

The ease of usage, the mobile version of the product.

What do you dislike about Bigin by Zoho CRM?

Actually nothing, just that adding a customer and their requests separately is a task in my line of businesses.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

My sales and CX team uses Bigin and keeps track of their progress wrt all customers! My manager also uses it to take updates and reviews.

Small Business (50 or fewer emp.)
Dec 10, 2021
 Source
Overall Rating:
5.0
MA
Mohamed A.
Business Development
Share
"Simple but packed"
What do you like best about Bigin by Zoho CRM?

Very nice tool and simple to use without big learning curve. Has the essential features and data management any company would need

What do you dislike about Bigin by Zoho CRM?

None, It is fully packed for small and medium companies

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Mainly data scattered all over the company to be centralized

Small Business (50 or fewer emp.)
Dec 10, 2021
 Source
Overall Rating:
5.0
Nelson R. avatar
Nelson R.
Coach Ihtp
Share
"Bigin é TOP!"
What do you like best about Bigin by Zoho CRM?

Para quem gosta de organizar os seus contactos, trabalhar a sua rede de networking e os futuros clientes, este é para mim o melhor CRM para profissionais liberais. Simples de trabalhar, funcional e com bastantes opções de integração. Parabéns Zoho :-)

What do you dislike about Bigin by Zoho CRM?

Nada. Tem tudo o que eu preciso para trabalhar os meus contactos.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Consigo organizar a minha lista de contactos e trabalhá-la no sentido de evoluir para potenciais clientes, e visualizar tudo em tempo real.

Visit website