Bigin by Zoho CRM Pricing Overview

I appreciate the thoughtful design of this compact CRM, tailored specifically for small businesses. Its simplicity prioritizes ease of use, efficient pipeline management, and affordability. The user-friendly interface enhances its intuitiveness, ensuring a seamless experience, while its mobile compatibility allows for flexibility. Additionally, the inclusion of an email marketing feature adds value to its comprehensive functionality.

While this CRM is well-suited for small businesses, it does have certain limitations. Its scalability is somewhat restricted, and it lacks some advanced features that larger enterprises may require. Notably, the absence of a direct lead import function from LinkedIn Social Network (SN) could be a drawback for users seeking seamless integration. Furthermore, customization options are limited, potentially hindering users who prefer a more tailored approach to fit their specific needs. Enhancements in scalability, advanced functionalities, LinkedIn integration, and customization options could significantly improve the overall appeal and adaptability of this CRM.

Bigin plays a crucial role in managing my lead generation process by providing timely reminders for follow-ups. The visual pipeline feature aids in keeping my leads systematically organized, allowing me to track their progress effortlessly. Additionally, the built-in email automation feature proves invaluable by handling repetitive tasks, ensuring the delivery of personalized messages to nurture leads and maintain their engagement. This comprehensive suite of functionalities significantly streamlines my workflow and enhances the efficiency of my lead management efforts.

At first glance, Zoho Bigin might seem like a budget-friendly CRM option – and it is – but it’s not lacking in features. In fact, it offers quite a robust set of tools to help you manage your customer relationships. Plus, it's priced attractively, making it a great value for smaller businesses or those on a budget.

One area where Zoho Bigin falls short is its limited integrations. While it does integrate with popular tools like Mailchimp and QuickBooks, it would greatly benefit from a wider selection of integrations to make it even more versatile and valuable for businesses. Hopefully, Zoho will continue to expand its integrations in the future to make Bigin an even stronger contender in the CRM market.

Lost cost crm

Cost effective and easy to use. The platform has minimal learning curve.

Limited features and upgrade to most required features.

Bigin by Zoho CRM is an absolute game-changer! It's solving the age-old issue of complexity in managing customer relationships for small businesses. With its simplified interface and powerful features, it's like having a personal assistant dedicated to organizing everything seamlessly. First off, the streamlined nature of Bigin makes managing customer data an absolute breeze. No more drowning in spreadsheets or getting lost in a labyrinth of information. It's all neatly organized and easily accessible, saving me heaps of time and sparing me from those dreadful data-entry headaches. What's more, its user-friendly design allows me to focus on what truly matters: nurturing relationships. The ability to track interactions, follow-ups, and deals all in one place helps me stay on top of my game. It's like having a cheat code to supercharge my productivity! The icing on the cake? Bigin's affordability. As a small business, cost-effectiveness is crucial, and Bigin delivers top-notch functionalities without burning a hole in my pocket. It's like having a premium CRM experience without the premium price tag. The benefits are immense! Not only does it enhance my efficiency and organization, but it also boosts my confidence in managing client relationships. When your CRM does the heavy lifting, you're free to focus on providing stellar service and growing your business. In a nutshell, Bigin by Zoho CRM isn't just a tool; it's a game-changer that simplifies my work life, empowers me to nurture customer relationships effectively, and ultimately contributes to the success and growth of my business. It's like having a trusted ally by my side, and that's priceless!

The UI is clutter free and absolutely to the point. Decent amount of customisation is possible at user/company level. Also the fact that there is an app for the phone is very helpful specially for sales team for recording their calls to prospects and customers.

The downside that I have seen so far is that their is no onboarding training on offer currently. This in my opinion is a flip side for first time CRM users as they need some decent amount of training to be given to use the CRM to their benefit. Also I noticed that some bare basic things like their add-ons are not exactly integratable. For ex. I have zoho invoice add-on on bigin. but if I create a quotation from within bigin in zoho invoice, the quotation value doesn't reflect in the pipeline. In order to make it, some codes need to be written as per their customer support. And that service is chargeable.

I am still in evaluation stage. But once implemented, it will help us capture immense amount of data and give us insights about Win-loss scenarios, potential opportunities etc etc. Right now there is no CRM in place within the organization. Once data capture happens properly, even dashboards will get built up which will help the management in taking better informed decisions. Also the add on of zoho invoice has made the job of preparing quotations and invoices very easy and in a presentable format.

The short learning curve for users and the granular setup options you can customize for own purposes. No clutter or non-used ítems, it has the things you need for a primary to medium company looking to follow their sales more clearly. For the number of features, the price is super competitive.

Browser Notifications are missing. The Email templates can improve a little bit, and the default system notifications can´t be modified. Dashboards do not have pdf export option. Can´t determine incoming IMAP messages dates, it just grabs everything that the Inbox connected haves.

Simple sales following, if data quality is monitored by admins, the lecture of the movements becomes easier. Out company have a better view of what is happening across sales deparments.

I just recently started using Bigin as my CRM for my Real Estate Group and I love it. Its easy to use, very affordable and overall a great product.

I dislike that all the add-on's come with additonal fees, and the onyly way to make your full platfrom run properly is to add in all the moiving poarts at an additional cost for each.

They are making the aease of runing my RE Group easier and more streamlined.

Bigin by Zoho CRM is an affordable yet flexible and adaptable CRM system. It is eas to implement and customise and cane be extended with multiple integrations. Fields can be customised on the fly and it's a highly intuitive system that requires little tech expertise. The integration with Gmail is also seamless and makes managing contacts and emails very easy. Customer support is also responsive. I use Bigin every day and am thrilled to have found such a great system, at last.

The part of Bigin that I haven't quite msatered is Pipelines. I'm not sure that I have fully grasped the concept or how best to sue them. This would be a simple matter of reading up on the tutorials etc to manage this side effectively. It looks like a well organised module.

Bigin by Zoho CRM has enabled me to get my contact management system under control, with minimal time investment to set up. I can also add and change fields as I go, as needs crystalise. It's a great tool and is excellent value for money.

As a young startup, standing on the threshold of our business journey, we found Bigin to be tailor-made for our needs. The interface is intuitive and doesn’t come with the often steep learning curve associated with other CRM solutions. It offers just the right balance of functionality and ease of use, making it an excellent fit for startups like ours that are just beginning to find their footing. Honestly, I can't imagine a better software for us at this stage of our journey. While no software is without its hitches, the few areas where Bigin can improve are vastly overshadowed by its benefits. Hence the 9/10 rating. For all the young startups out there seeking a CRM that aligns with their nascent stages, I wholeheartedly recommend giving Bigin by Zoho a try.

Although Bigin by Zoho offers an intuitive interface, I did wish for a bit more customization options to cater to some specific needs we had. It's great for starters, but a few more advanced features would be a cherry on top

Cost-effectiveness: Many startups operate on a tight budget. Bigin offers an affordable solution without compromising on the essential CRM features. This ensures that even small companies can maintain a competitive edge without straining their finances. Benefit: Saves on operational costs and allows allocation of funds to other crucial business areas. Simplicity: Startups and smaller teams may not have the luxury of a dedicated IT team to manage complex software. Bigin’s intuitive interface ensures that even those with minimal technical proficiency can use the CRM effectively. Benefit: Reduces the time and resources spent on training. Users can get up and running quickly. Lead Management: Tracking leads and ensuring timely follow-ups can be a challenge without a structured system in place. Bigin allows businesses to track, manage, and nurture leads efficiently. Benefit: Improved lead conversion rates and more effective sales pipelines.