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At a Glance
Overview
SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With robust customization options, an intuitive user interface, and a flexible pricing model Sugar CRM makes it accessible for businesses of all sizes to m... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Bitrix24 is an all-in-one solution for everything from customer relationship management, to task and project tracking. The platform promises the “ultimate workspace”, and provides virtually everything a modern business needs to stay ahead of the curve in the current digital landscape. Over 10 mil... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Sell Starting
$49.00
/ month
Server Starting
$80.00
/ month
Enterprise
$85.00
/ month
Market Starting
$1000.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Basic
$61.00
/ month
Standard
$124.00
/ month
Professional
$249.00
/ month
Enterprise
$499.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- Great features.
- Good CRM and phoning systems.
- Convenient IP telephony.
- Terrible reporting.
- Poor customer service.
- Struggles with uploading larger files.
Reviewer's Segments
Small Business
38.58%
Mid Market
42.52%
Enterprise
18.9%
Small Business
52.62%
Mid Market
31.84%
Enterprise
15.53%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
28
- A2 Hosting
- ADAPTcrm
- Calendar
- Chat2Desk
- ChatArt
- Cloudways
- Dialpad Talk
- DreamHost
- Dropbox Business
- Gmail
- Godaddy Hosting
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Goolara Symphonie
- HostGator
- HubSpot CRM
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- JangoMail
- Jira
- JivoChat
- LivePerson
- Magnolia
- MyOwnConference
- OneDrive
- PandaDoc
- Pinecone
- Pinpointe On-Demand
- ReachMail
- Ring Central
- RingCentral MVP
- Rippling
- SE Ranking
- Shift4Shop
- Site123
- Skuid
- Smith.ai Live Website Chat
- SnapEngage
- Stripe
- Userlike
- Web.com Hosting
- WordPress.com
- Zapier
- Zendesk Support Suite
- ZoomInfo
- dhosting
- iSpring Learn
- tawk.to
Total integrations:
24
- A2 Hosting
- ADAPTcrm
- Calendar
- Chat2Desk
- ChatArt
- Cloudways
- Dialpad Talk
- DreamHost
- Dropbox Business
- Gmail
- Godaddy Hosting
- Google Analytics 360 Formerly Google Analytics Premium
- Google Drive
- Goolara Symphonie
- HostGator
- HubSpot CRM
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- JangoMail
- Jira
- JivoChat
- LivePerson
- Magnolia
- MyOwnConference
- OneDrive
- PandaDoc
- Pinecone
- Pinpointe On-Demand
- ReachMail
- Ring Central
- RingCentral MVP
- Rippling
- SE Ranking
- Shift4Shop
- Site123
- Skuid
- Smith.ai Live Website Chat
- SnapEngage
- Stripe
- Userlike
- Web.com Hosting
- WordPress.com
- Zapier
- Zendesk Support Suite
- ZoomInfo
- dhosting
- iSpring Learn
- tawk.to
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By SugarCRM Inc.
- Located in Cupertino, California, United States
- Founded in 2004
- By Bitrix, Inc.
- Located in Alexandria, Virginia, USA
- Founded in 2012
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