SugarCRM vs Close

Take a look at how SugarCRM and Close stack up against each other across pricing, features, and support using feedback from real users like yourself. SugarCRM scores 4.1 out of 5 from 127 reviews, while Close has been rated 4.7 out of 5 from 901 reviews.

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SugarCRM

4.1

( 127 )

Learn more

Close

4.7

( 901 )

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At a Glance

SugarCRM

Starting at:

$49.00/month

4.1

( 127 )

CRM Software

Starting at:

$29.00/seat/month

4.7

( 901 )

CRM Software

Overview

SugarCRM

SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With ... Learn more

SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With robust customization options, an intuitive user interface, and a flexible pricing model Sugar CRM makes it accessible for businesses of all sizes to m... Learn more

Capabilities

AI Enabled
API Available
Open Source
CLI Available

Images

View 5 images

Close is an all-in-one CRM software that allows users to manage relationships with customers and leads. The platform offers sales automation featur... Learn more

Close is an all-in-one CRM software that allows users to manage relationships with customers and leads. The platform offers sales automation features that can support lead generation efforts and internal sales processes. Close also makes it easy to communicate with and nurture leads. By providing... Learn more

Capabilities

AI Enabled
API Available
Open Source
CLI Available

Images

View 7 images

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Pricing

SugarCRM

Free trial available

Free plan available

Billing type Recurring Subscription

Sell Starting

$49.00

/ month

Server Starting

$80.00

/ month

Enterprise

$85.00

/ month

Market Starting

$1000.00

/ month

See all pricing

Free trial available

Free plan available

Unit Seat

Billing type Recurring Subscription

Starter

$29.00

per seat / month

Basic

$69.00

per seat / month

Professional

$99.00

per seat / month

Business

$149.00

per seat / month

See all pricing

Pros and Cons

SugarCRM

Pros

Not enough data available.

Cons

Not enough data available.

Pros

Excellent support for sales team
Free trial available for beginners
Convenient and easy to use sales tracking
SMS, video, calling, and other channels all in the same place
Full context overview on every deal

Cons

Not as well-known as some alternatives
Fewer integrations than some competitors

Reviewer's Segments

SugarCRM

Small Business

38.58%

Mid Market

42.52%

Enterprise

18.9%

Small Business

71.03%

Mid Market

28.08%

Enterprise

0.89%

Deployment

SugarCRM

Cloud based
Desktop based
Mobile based
On-premise

Cloud based
Desktop based
Mobile based
On-premise

Support

SugarCRM

24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

24/7 (Live rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training

SugarCRM

Documentation

Documentation

Integrations

SugarCRM

Total integrations: 28

A2 Hosting
ADAPTcrm
ActiveCampaign for Marketing
Airtable
Allegrow
Asana
Balto
Bento for Business
Better Proposals
BuiltWith
COZYROC
Calendly
ChartMogul
Clearbit
Cloud Elements
Cloudways
Custify
Customer.io
Dialpad Talk
DreamHost
Drift
Fireflies.ai
Geckoboard
GetAccept
Gmail
Godaddy Hosting
Gong
Google Calendar
Google Sheets
Goolara Symphonie
HelloSign
Help Scout
HostGator
HubSpot CRM
HubSpot Marketing Hub
Hunter
Incrowd Interview
Integrately
Intercom
Intuit Mailchimp
InvoiceBerry
JangoMail
Jiminny
JustCall
LeadFuze
LiveAgent
LivePerson
Magnolia
MeisterTask
PandaDoc
Pinpointe On-Demand
Process Street
QuotaPath
ReachMail
Reply
Ring Central
RingCentral MVP
Rippling
Shopify
Signable
Skuid
Trello
Typeform
Unbounce
UpLead
Web.com Hosting
Wingman
Zapier
Zendesk Support Suite
Zoom
ZoomInfo
dhosting

Total integrations: 47

A2 Hosting
ADAPTcrm
ActiveCampaign for Marketing
Airtable
Allegrow
Asana
Balto
Bento for Business
Better Proposals
BuiltWith
COZYROC
Calendly
ChartMogul
Clearbit
Cloud Elements
Cloudways
Custify
Customer.io
Dialpad Talk
DreamHost
Drift
Fireflies.ai
Geckoboard
GetAccept
Gmail
Godaddy Hosting
Gong
Google Calendar
Google Sheets
Goolara Symphonie
HelloSign
Help Scout
HostGator
HubSpot CRM
HubSpot Marketing Hub
Hunter
Incrowd Interview
Integrately
Intercom
Intuit Mailchimp
InvoiceBerry
JangoMail
Jiminny
JustCall
LeadFuze
LiveAgent
LivePerson
Magnolia
MeisterTask
PandaDoc
Pinpointe On-Demand
Process Street
QuotaPath
ReachMail
Reply
Ring Central
RingCentral MVP
Rippling
Shopify
Signable
Skuid
Trello
Typeform
Unbounce
UpLead
Web.com Hosting
Wingman
Zapier
Zendesk Support Suite
Zoom
ZoomInfo
dhosting

Top Alternatives

SugarCRM

See all alternatives