Close vs SugarCRM

Take a look at how Close and SugarCRM stack up against each other across pricing, features, and support using feedback from real users like yourself. Close scores 4.7 out of 5 from 901 reviews, while SugarCRM has been rated 4.1 out of 5 from 127 reviews.
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Close CRM Software logo

Close

4.7

( 901 )

SugarCRM CRM Software logo

SugarCRM

4.1

( 127 )

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At a Glance
Close CRM Software logo
Close
Starting at:
$29.00/seat/month
SugarCRM CRM Software logo
SugarCRM
Starting at:
$49.00/month
Overview
Close CRM Software logo
Close
Close is an all-in-one CRM software that allows users to manage relationships with customers and leads. The platform offers sales automation features that can support lead generation efforts and internal sales processes. Close also makes it easy to communicate with and nurture leads. By providing... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Close
View 7 images
Close Screenshots
Close screenshot 1
Close screenshot 2
Close screenshot 3
Close screenshot 4
Close screenshot 5
Close screenshot 6
Close screenshot 7
SugarCRM CRM Software logo
SugarCRM
SugarCRM is a customer relationship management (CRM) software that helps businesses manage sales, marketing, and customer service activities. With robust customization options, an intuitive user interface, and a flexible pricing model Sugar CRM makes it accessible for businesses of all sizes to m... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
SugarCRM
View 5 images
SugarCRM Screenshots
SugarCRM screenshot 1
SugarCRM screenshot 2
SugarCRM screenshot 3
SugarCRM screenshot 4
SugarCRM screenshot 5
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Pricing
Close CRM Software logo
Close
Free trial available
Free plan available
Unit Seat
Billing type Recurring Subscription
Starter
$29.00
per seat / month
Basic
$69.00
per seat / month
Professional
$99.00
per seat / month
Business
$149.00
per seat / month
See all pricing
SugarCRM CRM Software logo
SugarCRM
Free trial available
Free plan available
Billing type Recurring Subscription
Sell Starting
$49.00
/ month
Server Starting
$80.00
/ month
Enterprise
$85.00
/ month
Market Starting
$1000.00
/ month
See all pricing
Pros and Cons
Close CRM Software logo
Close
Pros
  • Excellent support for sales team
  • Free trial available for beginners
  • Convenient and easy to use sales tracking
  • SMS, video, calling, and other channels all in the same place
  • Full context overview on every deal
Cons
  • Not as well-known as some alternatives
  • Fewer integrations than some competitors
SugarCRM CRM Software logo
SugarCRM
Pros

Not enough data available.

Cons

Not enough data available.

Reviewer's Segments
Close CRM Software logo
Close
Small Business
71.03%
Mid Market
28.08%
Enterprise
0.89%
SugarCRM CRM Software logo
SugarCRM
Small Business
38.58%
Mid Market
42.52%
Enterprise
18.9%
Deployment
Close CRM Software logo
Close
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
SugarCRM CRM Software logo
SugarCRM
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Close CRM Software logo
Close
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
SugarCRM CRM Software logo
SugarCRM
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
Training
Close CRM Software logo
Close
  • Documentation
SugarCRM CRM Software logo
SugarCRM
  • Documentation
Integrations
Close CRM Software logo
Close
Total integrations: 47
  • A2 Hosting
  • ADAPTcrm
  • ActiveCampaign for Marketing
  • Airtable
  • Allegrow
  • Asana
  • Balto
  • Bento for Business
  • Better Proposals
  • BuiltWith
  • COZYROC
  • Calendly
  • ChartMogul
  • Clearbit
  • Cloud Elements
  • Cloudways
  • Custify
  • Customer.io
  • Dialpad Talk
  • DreamHost
  • Drift
  • Fireflies.ai
  • Geckoboard
  • GetAccept
  • Gmail
  • Godaddy Hosting
  • Gong
  • Google Calendar
  • Google Sheets
  • Goolara Symphonie
  • HelloSign
  • Help Scout
  • HostGator
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Hunter
  • Incrowd Interview
  • Integrately
  • Intercom
  • Intuit Mailchimp
  • InvoiceBerry
  • JangoMail
  • Jiminny
  • JustCall
  • LeadFuze
  • LiveAgent
  • LivePerson
  • Magnolia
  • MeisterTask
  • PandaDoc
  • Pinpointe On-Demand
  • Process Street
  • QuotaPath
  • ReachMail
  • Reply
  • Ring Central
  • RingCentral MVP
  • Rippling
  • Shopify
  • Signable
  • Skuid
  • Trello
  • Typeform
  • Unbounce
  • UpLead
  • Web.com Hosting
  • Wingman
  • Zapier
  • Zendesk Support Suite
  • Zoom
  • ZoomInfo
  • dhosting
SugarCRM CRM Software logo
SugarCRM
Total integrations: 28
  • A2 Hosting
  • ADAPTcrm
  • ActiveCampaign for Marketing
  • Airtable
  • Allegrow
  • Asana
  • Balto
  • Bento for Business
  • Better Proposals
  • BuiltWith
  • COZYROC
  • Calendly
  • ChartMogul
  • Clearbit
  • Cloud Elements
  • Cloudways
  • Custify
  • Customer.io
  • Dialpad Talk
  • DreamHost
  • Drift
  • Fireflies.ai
  • Geckoboard
  • GetAccept
  • Gmail
  • Godaddy Hosting
  • Gong
  • Google Calendar
  • Google Sheets
  • Goolara Symphonie
  • HelloSign
  • Help Scout
  • HostGator
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Hunter
  • Incrowd Interview
  • Integrately
  • Intercom
  • Intuit Mailchimp
  • InvoiceBerry
  • JangoMail
  • Jiminny
  • JustCall
  • LeadFuze
  • LiveAgent
  • LivePerson
  • Magnolia
  • MeisterTask
  • PandaDoc
  • Pinpointe On-Demand
  • Process Street
  • QuotaPath
  • ReachMail
  • Reply
  • Ring Central
  • RingCentral MVP
  • Rippling
  • Shopify
  • Signable
  • Skuid
  • Trello
  • Typeform
  • Unbounce
  • UpLead
  • Web.com Hosting
  • Wingman
  • Zapier
  • Zendesk Support Suite
  • Zoom
  • ZoomInfo
  • dhosting
Top Alternatives
Close CRM Software logo
Close
See all alternatives
SugarCRM CRM Software logo
SugarCRM
See all alternatives
Company Details
Close CRM Software logo
Close
  • By Elastic Inc.
  • Located in San Francisco, CA, United States
  • Founded in 2013
SugarCRM CRM Software logo
SugarCRM
  • By SugarCRM Inc.
  • Located in Cupertino, California, United States
  • Founded in 2004