The application is available on my phone and hence is easy to use on multiple devices.
No integration for free plans, please include.
Affordable pricing Ease of use Email tracking
Zoho CRM is a user-friendly and customizable solution that has significantly improved our customer relationship management. Its drag-and-drop workflow builder, insightful reporting, and seamless integrations make it a valuable tool for businesses looking to streamline their processes. Highly recommended for its efficiency and cost-effectiveness.
By incorporating these features, Zoho CRM can become an even more comprehensive and versatile solution for businesses across various industries.
Integrate
Ease to setup and configure, value for money
there seem to be bugs at times, needs a few more features
Management of leads
best in the market ,easy to use ,best indian customer support ,have large number of feature ,best implementation practice as per indian standard,east to integrate with various tools like tableau software and powerbi,can be used for frequent roles , and internal evaluation to devlop core team
little global presnce ,high complexity of coding
in getting direct orders from customer to delivering the quotes pricing and details of delivery ,customer retantion to new customer engagment ,proper utilization of current resource of knowledge pool
Easy to use for any user (admin or end user) and can be implemented in any business industry by doing minimal customisations to the application as per need.
Pricing can be reduced for enterprise edition which comes with loaded features.
Quickly Send quotes to customers, have track of complete customers with stages of the deal / Oppurtunity.
The return on investment and the cost to benefit ratio of ZOHO CRM is unmatched. It has just enough features required to run the sales and marketing division of a small to medium b2b/b2c business without incurring huge cost. It's extremely easy to use and the learning curve for new sales people is usually no longer than a couple of weeks if they use it daily.
The software is best for small to medium business but it doesnt handle all the requirements necessary to run a large company. Customization quickly can become a bottleneck and customer support can sometimes be a little difficult to work with.
Zoho CRM is a customer relation management tool that helps sales and marketing teams to manage an entire customer's journey beginning from lead discovery to converting it to a paid customer.
Ease of use no programming knowledge required or needed, much of the interface is easy and quite simple to use. Reports are easy and lightning quick
Some things can only be customized by admin otherwise one of the better CRMs and at a fair price
Keeping track of clients, calls opportunities and emails
Zoho CRM is very pocket friendly in tariff and as well other Zoho Apps. It comes with Deals, Offers, Leads, Insights, and much more. It was a pleasant experience and great learning during the integration. Firstly, we made an SoW and MVP (Minimum Viable Product) in trial license to understand the proof of concept. Later, we added Zoho in Enterprise Application Azure AD, then we finally got to connect our Zoho CRM. It was used by SAML Authentication, which is friendly and secure.
In our case, our most important feature is translation, which is available on and above the Enterprise plan, which leads us to take the high-value program for translation only, while we preferred to be in Professional plan, but had to move on.
Our CRM is integrated with Leadfeeder and we are also adding data manually wherever required, to maintain a customer base with segregation with categorization. Overall, the experience is good and integration is also more focused on App Gallery available in the Zoho marketplace.