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What is a Webinar?

A webinar (short for “web seminar”) is an online presentation, lecture, or workshop delivered live or on-demand through video. These interactive events allow educators, marketers, and business leaders to share knowledge with a remote audience in real time.

Webinars are a highly effective form of content marketing, but they also serve as online course modules, employee training, and event experiences. They build thought leadership, strengthen brand/customer relationships, and improve customer experience.

Related: Best Webinar Software Platforms | How to Create and Host a Webinar

What Types of Content are Included in a Webinar?

Webinars combine multiple content types to create an engaging educational experience. Most presenters use a variety of mediums to share information and engage the audience. Common content types include:

  • Slideshows: Educational videos often shown with accompanying insights from the lecturer.
  • Live videos: Live streamed videos where presenters can engage in Q&A sessions with customers and show the “human” side of a business.
  • Text chat: Some seminars include chat components for students to talk among themselves or submit questions.
  • Polls and quizzes: Questionnaires, quizzes, and other “testing” content can be used to engage students and track their progress.
  • Screen sharing: Content producers can share their screen to help explain something they’re doing in real-time.

What are Webinars Used For?

Whether live or pre-recorded, webinars serve a wide range of purposes. The most common type is the educational webinar, where a presenter teaches an audience about a specialized topic. Other formats include:

  • Product webinars: These webinars are usually intended to demonstrate the abilities of a product or present a new product to shareholders and clients.
  • Onboarding webinars: Intended for human resources purposes, onboarding webinars can help to welcome a team member into an environment where they’re going to be working.
  • User onboarding webinars: Similar to standard onboarding webinars, user onboarding webinars can introduce a customer to a service or product, to help them learn how to use it.
  • Employee training webinars: Employee training webinars are designed to share specific skills with groups of staff members in a business environment.

Many educational webinars are used as a way of capturing leads for long-term nurturing strategies, whereas product and user onboarding webinars are intended more for customer retention and support. Both of the above use-cases usually require a dedicated webinar software platform with in-built features to streamline the recording and sharing processes.

What are the Benefits of a Webinar?

Webinars offer significant benefits. Depending on the format, you can attract, nurture, and retain customers, engage employees, or establish your position as a thought leader. Key benefits include:

  • Thought leadership: When you deliver engaging, factual, and interesting content in the form of a webinar, you’re more likely to appear as an industry expert.
  • Content creation: Recording your webinars gives you valuable content you can share to help convert customers in the future, through social media, email, and even your blog.
  • Lead generation: Offered as part of a lead magnet, a webinar can help you collect the email addresses of customers who might be interested in your product or service.
  • Employee retention: Webinars can help with training, onboarding, and supporting employees in a fun and engaging way.
  • Brand reach: Webinars can be a great way to attract the attention of a wide range of new customers, particularly if you partner with other thought leaders on your lessons.
Updated April 13, 2026
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