The daily analytics reports that it produces are helpful, and the good value for the cost paid. We have multiple podcasts using some of the features of the service.
The UI doesn't seem intuitive and once set up if you want to tweak things as you learn more about how the service functions, it is not easy to make adjustements.
Currently, we are using it solely for analytics due to limitations within the service. We are slowly looking to transition away from it to a more robust podcast platform.