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Better Stack Reviews: 4.8/5 — Highly Rated
Better Stack lets you see inside any stack, debug any issue, and resolve any incident. Visualize your entire stack, aggregate all your logs into structured data, and query everything like a single database with SQL. Monitor everything from websites to servers. Schedule on-call rotations, get actionable alerts, and resolve incidents faster than ever. Made to fit into your workflow with over 100+ integrations.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Freelancer
Enterprise
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| Ease of use |
Beginner
Intermediate
Advanced
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation, In Person, Live Online, Videos |
| Languages | English |
Better Stack’s Micro bundle costs $100 a month in Europe, $150 in the United States and $350 in Singapore — for exactly the same 480 GB and exactly the same feature list. Every metered rate on the page carries the same multipliers: US is 1.5× Europe, Singapore is 3.5×. The page opens on Europe, the cheapest of the four. Choosing where your data lives is the single largest decision on Better Stack’s price list, and it is made by a dropdown most buyers will scroll straight past.
- What it is: A combined observability and incident-management platform — logs, metrics, traces, errors, uptime monitoring, on-call and status pages.
- Best for: Teams that can host in Europe and want one vendor instead of five.
- Pricing: Free tier, then $29 per responder per month billed yearly. Telemetry billed separately. Verified July 2026.
- The honest catch: The platform costs $29; a fully-equipped status page costs $886.
What Is Better Stack?
Better Stack bundles a set of products usually bought separately: log and trace aggregation queryable with SQL, PromQL or a drag-and-drop builder, metrics, error tracking, session replay, web events, uptime and Playwright transaction monitoring, cron heartbeats, on-call scheduling, incident management inside Slack or Teams, branded status pages, and a Slack-native AI SRE agent that investigates incidents against your telemetry.
Pricing is à la carte rather than tiered. There is one licence price and a long list of separately metered components.
How Better Stack Works
- One responder licence, then metered add-ons.
- Team members are free; responders are not.
- Telemetry is billed by volume, in bundles or pay-as-you-go.
- Data region multiplies every rate.
- Status-page features are the costliest add-ons.
- 60-day money-back guarantee.
Better Stack Pricing
Captured from Better Stack’s pricing page in July 2026 in US dollars, reading both billing toggles and all four data regions.
| Component | Monthly | Billed yearly | Unit |
|---|---|---|---|
| Free tier | $0 | $0 | 10 monitors, 1 status page, 100k exceptions, 5,000 replays |
| Responder licence | $34 | $29 | per licence per month |
| Team members | $0 | $0 | unlimited |
| Slack channel/thread workflows | $9 | $9 | per responder licence per month |
| Reporting & analytics | $5 | $4 | per member per month |
| Additional 50 monitors | $25 | $21 | per month |
| Additional 10 heartbeats | $20 | $17 | per month |
| SSO with Azure or Okta | $5 | $5 | per user per month |
| Audit logs | $250 | $208 | per month |
| Call routing | $250 | $208 | per phone number per month |
| Telemetry bundle | Europe | US East/West | Singapore | Capacity |
|---|---|---|---|---|
| Nano | $25 | $38 | $88 | 40 GB each of traces, logs, metrics |
| Micro | $100 | $150 | $350 | 160 GB each |
| Mega | $210 | $315 | $735 | 340 GB each |
| Tera | $420 | $630 | $1,470 | 700 GB each |
| Multiplier | 1.0× | 1.5× | 3.5× | identical features |
What actually decides your cost:
- Data residency is the biggest multiplier on the page, and it is exact. Europe is the baseline. US East and US West both cost 1.5×. Singapore costs 3.5×. This is not approximate: logs ingestion runs $0.10, $0.15 and $0.35 per GB; metrics retention $0.50, $0.75 and $1.75 per GB per month; error tracking $0.000050, $0.000075 and $0.000175 per exception; session replay $0.00150, $0.00225 and $0.00525 each. Every one is precisely 1.5× and 3.5× the European rate, with only the logs retention figure rounded for display. The capacity and the feature list are identical in all four regions. If your compliance position lets you host in Europe, that choice is worth more than every discount on the page combined.
- The comparison claims do not move with the region, though the prices do. Beside the error-tracking rate the page reads “approx. 6x cheaper than Sentry”, and the section is headed “Sentry-compatible at 1/6th the price.” That text is byte-for-byte identical whether the rate showing is $0.000050 (Europe) or $0.000175 (Singapore) — a spread of 3.5×. The same is true of “up to 2x cheaper than PostHog” on session replay and “At 1/10 of the cost of PostHog or Amplitude” on web events. Whatever the comparison is worth in Europe, it cannot hold equally in Singapore at three and a half times the price.
- The discount badges are honest, and they are off the pay-as-you-go rate — not off each other. Each bundle shows two percentages, and both reconcile exactly against the metered rates published further down the same page. Nano’s 40 GB of logs, traces and metrics costs $32 a month at European pay-as-you-go rates ($6 logs, $6 traces, $20 metrics); the bundle is $30 monthly, 6.25% off — badged “6% OFF” — and $25 yearly, 21.9% off, badged “22% OFF”. The same arithmetic lands on 8%/23% for Mega and 11%/25% for Tera. Verifiable discount claims are rare enough to be worth saying out loud.
- Metrics are 62.5% of every telemetry bill while being a third of the data. Metrics retention costs $0.50 per GB per month against $0.15 all-in for logs — 3.3×. Because the bundles allocate equal gigabytes to traces, logs and metrics, metrics account for exactly 62.5% of the pay-as-you-go equivalent of all four bundles. If you are choosing a bundle size, model your metrics volume first; the logs figure that gives the bundle its name is the cheap third.
- The platform costs $29; the status page costs up to $886. One status page is included, but its options are priced per page per month at yearly rates: white-labelling $208, IP allowlisting $208, single sign-on $208, sending e-mail from your own domain $208, password authentication $42 and custom CSS/JavaScript $12. A single fully-equipped status page therefore runs $886 a month — over 30 times a responder licence, and $1,065 if billed monthly. For a company that wants a branded status page without Better Stack’s footer on it, that one line will dominate the invoice.
- “Unlimited team members” is true until you want reporting. Members are explicitly $0 per member per month, which is genuinely generous next to the per-seat norm in this category. But Reporting & analytics is charged per member, not per responder — $4 each billed yearly. A forty-person engineering organisation with three responders pays $87 for licences and $160 for reporting: the reporting add-on costs nearly twice the platform. Azure and Okta SSO are also per user at $5, while Google SSO is free.
- Heartbeats cost four times what monitors cost. Extra monitors are $21 per 50 (42¢ each); extra heartbeats are $17 per 10 ($1.70 each) — a 4× difference per unit for what is, from outside, a simpler check. Ten of each are included free.
Who Should Use Better Stack
- Teams consolidating five tools into one. The clearest case — logs, metrics, errors, uptime, on-call and status pages under one bill.
- Anyone who can host data in Europe. The same platform at a third of the Singapore price.
- Small teams and side projects. The free tier is unusually complete: 10 monitors, a status page, 100,000 exceptions and 5,000 session replays a month.
- Organisations with many observers and few responders. Free unlimited members is worth real money at scale.
It fits poorly for teams needing Singapore or US data residency on a tight budget; for anyone whose status page must be white-labelled and access-controlled; for metrics-heavy workloads; and for HIPAA-regulated organisations, which Better Stack says outright it cannot serve.
Honest Pros and Cons
Strengths
- A genuinely usable free tier, not a trial.
- Unlimited team members at $0.
- Discount badges that reconcile exactly with the published rates.
- 60-day money-back guarantee — twice the usual 30.
- SOC 2 Type 2, ISO 27001, GDPR, EU storage by default.
- Says plainly it is not HIPAA compliant rather than staying quiet.
Limitations
- Singapore costs 3.5× Europe for identical capacity.
- Comparison claims stay fixed while prices vary 3.5×.
- $208 per page per month for white-labelling, SSO and IP allowlisting.
- Reporting is billed per member, undercutting free seats.
- Metrics are 62.5% of every bundle’s underlying cost.
- Extra heartbeats cost 4× extra monitors, per unit.
Better Stack Alternatives and How It Compares
- Datadog is the full-coverage incumbent Better Stack’s own footer benchmarks against.
- Sentry is the error-tracking standard, and the target of the “1/6th the price” claim.
- PostHog covers session replay and product analytics, named in two claims on the page.
- Grafana Cloud is the closest open-source-rooted alternative for logs and metrics.
- PagerDuty competes specifically on on-call and incident response.
The Verdict
Better Stack is doing something unusual, and mostly doing it well. Rather than a three-tier ladder, it publishes one $29 responder licence and then meters everything else openly — a free tier that is genuinely usable, unlimited team members at no cost, and telemetry priced by the gigabyte with bundles on top. The discount badges even survive checking: Nano’s “6% OFF” and “22% OFF” reconcile to 6.25% and 21.9% against the pay-as-you-go rates published further down the same page, and the same arithmetic holds for all four bundles. Vendors whose percentages can be audited from their own price list are a minority.
The thing to understand before comparing Better Stack with anything else is that the data-region dropdown is the most expensive control on the page. Europe is the baseline; US East and US West cost exactly 1.5×; Singapore costs exactly 3.5× — and that multiplier applies to every metered rate, not just the bundles. The Micro bundle is $100, $150 or $350 a month for the identical 480 GB and the identical feature list. The page opens on Europe, the cheapest of the four, so the figure a casual reader takes away is the best case. Anyone with a compliance requirement pinning data to Singapore should re-price the whole platform before drawing conclusions.
That regional spread also strains the comparative marketing. “Approx. 6x cheaper than Sentry” sits beside the error-tracking rate in every region, unchanged, while that rate ranges from $0.000050 to $0.000175 per exception. The same static claims accompany session replay (“up to 2x cheaper than PostHog”) and web events (“1/10 of the cost of PostHog or Amplitude”). These are not false so much as unqualified: they can only describe one region at a time, and the page never says which.
Two more numbers deserve a place in any budget. Metrics retention costs 3.3× what logs cost per gigabyte, which means metrics are 62.5% of the underlying cost of every bundle despite being a third of the data — so size your bundle on metrics, not logs. And the status-page add-ons are the steepest line on the page: white-labelling, SSO, IP allowlisting and custom-domain e-mail are $208 per page per month each, so a fully-equipped status page reaches $886 a month, more than thirty times a responder licence. Host in Europe, watch your metrics volume, and decide early whether that status page really needs to be unbranded.
FAQ
How much does Better Stack cost?
There is a free tier, then $34 per responder per month monthly or $29 billed yearly. Team members are unlimited and free. Telemetry is billed separately, either pay-as-you-go or in bundles from $25 to $420 a month on European rates. Add-ons — extra monitors, heartbeats, status-page features, reporting, audit logs — are metered individually. A 60-day money-back guarantee applies.
Why does Better Stack’s price change when I pick a different data region?
Because the region multiplies every metered rate. Europe is the baseline, US East and US West cost 1.5×, and Singapore costs 3.5× — for identical capacity and an identical feature list. Logs run $0.10, $0.15 and $0.35 per GB; metrics retention $0.50, $0.75 and $1.75 per GB per month. The page opens on Europe, so the prices shown by default are the lowest available.
Is Better Stack really six times cheaper than Sentry?
That is Better Stack’s claim, printed beside its error-tracking rate — but the claim never changes while the rate does. It appears identically at $0.000050 per exception in Europe and $0.000175 in Singapore, a 3.5× spread. Whatever ratio holds in one region cannot hold in all of them, and the page does not say which region the comparison refers to.
Is Better Stack’s free plan actually usable?
More than most. It covers 10 monitors and heartbeats, one status page, 100,000 exceptions a month, 5,000 session replays, 3 GB each of logs, traces and web events retained for three days, and 30 GB of metrics — with Slack and e-mail alerts. It is labelled “free for personal projects”, and the three-day retention is the main constraint for anything production-facing.
What does a branded status page cost on Better Stack?
One status page is included with a licence, but the options are charged per page per month at yearly rates: white-labelling to remove the “Powered by Better Stack” footer is $208, as are single sign-on, IP allowlisting and sending e-mail from your own domain. Password authentication is $42 and custom CSS/JavaScript $12. A page with all of them costs $886 a month, against $29 for the responder licence itself.
It's easy to implement, even for someone with no programming background. The user interface is great as well and simple to navigate. The notifications are customizable, so we can decide how often and through what medium we get contacted when something goes wrong with our site. The free tier is excellent; due to our basic needs, we stayed in it.
Nothing really, as stated previously, our needs are basic and better uptime covers all of them with flying colors!
Just checking if our website is down due to hosting issues. So far it has notified of all of the incidents.
Status pages are very easy to set up and even the default design is better than anything I have used before. I also appreciate the custom CSS and HTML you can add to make it your own.
The ping and port monitoring is not very useful for me and can be more distinguished from regular uptime monitoring.
Communicating status of several of my project sites. And basic alerting about downtime or incidents.
Setting everything from monitors and contact methods to status pages is a breeze and way waay better than anything else I have tried before. A big PRO for me is the built-in calendar schedule. I can now see who is on call easily and manage how different incidents are dealt with, amazing to have this inside a monitoring tool.
Nothing I can think of. From UI to functionality everything just works.
BetterUptime is the best monitoring/incident management software out there, hands down. Before switching, I was using two other monitoring tools, and none of them doesn't even come close to BetterUptime. BU is simple to set up, with excellent response times and flexible contact methods. Oh, and they have really sleek status pages included with set up taking less than 3 minutes.
- Status Page like (status.example.com) - Statstics - Notifications - Ease of Use - Downtime History - Free plan
- Mobile push notifications is NOT included in the free plan
Downtime History & Website Health Check
- Support is usually responsive and has helped me a few times - Simple UI - Backup to S3 compatible storage providers
- Setting up a dashboard could be be easier
Logs helps us to make better sense of our server logs and it provides useful capabilities to send alerts based on logs.
Easy to use, visually nice, functional uptime monitoring.
Monitoring logic is not well suited hobby projects, for example monitoring is not automatically resumed, if service recovers but incident is not manually Acknowledged.
Service availability
Better Stack was an absolute pleasure to have during Astralmod's goal of minimizing downtime. Better Stack allowed us to reduce our downtime to an absolute minimum, and the implementation was astonishingly simple and straightforward. Thanks to Better Stack's heartbeat system, we were able to implement automated monitoring into all of our applications within minutes, and notify our team if something went south. The Better Stack status page is also amazing, our users can view the real time status of our services and view maintenance. What's amazing is that we were able to connect our domain without needing to upgrade our plan, unlike competitors. Overall, Better Stack is an absolute must-have for teams of any size, the implementation is incredibly straightforward and the pricing is also very pleasant.
We are still yet to run into major issues with Better Stack, as most features are incredibly customizable. The only thing that might be appreciatable for teams of smaller size is simpler customization of the status page. Although the status page looks amazing out of the box, I imagine that some use cases would appreciate simple customization, such as changing colors. Although this is possible using the custom CSS feature that Better Stack provides, this may be slightly difficult to work with for smaller teams, and a simple editor could strongly benefit them.
Better Stack is helping us keep our downtime to a minimum, which is strongly appreciated by our users who can use our services at any time, view maintenance using the innovative status page Better Stack provides, and get real time updates on any mishaps that could happen within our infrastructure.
It's on-call feature that allows us to easily change who is on call and who'll resolve the issues.
the logs feature can be a lot better and if mutliple mointers fail then they can be merged in one single call.
Highly benefecial in maintaining our SLA of 99.9%
Better Stack enables us to take a more pro-active stance towards our customers every day of our work. We receive alerts about downtime instantanously, ensuring that we can swiftly respond to any issues that our customer experiences. The status page enable us to get a good overview of a specific set of monitors, and we can share them (if we wish) with our customers as well. The on-call system can text or call us, or send updates to Slack, when there is an issue.
There is not really a lot that we dislike about Better Stack. If I had to mention a few "nice to haves" that we'd like to see in the future, it's UI/IX improvements in the admin panel, more support for customization on status pages (mostly in regard to how it looks), whitelabelling, etc. Having said that, the support team is *very* receptible to feedback and many of the features I've suggested or requested have been implemented since.
Better Stack allows us to pro-actively respond to incidents, downtime and/or slowness.
BetterUptime from Better Stack has been a game-changer for me. I've found it to be incredibly user-friendly, making it a breeze to use regularly. What's even more impressive is how easy it was to get it up and running. The implementation process was straightforward, and I was able to integrate it into my network without any headaches. One of the standout features of Better Uptime is its exceptional customer support. They're always quick to respond and extremely helpful in resolving any issues that come up. I use Better Uptime frequently to keep a centralized eye on my entire network. It's become an essential tool for me, ensuring that I'm always aware of the status of my network. Plus, it's fantastic for keeping my users informed about the network's status and any planned maintenance or similar events. And something that I really like is the ability to receive calls and SMS alerts during issues. It's a relief to know that if something goes wrong, I'll be notified immediately, allowing me to address problems before they escalate.
While my experience with Better Uptime from Better Stack has been very positive, it's worth noting that the lack of integrated server monitoring might be a downside for some. Better Uptime relies on integrating with standard industry tools for this feature. This hasn't been an issue for me, but it could matter to those who prefer an all-in-one solution.
Centralized Network Monitoring: It provides a unified platform for monitoring the entire network. This centralization makes it easier to oversee network status and quickly identify issues, streamlining the monitoring process. Rapid Incident Notification: The platform's feature of sending calls and SMS alerts for issues ensures prompt notifications. This immediate awareness allows for quicker response to problems, minimizing potential downtime and disruptions. Ease of Use and Implementation: The user-friendly interface and straightforward implementation process make it accessible even for those who might not be highly technical. This ease of use ensures a smoother integration into existing systems.
Easy to setup and start receiving meaningful results. As well as the availability of a free option to use on personal projects. Which I find to be great as I can explore the basic offering until I am ready to implement more advanced tools. Also I find them constantly working on improving their offering which is always great. I found communication via email to be very fast, helpful and prompt.
The use of the email link in order to sign in.
Getting notified as soon as my site is down.
It is very useful for centralizing many different data streams. I have used Better Stack for server log files and the UI on the website was inuitive and helpful. The implementation docs allowed me to have this up and running in no time.
I would like an easier method for pulling down these log files into an excel sheet. Perhaps a download data button on the main log page?
I have lots of logs coming through my website everytime a user does something. Before betterstacks these logs would tend to overwrite themselves if done concurrently. Better Stacks allowed me to funnel all logs to one place for easy analysis.
Getting called, sms'ed, emailed and receiving a push notification when something goes offline is a-mazing. Betteruptime also bundles problems that seem similair, more easily getting to the source of whats happening. Cronjob, heartbeat, domain, dns, imap monitoring. They've got it all. That combined with a lovely UI makes it the best option I have seen for monitoring. Their status page is also supurb, amazing design, shows what it needs to show. Maintenance is clearly announced, reporting on downtime. And the option for subsribers to your status page who automatically get notified if something goes down. In short, simply amazing.
The options for monitoring, calls, when somethign appears on status page are vast. This could lead to some important features getting lost due to the user getting overwhelmed. Fortunatly, the support team is quick to help, and very friendly along the way.
Guaranteed uptime for client systems. We get notified immeadiatly if something goes wrong, (which tech seems to do sometimes). This is an amazing way of ensuring our clients systems are always online. Peace of mind
BetterStack offers a wide range of functions without being overloaded. The web interface is very tidy and follows a clear design principle. We have changed our previous provider in order to make our reactions to operational disruptions faster and more transparent. It also helps us that the number of calls triggered by the system is unlimited. With our previous provider we only had 30 free calls per year! The status pages are very clear and easy to configure. The monitoring systems themselves are very reliable, we initially set them to be a bit too alert, but that has leveled off. We are also very satisfied with the support, we had direct contact with a permanent contact person.
We are currently still having problems with the Microsoft Teams integration and the integration of the status page as a script on our website, which we can certainly solve in a timely manner together with support. Other than that, setting up, ordering, etc. wasn't a problem.
With our previous provider, we often had problems with false positives and alarms because the heartbeat services had very high response times in the meantime. In addition, we were very limited in the design of our status pages and customer communication in the event of a fault was also very inflexible.
We are thinking about switching to a paying plan shortly because we adore this site. It alerts me when a problem arises that needs my attention, and it once saved us from a timeout caused by a memory leak. It has great value to us. The software is friendly, has great status pages, and enables efficient escalation rules.
If there were some capabilities that could be incorporated into apps to proactively assess their health, that would be extremely wonderful. For instance, a composer plugin that keeps track of the health of our database models, views, and other components would be helpful in our situation of managing a fleet of Laravel apps and assisting us in preventing problems before they arise. I am aware, though, that for the time being this is more wishful thinking than a capacity that could change the game.
In order to pinpoint any flaws they are my fault or the fault of the web host, I find it useful to compare the platforms performance to that of my web hosting. Its critical for me to maintain open communication with my users by informing them of the pages condition, including whether it is completely unavailable, performing poorly, or requiring frequent maintenance. The platforms extra advantage of enabling others to report faults raises its value even more.
The simplicity of how everything works. Everything was set for less than 5 minutes and the team was ready to use it.
Can't change owners of the websites when they are added to a team.
Monitoring our uptime and receiving the information we need in a concurrent matter.
The best thing is the short check interval of just three minutes, already in the free tier. It gets better in the paid tiers, with many more features. They even call you if your website goes down.
The web interface wasn't fully customizable and sometimes during our tests, there were some latencies and delays with the website. Not with the monitoring, though, that worked perfectly.
It enables us to save otherwise lost money if we didn't know that our website is down. Uptime is critical in a fast-paced environment where the customers expect us to be reachable 24/7.
Easy to get started with centralized logging using Logtail. Includes log search functionality. Additionally provides customized views with alerts, alongside a dashboard to monitor your system and application logs. It also has a generous free tier.
It recommends using Vector to send the logs to its service. That may require a little more configuration if you want to log your custom application log files.
Centralized Logging for distributed applications and microservices is made easy
It's awesome design and simplicity. I've just plugged it in with a single click on Vercel.
It's not that I don't like that but I'd prefer to have an option to install the website as PWA. So I have it isolated. It would've been cool!
The constant need to access the server through CLI. Obviously the verbosity of the visualization it's amazing.
Simple and well-thought-out interface with all the required options and features.
There is nothing I disklike as yet. Always room for improvement...
Simple easy-to-use monitoring platform that helps us get notified when things go down.
Better uptime provides simple, cheaper and more professional status pages for my clients to stay updated. It makes me look more professional by adding the sites on a custom domain and staying notified regarding any downtime. It provides a history of downtimes in-built within the status page and also allows custom HTML/JS Script.
Sometimes better uptimes sends false emails, saying that the following server is down which is kinda annoying, but most of the time, they do provide real downtimes info.
Better uptime helps provide a more professional-looking dashboard and also custom domain integration with status pages. It helps my clients stay updated with the server uptimes via a short link and also provides a history of downtimes for transparency.
This software is simple to use, has a very well looking web interface to manage it. It was simple to set it up with all of my server, services and customers devices.
There is nothing in particular I didn't liked. Maybe the possibility to integrate the notification of this software with telegram could be useful for me and other users.
Knowing when the services are down is AWESOME! The notifications works great and all the members of my team knows when services that we are maintaining are down.
Easy to setup and for simple requirements even free to use.
To be honest. I can't think of anything right now.
faster awareness of issue with our broadcast system.
Un interface simple, claire, assez intuitive et très bien organisée, truffée de réglages optionnels permettant de répondre aux besoins les plus spécifiques, tout en permettant une prise en main rapide, efficace et immédiate, à un prix compétitif. Le support est fiable, rapide, personnalisé et utile.
"What do you dislike?"... This is not an easy question as the product is already excellent. We can always imagine changes to perfect already outstanding service. If I had to think of something, maybe it is possible to improve "batch" creation with a principle of template, copy, import and export, but we are already in the territory of excessive demands...
Better Uptime helps me keep perfect control over several dozen online services such as websites by alerting me to the slightest anomaly concerning their accessibility. Better Uptime checks for me, 24/7 and every given time, the status of all my services, domain names, email servers, or certificates SSL, while managing the distribution of alerts and incident tracking in the flow of my team and their agendas. It saves me a lot of stress, time and allows me to know before my customers any incident!
It's really quick and easy to setup a check for personal use. A clean, modern look and feel coupled with an intuitive interface makes it so.
The red and green dots on the dashboard are hard to tell apart for colourblind people. Also, I get you want to charge businesses - fair do's - but my hockey club is a voluntary non-profit organisation and we're love an on-call rota.
Our Hockey club website goes offline periodically, about 2-3 times a year. We want to catch that and reboot the services.
You can fully customize the monitoring test endpoint to call (maybe require a POST call? perhaps my not ok response is a 400 HTTP status?) and also create escalation policies to notify incidents. It's great that It can notify someone in charge of it based on a calendar and escalate it to all the team if the incident got no solution. The status page you can add is fully customizable as well, and you know how important it is to have a professional-looking status page. The best feature is you can receive a call on a phone number if an incident is occurring. Fantastic!
The thing I don't like is that you can't have a dashboard with the current status of every monitor you set up on more than one team. It's great that you can have an oversight view of a team's monitors, but if you have more than one team, you have to switch them to have a global view of the situation. The mobile app works fine for notifications but doesn't have any other feature, and it just lets you go to the web app dashboard through the mobile browser.
Two days after setting up my account on Better Uptime, I had a down of one of my servers, and this application was the first one to notify me about the incident.
Setup was fast and easy, reports are clear
Not yet encountered any negatives while using the product
I want to get notified when a site goes down, why it was down, and if it is structural. No more expired SSL thanks to this tool is a sweet bonus.
The onboarding experience was first class, very easy to complete and wasnt swamped with technial jargon. Now that Im using the product for multiple sites, the emails come through straight away, much faster than uptime robot which I had been using in the past. The messaging and quality html emails make managing the uptime easier than ever before.
Not much to dislike. Seriously this completely meets my needs and works exactly as expected. Oh, I disliked how the first few uptime emails came through to my 'Promotions tab' in Gmail (workspace). As soon as I trained Gmail by dragging the email into the inbox this issue was solved.
Keeping my stable of small business websites online, and solving downtime issues as soon as possible. Better Uptime helps me pinpoint what is going wrong, so I can get the sites back online quicker.
I was initially drawn to Better Uptime for its neat interface and generous pricing, but its excellent incident management and easy configuration made it a total no-brainer. Made the switch from Uptime Robot to Better Uptime and never looked back!
There is nothing I dislike that comes to mind. Keep up the good work!
Better Uptime has helped me monitor the historical uptime of several services and alerts me when they go down, which has helped me immensely in reducing downtime to a minimum!
