Better Stack Reviews & Product Details

Loved the custom incident setup we could make, on top of the modern UI the tool is exactly what we were looking for.

nothing much to dislike, a while ago we would appreciate bulk action features, but saw they implemented that this week

it solved all our problems in terms of monitoring the website and alternating the right people at the time of an incident

Its so fast. Super easy to integrate with your existing tools and stack. The UI is clean and intuitive. The customer service is excellent, even for small business clients.

Not cheap, but you get what you pay for.

Excellent log consolidation. Support for vector is a plus, makes it easy to get everything formatted similarly.

It looks fancy, it intergrates well and groups works great.

Nothing? Can't think of anyting that i dislike.

Colletings logs, and make them readable. Uptime monitoring.

I mostly use Uptime service(formerly Better Uptime) for monitoring, while also using Logs occasionally to grab logs from Cloudflare and couple of linux VMs. I will mostly talk about Uptime because that's what I mostly use. But Better Stack Logs also has powerful features, I don't use most of them but you should check it out. It is really easy to get started with uptime monitoring. Monitoring a server? A simple ping check will do. If not, you can monitor any URL, any port of any IP, check IMAP/SMTP, or even check HTTP responses for keywords for checking. Do you want to monitor something that has no exposed service to the Internet, like your home router behind CGNAT? No problem. just put a "curl https://uptime.betterstack.com/api/v1/heartbeat/xxxxxx" on crontab, or find a way to ping the URL at any interval you choose, and you're done. If no heartbeat is received within selected interval, after a confirmation period, alarm goes off. If you want to go even further, their simple yet powerful API and integrations look like they can take you even further, but for smaller operations it is not needed. I, for example, used Zapier integration to post an alert to my Discord server when stuff goes down. There are integrations with popular services such as heroku, Google Cloud, or Webhook in/out (so you can create incidents via webhooks if you don't want to go with API yet get similar function) that you can use to both "import data" and "export data", Importing being monitoring or creating alerts/incidents from other services, and exporting being alerting via other services, like Trello or Slack(similar to my discord example). When an alarm goes off, yes you get an email, yes you can see it on the page, standard stuff. If that's not enough, you can get notifications in literally anywhere else you choose thanks to integrations I mentioned. No Internet at all? Well, if you don't have internet you can't really do anything about the issue that may arise, but at least you'll know something is wrong because you can choose to get called on your phone by Better Stack. It will not be a real person, obviously it's a robocall, but you'll still get notified and you can even acknowledge the incident on the phone call if you're on it so it doesn't call others. The design of the status page is slick and easy to understand, you can edit the basic layout of the services you want to show on the page(you don't have to show all of them) and you can manually create and edit incidents, maintenance notices and more. You have quite a few customization options if you want to dig in, but honestly you'll feel just fine with the default settings. Customer support is just amazing. They will answer your questions directly, without sending you random help articles like any other service does. I am using this service for more than a year, and I did not have any major issues, and couple of minor issues were quickly addressed thanks to the customer service being super fast and straight to point. They know their customers are usually IT people, so they don't spend time explaining stuff that everyone already knows. Only major-ish issue I had was their status page itself going down every now and then before(I added the status page itself to their status monitor just for the sake of it, how ironic lol), but they were already aware of the problems even before I asked what's going on. As I said, I am using this service for over a year at this point, and I do not plan on giving up at all. If they keep operating for 10 years, I will keep using this service for 10 years, for my personal projects as well as any professional work I might do, and I will happily pay for it because it is 1000% worth the money imo.

Status pages can definitely get some more user-friendly customization options. You can choose between multiple layouts and even put your own CSS/JS code, which should allow you to do literally everything, but I don't think that's the most user friendly way to do it. Design of the status page itself is pretty decent and you will not have an issue to use it as is, but being able to more easily customize it would be nice to have. Also I saw on the pricing page that some features I am currently enjoying as a free user is no longer being offered to new free users, and even some of them, such as ability to use your own domain, are only offered on Enterprise plan, which greatly reduces the usability of the service on lower/free tiers. While it is nice that they don't take features away from existing users(that's the easiest way to get your users angry, for example, look at twitter), but I would expect a bit more transparency while this change took place, I only realized this is the case after I recommended the product to another geek friend of mine only for him to realise that he cannot have some features I have without paying quite a considerable amount of money. And on the Logs, they primarily use Vector to collect logs from all kinds of services across platforms. While vector itself is not a bad system, sometimes it randomly stops working and errors out, resulting in logs from servers not appearing on the service. That's probably something customer service can asisst me for a solution, but I had other issues with the vector itself in other use cases I don't really want to deal with it and I'd prefer alternative methods being offered for Debian systems.

I didn't even know I needed to monitor for uptime, because you know, couple of VMs, and one page via Cloudflare Pages. They won't go down, right? Well, it turns out they do. And when they go down, they took your mail server down with it, or your VPN, or your Wordpress instance, or your Minecraft server, then your girlfriend calls you and complains, etc etc. It is a one-man show around here, so I don't really have *that* much going on, but knowing a problem exists is pretty helpful so you can solve it. For example, I recently found out that the server I rented recently from a local company is having random internet dropouts. I got in contact with the hosting company and they tracked it down to a larger intermittent issue with the actual datacenter, so I'm currently planning on moving my services from Bursa back to Istanbul. Although as I said, I don't really have much going on, I try to provide useful stuff to my friends around me, like an adblocking DNS or a small VPN via wireguard, and I'd like to sleep knowing they are still working and I won't learn that my minecraft server crashed out and is down for multiple days from my friends, for example.

We started using Better stack in the early days and it quickly became our favorite monitoring tool. It has an easy and clean UI, good integrations and it was simple to start using it. With the Better stack logs being available we are migrating from Graylog to Betterstack logs and the experience has been very good as well. The tooling is so much easier to work with compared to Graylog. Although it might not be as feature-rich yet the support team is awesome, responds fast and features are implemented in mere days in some cases.

Nothing really stands out at this point for us but since it's quite new, if you are coming from a very feature-rich solution it might be missing some features. But as mentioned the development and improvements are quick.

Better stack uptime helps us detect if websites, apps, or services are up and running. We use the default monitoring and heartbeats for this. Better stack logs helps us centralize logs for multiple servers running the same sites behind a load balancer, logs are quickly queriable, and visualized in dashboards accompanied with alerting to quickly respond to incidents.

Very well designed and straightforward interface with plenty of options to monitor almost anything you need monitored. The integrations with other services really makes this a service that can be your central focal point for a monitoring system of all things. This all along with a very attractive price makes it difficult to consider any other option.

It would be nice to be able to "pause" team members, so they don't get alerts while on vacation or out of the office. Or even to have active hours for a certain person. This goes for monitor checks, would be nice to place a specific monitor into Maintenance mode on demand for xx minutes. Also would be nice to have more complex scheduling for maintenance periods (i.e. every 3rd friday of a month, etc).

Monitoring when websites go down so we can respond to outages quickly.

One of the much better uptime monitor softwares, doesn't give gals positives like others and has more automation and api options even in the free tier.

You do need to upgrade to paid for more advanced options but it isn't expensive either.

More consistent monitoring off my websites and AWS instances.

- The reliability - The checks are made from several regions - Very customizable - The statuses pages are beneficial to share with stakeholders - The integrations including their API

So far, I haven't had any complaints about the tool, but they could potentially add more native integrations, like Telegram. Another good integration could be ClickUp.

- Monitor uptime of all the websites I'm managing - Share the statuses pages with stakeholders - Monitor scripts thanks to the heartbeats - Align team to address incidents timely

Fair Free Tier. Extensive functionality and flexibility. Beautiful UI. Smooth and reliable experience so far. Excellent status tool - probably the best one overall.

UX could be more intuitive in a few areas (active components drop was surprising, could be automatic or pre-activated). A very minor inconvenience, though, and easily fixable.

Customizable status page. Several monitors with options on what to display easily. Incident management and maintenance display. API to fetch data or integrable status component and page. Hooks for Edge Functions monitoring, etc. Also alerts and escalation for team response.

The free plan is really making good to use!

I wish I can edit the status page but it's already great!

I wanted to have a solution that shows me how my apps are and it's doing the job just right.

Has a free tier of service Customizable status page Represents status in a meaningful way Ability to provide updates during issues or even during maintenance Very well designed, kudos to the team Easy setup

There is nothing that I dislike about Better Uptime. It will be very exciting to see the Better Uptime service continue to grow over time and see the features grow and more features added.

It is helping keep track of website uptime. I can compare it against my web hosting to see where issues are, whether it be something I inadvertently caused or something wrong on the web host's end. I wanted to provide transparency to my users about the status of the page, whether it be completely down, degraded performance, or undergoing simple maintenance. The fact that others can report issues too makes it a lot better.

It provides an easy to use interface with SQL-like queries. It's integration allowed me to add Logtail to my projects in a few minutes, unlike other products out there.

I don't think there are any downsides to using Logtail, at least I haven't found any. It serves it's role as it should and there aren't any major issues. Improvements? The only thing I can come up with is a better filtering system, but the one in place is already really good

Logtail has helped me efficiently log all requests to my applications for a good price. Thanks to Logtail I can focus on creating and developing products I offer and I don't have to think about some requests failing.

Both Heartbeet and Monitoring are working great. It also has great support that will respond to your requests in only a few hours.

The only downside is that you can only use 10 monitors if you are using the free tier. But I believe that that is more than enough for most people.

The best feature is that you will receive a mail if one of your services is no longer available.

Well thought out, best free tier plan within it's category.

The navigation within status page reporting section could be a bit clearee, but once you figure it out, everything falls inro place.

It helps our team and customers easily figure out what, when and where happened.

Better uptime is easy to set up, it doesn't require any specific knowledge to set it up. It has a well looking user interface, and I love the integration with slack.

There's nothing I don't like, but what I hope is that the number of functionality will increase up day by day, I'm hopeful that this will happen , because the service works great!!

I want to know when my server goes down, or when my Internet connection stops working. Moreover, I want that all my customers know when services aren't working so they won't call or send email to me.

The logs are real time. I can run a program and then see the logs within seconds.

The first time I logged in it took me a moment to know when ch severs I was using because we have a couple.

Helping more people troubleshoot errors

Sleek UI. The free plan comes with enough bells and whistles to cover our basic needs.

Would be great to have an embeddable iframe widget to show the status of the API.

Monitoring our API allows us to not rely on consumers telling us when it's down.

It was an easy setup. Adding new domains or services was simple and there were many monitoring options available. On top of several monitoring options, there were also several notification methods too.

There isn't really much to dislike about Better Uptime. If I had to list my biggest complaint so far, it would just be that I wish the app was an app and not just a PWA/portal to the website.

Keeping an eye on my servers was the main reason for getting Better Uptime. Now I also use it to monitor services on my home network to get notifications if my internet goes down when I'm not there.

Better Uptime, even on their free plan, provide a clean and easy way to track the availability of your online services. The free plan is great for small-scale projects, while the paid plans provide extremely useful features like calling on-call staff when an outage is detected.

Setting up the website for your customers to view the status of your services was a bit confusing at first, but after a few minutes of messing with it, it worked as intended.

Better Uptime provides us with a great way of tracking the status of our services without setting up a system ourselves. It is extremely easy to set up and maintain.

The setup was quick with minimal friction. The overall experience is pleasant and the service does what it should right off the bat.

Nothing comes to mind so far. Smooth sailing.

Centralized uptime check with alert escalation bavked-in.