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Crazy Egg
Visualize User Behavior
4.2
(110)
by Crazy Egg, Inc.
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Crazy Egg Pricing Overview

Crazy Egg Pricing Plans
Free trial
Subscription
Crazy Egg has 5 pricing plans, from $29.00 to $249.00. A free trial of Crazy Egg is also available. Look at different pricing plans below and see what tier and features meet your budget and needs.
Basic
$29.00
/ month
Standard
$49.00
/ month
Plus
$99.00
/ month
Pro
$249.00
/ month
Enterprise
Contact Us
Pricing information was last updated on February 18, 2024
Pricing information for Crazy Egg is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Crazy Egg must be conducted with the seller.

Crazy Egg Pricing Reviews

Mid Market (51-1000 emp.)
Jan 30, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Share
"Simple - Almost To a Fault"
What do you like best about Crazy Egg?

I love the simplicity and ease of use of CrazyEgg if that's your goal for a heatmap / user recordings software. This platform works well as an initial introduction to user research. CrazyEgg is incredibly cost-effective - with a yearly cost that is small in comparison to its competitors.

What do you dislike about Crazy Egg?

If you're looking for heavy user analytics, segmentation, and etc - you should look into another platform. Additionally, I wished Crazyegg rolled out more features - more often. Their latest feature - user recordings - had some loading issues initially and it was difficult to view on our browsers.

What problems is Crazy Egg solving and how is that benefiting you?

Crazy Egg is helping us analyze what are website visitors are interacting with. It gives us the ability to analyze the effectiveness of our landing page designs (from a UX perspective).

Enterprise (> 1000 emp.)
Sep 19, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Share
"Crazy Egg Bridges the Gap for Managers and Analysts"
What do you like best about Crazy Egg?

Confetti and Heat maps allow managers to quickly focus on issues that would otherwise be harder to translate for data analysts wanting to communicate usability issues up the chain. The recent additional of A/B and multivariate testing, along with session replay, has really brought the product and platform up to a new level. If their road map continues along this path, Crazy Egg is headed in a great direction for its users.

What do you dislike about Crazy Egg?

There could be more integrations with Crazy Egg, in order to bolster it's power, connecting IDs from other commonly used analytics software. Also, the pricing model could be discounted for non-profit and government sectors, as they may not be able to afford higher tier services.

What problems is Crazy Egg solving and how is that benefiting you?

Usability issues mostly, but also content design issues related to placement. Scrolling on various devices forces certain design choices, and CE is one tool we use to evaluate those decisions.

Enterprise (> 1000 emp.)
Sep 19, 2019
 Source
Overall Rating:
5.0
Meredith W. avatar
Meredith W.
Marketing Analyst
Share
"Great tool for heat mapping and recordings!"
What do you like best about Crazy Egg?

I like that CrazyEgg is super simple to use. The set up and installation is quick and painless since you can utilize Google Tag Manager and not have to get a web developer involved to install the one time code snippet. I also really like how CrazyEgg's reporting dashboard is even more simple to use. The results are straight forward and easy to read. The latest updates of Crazy Egg's user interface has made the tool even easier to use.

What do you dislike about Crazy Egg?

Sometimes snapshot setups can be tricky when it comes to more complex tracking, like multiple devices and omitting pop ups. I also wish there was a little more support from a CrazyEgg representative to check to see if we're using the tool to its full ability. I have a feeling there is a ton of value that CrazyEgg can provide that our team doesn't know how to discover.

What problems is Crazy Egg solving and how is that benefiting you?

CrazyEgg is helping our team understand UX problems. We often times marry the heatmaps or clickmaps with web analytics data to paint a clearer picture. Ultimately, Crazy Egg is helping our team improve our online experience and increase brand advocacy.

Small Business (50 or fewer emp.)
Sep 16, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Share
"Changed the way we redesign websites"
What do you like best about Crazy Egg?

Crazy Egg has offered us the missing piece to our website analytics. Not only do we understand how visitors interact with our clients websites, but we also can understand what needs to be changed on the websites to create a better user experience. Specifically, we love the heatmaps and recordings which we analyze more than once a week.

What do you dislike about Crazy Egg?

It’s hard to find things to dislike! Crazy Egg offers us SO MUCH helpful information that it has become an essential part of our onboarding toolbox. The price of Crazy Egg is way below the value it offers.

What problems is Crazy Egg solving and how is that benefiting you?

We are solving our Conversion Optimization solutions. Crazy Egg helps us find where visitors drop off and strategically place tools in those spaces to retain more visitors to convert.

Mid Market (51-1000 emp.)
Jun 05, 2017
 Source
Overall Rating:
0.0
AG
Verified Reviewer
Share
"Changed admin for my account without verification"
What do you like best about Crazy Egg?

This company changed the admin of my account without any notification or verification to me yet continued to bill me for the service. I've incurred around $700 worth of charges for a subscription not under my name, which I haven't used.

What do you dislike about Crazy Egg?

They will update your account information without any notification or verification and continue to charge you.

What problems is Crazy Egg solving and how is that benefiting you?

Was trying to get an idea of how our users were looking at our content.

Small Business (50 or fewer emp.)
Jun 03, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Share
"A tool I did not know I needed"
What do you like best about Crazy Egg?

Crazy egg gives you in a glance what exactly your visitors are doing, where they are clicking, what areas are not visible to them, what is most clicked. This is valuable information in the age of mobile and responsive browsing. It is completely friendly, easy to use, very intuitive and integrates with any kind of site, not only wordpress.

What do you dislike about Crazy Egg?

It can been a bit pricey if your sites get a lot of visitors. If I didnt' have an old account in a free plan, I wouldn't be able to afford it. There was a change in price a very while ago that made me stick with the free plan forever to not lose it. I keep it to get samples of my websites's statistics. But I do wish I could afford the full plan for each site.

What problems is Crazy Egg solving and how is that benefiting you?

It has allow me to make changes in my advertising strategies to get better profit. There are some areas in my site that were not getting the attention it deserved and others that turn up didn't get me any ROI whatsoever. This is a tool to be used as much as any analytics. I highly recommend it with my eyes closed. No wonder it's a Neil Patel product. Excellent as all his products.

Small Business (50 or fewer emp.)
Jul 28, 2020
 Source
Overall Rating:
4.0
FB
Fred Emanuel B.
Seo Specialist
Share
"Competitively priced, very clean UI and a great way to know your customers"
What do you like best about Crazy Egg?

How is it to understand at all points a customer journey on our website thanks to how well its Heatmap feature works.

What do you dislike about Crazy Egg?

I feel that A/B testing could definitely be more polished. The PageCamera feature is a bit clunky as well.

What problems is Crazy Egg solving and how is that benefiting you?

It is low key one of the easiest ways to get customer insights and allows us to see if our current testings are working as intended, allowing us to delve deeper into analysis that sometimes are more complex than just whether a customer makes a purchase or not.

Mid Market (51-1000 emp.)
May 02, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Share
"See what works in an instant"
What do you like best about Crazy Egg?

Easy to use A/B testing tool that's not at all complicated to use. Also, the micro-copy and UX feel very straightforward and intuitive, making it easy even for a first-time user.

What do you dislike about Crazy Egg?

Could feel a little more snappy. Sometimes, it can feel like getting simple results takes a lot of time, making its slick UX feel like it's lagging a little too much.

What problems is Crazy Egg solving and how is that benefiting you?

Clear insights into what our website visitors like, don't like. The kind of web page design and content that appeals to them. And helps us optimize everything we build to a more perfect level.