Crazy Egg Pricing Overview

Very easy to setup and implement on my sites, a very fast and efficient customer support and ever improving with us, customers, in mind.

I dislike absolutely nothing. Love it and recommennd it quite alot.

Adjusting the UX/UI to better suite customers' needs.

Crazy Egg throughly offers all the necessary tools to experiment around and then analyse the data. On top of that, they have the best support that are always responsive & helpful to say the least. All in all, one of the best experiences that we have had with any of the marketing analytics tools.

Lower pricing would be much appreciated, but then again they are definitely in line with the completion & as said its definitely worth the buck.

Testing diffferent kind of landing pages.

The heat mapping is super easy to set up and analyze. Gives us exactly the information we are looking for.

Not really much of a downside. Doesn't have all of the bells and whistles that other solutions have but we didn't need those either.

Analyze web pages and user experience and make changes accordingly. We have been able to do just that.

Super easy to use tool, requires little to no technical chops. Lots of features and easy to navigate and find everything I need. Great support center and customer service.

No major gripes. Not as robust as some of the more enterprise CRO solutions, but also a lot cheaper.

Inspiration to find new testing opportunities, understand how users interact with the website, and even run A/B tests within the platform.

The Crazy Egg interface is super easy to use, and the snapshots it generates are powerful. They provide actionable insights by showing us what's important to our users so that we can help give them more of what they want and less of what they don't. We've been using this tool for over eight years and continue to find value in it!

The main downside is that setting up snapshots is a manual process. Pages that are viewed by users aren't automatically tracked and stored, so you have to set up each page you want captured. We've had our interns work on this though, which has helped with the amount of time and effort a program manager would have to spend on setup.

Crazy Egg snapshot results help us quickly and easily identify what's most important to our users because they are so visual, and we often use it in conjunction with our web analytics tool. For example, when we've noticed in the past that our search bar is red hot in a Crazy Egg heatmap, we look in our web analytics tool to see what they're searching for from that page, and then we adjust the page content/creative to include what they're looking for.

Quick and easy way to assess the site's activity based on user interaction, which helps to guide UX design decisions.

Cost of the enterprise version, even it's a little cheaper than the competitor. Scrollmaps colour coding is a little confusing. When Performing a google search on your product, we see Hotjar as the first result.

We were trying to investigate how a placement of a certain CTA button will affect our conversion rate. Crazy egg gave us the insight that the initial placement was incorrect,

I like that CrazyEgg is super simple to use. The set up and installation is quick and painless since you can utilize Google Tag Manager and not have to get a web developer involved to install the one time code snippet. I also really like how CrazyEgg's reporting dashboard is even more simple to use. The results are straight forward and easy to read. The latest updates of Crazy Egg's user interface has made the tool even easier to use.

Sometimes snapshot setups can be tricky when it comes to more complex tracking, like multiple devices and omitting pop ups. I also wish there was a little more support from a CrazyEgg representative to check to see if we're using the tool to its full ability. I have a feeling there is a ton of value that CrazyEgg can provide that our team doesn't know how to discover.

CrazyEgg is helping our team understand UX problems. We often times marry the heatmaps or clickmaps with web analytics data to paint a clearer picture. Ultimately, Crazy Egg is helping our team improve our online experience and increase brand advocacy.

Crazy has provided us brand many customer insights and observations for UX on our web sites. The video capture is amazing capturing user movement as if we were in a focus group. A great tool to have in your arsenal.

I wish there was a way to export or download the heatmap image as one piece

UX and future designs