Customer service - the technical team are professional, polite and super-efficient
I haven't found anyting to dislike yet...!
Their technical team assisted with a site repair and clean-up (this was carried out for a modest fee clearly set out on the Dreamhost website).
Whenever I need support, they're always quick to help me. I've been using it for 7 years and I have nothing to complain about it. My websites are always online and I feel they are always in safe hands.
I remember it was a bit difficult to set my account up when I first created it. I don't know how it is today for first-time users, but I hope it's easier than it was.
I'm a long-time Dreamhost user and I never had a single problem with them. If there's something I really value from a company is how they make me feel secure and allow me to simply forget I'm paying to be with them. And this happens with Dreamhost. I don't have to worry about my websites, if they are online, if they are safe... Dreamhost takes really good care of them so I can focus on all I need to do. I know they are in good hands. Another thing that I really like about Dreamhost is their support. I needed it a few times and they were always there to help me.
I was new to website creation, Dreamhost made this process interactive & enjoyable!
I was pleased with the service overall, no issues!
I had never built a website before, and shopify & other platforms did not allow the add ons etc. that my business needed.
I love the quick response from the support team. I have a free non-profit account with them but also purchase my own VPS from them that is managed. Pricing is extremely fair and reasonable. Their support team is top-notch with helping you resolve issues and even doing the work for you at times. I love how they constantly notify us of updates to the system and servers while giving leeway to update our site and prepare. I have been with them for over 10 years now. HIGHLY Recommended
Nothing. I cannot find anything I dislike about this service.
We needed web hosting/service for our non-profit and partner sites. Not only do we get the best of the best, but we love the ease of use from their proprietary control panel, high-quality servers, and top-notch support.
Dreamhost has a variety of plans, excellent support, and great pricing. They make it easy to manage multiple domains and clients.
I can't think of anything I dislike! Dreamhost rocks.
I needed to be able to host multiple domains on one account, and give different clients access to their individual domains.
I really appreciate how easy it is to source help and technical support for no additional charge
At this time I have no complaints and ive been a customer for 5 years
Unlimited webhosting for several websites and I’m only paying one flat rate
I liked that I was able to follow the simple directions provided in order to get hosting set up right away. The pay structure was also affordable for someone like me who had been introduced to DreamHost through a coding tutorial I worked through with a leader in the industry who trusted DreamHost as a client.
I didn't like the formats they used when trying to build your own website through their platform. There are better ways to do it.
I was learning the fundamentals of web development for the first time and figuring out how web hosting worked by trial and error with the help of an online course. A common approach for many people starting in the industry. I realized that certain benefits included affordable pricing, easy to follow directions and simple email hosting.
What I like the most about being a dreamhost client is that they update really often. So privacy or encryptions are always up to date. With other hosting sites they are sometimes behind on new implementation. Their prices for new customers are really good, and I definitely have my clients taking advantage of that. Along with the good pricing for new customers that I like they always add on things for free, while other hosting companies will charge you extras.
They've been having a lot of webmail issues the last month. Normally I have been super satisfied with how their mail works. Adding it to a pop account is tedious and not as easy but you can have it integrate with google mail very easily, but once you change it to sync with google mail its tedious changing it back. But if you don't use google mail and just use their webmail they've been trying to fix it, but it seems like a while since it's been working properly. So hopefully they get it sorted out so it works perfect like before.
It's always good referring my clients to them, when my clients get a deal and happy with their website hosting then it always makes me look good. You can create an unlimited amount of websites on their hosting site and it's nice if you have a lot of niche websites.