Dreamhost is an award-winning WordPress host that hosts more than 1.5 million sites for 400,000+ members. They’re recognized for being one of only four web hosts that WordPress endorses, which the company credits to their straightforward one-click installation process. The platform is capable of launching cloud servers quickly and supports a range of apps including Ruby on Rails, MongoDB, and Redis.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Linux, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
I was new to website creation, Dreamhost made this process interactive & enjoyable!
I was pleased with the service overall, no issues!
I had never built a website before, and shopify & other platforms did not allow the add ons etc. that my business needed.
Easy to use WordPress Installation and user interface. I really like the automatic updating and free SSL. I use VPS products and have been extremely happy with service provided. Down time has been minimal over the years.
I used to have to wait for customer service reps, but since the addition of website chat, it is much easier to get help and information when issues arise. I think continuing to make their UI modern and user-friendly is key.
They provide webhosting for my portfolio of websites and businesses as well as manage the live content management system udates and backups making it easy to not have to worry about site issues.
I really appreciate how easy it is to source help and technical support for no additional charge
At this time I have no complaints and ive been a customer for 5 years
Unlimited webhosting for several websites and I’m only paying one flat rate
Easy to use and implement. I’m not a web designer but was able to set up and manage my own ecommerce website through dreamhost and wordpress. Technical support is great. Affordable options
There arent really any cons. The website could make it easier to find things but overall I’ve been very happy.
Webhosting Additional benefits have been email managing, quick renewal of domains, very supportive customer service and technical support staff
Dreamhost has an easy UI/UX and amazing customer support. They're completely transparent and amazingly helpful. Their support team should be regarded as one of the greats like Zappos is commonly held.
Both minor, but I wish they hadn't retired two features - the referral program as a recurring percentage of spend and the ability to vote for future features.
Nothing too fancy - affordable, reliable, and honest hosting.
Dreamhost is a solid, no gimmick, inexpensive host. They have an excellent tier for non-profits, and haveb been wonderful across several clients of mine. They now support LetsEncrypt, for free, even though it now cuts into the SSL certificate business. I have been nothing short of thrilled with Dreamhost.
Changing contact info for the account is a little convoluted, since its on a different system that is rarely used.
Dreamhost provides services for hosting all of our domains, subdomains, SSL. A single provider has been beneficial in keeping the services running well, and with one support team to deal with.
My favorite thing about my use of DreamHost as my hosting company, I have been using this company for over ten years. My favorite part of the company is the CMS (Content Management System) options; which include a one-click install for WordPress, which, you can now buy DreamPress; a dedicated WordPress for DreamHost users. I also find that it is amazing to have everything in one place. I can register all of my domains in one place, as well as host them. I'm not having to remember multiple places or passwords, and everything is amazingly well documented to walk you through various one-click installs and database creation. DreamHost is also amazing with super swift turn around when it comes to their customer service. If something goes down? They're there to help!
Of all the years I have been a user of DreamHost and their programs I have literally never had a single dislike of their services.
I have realized nothing but benefits from using DreamHost's services. If you like organizing your web platform, DreamHost is the company for you.
the professional services are really good, the explantations on how to stay on top of the site as a web manager also running a company is very good and thorough.
I had not known about the malware that infected my website for over 5 months and it would have been helpful to know it was infected when it originally occured in october of 2022. Now I realize this is a special service which I was not paying for to have someone at dreamhost monitor the site for infections.
malware removal and website hosting
The prices are competitive, they provide excellent customer service, and I have not had issues regarding up-time.
Fortunately, I can't think of anything I dislike. Dreamhost has a decent amount of product offerings, but I suppose it could always get better if they add more?
Mainly I host Wordpress websites. Things have been stable, backups are simple, and management is straightforward. All in all, what you'd expect from a decent hosting provider.
I've used Dreamhost for many different projects. They've been easy to setup, easy to register a domain and easy to navigate and provide great support. Lots of security features. great domain-management tools. Good Unlimited data transfers per month. overall its great.
Transferring domains do seem to take some time. I'm not sure if this is a Dreamhost issue or an issue with how domain transfer work. They don't have any built in site building tools like some other hosting companies provide. The email hosting is terrible. Accessing email online is not very user freindly.
Easy to use for small websites. Fast to get started.
Unlike other hosting companies, when you host with DreamHost, you also get one free domain which is a little icing on the cake.
I haven't ran into to many problems, but I have limited experience with their support.
I use DreamHost for my business and my clients so we have a reliable hosting network to depend on to keep our sites running.
Value for money is high; the standard package includes unlimited disk space, unlimited MySQL databases, unlimited domain slots, and very generous bandwidth. A decent selection of one-click-install applications is also available, and they work well, with minimal configuration and automatic updates. Setting up mailboxes is fairly easy, as is setting up SSH and FTP access for multiple users. Adding a new domain is quick and painless. Recently, they have added two-factor authentication for extra safety.
In the last few years, the prices have gone up a bit and, while there's still good value for money, it could be cheaper. Another thing that is missing in this modern world is support for technologies besides PHP, most notably NodeJS and MongoDB (or any no-SQL database, for that matter). The webmail interfaces could also do with a little bit of a touch-up.
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The website migration team was super responsive, fast, and comprehensive. While we had some confusion and questions on our end, they were able to resolve everything no problem. Very happy with our experience so far and looking forward to our continued experience with DreamHost. The live customer support chat option combined with the price structure options is perfect for our small business' website.
I understand why, but it would be nice to be able to schedule a virtual call to coordinate with the support teams. We did have a bit of back and forth because of our lack of knowledge. While the issue was eventually resolved, it would have made the process more streamlined.
Cost.
The best part about DreamHost is Nusrat. Muskan was also helpful with creating links to my graphics. Nusrat was very patient with me and helped me understand.
The most cumbersome for me was the initial part of trying to decide if I could build my own website or whether I needed help. It took a while to get connected to Nusrat. But once I did, she was GREAT!
I needed a website to help parents and teachers get information for my recently released historical fiction about the Oregon Trail. Nusrat helped me create a good, easy to navigate website. On the question above, I don't know if I have managed hosting. That wasn't explained when I signed up. I am pretty much clueless. That's why I needed help.
I like that I was able to try the web hosting at a promo price to get a feel for everything. I am not a web designer or a programmer and/or developer, so a lot of what I needed was new to me as a Designer for my site. The price is good and they are updating the look and feel of the site, interface, etc (compared to when I first started). When I did have a problem I was able to reach someone in a reasonable time.
Ok, so for some reason when I was using Mail on my Mac for email and now Polymail, seems like there is always a problem or glitch with the mail server. Even when following the help tips I had to contact tech support to find the problem. After contacting both Dreamhost and Polymail I was able to come up with a fix, but it seems like there are issues every now and then.
I am able to host my site to where I can display my design work and services for clients who are in need of what I have to offer. Now I see that they have updated their Webmail, have to check that out.
Excellent rebuilt control panel, very easy to use VPS management and setup. The support ticket system is excellent, and they have done a great job making the control panel easy to use-- it's a long ways from a "CPanel", it's a true custom interface.
At one point they had frequent issues with capacity and downtime, particularly of email systems. They also had issues with DDOS attacks. These issues seem to be pretty much in the past however.
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What drew me to Dreamhost was their really economical hosting packages. I believe I paid one penny for a few months of hosting, and then had the choice of paying by the year or month. I really liked the ability to manage many websites at once, without multiple logins.
I wish they used cPanel for their hosting management. I'm not crazy about their custom admin area. It's not the worst out there, but it's a lot more work to move client's Dreamhost sites to cPanel or vice versa. They also had too much downtime during my time with them, though I hear that has improved.
They provided good hosting for not just my websites, but several clients as well. I had a client who hosted over 20 sites on Dreamhost.
Great prices, great custom control panel
Sometimes support is slow. Shared webhosting website load times are a bit average or below average.
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I’ve only used their shared hosting option. File access through FTP is slower than what I’d like, and their clusters seem to go down every couple of months or so. I scored a bunch of free credit from them a while ago when they were having major issues with the file server my account was on (it was down more than it was up for a good month or so). Customer service is actually easy to deal with, and they are surprisingly helpful. The best feature is the shell access though. For shared hosting, this is rare.
It’s a little on the pricier side (a few $ more a month compared to others). They get you to bite on the new customer deals, but once those expire you are stuck with an above-market rate.
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Dreamhost makes it easy to work with custom email addresses.
It's a complicated process to view thread emails between multiple people, and to format your own emails.
Working with custom domains for email addresses.