Price lower than MailChimp. Features better than most email marketing suites. Good UI. Excellent support The list goes on and on...
They should look to develop a program builder with drag & drop feature allowing the creation more complex marketing automation programs.
I've used several email marketing suits over the past 3 year, but FreshMail is by far the easiest to use. It's advanced features has allowed the team to develop award winning campaigns time and time again. So it's helped keep down times, allowing us to invest more into R&D, which in turn helps keep us ahead of the curve.
Most of all I enjoy using the Library, where I can play with different designs. It’s really easy to use FreshMail Designer. Also setting up a campaign is carefully planned so you just have to follow the steps and fill in all the required information to create and send your newsletter. I also like the reporting system as it’s really easy to analyse the results and compare them with each other.
Some problems occurred when I tried to save the template in Library. It works better when the templates are used straight away after designing.
Good to start with email campaigns when you don’t have coding experience.
You can schedule the emails and you can easily filter out the audience for sending out the mail as per the target audience and good analytics dashboard for checking the performance of email marketing
Nothing much UI and UX can be improved a bit, and dashboards can provide more insights of users to whom we are sending email so it can help target the right audience
We are reaching out to our target audience for the marketing of our product and sending them communication of offers and sales
First of all, Freshmail offers a really good product for a reasonable price. I like being able to use autoresponders to automate the process of lead nurturing. If I run into a wall and I’m not not sure what to do, they have lots of content on their blog to help out and answer questions or just help you learn about something new. I’m learning more all the time about new ways to improve my newsletters and get more out of my campaigns.
I haven’t had any problems with the application, if it happens I’ll update here.
I recommend Freshmail for any kind of business that wants to automate sales and save time. It’s so simple to create a campaign and you really can’t get lost along the way. When you start out with a free account, you get guides that walk you through everything. Using autoresponders I spend less time now on basic communication with subscribers and I can focus on closing sales at just the right time.
Designer - my newsletters always look professional and I can create new designs in a few minutes with an easy drag and drop system. Great support - they have 24h customer support. At the beginning I had to call a couple of times and they helped me out and and gave me good advice for getting more out of my campaigns. Lots of integrations and plugins - Freshmail can be integrated with Zapier and lots of other plugins. I connected it with my Prestashop and Google Analytics. I set up a goal in Analytics for my subscribers who spent more than 5 minutes on the site and they get an autoresponder with recommendations for things related to what browsed online. Reports are easy to understand - right after each campaign I can see who opened messages and when and what links they clicked on.
It didn’t save my template once and I had to start over but now there’s a new autosave feature so it’s no problem
When I started out I had a small mailing database for my newsletter and I could send everything for free. Now my list is a lot bigger but the pricing is still really good.
The pricing structure makes it easy to use the free account and simple to understand cost. Great templates. good features for linking your newsletter to your own domain.
I have had some trouble getting Gmail to not mark these as spam. Less social media integration than Mailchimp.
I reach new people. One of my newsletters went viral. Great increase in reach.
We were using mailchimp for a long time until we found this gem that is freshmail since in terms of cost and technical support it is light year from any other email marketing tool their technical support is excellent it is really nice to talk to them and be attended quickly and efficiently, in addition to creating the templates is very easy since you can use the ones provided by freshmail or create your own which makes your templates have a truly professional and pleasant finish, it is also very easy so you do not need to a designer or someone very trained for that another function that I found ultra great are the responders at first I kept distance from that function since I thought it was very complicated but after I used it for the first time I couldn't stop using it since it really is very easy to configure a specific message when a customer makes a purchase
Fresh mail has an anti-spam process which I understand its function but they should be faster in processing their reviews since my campaigns are sometimes very delayed thanks to their processes which has happened to us several times and when you contact the service technician explain to you again about the anti-spam processes but they do not speed up the exit of your campaign another very recurring problem is that it is very difficult to start a session is also due to its anti-spam process but sometimes it is tedious since we can spend up to 25 minutes trying to access the page without a positive result
It has helped us to send our campaigns. Currently we send more than 10 campaigns a month, which has greatly increased our promotion and attracted more customers, which has generated more income.
As a replacement for Constant Contact, Fresh Mail was everything I wanted and more. Beautiful templates, easy customization, better segmentation, and most of all, a great price that was a fraction of what Constant Contact was charging.
We would spend time creating emails to send out and they would be bounced. Many of our emails showed up as spam if they were even able to be delivered at all. We ran our contacts to make sure they were good and they were. Fresh Mail just wouldn't get the messages to our patrons. Their customer service team kept coming up with excuses. We went back to Constant Contact.
We were looking to save some money for our nonprofit organization so we went with Fresh Mail which had considerable savings over Constant Contact. The problem was that Fresh Mail couldn't get our email messages delivered to our contact list properly without issue.