FreshMail Reviews: 4.4/5 — Solid Choice

FreshMail is fastest email software for business, After selecting email marketing tool for marketing our business increasing sales. All of the function work and we can design a beautiful template easily. If we go to design a email template from a designer and than create email campaign it will be costly for your business because lots of email template required. As a point of security FreshMail Tool is much better email tool from other.

No issue in using FreshMail services. We created lots of email campaign for clients and our business and find out FreshMail is one of the best email tool to make work easier compare to others.

We should use best email marketing tool like FreshMail to generates business leads. If we did not justify business It will be useless our organization. First of all we should work on finding quality data, because with quality email data it will not useful for business. Work hard with FreshMail tool and Go head to right direction. By using it we can set multiple email campaign s and send bulk emails on selected data. It is based on one click, we can select time as well according to work.

One of the characteristics of this email is that it will be integrated to your other programs like Fresmarketer and Fresh sales, it has design templates to make newsletters and marketing campaigns in a fresh and organized way, allowing me to send it to my current and potential customers in mass, budgets and quotes of advertisements, with elegant frames made with Fresh mail is great.

I have not had any problems with this platform so far everything has gone well

I use it to send newsletters and marketing campaigns with their respective costs and quotes to customers who want my company's marketing and advertising services, I track them with the tools offered by the platform, and I can constantly see and review how these emails arrive, increasing the level of communication between the parties.

I like this email because its affiliation is free, it has a form creator, and a dozen pre-designed templates I have the freedom to edit them, customize them and send them without limits, real-time email tracking, Inbox Inspector and spam testing.

because it is free it has many limitations in terms of per-designed templates and email marketing functions.

I have used this platform to send newsletters of advertising campaigns to my team and clients of DDB company, use automatic tests A / B, explore more effective solutions by testing alternative subject lines, email content and template designs.

This software its fast, easy and cheap for every business solution. I think its one of the best platform to sending personalized newsletter.

Marketing automation features are not too advanced .so far have not experienced any other drawback thus recommending it best for use.

This software own agency that sends emails to all clients. This enables all emails display correctly on different devices, so we don't need to put much work into design.

If was looking for affordable email marketing solution for my company to easily integrate with WordPress. FreshMail made it really easy and there is as well multiple WP plugins to choose from to boost my list building efforts. They also have Zapier integrations available.

There is little wrong with it. However I wish they add more automation features. For now I got around it using zapier, but it took me quite some time to set up. Looking forward to even more direct integrations.

I use emails to follow up my website visitors. With FreshMail I can do it using regular email newsletters and triggered emails. I recommend trying email marketing to anyone who has a digital presence!

I gave a free plan a go and I was surprised how easy to use the app is! I send monthly newsletters to my subscribers and with freshmail i can create and send my campaign in a few minutes.

A few time email editor froze and I couldn’t save my progress. There is autosave but I think it didn’t work this time. I was lucky because I saved a big part of my template in my library so I didn’t have to start all over.

I’m amazed how beautiful emails I can create in freshmail without hiring a graphic designer. I’m using email to send out newsletters and automated welcome messages after sign up.

I can easily segment my list and send personalized campaigns. Tracking and reports work smooth, very intuitive panel and impressive set of optimization tools: inbox tests and spam tests, A/B tests and more. I send a lot and it’s also very easy to open and edit previous campaigns from one place as well as checked and compare their results.

I have a big list and plenty of segments, sometimes I get lost with drop down menus, but after getting used to it, the most important part for me is that it works.

Selling via email, engaging and getting to know my customers. I use email marketing for profit.

I can easily create my emails using templates from the library they offer. It’s a drag and drop editor where I can rearrange blocks for my needs and upload my own graphics. I can later share such a template with my colleague and we are always sure our designs are cohesive among different types of emails we send. They’re regularly adding really attractive free templates that are made for different occasions. All of them are responsive.

It took me some time to figure out how autoresponders work but after I consulted my problem with their support, it never happened again.

FreshMail helped me figure out what type of content works for different subscribers, I used their email analytics. I also benefit from the autoresponders. I follow up different users with different messages and grow my business.

When we started our business in 2009 we were looking for email marketing communication tools. We needed an intuitive and effective software. So we tried FreshMail, which we have been using for 8 years now. Today FreshMail is more than just an effective tool for communicating with our customers and users. FreshMail is primarily a team of passionate people, experts in their field, friendly, quick-fixing problems, willing to share their knowledge and experience. I can not imagine everyday work without FreshMail.

Honestly not much at all. I haven’t had any major problems with the application and small unstable situations were immediately fixed by the team.

I’m a publisher and I use email marketing to curate and deliver the most engaging content to my subscribers. Visitors from email spend a few minutes longer on the site than visitors from other channels. Email is also a great selling tool for me.

Easy to use and scalable as my email lists grow. Thanks to autoresponders and dynamic content I can adapt my messages to the interests of customers totally automatically. They give you clear and useful reports in real time that tell you everything you need to know about subscriber behavior and what you need to do to react.

Recently I had a problem with getting a campaign sent but I got in touch with their customer support and they took care of it quickly and everything was fine.

I love Google Analytics integration. It helps me to really get to know how users are behaviouring on my website. I’m able to segment my list and follow up different subscribers with the timely and relevant emails.

Nice behavioral segmentation possibillities and built-in testing. Personalisation features are one of the best working and complex I've ever seen.

It isn't super-stable - it's common, that few times a month, some functions or even whole system is out of service for couple of hours. A/B testing is also very simple - you can test only title and sender name, any content tests are possible only using tricks with personalisation options. It's bad idea to use Freshmail with big databases - when I was working on Freshmail using big database, there were huge problems with segments counting, reports and sending speed. With small volumes (up to 100,000@) everything is just fine.

I'm using Freshmail to improve my email marketing - it helps me to simplify segmentation and make email marketing data analysis easier. In consequence, Freshmail is good tool to enhance your email marketing ROI and connect with your customers.

Price lower than MailChimp. Features better than most email marketing suites. Good UI. Excellent support The list goes on and on...

They should look to develop a program builder with drag & drop feature allowing the creation more complex marketing automation programs.

I've used several email marketing suits over the past 3 year, but FreshMail is by far the easiest to use. It's advanced features has allowed the team to develop award winning campaigns time and time again. So it's helped keep down times, allowing us to invest more into R&D, which in turn helps keep us ahead of the curve.

I like the ability to design exactly what I can see in my head with Newsletter Designer. It took me about 30 min of playing around with it before I was comfortable but that’s no big deal. You can customize everything and even simple designs still look good. FreshMail provides 100 stunning newsletter templates that are the best on the market.

Not much, perhaps the fixed steps for campaign creation. You can’t start with selecting template for example.

One thing that I noticed after I made the switch from previous ESP - deliverability went up! Emails in my followup sequence that, at one time, received a 19% open rate are now receiving a 30% open rate with FreshMail.

Most of all I enjoy using the Library, where I can play with different designs. It’s really easy to use FreshMail Designer. Also setting up a campaign is carefully planned so you just have to follow the steps and fill in all the required information to create and send your newsletter. I also like the reporting system as it’s really easy to analyse the results and compare them with each other.

Some problems occurred when I tried to save the template in Library. It works better when the templates are used straight away after designing.

Good to start with email campaigns when you don’t have coding experience.

You can schedule the emails and you can easily filter out the audience for sending out the mail as per the target audience and good analytics dashboard for checking the performance of email marketing

Nothing much UI and UX can be improved a bit, and dashboards can provide more insights of users to whom we are sending email so it can help target the right audience

We are reaching out to our target audience for the marketing of our product and sending them communication of offers and sales

The results that the system offered us have been incredible, managing to increase our traffic and the visibility of our Company personally I think that the system is fundamental for us, achieving great objectives and indirectly increasing our followers for social networks, for us FreshMail has been a very detailed system that offers very intuitive tools so I like how it allows us to quickly move within its interface without the need for very complete external support.

We do not have any point against the system or the functionality because each one and the tools are very intuitive and explained, it differs a lot from other software, so at this point the only detail is to add more templates to modify advertising in the future of with different aspects and offer variety.

The marketing carried out is very detailed since it allows reaching users and attracting potential customers, making concrete sales with a basic CRM system, in my opinion it can work a lot in small or medium-sized companies, giving more visibility and finding more customers the system Digital marketing is very complete so if it reaches large numbers of users and manages to solve the growth problem.

My favorite thing about the Freshmail platform is the template builder. It is intuitive, easy to use, and makes creating new email templates super easy.

While the template builder has a bit of a learning curve, once you get it down it is easy to keep the momentum going when creating new email templates.

The main problem we are solving with Freshmail is by creating new email templates faster with the template builder.

I like FreshMail that I have a large library of templates which we can customize, share and send at our convenience. I have the possibility to use the technology to test if the mail arrived in the form of SPAM in order to correct them. The automatic tests A / B are also quite useful, so I can know which of the 2 is more striking for my audience.

I do not have much to say about Freshmail negative, I just have to thank you for the good service you gave me. It is a very complete tool that meets my expectations.

Thanks to Freshmail we can have our customers always up to date with our products and our offers. The content that we show in our campaigns is more original and eye-catching, our potential customers have increased which means that the company is on the right track thanks to Freshmail.

Many positive things I can mention about Freshmail, the analytics it gives me is quite powerful, all well detailed and even in real time. It has a very good integration with Google Analytics which makes it more reliable and complete. I can automate marketing campaigns to achieve all my goals.

During the time that I have been using this tool I can not find anything negative that I can mention about Freshmail.

Thanks to the large amount of information it provides us about our customers (who read the emails, who was looking for information, among other things) we can focus particularly on what each of them specifically likes to obtain greater acceptance and reception . We save work thanks to marketing automation, lighten the work.

When I was trying to decide what email marketing site to use for our company, I tested 6 or 7 different platforms and Freshmail was my favorite. I thought it had some of the best and easiest to use templates. They also have great A/B testing options and good feedback once you've actually sent out emails.

Unfortunately it was also one of the more expensive platforms that I looked at. If you have a lot of subscribers, it can be fairly expensive to send out multiple marketing emails each month.

It helps me make some beautiful marketing emails to send out to clients and customers. It also makes emailing mass groups of people much easier.

Freshmail answers our need to have trusted mas mailing platform in Poland. Setting up new newsletter is easy and configuration is just a matter of content and time. After email sent life report delivers us not only numbers but also receivers behaviours. All this information is priceless for us. User interface is preapred in nice way and tool is very useful. Even you are not an expert of HTML you are able to setup mailing as well as configure links to get future information about receivers behaviour. Customer support is also on high level and few times we needed some answers they delivered it quickly and specifically.

During configuration process some format settings are gone without any warning. It is necessery to manually save your work every time you finished mile stone. As far as I read new terms & conditions they are going to cancel all free accounts even for small databases.

Every month we would like to deliver fresh information to our business partners about offer, new features in products, new releases, or promotions. With Freshmail we can do it very easy and get confirmation who read our messages, who was searching for what information. With this tool we save time and get feedback very quickly and knowladge about our business partners interest which leads us to better response of their needs and prepared materials.

Interface is crisp and clean. Support is helpful and prompt. I use freshmail on a daily basis. The platform doesn’t offer advanced automation but they have targeted autoresponders and that’s enough for my needs to create automated email workflows.

Integration with Google Analytics is too complicated to set up.

Suddenly creating professional looking email campaigns is less time consuming. Using Freshmail my open rates and click through rates have increased.

First of all, Freshmail offers a really good product for a reasonable price. I like being able to use autoresponders to automate the process of lead nurturing. If I run into a wall and I’m not not sure what to do, they have lots of content on their blog to help out and answer questions or just help you learn about something new. I’m learning more all the time about new ways to improve my newsletters and get more out of my campaigns.

I haven’t had any problems with the application, if it happens I’ll update here.

I recommend Freshmail for any kind of business that wants to automate sales and save time. It’s so simple to create a campaign and you really can’t get lost along the way. When you start out with a free account, you get guides that walk you through everything. Using autoresponders I spend less time now on basic communication with subscribers and I can focus on closing sales at just the right time.

Designer - my newsletters always look professional and I can create new designs in a few minutes with an easy drag and drop system. Great support - they have 24h customer support. At the beginning I had to call a couple of times and they helped me out and and gave me good advice for getting more out of my campaigns. Lots of integrations and plugins - Freshmail can be integrated with Zapier and lots of other plugins. I connected it with my Prestashop and Google Analytics. I set up a goal in Analytics for my subscribers who spent more than 5 minutes on the site and they get an autoresponder with recommendations for things related to what browsed online. Reports are easy to understand - right after each campaign I can see who opened messages and when and what links they clicked on.

It didn’t save my template once and I had to start over but now there’s a new autosave feature so it’s no problem

When I started out I had a small mailing database for my newsletter and I could send everything for free. Now my list is a lot bigger but the pricing is still really good.

Honestly, I don’t see much difference between one system and another but FreshMail does stand out to me for one reason. Over the past 7 or 8 years I have used four different email marketing systems and FreshMail has by far the best customer service of any of them. If you are getting any real use out of your email marketing, you will need some help or have a problem from time to time. FreshMail is only customer support that gave me the impression that there was actually someone looking into a problem and they always got back to me and stayed in touch until the problem was resolved.

My campaign got delayed because of their moderation process. When I wrote them to ask what was going on they said they have some kind of anti-spam moderation process that was taking longer than usual.

My open rates on previous campaigns with another ESP were horrible and I never understood why. I thought a change of sending servers would help and it turns out that it makes all the difference.

Las primeras impresiones fueron buenas. Configurar un boletín paso a paso es intuitivo y agregar gráficos y crear el diseño general es fácil. No necesita saber nada sobre programación o diseño gráfico para hacer algo que se vea genial. No pensé que sería tan fácil. Puede organizar su boletín arrastrando y soltando bloques en la plantilla. Es fácil combinar bloques de texto y otros con imágenes y gráficos y luego editar todo de la manera que desee. Cuando haya terminado, puede guardar su plantilla para poder comenzar desde allí la próxima vez y simplemente cambiar los detalles.

La interfaz de usuario no es muy intuitiva, no sé cómo integrar algunos complementos con Freshmail, no vi una manera simple de hacerlo. Creo que una mejor interfaz de usuario o guía será una gran mejora.

En la empresa donde trabajo, una de mis tareas es crear campañas de marketing por correo electrónico. Con el sistema que usaba antes, todo era mucho más complicado y me llevó mucho tiempo crear boletines informativos receptivos.

Freshmail is a powerful tool that all companies should use. I like the results that have been given regarding transactional emails. I also like that I can access this tool from anywhere, since all the information is in the dedicated cloud just for us. Finally I can create forms quickly in order to acquire new subscribers. It is a revolution in terms of email marketing.

I do not like that some integrations are difficult to configure. And on the other hand the service becomes a bit heavy when you have to send thousands of emails.

Freshmail solved the problem of mass email marketing, very grateful we are all in the company. We can quickly and easily produce large email campaigns with an attractive look. And the information obtained through Freshmail campaign reports has also helped us to make changes and modifications to new campaigns.

As a positive feature of Freashmail I can mention that you have a free account which you can use for a period of 14 days, during this time you can try the software and thus realize how complete it is. They give me a good amount of analytics to have enough information about my subscribers, so I can do a better management of my campaigns and adapt them to my potential clients. The best tool in the current market.

As a negative feature I can mention that the support takes a little time to answer your concerns, should be more attentive about it.

It has helped me in a great way to promote my business, since I can generate publicity with excellent results. Instead of configuring calendar alerts, I've created email campaigns based on the specific dates that do the work for me. I do not have to worry about forgetting to send an email, everything is automated.

The pricing structure makes it easy to use the free account and simple to understand cost. Great templates. good features for linking your newsletter to your own domain.

I have had some trouble getting Gmail to not mark these as spam. Less social media integration than Mailchimp.

I reach new people. One of my newsletters went viral. Great increase in reach.

We were using mailchimp for a long time until we found this gem that is freshmail since in terms of cost and technical support it is light year from any other email marketing tool their technical support is excellent it is really nice to talk to them and be attended quickly and efficiently, in addition to creating the templates is very easy since you can use the ones provided by freshmail or create your own which makes your templates have a truly professional and pleasant finish, it is also very easy so you do not need to a designer or someone very trained for that another function that I found ultra great are the responders at first I kept distance from that function since I thought it was very complicated but after I used it for the first time I couldn't stop using it since it really is very easy to configure a specific message when a customer makes a purchase

Fresh mail has an anti-spam process which I understand its function but they should be faster in processing their reviews since my campaigns are sometimes very delayed thanks to their processes which has happened to us several times and when you contact the service technician explain to you again about the anti-spam processes but they do not speed up the exit of your campaign another very recurring problem is that it is very difficult to start a session is also due to its anti-spam process but sometimes it is tedious since we can spend up to 25 minutes trying to access the page without a positive result

It has helped us to send our campaigns. Currently we send more than 10 campaigns a month, which has greatly increased our promotion and attracted more customers, which has generated more income.