The browser add-in works well, gets to fields that other solutions I tried could not, and can be moved out of the way. Employees get an initial warning that passwords they store belong to the company and can be transferred to their manager if/when they move on (we did not have this with our previous solution, which caused drama.) The free license for home use helps us reinforce good pw habits and also a separate space for work and personal life (as mirrored by Edge browser's work and personal profiles). The support was robust and native-English speaking when I called upon it. The price is favorable relative to the industry. Support for passkeys and TOTP allows teammates to share multifactor auth for company SaaS accounts not tied to SSO.
I was not able to get the on-premises authorization tool working. I was able to get the cloud-hosted authorization tool working, but it cost $1,500 month in Azure fees so I dropped it. Getting new devices added requires an admin's help.
It's easy to create and use long, uncrackable (20+ character) passwords, and share them with teammates, even with MFA. Users are getting the message that passwords should not be human-generated, and should be shared via secure channels (i.e. not email/Teams). Project resource passwords are now linked to work teams instead of individuals who might lose them/forget them.
As a password management software, Keeper Password Tool has a lot to offer. I feel safe with their encryption and the convenience of a single master password is a gem, The ability to access your passwords from any device and securely share them with others is also better than the rest
Having to get everyone in the office onto it takes a bit of work, but the pricing is cheaper than the rest so I am happy enough to do the odd few starter calls. Once we share only that way and vault our passwords people adopt quick. Could do with a little bit of UX & a fresher look tbh but here.
Password sharing as a business and having a vault that I can give and revoke access too easily is great. Its much better than LastPass etc in those regards for me.
Keeper has many options that I have not seen from other solutions. One of my new favorite options is the One-Time Share. This option works great with outside vendors.
I want a better way to copy or move items in the vault when an employee has exited.
Keeping our multiple systems' passwords secured. Auto-generating password suggestions for greater security.
The features, support, and pricing are all very attractive. The product has not let me down over several years. The training support was remarkable also. I believed so strongly in the product that I purchased several additional user licenses for my staff.
There are a lot of features and benefits, however, to use many of them I needed some training from them (which they provided superbly). I wish some were more streamlined.
It helps me and my staff keep safe retention of their passwords. I feel more secure that the company is constantly adding new features and support to keep me and my personnel safe.
We are able to keep and share passwords among our team, and update and change passwords easily and efficiently.
Would like to see a 2 or 3 year renewal option for a discounted price.
Keeping all our many passwords organized and shareable for our team.
Off-line and API capability with automation script.
Without user permission by subfolders configuration.
Folder migration and custom folder icons.
fast and very useful. i can use it on multiple devices. i can share my passwd with team. very intuitive operation. connectivity to sso. no need to have key files on your computer and the price is ok
sometimes after updating the plug-in you need to update your browser to the lowest version required, but no one tells you what that version should be
ability to manage passwords and share passwords within a team, speed of transferring passwords to new hires. limited access to passwords only to authorized users
This product is exactly what you want, a solid password manager at an SMB price point.
Occasionally has quirkiness swapping profiles (work and personal) on mobile but getting better with every update.
Password management and security through complexity and unique passwords.