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Overpass Logo
Overpass
3.6
(7)
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Overpass Pricing Overview

Overpass Pricing Plans
Subscription
Overpass has 1 pricing plans, from $160.00 to $160.00. Look at different pricing plans below and see what tier and features meet your budget and needs.
Talent Only
$160.00
/ month
Pricing information for Overpass is supplied by the software vendor or retrieved from publicly accessible pricing materials. The pricing details were last updated on February 18, 2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Overpass Pricing Reviews

Small Business (50 or fewer emp.)
Aug 08, 2022
 Source
Overall Rating:
5.0
LC
Laurie C.
Marketing Manager
Share
"Readily Deployable, All-In-One Contact Center Solution Ideal for SMBs"
What do you like best about Overpass?

Overpass offers a comprehensive solution for businesses that recognize the value of an efficient contact center, be it inbound or outbound. From hiring talent to an intuitive CRM, Overpass makes it easy to quickly post a job, interview and hire talent, and build a streamlined process using the Overpass CRM. And while this is valuable, their strongest asset is their internal support team. Their dedication to exceptional customer experience is evident in the way they seek out customer feedback and invest in ongoing product development to make sure the solution they provide exceeds customer expectations.

What do you dislike about Overpass?

I can't identify a single thing that was unsatisfactory.

What problems is Overpass solving and how is that benefiting you?

It is expensive and cumbersome for a company to build a customer contact team. To do that in-house requires equipment, space, software, and access to a local talent pool. Any one of those things can pose a challenge and delay going live...meanwhile potential sales and customers are waiting. Overpass cuts through all of that and delivers a capable product at a fraction of the cost.

Small Business (50 or fewer emp.)
Feb 06, 2023
 Source
Overall Rating:
1.0
Omar J. avatar
Omar J.
Ceo And Founder
Share
"$320 per month for empty seats and unused services EVEN after my "contract" was up"
What do you like best about Overpass?

On paper, it seemed like they would have good sales people. They did not have anyone great. The only person I hired I ended up firing a month or so later because of inexperience.

What do you dislike about Overpass?

They lock you into contracts by calling them "seats" and charge you $320 PER MONTH whether you are using the "seats" or not. I hired a salesperson from their site, but the salesperson was bad, so I fired the salesperson. However, they wouldn't let me remove the empty "seat". They kept charging me $320 per month for a "seat" when I was using no salespeople at all from them. I tried to cancel the agreement, but to do so they said I had to talk to their CEO for permission to cancel. Even after my "contract" was up, they kept charging me. Overpass was made by snake-oil sales people selling an awful service.

What problems is Overpass solving and how is that benefiting you?

They didn't solve a problem. There pool of sales candidates was very weak and they charged me for unused seats even after I told them I wanted my account canceled.