I came to Pinpointe as a relatively unsophisticated email marketer. I found a service that was both powerful and intuitive, analytics that made sense and a pricing structure that was very competitive. Perhaps the thing I like best is professional and technical support I receive. Pinpointes staff are responsive, sharp as they come and very thorough.
I dislike that as a fellow on the east coast I am dragging someone out of bed at 4am on the west coast at least once a month. Actually, this may be what they dislike:)
Pinpointe has: 1. Helped Old Salt improve program, sponsor and angler communications immensely. 2. Provided the central acquisition tool, driving our growth in tournament participation and revenue. Old Salt hosts the 2 largest (most teams and biggest payouts) King Mackerel fishing tournaments in the United States. 3. The Old Salt online store is a critical funding source for the Foundation. Email marketing (Pinpointe) drives the bulk of our business in the store. We have seen a doubling of store revenue for 2 years running, now. The pinpointe service and staff have been instrumental in this endeavor.
Timed distribution Easy list segmentation
Pricing could have intermediate use tier
• International distribution is great with timed delivery. (We can deliver at 9 a.m. for any time zone. • Lists can be segmented in many ways to reach certain regions or frequency of opens.
Excellent company to work with Excellent training and support teams Good product functionality Great reporting capabilities Always fair pricing Stands above all other ESPs for email marketing
There is nothing that I can think of that I dislike. Even when there is a "wish I had" - they put on their list to try to accommodate at a future date.
Really not solving any problems -- trying to get to a point where all automated reports provide exact data to send to my clients. Benefits include all PP currently has available.
Great, responsive support and dedicated account manager. Typically get a reply within an half hour and the support staff is very knowledgeable and helpful
the tool is very helpful but some of the older templates do not work and should be removed
Have been able to eliminate the need for a html coder and able to build the email campaigns on my own. Huge cost removed.
Support is helpful. You typically get a reply within an hour and the support staff is very knowledgeable Inbox / Deliverability has been better than other systems we tested. Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker
Pinpointe doesn't have a price point for small senders, or a free account. Pinpointe targets higher volume senders and Enterprises.
We've been able to grow our mailing list, maintain current subscribers and increase engagement drastically.
Background: I'm a freelance web developer who often works with companies looking to also use some kind of email marketing client, SEO, etc. I recommend Pinpointe to every single one of my clients. It's an easy-to-use application, the support team and development team are very responsive and helpful, and it hits all the right notes for managing contacts and sending marketing emails en masse. - Like I said, clean, easy to use UI (little outdated, but they are rolling out a new look slowly) - Thorough statistics gathering and reporting - Support is quick, usually responding in < 1 hour. When a problem really turns out to be a bug, they've put me in direct contact with development to fix it or find a temporary workaround - Deliverability of emails are better than other systems I've tested (the emails get sent and arrive when I plan, and look just like I designed them in the system) - Lots of email tools - split testing, inbox previewing, spam checker - Free training sessions and direct one-on-one onboarding with the owner - Offers an Enterprise edition (several clients of mine specifically needed this)
- There is no price point for small senders (as in, send only a few emails a month or to very small groups), and there is no free tier account. They target high volume senders and enterprise customers primarily - Campaign builder options include a WYSIWYG and a drag-and-drop builder. The builder is fun to use and emails are true to design, but there is a lack of templates right now
My clients have solved one of their biggest issues using Pinpointe - how do I reliably communicate marketing material to and manage all of my customer contacts? With integration into SalesForce, and an API available, my clients love the robustness and reliability of Pinpointe, as well as the ability to integrate it into their existing workflows.
I only got to experience it last year but u really enjoyed the program put really helped me at work.
They don't have a price point that is competitive for small senders, nor do they have a free account. Their target is higher volume and Enterprise The Campaign Builder is very easy to use and intuitive, however I would like to see additional templates added or more options for layouts within these templates
The deliverability is also better than any other system we have tested and they include great testing tools allowing for multi-variant/split testing. My favorite tool is the inbox preview which shows you 25+ inboxes and includes a pre-flight spam checker. Currently I am using their Enterprise edition which allows me to create dedicated sub accounts with an administrator account and additional configuration options.