Salsa CRM Pricing Overview

I love the new platform. We previously had Salsa classic and it was great, but this is much more user-friendly. I also love that it's integrated into the fundraising software. The cost savings is going to be great and it's a better product.

There are some features it doesn't yet have on the fundraising side. We can't get an email notification whenever someone donates like we could with Network for Good. I've also noticed some features from Salsa classic aren't quite up and running, but I'm confident these will be fixed in the future.

Our data entry on the fundraising side is going to be a lot less time consuming, freeing up our fundraising coordinator to do more fundraising.

Simple to use and extremely cost-effective for small non-profits.

Product can be a bit technical to use at times, but classes are offered.

You cannot effectively development a donor base without proper donor software.

I like how easy Salsa was to learn to use. For both a seasoned techie or someone afraid of tech it is easy to understand and use quickly.

I don't like that it does not directly integrate with my fund accounting software. This has to do with our fund accounting software company's unwillinginess to offer an open API and their insistence on charging a large fee to others to use their API. Not Salsa's fault.

When we moved to DonorPro, now SalsaCRM, we saved time and money. It is easier to segment files and enter moves management information than with our previous CRM tool.

Salsa CRM offers a product that enables my team to manage our database with efficiency. The cost is considerably less than other products, yet the product meets all of our needs, plus a little extra.

I wish it integrated with other systems in our school.

The tracking of constituent data is helpful. It pushes me to keep adequate notes when meeting with donors.

Because our office was spread across our state, I really liked how helpful this was in connecting all of our employees in a timely manner.

I wish it were more affordable. It was too expensive for our budget. I also wish the representatives were more responsive. It took us at least one day to hear back when the system was acting glitchy.

We ended up not using Salsa CRM as our go-to program because of the price. We were looking for an affordable, management website.

The diverse features available and they are always updating to stay current with trends! I am grateful for the constant updates and the variety of options available.

The implementation was a bit rocky but customer service worked with us a lot and we got through it! We were moving from google drive and several other platforms for ticket sales, emails, etc. so we didn't have any experience with this. It eventually all worked out and the Salsa team really stepped up to accommodate our needs.

We are managing our database and fundraising. It has been amazing to streamline the two! We used to use several platforms for all of our needs and we found that it was nearly impossible to maintain accurate records that way, the inconsistency was inevitable. Salsa has really helped us solve that issue by creating a system (with a reasonable price tag) that talks to one another. For example, a ticket sale online will go directly into a record!

What I like best about Salsa CRM is it's easy to use. Our organization was able to save thousands of dollars by switching to Salsa CRM without losing any features we currently had and gaining some we didn't.

My biggest complaint about the software has been the way a good chunk of our old database was converted into Salsa. It left is with some challenges. The other thing I dislike would have to be having to use open office for our documents. It would be nice if Salsa was compatible with Microsoft Office and I'm not crazy about the way we have to do our receipting. We've had to change that process completely which is something I wasn't expecting when we signed up. That's not as much of a dislike as a hiccup.

By switching to Salsa CRM, we've been able to fully integrate our P2P Fundraising and our online fundraising with our database. With a staff of 3, this is a huge time saver. We've also been able to take advantage of features like honour/memorial giving and event management that we were unable to do before because of the added cost.

User friendly, and the online support helps solve any problems you don't intuitively know how to do.

wish it had a better volunteer platform for tracking volunteer efforts

tracking donors in 4 major metropolitan areas is difficult but DonorPro allows us to place people in those areas in charge of their donors. Helps us keep track of individual offices as well as the entire organization.