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SmartSuite Reviews: 4.8/5 — Highly Rated
Process-agnostic and project-agnostic, SmartSuite is a versatile and flexible project management solution that provides teams the capability to build comprehensive workflows without programming a line of code, presented on a visual interface with a minimal learning curve. There are more than 200 templates for different industries – from sales CRM to charity to government, risk, and compliance. Each template can be customized to fit specific project needs and to accommodate different working styles. SmartSuite can handle an array of business functions from vendor management and supply chain management, marketing and customer care, and product development and business strategy just to name a few.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Ease of use |
Beginner
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | Knowledge Base |
| Training | Documentation |
| Languages | English |
Flexible - lots of different views / grid - lots of connection between other applications
It might be intimidating at first and not that easy to configure.
Setting up the tasks. Getting recurring tasks set up.
Our organization looked to SmartSuite as a workflow management solution. Getting out of email and into SmartSuite has helped the team communicate more efficiently, get on the same page with priorities and better track progress. SmartSuite has also challenged us to rethink our processes. The support from the SmartSuite team has been invaluable. Their knowledge, both of the tool and how businesses need to operate, made onboarding a pleasure.
SmartSuite has many features that enable automation, linking projects and capturing data. The great news: When used well, it has the potential to yield some powerful reporting. The bad news: There will be some growing pains for organizations that come from less technically-advanced processes.
SmartSuite has addressed our organization's need for a workflow management solution. It's also helped us gain insights into our workload. We started to hit our stride with SmartSuite when we looked at what the tool could do for us, versus how to mold the tool to fit how we currently work.
Most straightforward mobile app to use and navigate. The native Signature and SmartDoc fields are a plus. Support is SO MUCH better than similar platforms.
Still has a few minor bugs that require a workaround while they get addressed, but it should only show up on more advanced builds
Bringing all processes into one platform. W only have to log in to one place to get work completed.