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SmartSuite
4.8

( 33 )

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SmartSuite Reviews & Product Details

SmartSuite Overview
What is SmartSuite?

Process-agnostic and project-agnostic, SmartSuite is a versatile and flexible project management solution that provides teams the capability to build comprehensive workflows without programming a line of code, presented on a visual interface with a minimal learning curve. There are more than 200 templates for different industries – from sales CRM to charity to government, risk, and compliance. Each template can be customized to fit specific project needs and to accommodate different working styles. SmartSuite can handle an array of business functions from vendor management and supply chain management, marketing and customer care, and product development and business strategy just to name a few.

Company SmartSuite, LLC
Year founded 2020
Company size 11-50 employees
Headquarters Denver, Colorado, United States
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Ask Questions about SmartSuite
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What are the pros and cons of SmartSuite?
SmartSuite Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support Knowledge Base
Training Documentation
Languages English
SmartSuite Features
API Integration
Activity Logging
Automated Reminders
Budget Management
Calendar Integration
Chat Messaging
Client Portal
Collaboration Tools
Customizable Dashboards
Dependency Tracking
Document Management
Email Integration
File Sharing
Gantt Charts
Kanban Boards
Milestone Tracking
Mobile Access
Notifications
Project Planning
Recurring Tasks
Reporting and Analytics
Resource Allocation
Risk Management
Role-Based Permissions
Subtasks
Task Management
Third-party Integrations
Time Tracking
Time and Expense Tracking
Workflow Automation
SmartSuite Media
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SmartSuite - SmartSuite Homepage
SmartSuite Screenshots
SmartSuite Homepage
SmartSuite Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 13, 2025
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33 SmartSuite Reviews
4.8 out of 5
Small Business (50 or fewer emp.)
Jan 26, 2023
 Source
Overall Rating:
5.0
Madilyn C. avatar
Madilyn C.
Junior Analyst
Share
"Easiest, most comprehensive platform I’ve ever used"
What do you like best about SmartSuite?

I love how integrated my team can be when we work on projects together. It's really easy to delegate tasks, collaborate in real time, and work across time zones without missing notes from each other.

What do you dislike about SmartSuite?

It's been really hard to convince my company to use SmartSuite. SmartSuite is much easier to use and more secure and encompassing than the other platforms we've been using, but trying to get an entire company to change over has been an uphill battle.

What problems is SmartSuite solving and how is that benefiting you?

Some of my team is remote and some are in the office. We are all able to use SmartSuite to work together in real time, and I've found it much easier to communicate efficiently now that we're not working on one platform and communicating through another.

Small Business (50 or fewer emp.)
Jan 18, 2023
 Source
Overall Rating:
5.0
KT
Ken T.
Consultant
Share
"SmartSuite"
What do you like best about SmartSuite?

SmartSuite is very easy to use. Intuitive design and the SmartSuite team is very responsive to requests and assistance.

What do you dislike about SmartSuite?

Nothing at present. Anytime we run into an issue, the SmartSuite team hops on it, and any feature gaps are either on the roadmap already, or they work with us to understand our scenario for future product enhancements.

What problems is SmartSuite solving and how is that benefiting you?

SmartSuite facilitates several business processes for our clients: Program and Project Management Office, Service Request processing, Sales CRM, to name a few.

Small Business (50 or fewer emp.)
Jan 16, 2023
 Source
Overall Rating:
5.0
JK
Jess K.
Marketing Consultant
Share
"Better than Airtable"
What do you like best about SmartSuite?

If you're looking for a powerful and flexible tool that also prioritizes customer service and user experience, then SmartSuite is definitely worth checking out. I've been a user for a while now and I have been consistently impressed by the level of support and responsiveness I've received from the SmartSuite team. Their user interface is also incredibly intuitive and easy to use, making it a great option for both novice and advanced users. Plus the team is always actively working on new features and improvements based on user feedback, which makes it a great choice for anyone looking for a software solution that is always evolving to meet their needs. Overall, I highly recommend giving SmartSuite a try. I have no doubt that Airtable will lose users to this new company, and I say that as an Airtable consultant.

What do you dislike about SmartSuite?

There are a few features I'm waiting for, all of which are on the roadmap. One of them is to remove the SmartSuite record from automated emails sent from my solution so, people don't know I'm using an automation tool to send them personal emails. They already do SO much for brand partners, but I also have my fingers crossed that they will do even more, like allow power users to sell our solutions or gift them to others as lead magnets without those who've been gifted being able to copy the solutions into infinite.

What problems is SmartSuite solving and how is that benefiting you?

SmartSuite allows me to automate repetitive task work across all areas of my business so I reclaim brain space. I love to build my own systems from scratch so that I can do 'all the things' in one powerful interface, instead of needing to hop from dozens of different interfaces to manage contacts, content, money, projects, etc.

Small Business (50 or fewer emp.)
Nov 21, 2022
 Source
Overall Rating:
5.0
PR
Paul R.
Owner
Share
"SmartSuite"
What do you like best about SmartSuite?

Integrates and connects all the "Solutions" together.

What do you dislike about SmartSuite?

Nothing at this point. The only current downside is that there are still some features not implemented but they are very responsive and adding more features, many based on user feedback.

What problems is SmartSuite solving and how is that benefiting you?

Combining the features of other platforms into one platform. For example, using the form features in SmartSuite allows us not to use another platform, such as JotForm.

Mid Market (51-1000 emp.)
Aug 01, 2022
 Source
Overall Rating:
5.0
JM
Jd M.
Managing Director
Share
"SMART SUITE IS BECOMING MY SECOND BRAIN"
What do you like best about SmartSuite?

I’m hyper-organized, but I wasn’t using a comprehensive tech solution, mostly managing processes and projects through a combination of email, text, Slack, Google Drive, and OneNote. Everything was all over the place. We tried to use Asana, but it wasn’t intuitive for storing documents, didn’t feel as dynamic to customize, didn’t look or feel good, and wasn’t easy to use. It also didn’t have the spreadsheet functionality I need. It was ok for project management, but SmartSuite is a second brain, a true database. I’ve centralized all of the vital information about my clients and manage my work with more confidence and ease these past few months. I’m enjoying tracking important personal projects and goals in the platform related to my family, fitness, and home. It’s truly an extension of my brain and how I organize my life.

What do you dislike about SmartSuite?

There is not much to dislike about Smart Suite. One point might be Smart suite is so powerful and flexible that I need to reign in how super customized I make every solution. I am focusing on good and great outcomes

What problems is SmartSuite solving and how is that benefiting you?

How I organize everything in my entire life and increase my overall effectiveness

Small Business (50 or fewer emp.)
Feb 17, 2022
 Source
Overall Rating:
5.0
Artem K. avatar
Artem K.
B
Share
"The best looking and the easiest app to use on the market"
What do you like best about SmartSuite?

It's super intuitive. Whether you are an enterprise or just a one-person company, you'll have it rolling smoothly. The feature set is well thought out, organized, and structured. You have all you need to run various types of businesses and workflows. Let me stress this one more time – compared to any competitor product on the market, SmartSuite will blow your mind away with how easy and self-explanatory things are. You won't waste time on "learning the system", but instead, you can jump in and start building. Not to mention that pricing policy, which is the most attractive on the market right now. You can easily check it out by comparing offers from other vendors.

What do you dislike about SmartSuite?

Nothing comes to mind. The product is fresh on the market, so I'm looking forward to exploring the "coming soon" features.

What problems is SmartSuite solving and how is that benefiting you?

SmartSuite allows us to manage the entire business flow within the company. We have stopped using email, jira, google sheets. All these got replaced with a single platform.

Small Business (50 or fewer emp.)
Aug 09, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great solution for business and life!"
What do you like best about SmartSuite?

The User Interface is really well designed. It's easy to use and visually appealing.

What do you dislike about SmartSuite?

SmartSuite is still a newer company so all the features are not yet available.

What problems is SmartSuite solving and how is that benefiting you?

Smart Suite helps me to organize my students, lesson plans, student assignments/submissions, grades, and student communications.

Small Business (50 or fewer emp.)
May 23, 2023
 Source
Overall Rating:
4.5
RT
Rob T.
Founder
Share
"Invoicing problem solved"
What do you like best about SmartSuite?

The time tracking field simplified our invoicing dramatically and saved us thousands in custom programming.

What do you dislike about SmartSuite?

There are still things in the pipeline. If they are of the same quality as the product thus far, i will be very happy.

What problems is SmartSuite solving and how is that benefiting you?

We provide consulting in 3 states and bill Medicaid. Each state is unique. We can now create properly formatted invoices for each state at the click of a button.

Mid Market (51-1000 emp.)
Feb 10, 2023
 Source
Overall Rating:
4.5
PB
Paolo B.
Founder
Share
"An Enthusiastic USER"
What do you like best about SmartSuite?

Is a Data Base and a Project tool , is very custome oriented , the portfolio of solutions is broad and very well done , the helpdesk is incredible ; is the tool I always desire, to organize in the best way my work ;

What do you dislike about SmartSuite?

really there is no weak point , during my experience I always find what i need for my purpose , and what i think will be neccessary , they always put on development .. right now the weak point is a connector with SAP

What problems is SmartSuite solving and how is that benefiting you?

Mostly for ticketing , controlling , comunication , project management

Small Business (50 or fewer emp.)
Aug 31, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great Custom Solution for Data Management"
What do you like best about SmartSuite?

User Friendly UI/UX and ease of use. Customization of each solution makes it easy for users to build/update platforms with ease.

What do you dislike about SmartSuite?

Still a maturing product that has additional features that needed to be implemented from Product Roadmap

What problems is SmartSuite solving and how is that benefiting you?

Data Management