SmartSuite Reviews & Product Details

As an online marketing agency we have implemented SmartSuite successfully to optimize internal processes and to enhance teamwork. This platform enables efficient planning, performance and analysis of projects and is used by various teams including project managers, SEO experts, web developers and designers. The flexible adaption of SmartSuite to the specific requirements of our digital agency is essential particularly in sectors such as SEO, SEA, Social Ads, web analytics as well as WordPress development and web design. By using customizable templates and automation features within SmartSuite we can organise specific workflows effectively. The intuitive user interface and diverse integration options facilitate rapid information sharing and real-time project tracking, supporting improved communication, collaboration and transparent project management. Due to the competitive situation continuous optimization of workflows and increase in productivity SmartSuite provides an ideal solution that promotes both efficiency and teamwork. In summary, the introduction of SmartSuite has led to the optimization of our internal processes and to an increase in efficiency. The platform has become an essential tool for project planning, execution and analysis, ultimately improving our workflow.

To date, we haven't encountered any issues with SmartSuite.

The flexibility of the tool is a significant advantage for us. Particularly, the ability to integrate with numerous other tools greatly facilitates our daily operations. Additionally, some of our employees work remotely, and thanks to SmartSuite, effective team communication is maintained despite different work locations.

SmartSuit is very flexible; you can have tasks in different solutions but see all of them in one place. It makes the process faster and more efficient.

Automations have some limitations but as I know it will be changed soon.

Communication, task managment, access to the infornmation

In the construction industry, SmartSuite's robust project management capabilities, including Gantt charts (new in 2024) and real-time collaboration, are invaluable. Its ability to handle complex workflows with ease, while offering customizable templates tailored to construction projects, enhances productivity significantly. SmartSuite streamlines complex construction project management by integrating multiple functions into one platform. This enhances team collaboration, improves resource allocation, and provides critical insights into project progress, resulting in better project efficiency and timely completion.

While there's nothing specific I dislike, there is room for enhancement in certain features. For instance, integrating more advanced functions into the Outlook calendar. For SmartDoc, akin to Notion's capability to embed multimedia content like YouTube videos, would add value.

SmartSuite adeptly addresses the complexities inherent in managing large-scale construction projects. It consolidates various project management aspects, enhancing collaboration, efficiency in task management, and offering real-time insights, which significantly contribute to the streamlined execution and success of projects.

Signing up for SmartSuite has been the BEST decision I've made for my business this past year. Their work managment platform allows you to create solutions specific to "how you work," instead of forcing you to restructure what you do in order to use their SaaS. I constantly feel like I created my very own custom app for my biz that is super user-friendly and has 10xed my productivity. You can literally have your first solution up an running in no time, compared to other tools like ClickUp, Asana, or Monday that have a larger learning curve and used to cause me major overwhelm. And if what I just said hasn't sold you on this tool, then experiencing their customer support will -- they don't just give you generic responses, but actually provide you with ways in which you can implement what you're wanting to accomplish. PLUS, SmartSuite has built a stellar community around their SaaS, and constantly roll out new features that their consumers actually want. SmartSuite is hand-down, one of the best tools on the market. I could go on and on about their grandular permissioning structure, linked records feature, or even their dot notation capabilities when it comes to formulas, but this is just one of those tools that seeing is believing for most so I highly recommend giving it a test run for yourself.

I have no downsides to using this tool -- I absoultely LOVE IT!

Utilizing SmartSuite allowed me to have one main source of truth in my business. It allowed me to cut down my monthly operating expenses by creating different solutions that replaced the many other tools I had to piece together to do the same thing.

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Spent the weekend creating a way for our team here to manage and track the complicated relationships we have with all the manufacturers, brands, product categories, discount structures, special programs, sales reps, and rep groups that we work with. There was nothing that SmartSuite couldn't handle, and it did so with aplomb! The end result is GORGEOUS (all of SmartSuite is beautiful!) which is so important to end user initial impression and adoption, but under the covers, this thing is a beast of functionality (and it's FAST!). While I was working, I was just marveling at the technological underpinning while enjoying the polished user experience. Serious KUDOS to the entire SmartSuite team. I haven't enjoyed using something this much in a long, long time.

They are still on the growth curve which is a double edged sword. They are absolutely listening to user input, they are 100% available and accessible, they sincerely want to understand and help, but not everything is "enterprise grade ready". They will be there soon though. Very soon.

Moved our CRM solution here first. Then fleet management. Then asset management. Then vendor discount management. Then purchase order and receiving. Then (I could but won't list the 10 other solutions we've put here). There is nothing we've tried in SmartSuite we haven't been able to accomplish.

The support that the admin gives to the community. They are a real company that hears the needs of their users, and it's a rare thing! Now I use Smarthings every day. There are a lot of features and I implement all my work there! Automation are a cool feature that allow me to be more productive in every day.

Isn't EU-server hosted at the moment but I'm sure that they are working on it.

SmartSuite allows me to manage my agency work and my associate's work. It's so cool and that allows me to have an agile workflow. Other tools allow me to reach that but they are too expensive, instead, Smartsuite is user-focused and allows me to reach my goals at the right price without addons on addons to buy, and I love that!

Support is outstanding, Interface, features, and functionality dwarfs it competition. Highly regarded and accessible senior management.

Not multi-tenant, but I woul imagine that it's in the roadmap.

Allows business units to quickly develop their own solution. Business processes are quickly automated without expensive analyst and programmer resources.

Powerful, versatile, and easy to build and customize your solution tailored to your business. Beautiful layouts that are simple enough for our team to learn. Also, their team is incredibly responsive.

Although they are working on a report generator, it still is the weakest part of an otherwise powerful chain.

CRM, process management, inventory management, and task management.

Your flexible, all-in-one data solution. It's user-friendly interface provides a simple understanding of each desired field and application. Watch out Microsoft! Good job SmartSuite team! I'll sing your praises to anyone who'll listen.

The con for me is I had to upgrade to a bigger plan! Why? Because SmartSuite has my brain triggering on all cylinders firing off so many ideas to implement that I needed more!! 🤯 Hence the title. 😉

With SmartSuite, there are creative solutions popping up in all areas of my life! There are so many applications for being more productive, saving time, getting organized, etc. Love it!