Every member of the team is helpful and go out of their way. I can turn up to an event confident that Worcast have checked everything on their side and everything is ready to go.
I honestly can't find anything to criticise. They needed to understand our industry needs at the start but now that they do its great
The benefits are massive, we engage with our customers in a manner which is convenient to them. Which allows us to add value beyond our products
The player is highly customisable and has great analytics. The team is a pleasure to work with and have a fast response time.
The max resolution is 720p, which is sometimes a limitation for some of our clients. There are also some issues with post-event emails when events have very high attendance.
Workcast allows us to create fully customised live streams for our clients at a competitive price. The RTMP integration is excellent, and the range of templates enables us to find the right look for a client.
WorkCast's support team is hands down fantastic. Their tech support department is incredibly responsive, quick, helpful, and cheery. Likewise, our account manager is always happy to chat and even took the time to look into our organization beyond our preliminary conversations to really understand who we are and what we need. The platform itself is multifaceted and comprehensive and attractive from the audience's perspective.
This platform is definitely best for larger, complex events due to all the features and management support. The complexity can be a little clunky for smaller, one-off presentations. Likewise, some features that I hoped for were definitely missing-- for instance, I wish you were able to copy a past event to use as a template for a future event. Instead, you have to go through the support team and they have to create that duplicate for you as a whole new event template. Similarly, multi-registration pages don't come standard. It cost an extra $500 for a multi-reg template and I still have to go through the tech team to finalize set-up each time we use it.
Running highly interactive webinars that generate comprehensive reporting.