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WorkCast Present+ Reviews: 4.3/5 — Solid Choice
WorkCast Present+ is a comprehensive webinar tool with video conferencing features that empower users to quickly create webinars and empower visual communication through technology. The platform supports online registration, email communications, and live and on-demand events, with advanced branding features. Users also have the option to record live webinars automatically. Present+ is browser-based, accessible via mobile, and can be used across multiple devices--no app or plugin downloads or installation required.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare WorkCast Present+ with other popular tools in the same category.
WorkCast has proven to be an invaluable tool for our webinars. The platform is user-friendly, providing seamless event setup. Vicky from the support team has been particularly helpful, promptly addressing and resolving any issues. Highly recommend WorkCast for its reliability and excellent support!
The creation date of on-demand certificates cannot be changed based on the attendee's viewing date.
Integration in HubSpot. No more munual import contacts to Hubspots.
Workcast provides top-of-the-line customer service, which makes our live programming a pleasure to produce. They are knowledgeable and proactive. The technical foundation is solid, and they allow for both self-service options and full service with all the bells and whistles.
I have not had any negative experiences working with Workcast. They never disappoint.
Workcast provides an excellent user experience both for me as a Producer and for our audience. They have the capabilities to do a simple livestream, or a complicated production with options that include polling, chat, and mixing live and pre-taped content.
How easy the platform is to use and the look of the auditoriums.
The process of sending speaker login details is sometimes a bit frustrating.
They have been very helpful with resolving connection issues with speakers.
WorkCast has a fantastic platform for hosting Webinars - it supports many formats for live / on-demand and more. The API access allows developments on top of the core platform and, when used with the embedded player, allows superb integration with existing sites. Recently we required customer support to help us troubleshoot a tricky issue, they went above & beyond to help us resolve it.
The email automation platform for managing user journies isn't as streamlined or controllable as I would like.
We wanted to in-house our Webinar solution from a 3rd party whilst hosting them on our main website. This has been possible thanks to WorkCast.
Great interface for an event - really stands out from other providers. Having attended a lot of events and suffering Zoom fatigue, this was different and enjoyable.
Nothing major everything worked well and was easy to follow.
Helping out Marketing and Communications standout with B2B partners.
Email response from the WorkCast team is quick. They provide clear, detailed information in their emails and the webinar onboarding experience was seamless. The platform training was fantastic. The system performed flawlessly on webinar day.
Perhaps allow the webinar host the ability to manage the onboarding process in a user dashboard. It would be easier to allow the webinar administrator the ability to upload creative assets, etc.
Providing a one-stop and easy webinar platform that performs well. I was looking for a stable system that was able to handle a large number of attendees, along with robust reporting.
Very helpful and friendly staff members. They feel like actual internal colleagues working with you along the whole project.
All positive. The team take on suggested changes and implement new add ons tailored to our needs
Reaching a wider range of schools, having a positive impact on young people and helping businesses identify early talent
Ease of use in terms of setting up webinars, automated reminder emails for webinar attendees, post-event emails to send those who signed up the on-demand recording.
There is nothing I can think of that makes me dislike the platform - as mentioned above, WorkCast has been great to use and its features very useful for what we need to do.
I can't think of any problems with the WorkCast platform - as mentioned above, WorkCast has been great to use and its features very useful for what we need to do.
It's very straightforward to create events and using the Workcast API we are able to integrate many functions, such as registration, with our own platform. Everything seems to work very well.
Overall we like the product and there isn't anything in particular that we dislike.
WorkCast allows us to offer webinars to our own customers. It makes sense for us to use a product like this rather than build our own from scratch.
The team. What a great and responsive bunch. Have been accessible when we needed them since day 1.
As they are continually improving, they've addressed all the little annoyances that I've had to date. I think the home "dashboard" view would be more useful if it was customizable to our particular needs.
Reporting & attribution. We've been able to really understand who our audience is and where they are coming from. The hosting interface is simple and intuitive (even for new presenters).
WorkCast is a super user-friendly platform for planners, speakers, and attendees. Their project managers and event producers are a solid, top-notch crew.
There are no real downsides. As we progress from year-to-year, new features are always being added which enhance the experience.
WorkCast hosts our monthly Friday Forum event and using their platform allows for a consistent experience from month-to-month.
I have produced about 30 webinars with Workcast over the past two years. Their events team is easy to work with and a helpful partner in producing high-quality digital events. I appreciate the stability and quality of their event platform, both for presenters and participants. I appreciate how Workcast is continuously looking for ways to adapt to changing business needs, for example, improving technology to allow for more interactive capabilities.
They work hard to accommodate any last-minute schedule requests, but we've found it is helpful to give as much advance notice as possible during busy times to ensure we can book our preferred event date and time.
Workcast helps provide a platform for clients to deliver their message in a high-quality way. We put together digital events ranging from simple webinar presentations to interactive panelist discussions.
The WorkCast team are always upfront about what the platform can deliver. We had very specific requirements around mobile accessibility, privacy and ease of use and the team were responsive in answering our questions and ensuring that the product met our needs. Demos with other competitors were not always so straight up!
This is only a short lived thing as improvements are always being made as developments are worked on but there are small nuances that can be fiddly such as when you are on interactive and sharing slides, you have to stop and restart your camera to show video.
We have been able to reach our international, mobile-first audience with an easily accessible platform that is easy for producers and presenters to use. We have certainly reached a wider audience through our course webinars.
Through the pandemic our company was pitched numerous virtual event platforms that promised ease of service and customization. We tried several alternatives before we found workcast, and the ability to make the experience "yours" is far superior to its competitors. Moreover, the contacts at workcast are very accessible and work with us to find solutions rather than expecting our needs to comply with a template.
We would prefer to have both a "chat" and a "Q&A" feature, which was not initially available. Our contact helped us to find a third-party app so we could have both, and my understanding is that workcast is making it possible to have both functions in-house in the coming months. Huge kudos for listening to your client's needs!
Prior to the pandemic, our company hosted live educational events that were recorded for national distrobution. Workcast facilitates polished engagements with our online community and offers a highend bespoke appearance.
The support from the team is second to none. The platform is very simple to use, and the team members are all very responsive.
The only problem I've encountered is some workplaces have firewalls that block Workcast; however, this may be the same with other platform providers.
Due to COVID, we've been in a position where we've had to move our events online. We've been able to learn how to run webinars ourselves, and we've been able to more than double the number of online events we've been able to run.
I used Work cast for a company conference which was a mixture of live and pre-recorded content. They were very professional and experts in what they did. I had day-to-day contact with a limited number of people, which made the event management much easier for me and their advice was extremely useful for me.
Nothing. Everything worked perfectly. Thanks.
As I am not an expert in this tech area, WorkCast colleagues were on hand any time I needed their advice or to ask questions.
An extremely professional service with experienced staff that ensure the event runs as smooth as possible and meets the customer needs to a tee.
No downsides - the team were extremely accomadating and able to offer advice to ensure the event was what we wanted.
Benefits - a professional service that ensured the success of the events. As we have worked with Workcast multiple times they have improved our event each time with more suggestions and come up with solutions to challenging ideas.
Allows to replicate meetings in a virtual environment
The user can't fully control the presenters on screen in the case of various presenters
We can host meetings with a lot of attendees without the need of a physical/onsite event
We were very impressed with the support of the Workcast staff in all aspects of the process begining with their Financial Team, Support Staff, Design Team and Technical Crew. All of which were extremely professional and showed great patience with our group who were completely new and inexperienced in a virtual presentation platform
We came away from this experience with absolutely no glaring dislikes in the process. Workcast met all of our expectations and then some.
Because of COVID 19 we were unable to host our annual UW Financial Reporting Conference in 2020. The conference is normally a large in-person event that is very valuable to our school of accounting and to our local constituents in the accounting industry. The Workcast Virtual Platform allowed us to deliver our conference in a very successful fashion in 2021 allowing us to keep our constituents engaged .
I loved working with the WorkCast team the most. They made everything so easy and seemless for my team.
I have no dislikes. The platform and team were great.
I have not had any problems; in fact, they were able to help fix my mistakes with ease.
Quick response, nothing is too much trouble attitude
a niggle for me is having to remember to reply to an email with the event number on. Can be confusing when you have 2 events running a week apart
eductaion in a very heavily regulated industry. this gave us the platform to give important information to our customers
The customer service is the best out of all of the virtual video sharing platforms we have used.
The customizability could be improved; we always felt a little restricted when creating our events.
We wanted to broadcast both pre-recorded and live webinars. Workcast supports this and makes the process incredibly easy.
Great customer service to assist us along the project
The platform has some restrictions if you are trying to transition between different speakers or groups of speakers
We can engage a wide audience easily
I love the level of support provided by the team at Workcast. They are so helpful and are always there to aid.
I think the platform could do with some new features, but they are pleased to consider these suggestions made.
We have a few webinars as a company and WorkCast provide what we need to do these.
Every member of the team is helpful and go out of their way. I can turn up to an event confident that Worcast have checked everything on their side and everything is ready to go.
I honestly can't find anything to criticise. They needed to understand our industry needs at the start but now that they do its great
The benefits are massive, we engage with our customers in a manner which is convenient to them. Which allows us to add value beyond our products
The platform allows us to customize our brand and upload branded images, visuals, and videos. They also support different languages, such as Chinese, which is excellent for our clients in the Asia Pacific region. The team in Asia is also very responsive to our needs.
It might require time to get buy-ins from internal stakeholders as it's relatively new in the Asia Pacific region. Still, once you get their initial buy-ins, they love the stability and security of the platform.
It helps us hosting events and conferences online for clients with stable and secure support. It's beneficial during the pandemic. Once we are in, we don't feel any need to change it back to in-person meetings.
The teams are very responsive and supportive, ensuring you run a successful event.
I don't have any dislikes to mention here
WorkCast helps us to set up and run professional webinars to provide branded thought-leadership content in our market area.
Chris was so accommodating and was always available. He was a team player and ensured we could provide the client with a rapid timeline.
I wish we had more time to streamline all of the back and forth between client & us. But again, the rapid timeline did not help.
They made sure that all of comments were updated in a timely fashion.
Understanding our needs and building our event as a small company
The product worked well for our event - nothing to dislike
Engaging the community at the event to actions - our age group is 15-18 and that is a challenge
WorkCast is economical and contains all of the features that you find on higher-priced platforms. I also appreciate their support and customer success teams
Sometimes the rollouts of new features are not fully worked out or training is not in place before the release.
We are working through working on keeping programs short and precise and improving registration signups. We are also working more with live broadcasts.