Unclaimed: Are are working at WorkCast Present+ ?
WorkCast Present+ is a comprehensive webinar tool with video conferencing features that empower users to quickly create webinars and empower visual communication through technology. The platform supports online registration, email communications, and live and on-demand events, with advanced branding features. Users also have the option to record live webinars automatically. Present+ is browser-based, accessible via mobile, and can be used across multiple devices--no app or plugin downloads or installation required.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare WorkCast Present+ with other popular tools in the same category.
Quick response, nothing is too much trouble attitude
a niggle for me is having to remember to reply to an email with the event number on. Can be confusing when you have 2 events running a week apart
eductaion in a very heavily regulated industry. this gave us the platform to give important information to our customers
The customer service is the best out of all of the virtual video sharing platforms we have used.
The customizability could be improved; we always felt a little restricted when creating our events.
We wanted to broadcast both pre-recorded and live webinars. Workcast supports this and makes the process incredibly easy.
Great customer service to assist us along the project
The platform has some restrictions if you are trying to transition between different speakers or groups of speakers
We can engage a wide audience easily
I love the level of support provided by the team at Workcast. They are so helpful and are always there to aid.
I think the platform could do with some new features, but they are pleased to consider these suggestions made.
We have a few webinars as a company and WorkCast provide what we need to do these.
Every member of the team is helpful and go out of their way. I can turn up to an event confident that Worcast have checked everything on their side and everything is ready to go.
I honestly can't find anything to criticise. They needed to understand our industry needs at the start but now that they do its great
The benefits are massive, we engage with our customers in a manner which is convenient to them. Which allows us to add value beyond our products
The platform allows us to customize our brand and upload branded images, visuals, and videos. They also support different languages, such as Chinese, which is excellent for our clients in the Asia Pacific region. The team in Asia is also very responsive to our needs.
It might require time to get buy-ins from internal stakeholders as it's relatively new in the Asia Pacific region. Still, once you get their initial buy-ins, they love the stability and security of the platform.
It helps us hosting events and conferences online for clients with stable and secure support. It's beneficial during the pandemic. Once we are in, we don't feel any need to change it back to in-person meetings.
The teams are very responsive and supportive, ensuring you run a successful event.
I don't have any dislikes to mention here
WorkCast helps us to set up and run professional webinars to provide branded thought-leadership content in our market area.
Chris was so accommodating and was always available. He was a team player and ensured we could provide the client with a rapid timeline.
I wish we had more time to streamline all of the back and forth between client & us. But again, the rapid timeline did not help.
They made sure that all of comments were updated in a timely fashion.
Understanding our needs and building our event as a small company
The product worked well for our event - nothing to dislike
Engaging the community at the event to actions - our age group is 15-18 and that is a challenge
WorkCast is economical and contains all of the features that you find on higher-priced platforms. I also appreciate their support and customer success teams
Sometimes the rollouts of new features are not fully worked out or training is not in place before the release.
We are working through working on keeping programs short and precise and improving registration signups. We are also working more with live broadcasts.