For live and automated sessions and recorded webinars, WebinarNinja is your go-to centralized platform. Users can easily upload PowerPoint slides, create Q&A spaces, run polls, share screens, and even block attendees during live streams. Standard features include attendee registration data, interactive features like polls, questions, and chats. Additionally, users can export registrant data to gain deeper insight into their audience analytics, conversion, and retention rates.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Costumer Service is very good. They are very careful in geting in contact with you quickly.
Everything has been very good with WN and their upgrade to WN6 will be better.
Course platform.
Simple to use Loads of additional features
Some of the in webinar controls are confusing
Ease of running webinars without lots of setup and config. Able to run more webinars and offer improved experience
I like the email templates that are built in so I don't have to worry a ton about integrations with a separate email provider.
I'd love to see more feminine-looking sign-up pages
Webinar ninja lets me do webinars without having to do a lot of tech stuff in the background. It's been great for list building and serving my audience
Their effort to make it a super experience again. The features I have explored work smoothly and it is a pleasure to work in WebinarNinja again. Too many new features to mention. Well done to the hardworking team and co-founder Omar.
One or two small things that need attention.
A big issue for me is follow-up. WebinarNinja solves this problem 100% with follow-up emails that I can customize.
We used webinar ninja for a few months for a campaign to interact with clients and talk about insurance issues. It was very useful and we shared the webinars as a series afterwards.
If you dont need live interaction, youtube is a better option
The live interaction with clients. It is a good tool if youre trying to teach something online so that the other party can ask questions and you answer them live.
The software is simple and does a few basic webinar functions. That's it. Read on to hear why this company is a scam.
This company steals money from people. Stay away. Their business model is to prey on people with free trials and charge you thousands of dollars with a 'no refunds for any reason policy' due to a scammy auto-renewal. Their customer service is a joke and will patronize you, saying they can't because the policy says no, and try to sell you on using their software again despite saying it did not have basic features you need and that you were never going to use it, and not providing any confidence that they are good people worth working with. Their rep, Anna, would be fired at any normal company for suggesting that someone should pay thousands of dollars among their personal budget for the year for a service they have never used. Maybe this company will give her a raise for stealing money from someone, just as they've directed her to?
Should be more like what problems have I realized, like being virtually mugged by a corporation. Benefits: Realizing that you should read reviews before even considering a free trial, regardless of if you are interested in using the product. I would've seen the countless other reviews confirming that this company steals money from people.
The different types of webinars that you can do - prerecorded with live intro, hybrids. Plus brand of registration page and integrations.
So many tech issues - video stopped playing during the webinar. Replay still not available after 48 hrs post-webinar. Settings saved as default don't copy across future webinars.
being able to pre-record and do a live intro which not all platforms offer. And automated emails are helpful too.
Nothing, slow beta service, with lots of bugs.
We had to switch back to Zoom because the service simple does not work! It is still a beta service, customers simply can not connect to the webinar because of server errors. Many functions does not work on the web interface. The service is very very slow. We tried to reach customer service before the webinar start, but no answer. Of course they did not pay back the monthly fee.
Webinar for 100 customer, it could not solve our problem because of system bugs.
The webinar setup and customization is easy. That's all.
1. If a lead puts a space at the end of their email when registering, they get an error message/don't get registered. That's fairly fickle. Who knows how many leads are lost because of this little problem. 2. After they did an "update" the week of 01/18/2021.... - They gave NO WARNING that their platform would be unusable during this time. - I spent hundreds on ads, when I went live no one could access the webinar. - The email notifications could not be accessed or turned off - No access to registration embed forms - Customer service wouldn't respond for HOURS - I asked for a refund of the last month ($99), and to cancel my subscription. - The Customer Service Manager CJ left my requests on read, and refused to answer me. DO NOT USE THIS PLATFORM!
I'm currently doing live webinars, and WebinarNinja is one of the few that seemed available, user friendly, and a decent monthly subscription fee
1 customer support agent tried his best to answer all questions.
Their product simply doesn't work. The analytics do not work. The video upload doesn't work. The registration pages break. It doesn't integrate with Active Campaign easily at all. People who registered and people who attended your webinar are considered the same. On top of that, they automatically charge your card for an ANNUAL plan after your trial period ends and aren't able to issue refunds within the first 30 days. I tried everything I could to work with webinar ninja, but they simply suck...and they know they suck, and this is why they don't issue refunds.
They are "looking into" fixing their analytics functions and "looking into" fixing their integration with active campaign.
Webinarninja has been great since its beginnings years ago. They provide a variety of services for live, evergreen and hybrid webinar services. Their training and continued webinars teaching on different aspects of the program are inspiring, interesting, and easy to learn. I've always been impressed by all they do with a focus on serving their customers not just selling to customers.
I haven't found any downsides with WebinarNinja. They are responsive to customers, have a great product that they are consistently upgrading. Even when they did a big platform change some time ago, they took care of us during the transition.
It's an easy platform to run evergreen webinars and move people into courses (on the same platform). It does a variety things to help connect me with my customers so I don't need to use several different software programs to collect leads, send emails and follow up, and run webinars or courses. It really has everything: automated email, landing pages, analytics, chat, downloads and integrations to run other CRM programs (not sure why you'd need to) and take payment for the courses or webinars. It's affordable for me and saves me from the hassle and cost of using multiple products.
Training and Customer Service/Support on WebinarNinja are THE BEST.
I haven't discovered any downsides or dislikes. Oh wait, niche selection could be improved to include intuition, energy healing, and other spiritual tools/modalities.
I am creating one-and-done opt-ins and recorded Webinars which save me a lot of time and energy.
I am fond of this service - it provides high quality to life events - video quality, audio, opportunity to share slides and manage a live chat.
For me it is extremely expensive in contrast to other services. Therefore I only test this service ofr several weeks.
WebinarNinja helps me to create a live event for 500+ attendees. The main benefit is a stylish design.
WebinarNinja's user-friendly interface allows beginners to create their first webinar in just minutes!
There isn't a thing I "dislike" about WebinarNinja.
I am able to meet my leads "live" and close more business.
Unlike many of the webinar solutions out there, Webinar Ninja is easy to use even if you aren't tech savvy. The interface is straightforward and makes setting up your webinar quick. It allows for live, automated, and hybrid webinars, it allows for integrations with Stripe so you can have paid webinars, and for Zapier integrations so you can easily build a list from your webinar registrations. They also have great tutorials and helpful webinars and seem to be continually striving to improve the product.
There are no real downsides to Webinar Ninja that aren't seen in all Webinar solutions. Once you go over 100 seats in your webinar room, it can become a little pricy, but no more than other comparable solutions.
Webinar Ninja has allowed me to automate the marketing of my business and get new clients on auto-pilot by setting up a webinar that prospects can watch when they want. It also helps me introduce new products and services through live webinars and hold teaching webinars with existing clients.
a. Clean user interface b. Quick webinar creation c. Intuitive end user experience d. Reminder email setup is fast and convenient. e. Sensible pricing.
a. Lack of recurring live webinar feature. b. Offer button appears immediately during a replay. c. Cannot select how many times slots will be shown for an automated webinar. d. Automated webinar can have only one recurring time slot.
WebinarNinja has helped me gain better traction with my cold leads from Facebook and sell more online courses.
Webinar Ninja has thought of everything I would need to successfully create a webinar. Preparing content and marketing a webinar is tough enough so working with an intuitive, easy-to-use all-in-one platform is a huge relief. I especially like the easy access to help/support and here again, they've covered everything from a knowledge base to chat.
I have had some challenges with Chrome but worked through it with the support team. I don't believe this is a Webinar Ninja issue but with Chrome.
I am running private webinar as a training service for my clients - it is important for me to have a reliable platform that is easy to register for and to run. I've tested other platforms and love Webinar Ninja for "making me look good"
So happy for the Infusion Soft connection. The platform is easy to use, automatically records and we can set up replays as well.
We haven't played with Infusion Soft connection yet and we don't use it to its fullest. So really can't answer this one.
Doing webinars is helping us get more interest. And webinars, more than most mediums, really allows our crazy, kooky personality to show as we teach and provide value.
That it is easy. Both for me and for the end user. I really like how easy it is to automatically send emails which I can edit or add more to. And it's easy to add and time polls and offers.
I did have some trouble on my last webinar of people not being able to see the video I uploaded and when they tried logging in again it wouldn't let them. But when I let Webinar Ninja know they were already working on fixing it.
I use Webinar Ninja for workshops, and webinars leading into a paid upsell to a course.
We joined so long ago that we have WN for life. There were many bumps along the way, but their product is MUCH more refined now. They keep improving and we love them.
Can't think of anything right now. Our last few webinars were smooth.
It's great to use to get people familiar with our products and services. Our first webinar paid for the lifetime access and then some!