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WebinarNinja Webinar Software logo
WebinarNinja
Best Webinar Software for Creators and Coaches
3.2

( 37 )

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WebinarNinja Reviews: 3.2/5 — Mixed Feedback

WebinarNinja Overview
What is WebinarNinja?

For live and automated sessions and recorded webinars, WebinarNinja is your go-to centralized platform. Users can easily upload PowerPoint slides, create Q&A spaces, run polls, share screens, and even block attendees during live streams. Standard features include attendee registration data, interactive features like polls, questions, and chats. Additionally, users can export registrant data to gain deeper insight into their audience analytics, conversion, and retention rates.

Company WebinarNinja
Year founded 2014
Company size 11-50 employees
Headquarters Sydney, New South Wales, Australia
Social Media
WebinarNinja Categories on Findstack
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Ask Questions about WebinarNinja
What WebinarNinja is best for?
How does WebinarNinja compare to GoToWebinar?
What are the pros and cons of WebinarNinja?
WebinarNinja Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
WebinarNinja Pros and Cons
Pros
  • Very efficient live chat response times
  • Instant screen sharing feature
  • Supports integration with more then a thousand apps with Zapier
Cons
  • The back-end is difficult to navigate for beginners
  • Doens’t offer a money-back guarantee
  • Maintenance is often carried out without ample advance notice
WebinarNinja Features
Analytics and Reporting
Attendee Tracking
Automated Email Invitations
Automated Webinar Reminders
Breakout Rooms
Chat Functionality
Customizable Branding
Customizable Registration Forms
Engagement Analytics
Event Management
File Sharing
Hand Raising
WebinarNinja Media
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WebinarNinja Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 19, 2026
WebinarNinja Webinar Software logo
37 WebinarNinja Reviews
3.2 out of 5
Small Business (50 or fewer emp.)
Oct 18, 2023
 Source
Overall Rating:
5.0
BS
Belinda S.
President / Creative Director
Share
"Continually Adding Services!"
What do you like best about WebinarNinja?

Webinarninja has been great since its beginnings years ago. They provide a variety of services for live, evergreen and hybrid webinar services. Their training and continued webinars teaching on different aspects of the program are inspiring, interesting, and easy to learn. I've always been impressed by all they do with a focus on serving their customers not just selling to customers.

What do you dislike about WebinarNinja?

I haven't found any downsides with WebinarNinja. They are responsive to customers, have a great product that they are consistently upgrading. Even when they did a big platform change some time ago, they took care of us during the transition.

What problems is WebinarNinja solving and how is that benefiting you?

It's an easy platform to run evergreen webinars and move people into courses (on the same platform). It does a variety things to help connect me with my customers so I don't need to use several different software programs to collect leads, send emails and follow up, and run webinars or courses. It really has everything: automated email, landing pages, analytics, chat, downloads and integrations to run other CRM programs (not sure why you'd need to) and take payment for the courses or webinars. It's affordable for me and saves me from the hassle and cost of using multiple products.

Small Business (50 or fewer emp.)
Dec 13, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very good client service, very good with features."
What do you like best about WebinarNinja?

Costumer Service is very good. They are very careful in geting in contact with you quickly.

What do you dislike about WebinarNinja?

Everything has been very good with WN and their upgrade to WN6 will be better.

What problems is WebinarNinja solving and how is that benefiting you?

Course platform.

Small Business (50 or fewer emp.)
May 23, 2021
 Source
Overall Rating:
5.0
JH
Jyll H.
Intuition And Energy Expert
Share
"Exceptional Product and Service"
What do you like best about WebinarNinja?

Training and Customer Service/Support on WebinarNinja are THE BEST.

What do you dislike about WebinarNinja?

I haven't discovered any downsides or dislikes. Oh wait, niche selection could be improved to include intuition, energy healing, and other spiritual tools/modalities.

What problems is WebinarNinja solving and how is that benefiting you?

I am creating one-and-done opt-ins and recorded Webinars which save me a lot of time and energy.

Small Business (50 or fewer emp.)
Oct 13, 2020
 Source
Overall Rating:
5.0
EV
Eugen V.
Creator
Share
"Good live events tool"
What do you like best about WebinarNinja?

I am fond of this service - it provides high quality to life events - video quality, audio, opportunity to share slides and manage a live chat.

What do you dislike about WebinarNinja?

For me it is extremely expensive in contrast to other services. Therefore I only test this service ofr several weeks.

What problems is WebinarNinja solving and how is that benefiting you?

WebinarNinja helps me to create a live event for 500+ attendees. The main benefit is a stylish design.

Small Business (50 or fewer emp.)
Sep 11, 2019
 Source
Overall Rating:
5.0
Mercedes E. avatar
Mercedes E.
Marketing Director
Share
"Best Webinar Platform Out There!"
What do you like best about WebinarNinja?

WebinarNinja's user-friendly interface allows beginners to create their first webinar in just minutes!

What do you dislike about WebinarNinja?

There isn't a thing I "dislike" about WebinarNinja.

What problems is WebinarNinja solving and how is that benefiting you?

I am able to meet my leads "live" and close more business.

Small Business (50 or fewer emp.)
Aug 02, 2019
 Source
Overall Rating:
5.0
Jennifer H. avatar
Jennifer H.
Passionate Online Entrepreneur And Mom Of 5
Share
"No-Hassle Webinar Solution"
What do you like best about WebinarNinja?

Unlike many of the webinar solutions out there, Webinar Ninja is easy to use even if you aren't tech savvy. The interface is straightforward and makes setting up your webinar quick. It allows for live, automated, and hybrid webinars, it allows for integrations with Stripe so you can have paid webinars, and for Zapier integrations so you can easily build a list from your webinar registrations. They also have great tutorials and helpful webinars and seem to be continually striving to improve the product.

What do you dislike about WebinarNinja?

There are no real downsides to Webinar Ninja that aren't seen in all Webinar solutions. Once you go over 100 seats in your webinar room, it can become a little pricy, but no more than other comparable solutions.

What problems is WebinarNinja solving and how is that benefiting you?

Webinar Ninja has allowed me to automate the marketing of my business and get new clients on auto-pilot by setting up a webinar that prospects can watch when they want. It also helps me introduce new products and services through live webinars and hold teaching webinars with existing clients.

Small Business (50 or fewer emp.)
May 03, 2019
 Source
Overall Rating:
5.0
Vikram A. avatar
Vikram A.
Founder
Share
"Stellar experience!"
What do you like best about WebinarNinja?

a. Clean user interface b. Quick webinar creation c. Intuitive end user experience d. Reminder email setup is fast and convenient. e. Sensible pricing.

What do you dislike about WebinarNinja?

a. Lack of recurring live webinar feature. b. Offer button appears immediately during a replay. c. Cannot select how many times slots will be shown for an automated webinar. d. Automated webinar can have only one recurring time slot.

What problems is WebinarNinja solving and how is that benefiting you?

WebinarNinja has helped me gain better traction with my cold leads from Facebook and sell more online courses.

Small Business (50 or fewer emp.)
Apr 10, 2019
 Source
Overall Rating:
5.0
ZA
Zev A.
President & Ceo
Share
"Webinar Ninja Webinar Platform"
What do you like best about WebinarNinja?

Webinar Ninja has thought of everything I would need to successfully create a webinar. Preparing content and marketing a webinar is tough enough so working with an intuitive, easy-to-use all-in-one platform is a huge relief. I especially like the easy access to help/support and here again, they've covered everything from a knowledge base to chat.

What do you dislike about WebinarNinja?

I have had some challenges with Chrome but worked through it with the support team. I don't believe this is a Webinar Ninja issue but with Chrome.

What problems is WebinarNinja solving and how is that benefiting you?

I am running private webinar as a training service for my clients - it is important for me to have a reliable platform that is easy to register for and to run. I've tested other platforms and love Webinar Ninja for "making me look good"

Small Business (50 or fewer emp.)
Jan 21, 2019
 Source
Overall Rating:
5.0
CN
Catherine N.
Business Strategist / Mastermind Facilitator / Speaker
Share
"LOVE Webinar Ninja"
What do you like best about WebinarNinja?

So happy for the Infusion Soft connection. The platform is easy to use, automatically records and we can set up replays as well.

What do you dislike about WebinarNinja?

We haven't played with Infusion Soft connection yet and we don't use it to its fullest. So really can't answer this one.

What problems is WebinarNinja solving and how is that benefiting you?

Doing webinars is helping us get more interest. And webinars, more than most mediums, really allows our crazy, kooky personality to show as we teach and provide value.

Small Business (50 or fewer emp.)
Jan 04, 2022
 Source
Overall Rating:
4.5
TH
Trish H.
Chief Creator Of Online Courses For Horse People At Working Equitation Simpliied.
Share
"So easy to set up and use"
What do you like best about WebinarNinja?

That it is easy. Both for me and for the end user. I really like how easy it is to automatically send emails which I can edit or add more to. And it's easy to add and time polls and offers.

What do you dislike about WebinarNinja?

I did have some trouble on my last webinar of people not being able to see the video I uploaded and when they tried logging in again it wouldn't let them. But when I let Webinar Ninja know they were already working on fixing it.

What problems is WebinarNinja solving and how is that benefiting you?

I use Webinar Ninja for workshops, and webinars leading into a paid upsell to a course.

Small Business (50 or fewer emp.)
Sep 11, 2021
 Source
Overall Rating:
4.5
Michelle S. avatar
Michelle S.
Master Cruise Counselor
Share
"They’ve come a LONG way, baby!"
What do you like best about WebinarNinja?

We joined so long ago that we have WN for life. There were many bumps along the way, but their product is MUCH more refined now. They keep improving and we love them.

What do you dislike about WebinarNinja?

Can't think of anything right now. Our last few webinars were smooth.

What problems is WebinarNinja solving and how is that benefiting you?

It's great to use to get people familiar with our products and services. Our first webinar paid for the lifetime access and then some!

Small Business (50 or fewer emp.)
Jul 28, 2021
 Source
Overall Rating:
4.5
Benedict C. avatar
Benedict C.
Director
Share
"Professional & Helpful"
What do you like best about WebinarNinja?

* Proactive * Dedicated to support * Easy interface

What do you dislike about WebinarNinja?

So far, so good. A very innovative and creative product from professionals.

What problems is WebinarNinja solving and how is that benefiting you?

The webinar product allows us to present our solutions to clients in a professional manner, and cost-effectively.

Small Business (50 or fewer emp.)
May 21, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Fantastic software and so easy to use"
What do you like best about WebinarNinja?

Simple to use Loads of additional features

What do you dislike about WebinarNinja?

Some of the in webinar controls are confusing

What problems is WebinarNinja solving and how is that benefiting you?

Ease of running webinars without lots of setup and config. Able to run more webinars and offer improved experience

Small Business (50 or fewer emp.)
Jun 12, 2020
 Source
Overall Rating:
4.5
PS
Paula S.
Founder
Share
"Easy to use Webinar Software that keeps getting better"
What do you like best about WebinarNinja?

I have been using WebinarNinja's platform since 2016. I've watched them grow and improve and learn. The company is fully invested in helping its users have a great experience with the service. I love the training, their responsiveness, and their willingness to feature their users and help promote the webinars we create. They recognize that they succeed by helping their users succeed, and I'm excited for the improvements and new features I know are just around the corner. Like, seriously excited!

What do you dislike about WebinarNinja?

I wish they had more payment platforms that I could use for my paid webinars. I like their registration pages and the fact that I can take payments, but I have had to do a few creative workarounds through my website for payments and I'd rather keep all of it within the same registration process.

What problems is WebinarNinja solving and how is that benefiting you?

I have used WebinarNinja not only for live training classes, but also to just record myself doing a mix of webcam and screen sharing videos that I can download and use in other places like my Youtube channel. I've also taken some classes from them and attended members only webinars that have helped me do a better job of marketing my webinars. I have templates, SOPs and examples to pull from for getting more people to sign up for, and pay for, my webinars.

Small Business (50 or fewer emp.)
Nov 11, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"easy to use and start"
What do you like best about WebinarNinja?

I like the email templates that are built in so I don't have to worry a ton about integrations with a separate email provider.

What do you dislike about WebinarNinja?

I'd love to see more feminine-looking sign-up pages

What problems is WebinarNinja solving and how is that benefiting you?

Webinar ninja lets me do webinars without having to do a lot of tech stuff in the background. It's been great for list building and serving my audience

Small Business (50 or fewer emp.)
Jun 14, 2022
 Source
Overall Rating:
4.0
Gabriel A. avatar
Gabriel A.
Director General
Share
"Webinr ninja is a good option that makes life easier to do webinars"
What do you like best about WebinarNinja?

It is very easy to set up webinar. You can create a webinar quickly and without a big learning curve. In addition, you have different webinar options, such as live, evergreen or hybrid webinars.

What do you dislike about WebinarNinja?

What I don't like is that direct integration with other tools is limited, for example, in my case, I can't integrate directly with moosend, which is the email marketing platform I use.

What problems is WebinarNinja solving and how is that benefiting you?

For me it was the software that made it easy for me to start giving webinars, it is a very intuitive tool, without complications in configuration. Which allowed me to focus on the content of the webinar, and not on technical issues

Mid Market (51-1000 emp.)
Jun 14, 2022
 Source
Overall Rating:
4.0
MP
Michelle P.
Marketing Coordinator
Share
"Great and innovative tool, but has some kinks to iron out"
What do you like best about WebinarNinja?

This tool makes it insanely easy to create a webinar. Even when I've had to teach people who have never done it, they find it intuitive and straightforward. The registration pages and email sequences also make it easy to promote and ensure that people show up live!

What do you dislike about WebinarNinja?

The only downside is that I have run into a few smaller problems, like my webinar replay being in a funny format. Luckily, they are always quick to help and fix!

What problems is WebinarNinja solving and how is that benefiting you?

Webinar Ninja is helping us really beautiful webinars without having to invest a ton of money and a ton of time. Their great customer service helps ensure that everything runs smoothly through the entire process.

Small Business (50 or fewer emp.)
Feb 27, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"The prefect mix of people, process and technology"
What do you like best about WebinarNinja?

Their effort to make it a super experience again. The features I have explored work smoothly and it is a pleasure to work in WebinarNinja again. Too many new features to mention. Well done to the hardworking team and co-founder Omar.

What do you dislike about WebinarNinja?

One or two small things that need attention.

What problems is WebinarNinja solving and how is that benefiting you?

A big issue for me is follow-up. WebinarNinja solves this problem 100% with follow-up emails that I can customize.

Small Business (50 or fewer emp.)
Nov 03, 2020
 Source
Overall Rating:
4.0
ME
Mercedes E.
Entrepreneur
Share
"WebinarNinja Review"
What do you like best about WebinarNinja?

Not provided

What do you dislike about WebinarNinja?

Not provided

What problems is WebinarNinja solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Oct 11, 2020
 Source
Overall Rating:
4.0
IL
Iñangi L.
Founder
Share
"It has allowed me to improve the entire content recording process in a fairly simple, easy way"
What do you like best about WebinarNinja?

Creating content for my webinars in a professional way has never been so easy, after many disappointments when trying other applications that promised many things and delivered so little, I was already losing hope in finding an application that really answered the needs of my company in a simple, easy and practical way until I discovered WebinarNinja, which has allowed me to improve the entire content recording process in a fairly simple, easy, fast way with excellent audio and video quality and with customizations and Quite creative and striking effects (in case they are necessary to use them), in general terms the final product is of very good quality, and if we talk about its interface it turns out to be the easiest and most manageable to accomplish the tasks, however easy or complicated that the task turns out to be, rest assured that with WebinarNinja you can do it in a matter of minutes and without headaches. didos

What do you dislike about WebinarNinja?

It presents some small problems when making streaming type recordings such as lives, however nothing serious that completely prevents the use of the tool

What problems is WebinarNinja solving and how is that benefiting you?

At first I used it as a tool to upload educational videos to my channel and to be able to make my webinars in a much easier and simpler way than I always did, however after using it for a long time I realized that I can also use it to Make advertising videos on my social networks as part of my marketing strategy to increase the number of followers through videos that impact my followers.

Small Business (50 or fewer emp.)
Apr 21, 2020
 Source
Overall Rating:
4.0
Mike V. avatar
Mike V.
Productivityist, Time Management Strategist, Productivity Strategist, Writer, Speaker
Share
"A platform that focuses SOLELY on webinars..."
What do you like best about WebinarNinja?

WebinarNinja is simple to use and makes it easy to get into hosting webinars and there's a big reason for that: it's the only thing they do.They've been focused on building this platform for years and are dedicated to making it the best webinar platform out there. They don't pretend (or want) to be anything outside of that sphere; they want to make presenting webinars accessible in a big way for everyone.

What do you dislike about WebinarNinja?

The lack of discount coupons on paid webinars is something that I'm not a fan of. But I've yet to discover anything else that I dislike.

What problems is WebinarNinja solving and how is that benefiting you?

I'm using WebinarNinja to spend more time cultivating an audience through webinars. Whether using these webinars for lead generation, fostering my existing membership community, or creating paid webinars as workshops, WebinarNinja has made it simple for me to deliver webinars to my budding audience on an ongoing basis. I'm exploring features like evergreen and recorded webinars to get an even deeper mastery of the platform.

Small Business (50 or fewer emp.)
Mar 07, 2019
 Source
Overall Rating:
4.0
DC
Darek C.
Owner
Share
"Easy Webinar Software"
What do you like best about WebinarNinja?

I like the ability to see statistics, library, integrations, and registrants all in the dashboard. Zapier integration.

What do you dislike about WebinarNinja?

It would be nice if there was a direct integration into pipedrive and/or autopilot.

What problems is WebinarNinja solving and how is that benefiting you?

I need to be able to share best practices for my clients, and it is great to hold a webinar, and then share the recording for other clients.

Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good tool for sharing live webinars"
What do you like best about WebinarNinja?

We used webinar ninja for a few months for a campaign to interact with clients and talk about insurance issues. It was very useful and we shared the webinars as a series afterwards.

What do you dislike about WebinarNinja?

If you dont need live interaction, youtube is a better option

What problems is WebinarNinja solving and how is that benefiting you?

The live interaction with clients. It is a good tool if youre trying to teach something online so that the other party can ask questions and you answer them live.

Mid Market (51-1000 emp.)
Mar 01, 2022
 Source
Overall Rating:
3.0
Oscar A. avatar
Oscar A.
Solution Representative Dassault Systemes Partner
Share
"All in one webinar platform, not for demanding users"
What do you like best about WebinarNinja?

Excellent customer support, they assist on how to configure the environment. The platform is simply and covers all the webinar workflow. At the starter price it provides more tools than the competitors.

What do you dislike about WebinarNinja?

In the functionality of on-demand webinars you cant edit the recorded file. If you have technical problems us we had, the platform does not allow you to cut out or upload a new corrected session.

What problems is WebinarNinja solving and how is that benefiting you?

We could cover end-to-end webinars management. We could cover all the workflow, but we reached the platform's roof quickly. I think that webinar ninja is growing. Maybe in the future, they can give more advanced options.

Small Business (50 or fewer emp.)
Jan 24, 2022
 Source
Overall Rating:
1.0
Andrew G. avatar
Andrew G.
Sony Artisan Of Imagery
Share
"Worst service, customer service and platform I've ever used. STAY AWAY!!"
What do you like best about WebinarNinja?

The interface would be nice... if it worked.

What do you dislike about WebinarNinja?

Everything. They decided to perform server maintenance 2 days before a webinar I had been planning for 2 months with 600+ registrants. Their servers failed, sent out 4000+ emails to my registrants and caused my email to be blocked and labeled as spam thanks to their incompentency. During the webinar I wasn't able to go live with video either, I had and only could rely on using YouTube videos. At the end of my presentation, I sent everyone a link to YouTube Live so we could continue the webinar there because nearly 400+ people couldn't log in to WebinarNinja's servers. Their analytics are also off in many cases. I have data showing that over 3000+ people tried to register for my webinar but due to their registration software only 20% were actually able to register. Many got errors saying their @gmail, @Me, @hotmail accounts wouldn't register. Their customer service is an absolute joke. Don't buy into their "In under 5 minutes you get a response" BS they put out on their site. It would take them 15-24 hours to even 'SEE' the message. All of their customer service reps have and use canned responses too. "Oh, we're sorry for the trouble. We're working hard to fix it. Have a good day." Meanwhile, none of their services are working, the whole site is crashing, you're getting hundreds of emails from angry customers whose inboxes are being filled with dozens of random emails from you... Their whole service is an absolute joke. STAY AWAY!!!

What problems is WebinarNinja solving and how is that benefiting you?

The only problem I'm solving is understanding what a horrible company they are and to stay away from them.

Mid Market (51-1000 emp.)
Aug 20, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Seriously, do not touch this company with a 10 foot pole"
What do you like best about WebinarNinja?

The software is simple and does a few basic webinar functions. That's it. Read on to hear why this company is a scam.

What do you dislike about WebinarNinja?

This company steals money from people. Stay away. Their business model is to prey on people with free trials and charge you thousands of dollars with a 'no refunds for any reason policy' due to a scammy auto-renewal. Their customer service is a joke and will patronize you, saying they can't because the policy says no, and try to sell you on using their software again despite saying it did not have basic features you need and that you were never going to use it, and not providing any confidence that they are good people worth working with. Their rep, Anna, would be fired at any normal company for suggesting that someone should pay thousands of dollars among their personal budget for the year for a service they have never used. Maybe this company will give her a raise for stealing money from someone, just as they've directed her to?

What problems is WebinarNinja solving and how is that benefiting you?

Should be more like what problems have I realized, like being virtually mugged by a corporation. Benefits: Realizing that you should read reviews before even considering a free trial, regardless of if you are interested in using the product. I would've seen the countless other reviews confirming that this company steals money from people.

Small Business (50 or fewer emp.)
May 21, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Great idea for a platform but so many tech issues"
What do you like best about WebinarNinja?

The different types of webinars that you can do - prerecorded with live intro, hybrids. Plus brand of registration page and integrations.

What do you dislike about WebinarNinja?

So many tech issues - video stopped playing during the webinar. Replay still not available after 48 hrs post-webinar. Settings saved as default don't copy across future webinars.

What problems is WebinarNinja solving and how is that benefiting you?

being able to pre-record and do a live intro which not all platforms offer. And automated emails are helpful too.

Small Business (50 or fewer emp.)
Feb 11, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Avoid it!"
What do you like best about WebinarNinja?

Nothing, slow beta service, with lots of bugs.

What do you dislike about WebinarNinja?

We had to switch back to Zoom because the service simple does not work! It is still a beta service, customers simply can not connect to the webinar because of server errors. Many functions does not work on the web interface. The service is very very slow. We tried to reach customer service before the webinar start, but no answer. Of course they did not pay back the monthly fee.

What problems is WebinarNinja solving and how is that benefiting you?

Webinar for 100 customer, it could not solve our problem because of system bugs.

Mid Market (51-1000 emp.)
Feb 03, 2021
 Source
Overall Rating:
1.0
DJ
Duncan J.
Head Of Marketing
Share
"If you're thinking about using WebinarNinja - DON'T!"
What do you like best about WebinarNinja?

One of the only webinar providers to offer Webinar Series - we were excited to use this for our webinar series. Unfortunately due to major technical issues we had to cancel the webinar series after just one successful webinar.

What do you dislike about WebinarNinja?

Huge technical problems, poor customer support & they scheduled planned maintenance when our webinar was meant to go live and never told us, couldn't help us move the date/time (without just under 1,000 people needing to re-opt in) and even emailed all out attendees during maintenance saying the webinar was an hour away, on soon etc which sent all our customers to error links, a platform full of errors and us unable to launch the webinar. Terrible software.

What problems is WebinarNinja solving and how is that benefiting you?

Was looking for Webinar Series software - WebinarNinja did not solve this and do not offer a good product.

Small Business (50 or fewer emp.)
Jan 22, 2021
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
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"How to build a software platform and deliver 15% of what you advertise."
What do you like best about WebinarNinja?

The webinar setup and customization is easy. That's all.

What do you dislike about WebinarNinja?

1. If a lead puts a space at the end of their email when registering, they get an error message/don't get registered. That's fairly fickle. Who knows how many leads are lost because of this little problem. 2. After they did an "update" the week of 01/18/2021.... - They gave NO WARNING that their platform would be unusable during this time. - I spent hundreds on ads, when I went live no one could access the webinar. - The email notifications could not be accessed or turned off - No access to registration embed forms - Customer service wouldn't respond for HOURS - I asked for a refund of the last month ($99), and to cancel my subscription. - The Customer Service Manager CJ left my requests on read, and refused to answer me. DO NOT USE THIS PLATFORM!

What problems is WebinarNinja solving and how is that benefiting you?

I'm currently doing live webinars, and WebinarNinja is one of the few that seemed available, user friendly, and a decent monthly subscription fee