WebinarNinja Reviews & Product Details

WebinarNinja is simple to use and makes it easy to get into hosting webinars and there's a big reason for that: it's the only thing they do.They've been focused on building this platform for years and are dedicated to making it the best webinar platform out there. They don't pretend (or want) to be anything outside of that sphere; they want to make presenting webinars accessible in a big way for everyone.

The lack of discount coupons on paid webinars is something that I'm not a fan of. But I've yet to discover anything else that I dislike.

I'm using WebinarNinja to spend more time cultivating an audience through webinars. Whether using these webinars for lead generation, fostering my existing membership community, or creating paid webinars as workshops, WebinarNinja has made it simple for me to deliver webinars to my budding audience on an ongoing basis. I'm exploring features like evergreen and recorded webinars to get an even deeper mastery of the platform.

I like the ability to see statistics, library, integrations, and registrants all in the dashboard. Zapier integration.

It would be nice if there was a direct integration into pipedrive and/or autopilot.

I need to be able to share best practices for my clients, and it is great to hold a webinar, and then share the recording for other clients.

We used webinar ninja for a few months for a campaign to interact with clients and talk about insurance issues. It was very useful and we shared the webinars as a series afterwards.

If you dont need live interaction, youtube is a better option

The live interaction with clients. It is a good tool if youre trying to teach something online so that the other party can ask questions and you answer them live.

Excellent customer support, they assist on how to configure the environment. The platform is simply and covers all the webinar workflow. At the starter price it provides more tools than the competitors.

In the functionality of on-demand webinars you cant edit the recorded file. If you have technical problems us we had, the platform does not allow you to cut out or upload a new corrected session.

We could cover end-to-end webinars management. We could cover all the workflow, but we reached the platform's roof quickly. I think that webinar ninja is growing. Maybe in the future, they can give more advanced options.

The interface would be nice... if it worked.

Everything. They decided to perform server maintenance 2 days before a webinar I had been planning for 2 months with 600+ registrants. Their servers failed, sent out 4000+ emails to my registrants and caused my email to be blocked and labeled as spam thanks to their incompentency. During the webinar I wasn't able to go live with video either, I had and only could rely on using YouTube videos. At the end of my presentation, I sent everyone a link to YouTube Live so we could continue the webinar there because nearly 400+ people couldn't log in to WebinarNinja's servers. Their analytics are also off in many cases. I have data showing that over 3000+ people tried to register for my webinar but due to their registration software only 20% were actually able to register. Many got errors saying their @gmail, @Me, @hotmail accounts wouldn't register. Their customer service is an absolute joke. Don't buy into their "In under 5 minutes you get a response" BS they put out on their site. It would take them 15-24 hours to even 'SEE' the message. All of their customer service reps have and use canned responses too. "Oh, we're sorry for the trouble. We're working hard to fix it. Have a good day." Meanwhile, none of their services are working, the whole site is crashing, you're getting hundreds of emails from angry customers whose inboxes are being filled with dozens of random emails from you... Their whole service is an absolute joke. STAY AWAY!!!

The only problem I'm solving is understanding what a horrible company they are and to stay away from them.

The software is simple and does a few basic webinar functions. That's it. Read on to hear why this company is a scam.

This company steals money from people. Stay away. Their business model is to prey on people with free trials and charge you thousands of dollars with a 'no refunds for any reason policy' due to a scammy auto-renewal. Their customer service is a joke and will patronize you, saying they can't because the policy says no, and try to sell you on using their software again despite saying it did not have basic features you need and that you were never going to use it, and not providing any confidence that they are good people worth working with. Their rep, Anna, would be fired at any normal company for suggesting that someone should pay thousands of dollars among their personal budget for the year for a service they have never used. Maybe this company will give her a raise for stealing money from someone, just as they've directed her to?

Should be more like what problems have I realized, like being virtually mugged by a corporation. Benefits: Realizing that you should read reviews before even considering a free trial, regardless of if you are interested in using the product. I would've seen the countless other reviews confirming that this company steals money from people.

The different types of webinars that you can do - prerecorded with live intro, hybrids. Plus brand of registration page and integrations.

So many tech issues - video stopped playing during the webinar. Replay still not available after 48 hrs post-webinar. Settings saved as default don't copy across future webinars.

being able to pre-record and do a live intro which not all platforms offer. And automated emails are helpful too.

Nothing, slow beta service, with lots of bugs.

We had to switch back to Zoom because the service simple does not work! It is still a beta service, customers simply can not connect to the webinar because of server errors. Many functions does not work on the web interface. The service is very very slow. We tried to reach customer service before the webinar start, but no answer. Of course they did not pay back the monthly fee.

Webinar for 100 customer, it could not solve our problem because of system bugs.

One of the only webinar providers to offer Webinar Series - we were excited to use this for our webinar series. Unfortunately due to major technical issues we had to cancel the webinar series after just one successful webinar.

Huge technical problems, poor customer support & they scheduled planned maintenance when our webinar was meant to go live and never told us, couldn't help us move the date/time (without just under 1,000 people needing to re-opt in) and even emailed all out attendees during maintenance saying the webinar was an hour away, on soon etc which sent all our customers to error links, a platform full of errors and us unable to launch the webinar. Terrible software.

Was looking for Webinar Series software - WebinarNinja did not solve this and do not offer a good product.

The webinar setup and customization is easy. That's all.

1. If a lead puts a space at the end of their email when registering, they get an error message/don't get registered. That's fairly fickle. Who knows how many leads are lost because of this little problem. 2. After they did an "update" the week of 01/18/2021.... - They gave NO WARNING that their platform would be unusable during this time. - I spent hundreds on ads, when I went live no one could access the webinar. - The email notifications could not be accessed or turned off - No access to registration embed forms - Customer service wouldn't respond for HOURS - I asked for a refund of the last month ($99), and to cancel my subscription. - The Customer Service Manager CJ left my requests on read, and refused to answer me. DO NOT USE THIS PLATFORM!

I'm currently doing live webinars, and WebinarNinja is one of the few that seemed available, user friendly, and a decent monthly subscription fee