GoToWebinar Reviews & Product Details

-Reporting and analytics available for past sessions (number of attendees who registered vs. attended, attendee attention span %, questions asked, total time in session, etc.) -Easy integration with Outlook, so that you can quickly choose to add scheduled webinars to your Outlook calendar and then invite via Outlook -Can easily record a webinar or training as it is in session, pause the recording, resume it, and then when completed, download to your computer for sharing/storing in other places -"Raise hand" feature allows attendees to indicate that they have a question or comment during a busy webinar

-Better video recording tools would go a long way with this tool. As a software trainer, I would love to be able to use GTW/GTM to record trainings (I do a little bit at the moment). Currently, if I make a mistake while recording, I have to restart the entire training. Pausing the recording is nice since I can take breaks and prepare what I'll say next, but I'd love to have additional tools (ability to rewind, cut clips out, add effects/titles, etc.) -Dislike the fact that all webinar attendees are muted by default. Would prefer an organizer-level or webinar-level setting to turn this on/off. Requires organizer to manually unmute all attendees if the webinar is designed to allow for open dialogue.

-As a software company, our training department uses GoToWebinar to train internal employees and clients, and is especially helpful when we have large groups of people attending. -We also use this for internal company-wide meetings held by executives.

On demand webinar features are the best in the business - I don't want to lose that feature

I've had so many issues with MAC users able to activate cameras and microphones, we're likely making a switch in Q3

Reaching audiences, identifying regular users, sharing content security and with moderation

Great Service - even though I had to terminate my membership. It became too expensive to continue using, so had to revert to a FREE platform

The cost. I would have been able to continue if it was more cost-effective

Keeping my team up to date and reaching out to customers

I like that as an organizer, you have full control of the team putting on the webinar and the attendees. I also like that you can create templates/copy from a previous webinar so you don't always start from scratch! I also really enjoy the analytics that are provided after the webinar as well as the recording editing ability and video library option.

The platform and control panel look and feel VERY outdated. The control panel can be challenging to learn for someone brand new to the platform. There is also not an option to NOT have people register for an event.

We use GoToWebinar when we need full control over the audience (mic, camera) but would also like the ability to provide handouts, run polls, collect registration data, share more than one presenter's webcam, and provide post-webinar emails (that can include the webinar recording and certification if applicable). SUPER nice feature!

Easy and simple, only have 2 mins to join the meeting, but immediately know how to use and get used to it fast. The loading speed is comparatively fast which is very smooth.

Too less functions, while compare with zoom or skype, still have a lot of functions should available for user.

Since this is easy, I will try to raise this to someone who are not familiar with online meeting. Since the set up time not much, so which helps to arrange for some urgent meetings.

The ability to attend a webinar without having to leave my home!!

I would have to say that I don’t have the material in my hands to manipulate as I am a visual and tactical person.

The ability to be in two places at once, multi tasking as I can be cooking and taking a course at the same time!

Like the ability to track and view which phone numbers, computers and or users are on any call via computer screen. Ability to join or listen on computer or phone.

It is pretty baseline - there may be higher versions that personally have not used.

We utilize to track meet attendance, participation and coordinating between multiple clients. Program tracks amount of time and rank of appearance for each "caller" - has ability to record whole meet and auto sending copies to all registered recipients.

The quality of webinars, the metrics, the match with HubSpot...I can see who is attended and who's not. It allows questions, I can share my screen...and so on.

The interface, people have to download a software if they want to see the webinar...

I make online masterclass in live! I can teach about marketing

Enables me to participate in training with colleagues from across the country as well as complete CEU courses with other providers. I appreciate being able to listen over my phone or through the computer

Functionality of being able to respond to questions is inconsistent. If multiple people are participating on one computer, there is no way for all participants to be "signed in" unless the log into the webinar on another computer

It makes it much easier and more convenient to participate in training and educational seminars

Able to share screens and record conversation while still using my computer to take notes

There was an echo/lag during the conversation.

I enjoyed the benefits of being able to call/talk on either a phone or laptop so that I could be traveling and still be a part of the conversation.

I liked the ability to download an app for desktops or smartphones. It made participating seamless and easy.

I don't recall anything I didn't like...

This has made conference presentations and interactions easier, as our conference members are spread out across various locations.

It's an easy way to set up a big, company-wide meeting

The sound can be glitchy and everyone has to mute

Company meetings

I've only had one interaction with this product. Initially there was an issue with getting the product to load so everyone could connect, but after a few attempts everyone was able to connect and see the content.

It took several attempts to connect and the audio / video had a lag between them. Somewhat made it more difficult to focus.

Working for a large company it is great to use this product to connect a big group for training sessions, such as how to utilize new software or new protocols in current software.

Big toolset that can cater to most webinar needs.

This is one of the bigger players on the market however they are big and cumbersome for that reason, with a challenging setup and confusing UX.

Ability to conduct mass training on products as well as town hall meetings

GoToWebinar is quick to learn and intuitive to use, so it is very easy to get ramped up. The website walks you through every step of webinar setup, and the application is also straightforward. It launches quickly and does not require any big or time-consuming installations.

Something consistently goes wrong in GoToWebinar. The call will drop partway through the webinar, audio will cut in and out, or it will not sync correctly with 3rd party platforms (for example, Marketo). Support is mediocre - they will offer suggestions like "check with your phone provider" when that is clearly not the issue. Unfortunately these glitches cause extra work for the user and make the company seem messy and unpolished. In addition, some obvious features are missing. For example, when sending a webinar invitation to people in different countries, it will ONLY show the first country by alphabetical order in the invitation email. The invitee would then need to click "Calling from another country?" to get the correct dial-in for their region.

We are hosting webinars to share information with our customers and prospects.

I appreciate the streamlined website that makes it easy to schedule events and keep track of past events over time.

The interface is very challenging both for organizers/panelists and for participants. It is very clunky and not user-friendly.

I use it for external calls with clinicians to engage with one another. It is easy for me to coordinate the meetings. We don't use video, but only audio; we rely on the registration pages.

Relatively commonly used. Mobile apps etc are much better than they used to be. Now does video. Generally, the platform is relatively stable.

Outdated software that seems like it's just had many face-lifts. Most modern conferencing/webcasting software is browser based nowadays, and GTW still doesn't even give me that option. Integrating it with other stuff is not easy,

Webcasts for 100+ people, relatively stable platform.

Lots of options, helpful when teleconferencing, easy to record

Kept switching windows while in the middle of a presentation

Training for clients and for staff across the country

The rehearsal feature is very useful and the simplicity is nice

The inability to do hybrid events and high cost

The ability to offer simple webinars with not much to learn how to use for speakers

I used to use this platform years ago and I found it reasonably priced with a great user experience. I liked it so much that I recommended it to my client to use for webinars.

They don't support chromebooks, which is ridiculous and a barrier to purchase for me until this is fixed. Unfortunate since this is a great alternative to zoom.

A seamless and branded webinar experience