Demio Reviews & Product Details
Demio is a webinar platform designed in mind with helping marketing professionals generate leads by leveraging powerful personal conversions. The software offers a wide arrange of features that can help create, host, and market webinars effectively to support business growth. The platform also offers comprehensive tools that ensure everything a user needs to host a full-scale event is within reach. From webinars to Q&As, live webinars to meetings, users can enjoy seamless HD streaming. Additional features include automatic replay viewer and analytics to measure webinar campaigns.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Demio Pros and Cons
- Offers easy email integration and automation with event reminders
- Distinct waiting room experience
- Comes with extensive marketing features and webinar tools to support lead generation
- Added cost for over 50 live participants
- Doesn’t offer a registration page making it difficult to determine number of attendees
Demio Review: Is This Browser-Based Webinar Platform Worth the Hype?
In the past few years, more and more industries started adopting online solutions for traditional in-person events and campaigns. Webinars are at the helm of this transformation. 95% of businesses believe that webinars are an important part of their marketing strategy, and it only makes sense. The average conversion rate for webinars is 55%.
But you can’t pull off a successful webinar with Google Meets. You need a lot of extra tools to engage your audience and promote your products. That’s where Demio comes in. It’s one of the best webinar platforms, and it can help you kickstart growth with live and evergreen events. Keep reading our Demio review to find out more.
What is Demio: A Quick Overview
Demio is a webinar tool that simplifies hosting events online. Its features, integrations, and design are all focused on ease of use. After rigorous testing of Demio, I can confidently say: you’ll be hard-pressed to find a cleaner interface in webinar apps.
Not to mention, all of it happens in your browser. We love that. Demio lets you and your audience focus on the value you bring. You don’t need to worry about the tech side, you just need to plan and host killer webinars.
And it manages to do all of it without stripping too many features. You get decent options to plan events, create automated evergreen funnels, interact with your audience, and even get advanced analytics about your past webinars.
It’s not a perfect tool. We’re not big fans of its pricing, and you do sacrifice a bit of customization here and there. But all in all, it’s a decent choice. You can try it today with a 14-day free trial, and no credit card is required:
Background on Demio
Demio is made by Banzai, a company that creates lightweight, yet powerful engagement marketing tools. Demio was launched back in 2014, and it was made by two marketers from Florida that wanted a webinar software fit for their needs.
Demio grew a lot since then. The Banzai team actively works on the app to make it better based on community feedback, which is a big perk when looking for any kind of software.
There’s a lot of value in tools built by people that want to use them. That’s what Demio is. And it’s part of the reason it got Software Advice’s Front Runner 2022 award.
But what makes it so great? Let’s dig in.
Getting Started With Demio
The platform itself is very intuitive. If you scroll through its dashboards for 10-15 minutes, you’ll know everything you need to host your first webinar.
On top of that, Demio created a pretty innovative starter guide. You’ll be invited to join after sign-up:
And I recommend you do. It’s a mock webinar, complete with simulated participants, and videos that explain how to host an event. In just 10 minutes, any new user will learn the ropes of Demio, regardless of experience level.
If all of this isn’t enough, Demio’s support center can help too. They have a solid knowledge base, fast response times from live chat support agents, and a University section where you can learn more about how to make the most out of Demio.
Overall, this is one of the easiest webinar tools I’ve ever tried. If WebinarJam, Livestorm, or GetResponse ever felt too intimidating, try Demio.
Key Features
Although it’s easy to use, Demio doesn’t chop features left and right. It has everything you need to create, promote, and host successful webinars. Let’s go over its main features.
Dashboard
The main dashboard is where you can see the schedule of all of your upcoming sessions, as well as create new events, and adjust your profile settings.
Right off the bat, you’re not overwhelmed with options. You can do a lot. But in this initial dashboard, you only see what’s most important. To get started, you can click on your name in the top-right corner to open your settings. Here, you can modify things like your branding:
It’s also the place to manage general account details, integrations, or API. But we’ll talk more about them in a bit.
There are some settings you’d expect to see here, but they’re missing. For example, you can’t create general templates for emails or registration forms. You need to create an event, and then design pages or emails for each event in particular. But all in all, we’re off to a good start.
Easy event customization
After you create an event, you can build landing pages and emails to promote it. All the promotional options you have are available in the “Customize” menu:
The most useful feature is the registration page, which makes it very easy to create a professional sign-up page in seconds. Unfortunately, the builder is pretty limited. It only has a tiny library of pre-built elements that can be added to any page.
So it’s not comparable to a fully-fleshed page builder. If you want something more customizable, you’ll need to create the registration page with something else, then integrate a lead collection tool with Demio.
But Demio’s registration pages can help in a pinch. They’re clean, well-designed, and easy to deploy. All of them have a thank you page, and you can seamlessly embed it into your own site.
Email reminders are pretty much the same. You can send them at different intervals to improve attendance at your event:
But don’t expect advanced email templates. You can’t edit much beyond the text. All emails you send with Demio look like this:
So they’re a decent option as a reminder. But not as promotional emails. If you want to do serious email marketing, you’ll need a tool like Mailchimp.
Besides pages and emails, you can also customize your webinar materials in advance. You can use Demio to create polls, handouts, and calls to action (called featured actions). These are saved to your event, and then you can seamlessly throw them up during your presentation.
You can also upload presentation materials like videos or slide shows. They’re easy to add to events and showcase during a webinar.
Events
There are three types of events in Demio: standard, series, and automated. Standard events are just live webinars that you can plan and host straight from the platform. Series events are a bunch of live events that take place with the same group. Automated events are evergreen webinars that run on their own.
They’re all equally easy to create, and easy to access. From our tests, we also found that Demio events look great in any browser, even on mobile.
Live Webinars
Live webinars are Demio’s core feature, so we’ll spend some more time explaining how they work. You can join a planned live webinar from your schedule, and kickstart the session from the top-left corner of the screen:
Interacting with your audience after you started the session is very easy. You can see the chat in the right tab, and you can easily delete messages, or mark them as a question to highlight and address them:
You can also start a private chat with anyone, or switch over to the admin chat if you want to talk to your moderators.
What you see is very similar to what your audience will see, bar from the moderation options. They can also choose to ask questions, instead of just typing in chat, which will highlight their query.
This makes it very easy to engage your audience during a webinar and keep chat interactions structured.
As a host, it’s also easy to share videos and slide shows:
Unfortunately, you don’t get any control over how these are displayed. They’ll take up most of the screen, and you’ll be on top of it. That layout might work for most people. If you want more control over this kind of thing though, you won’t get it from Demio.
You can also share your screen, much like you would in Google Meets or Zoom. What I really like though is that you can quickly switch from the tab you’re showing:
To the webinar tab, with just the press of a button:
You can share other materials from the bottom-right corner of the screen. These include downloadable files, polls, or featured actions. You can pick one that you created beforehand, or even create new materials mid-webinar.
Files and polls are good to have, and they’re industry standard in webinar software. So are calls to action, but I really like the featured actions here in Demio. They’re easy to create:
And throw up on the screen at the right moment:
The way you see it as a host is exactly how your audience will see it. This isn’t a revolution in marketing, and experienced users might miss some advanced settings, like the ability to A/B test. But it’s still a very easy way to push your audience down a funnel.
Live events aren’t as customizable as some experienced users might want. But all in all, they’re pretty easy to pull off, beginner friendly, and can be extremely effective.
Automated Events
Automated events are quick to set up from the main dashboard. You can turn older live events into automated webinars, or upload any recording of a webinar you have.
After you upload a video, you can edit a few details about your automated event. You can set up registration and reminders in advance like you would with any kind of Demio event. And you can also automate resource sharing during the webinar:
If you want, you can join the event at any time, and interact with anyone in the chat. But you don’t have to. With a little bit of prep, this funnel will work on its own. It’s a very powerful evergreen tool. But unfortunately, it’s not available in the cheaper Starter plan.
Post-Webinar Tools
Demio’s post-webinar tools are stellar. You can get a replay of your event the second it’s over:
And share it instantly with different segments of your audience. Moreover, you can access insights about your event:
The general analytics are useful. You can see how many people registered, how many of them attended, and even when people generally closed the webinar. This can help you fine-tune your sessions and improve your conversion rate.
On top, you can get a detailed transcript of all messages in the event, as well as a breakdown of each participant, when they logged in, and other useful details:
Demio analytics won’t be enough for data junkies. But for most businesses, these insights are good enough to optimize both live and evergreen events.
Integrations
It’s very easy to integrate Demio into your existing suite. You get basic integrations like Mailchimp or GetResponse. And you can easily connect your accounts by pasting an activation key, or logging in:
Demio also integrates with Zapier, and you get a ton of pre-made Zaps. With a little bit of work, these can set any webinar on autopilot.
Demio itself has an API key for you to integrate into other apps. And it’s really easy to add integrations to existing events when you plan a session.
Demio Use Cases
Demio has plenty of use cases. We tried to showcase what it can do in this Demio webinar review. But to make things clearer, here are three distinct use cases:
Your marketing team can use Demio for simple and evergreen campaigns. It features a bunch of marketing automation features, as well as readily-available data for how a session progressed, its ROI, and where people dropped off.
Demio can also be used for sales demos, whether live or “simulated live” with automated events. The actionable data you get helps with funnel optimization and improvements to the sales pitch.
Lastly, Demio’s webinar can be handy to customer success teams. Live sessions are perfect to welcome non-techies, and automated events are a great onboarding method for new customers. Its data can also pinpoint potential brand ambassadors based on event engagement.
What makes Demio stand out from other webinar platforms?
Demio does a lot of things right. Its webinar interactions are seamless, sharing materials with participants is easy, and the data you get is very useful. Not to mention, you can manage both live events and evergreen webinar funnels from the same app.
But Demio stands out thanks to its ease of use. The interface is self-explanatory, no dashboard is bloated with hardly-used features, and beginners can make the most out of it without extensive training.
Demio Pricing
We’re not big fans of Demio’s pricing. It’s not expensive, Demio’s price is average. The problem is that the Starter plan lacks a lot of Demio’s core features. Unless you get the Growth plan you’ll miss out on things like automated webinars, advanced tracking by registration source, or custom branding.
If you’re fine without those (or if you can shell out the $831) Demio is a smart choice. Here’s what each pricing plan features:
Starter – $411/year:
- 1 host limit
- Standard webinar features
- 3-hour limit on sessions
- Live and Event Series
- Standard support
Growth – from $831/year:
- 5 hosts limit
- Everything in Starter
- Automated events
- 8-hour limit on sessions
- Custom room, forms and email branding
- Registration source tracking
Premium – from $3,000/year:
- Premium integrations with Hubspot, Salesforce, Marketo, and Pardot
- No limit on hosts per account
- Everything from Growth
- Custom domains
- 10-hour limit on sessions
- Priority support
- Access to Beta features
- Dedicated Account Manager
Summary of Demio’s Pros and Cons
| Pros | Cons |
|---|---|
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In our tests, we mostly appreciated Demio’s ease of use. Beginners or non-tech-savvy people will be able to make the most out of the app without any specialized training. Best of all, Demio doesn’t sacrifice too much control for this ease of use.
On the other hand, the lowest pricing tier doesn’t really feel like “Demio.” It’s a bit stripped of features. And if you can’t rely on your internet connection at all times, you might want to look into Demio alternatives. We haven’t experienced any issues with connectivity, but multiple users reported problems with this.
Quick Conclusion
Demio is a reliable webinar tool. If you’ve ever felt stumped by its more complicated cousins, you should really give it a try. We hope our Demio review helped you see whether or not it’s the right pick for you.
If you’re still not sure, here’s the bottom line: Demio is not skimping on any crucial features, and you can use it without a degree. If that sounds like a great deal, check it out with a free 14-day trial, no credit card required:
It is easy to use, reliable, intuitive and fast support. And I really like the overal design. I'm from the Netherlands, so the integration of my language is also really good.
I can't find any cons, it isn't the cheapest out there but definitely the best.
I can give online lessons now and have engagement with my students (chats, polls etc).
fast and super cool interface and good connectivity
there is no cons. it could be more friendly with social media
there is no problem. it has good connectivity
It´s a really user-friendly platform. We needed a solution that anyone could use, and we most definitely found it. Nuestros clientes hablan español y su solución en este idioma es buena!
The size room for Growth Plan is only 150, we need a 300 option.
Our webinar scheduling process runs smoothly now, no headaches like before.
Demio is a well thought out platform. The interactive components during webinars have been great. The stability of the platform has been very solid for us. Their support is truly best-in-class and we are consistently pleased with their follow up when we have questions.
We do not dislike anything about the Demio platform.
We routinely host webinars for 500 participants and our previous webinar platform strained under that load. When we had problems, they were unresponsive. We went on an intentional search for a stable platform that could quickly scale to a larger audience. We also wanted to find a platform with world-class support. We found both in Demio.
Demio is very easy to use on both the host/presenter end as well as the registrant end. Registrants have found it very easy to navigate and our guest presenters have been quite impressed with the platform versus other webinar platforms out there. The ability to set chat from public to private is big for the webinars we have been running as it encourages friendly chat in the beginning and end of our webinars while allowing anonymity for questions during the presentation.
We have not encountered too many issues with Demio as of yet. One downside is not being able to preview the customized emails. We include hyperlinks in many of these emails, more specifically the follow up email, and I always want to make sure they work. I've currently been setting up trial webinars before hand to make sure the emails come through the way I want them to.
Like many organizations, ours has had to make a virtual transition. Our annual event, which involved a variety of workshops and speakers, had to be cancelled due to the pandemic and Demio has allowed to move forward with a virtual event, breaking it up over time through a series of webinars. The tracking and insights that Demio provides are very interesting and are not found in many other platforms.
We choose the Growth alternative to be able to brand the emails etc. It looks great! It was super easy to start using the tool, and I love that it requires no downloads - not from the organizer nor the attendees. Perfect! The split screen presentation mode with the possibility to show both the webcam and the slides is great too. The admin part is super easy, and I love the fact that you already have some email templates ready to go, but that you also can include your own text.
It would be great if it was possible to rewrite the emails to webinars attendees in your own words. The templates are fine, but we use another language (Norwegian) and the automatic translation was not good enough. So we chose to keep the English and add something in Norwegian as well. Would have been great to get the whole email in our own words. Also, it would be great to be able to include photos and direct links in the emails. I also miss the possibility to include my notes in my presentation mode on screen.
It gives us the perfect platform to organize professional webinars, something that we have not done before now at our organization. A very engaging way to communicate with potential clients and others.
Managing and recording a webinar using Demio is really smooth and i didn't encounter any problem while using it. The webinar session can be schedule a month before the event and that really helps me to manage our future webinar session.
The package that are offering decent size of webinar attendee is quite pricey but still worth it as they comes with e-mail branding.
Using a webinar as another platform to connect with our customers really help us in long run. We have a better engagement with our future customer as they can better informed about our service and product from the webinar that are conducted.
I love the beautiful interface of Demio - both during the webinars and connecting with attendees (registration, reminders, replays). All very professional looking. Super simple to set up. The whole experience is very intuitive. My attendees felt the same way. Support team is outstanding!
Took me a little bit of effort to integrate with other apps, but that's not unusual.
I could easily set up a series that kept people registered and my resources in place with little effort. I felt able to focus on my attendees during our sessions because I had the room set up in advance with all my resources, including handouts and videos, and was able to do a test-run in advance.
I have so many things to say and praise about Demio. As a virtual events planner, I was thrilled to find a platform that checks all the boxes- intuitive and easy to use for organizers and attendees, beautifully designed, compatible / integrates with numerous email marketing platforms and Gsuite, and is just an overall great product and excellent team behind it. The customer service, like the platform, is top notch. I’ve never waited more than an hour or so to get my questions answered in a true and helpful way. My firm has now had 3 very successful fundraising virtual galas on Demio. One of which nearest the maximum number of attendees of 1000 and was written about in the NYTimes. I look forward to continuing to recommend Demio to my clients for all of their virtual events needs.
Two features I would like to see- 1) streaming to social media 2) ability to upload video directly to Demio
We’re using Demio to create virtual community gatherings/galas, in an effort to raise funds for our non profit clients who’ve had to cancel their in person annual events.
The setup and software is super intuitive and easy to use. I love that I'm able to connect it with my email provider (ActiveCampaign) directly and through zap to get the exact information I want into my CRM. Presentation and chat are a breeze and easy to engage with attendees once it's started. I also love that the recording is automatically made for you - I don't have to remember to hit record or upload it later! It's all done with my branding without me having to lift a finger. Support and customer service are top notch and I've always been able to get quick and detailed responses to any questions!
I had some difficulty getting my presentation exactly as I needed it. Not Demio's fault necessarily, but since I created my presentation in Keynote (which I assume many people are also using) it would have been helpful for them to have some documentation on preparing my PDF from Keynote into Demio (the color profile wasn't correct and after furious YouTube watching and googling, I was able to figure it out).
It makes delivering webinar's super super easy. I'm looking forward to continuing to use the software for evergreen webinars in the future (I'm still enjoying delivering them live)
- Customer service rocks (real 24/7) - Easy to use, very intuitive - Clean UI/UX
- Notification emails aren't that flexible. I'd like them to be more brandable as well.
Automated webinars, works like a charm. I'm out there marketing my trainings 24/7
I love the ease of use and simplicity of its interface. Practically in one day I started using it and it was very easy to understand. The few times I need support, I had an immediate response even outside normal hours.
Some features are missing to make it perfect. Nothing serious. It's overpriced compared with the alternatives. The lack of customization of landing pages and emails.
The first webinar I did already paid me over a year of service. And I was able to implement it in less than a day!
User experience, support and streaming quality.
There is nothing in particular that I've disliked, but the product could add more features.
Host a webinar. My first attempt was to use OBS Studio with Youtube, but it was really messy and not very good streaming quality. Also, the registration management was not very good. I was manually sending email marketing reminding people about the event. Then I started to try different platforms and Demio was the best I've used.
Really easy to use and setup with great functionalities. It doesn't need to install anything to work for participants or hosts.
It could have a control screen functionality like zoom.
Webinar's common tasks, like setting up the streaming, sending invites, reminders and overall providing a great experience are all solved here in a really effective and fast way.
I have been teaching online courses and doing webinars for years. I have used AnyMeeting, WebEx (back in the day), Zoom, etc. and Demio is by far the simplest, fastest, and most effective resource I have found. I specifically wanted a way to record and then provide automated replays of the webinar, and Demio offers it, and with ease. Very happy, highly recommended.
Really don't have any dislikes tbh. Sorry!
So far any issues (minimal, and really were more so questions) were answered fast through chat. They are not lying about tech support, they are really there to help and do a great job.
I love how easy it is to get started with this tool. The pre-recorded simulation tools and built-in interaction was fantastic. It gave me hands-on learning Iike with just enough prompts and guidance. The team has been great to answer my questions, direct me to beneficial articles, and have been my "cheerleaders" as I set up my first event. I love that it integrates with ConvertKit without any additional 3rd party needed.
It's definitely an investment for a small business. That said, it's been worth it so far. I will certainly update this if I find anything else worth noting.
I'm solving the challenges of a small business with limited resources and need to scale marketing outreach. Demio has been able to fit in perfectly with ConvertKit and my need to automate certain webinars.
Easy to use interface. The ability to jump in the chat in an evergreen webinar is wonderful. I also love the feature that you can promote your products & add surveys.
Would like to have the video window to be larger should someone decide to be on video all through.
I am now being forced to do regular webinars.
The construction of this tool shows that it is really based on the simplicity of the interface and flexibility in its operation. The recording of webinars automatically is useful and differentiating from other platforms. The meetings are dynamic and of quality. They do not offer a referral plan, where we obtain credits from the platform, thus building a win-win relationship between the platform and the users, 25 Usd in credit per referral.
The orientation of this platform for the world of marketing demonstrates what it is to generate solutions based on market segmentation, it is an answer that I have achieved with Demio and contrary to disadvantages, there are many advantages that I find with the use of it.
I participate constantly in webinars that feed me positively to be able to essentially increase the level of my strategies and attract prospective clients.
At its heart, Demio is designed to run webinar. It is extremely user-friendly for both the presenter and viewer. So unlike any other of the webinar marketing services out there it has also been designed to do the more touchy-feely small presentations that you would have needed another service like GoToMeeting, Skype or UberConference to do.
Demio has been in beta for a long period of time, had over 1500 webinars run on the platform before it was released to the public. However, like any new service there are going to be issues when it is released on mass to the public. So as much as I am sure the Demio team will do as much as possible to fix things, it’s always worth bearing in mind when using a relatively new service.
I couldn’t decide if the fact the platform is extremely simple should be my no1 benefit in this Demio review or not. What I and I suspect you primarily want from a webinar platform is high conversions. However, now I just expect marketing services to be optimized for conversions and the main issue I struggle with and I hear others struggling with is ease of use and getting the maximum from the system. So I decided the fact Demio is easy to use should be first on my list. In all of Demio’s marketing, they talk about keeping it simple. From my experience, they have achieved that. It took me 3 mouse clicks in 3 minutes to setup my first webinar, including setting up my autoresponder integration. Then when running my second webinar it took a whole 1 minute to get a brand new webinar set up. To make it even faster I could have just copied my details from the week before. However, easy to use hasn’t meant it doesn’t have all the powerful features you would expect from WebinarJam or another one of the top system’s there days. It still has all the ability’s to set tags based on people showing up or not and how long they attended. Just in Demio, it’s all done with just a few simple clicks.
I like that it's browser-based and I can easily find everything I need within the simple interface! Demio makes webinar engagement and audience participation a breeze. On the analytics side, you can see engagement data to help qualify attendees!
There's nothing I can think of at this time.
Webinars are hard enough on their own but the existing tech is also pretty clunky and hard to implement. With Demio, spinning up webinars is super simple and it makes us look dang good.
