Unclaimed: Are you working at GoToWebinar?
GoToWebinar Reviews: 4.3/5 — Solid Choice
Best known as the world most popular webinar and webcasting tool, GoTo Webinar is an easy-to-use solution that allows users to host webinars, virtual conferences and events. The platform comes with robust features and integrations that allow users to engage with audiences to drive business growth.
| Company | LogMeIn, Inc. |
|---|---|
| Year founded | 2003 |
| Company size | 1001-5000 employees |
| Headquarters | Boston, MA, United States |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
GoToWebinar Pros and Cons
- Hosts automated webinars
- Option to simultaneously host organizers and panelists
- Capable of hosting webcasts
- Provides webinar analytics and exports
- Integration with GoToMeeting
- Costly compared to other alternatives
- Basic plan only accomodates 100 webinar attendees
- Requires presenters and participants to download specific software to be able to use platform
Compare GoToWebinar with other popular tools in the same category.
Same UI as Gotomeeting- don't need a lot of training to use.
some features (dial in moderator code) not easy to find
Business is expanding with offices in multiple locations.
I really loved the presentation tools from Go to Meeting's webinar. I used the functions twice this summer for two separate presentations for my clients. We were able to successfully communicate all changes and exciting announcements in the upcoming year!
My least favorite part is how the questions are organized. When someone submits a question it's way to hidden.
Communication!Communication!Communication! This was key and go to webinar did it for us.
Very user friendly. Most of my clients find it easy to connect.
Must have extremely good connectivity. Requires higher speeds to connect than other companies.
Remote training
My company used GoToWebinar for online training sessions for professionals. It is easy to navigate and easy for the participants to join and use. The program has great options for incorporating polls into the presentation and it is also great that we can record.
We have had some connectivity issues with the program, specifically when we try to stream videos. It usually slows everything down significantly and has also crashed the whole program. This may have more to do with the internet then the actual program though.
GoToWebinar has been a great addition for us as we can now reach people all over the country with our professional development opportunities.
I like that I can mute the conversation from my end if I don't need to say anything, and just watch. I am a remote employee and this is one of the only ways I check in with the office.
I don't really dislike anything about this program.
I am a remote employee so it is the only way I can check into the office.
I find that GoToWebinar is an effective software package that allows me to incorporate distance learning into our curriculum.
I sometimes experience lag times with students that are unable to see some of the notes I am making in real time.
Education of students and the training of teachers in new techniques.
It's very user friendly and easy to navigate. In my position, I would with others in different timezones. We use GoToWebinar to share information in real-time. Allowing us to work remotely and still keep the business going.
The interface of GoToWebinar could be a bit updated. I also find that the microphone is a hit and miss. I looked more into this recently and see that different versions of GoToWebinar support different operating systems. This is understandable but took a bit to figure out what the issues were via forums.
Being able to communicate with colleagues and partners in remote locations. It's an easy tool to use when wanting to share information.
Clean interface, very professional platform
you cannot pick an area to share, not just selected windows
no problem solving here
The ease to communicate with colleagues when all are not able to be present in person.
Nothing really. It's pretty straight forward.
Can have meetings most anytime and any place
I like that it is very user friendly for those who are not necessarily tech-savvy.
Sometimes the sound is a bit choppy, but this could be due to internet connection versus the software.
We are a franchised organization and so we have meetings consistently across the country for various topics, new policies, learning best practices etc, so its easy to have one large online meeting for the offices and disseminate and/or receive important information easily.
It is an easy to use tool for webinars. A conference line and screen share link is provided, and there isn't a limit to how many people can join a call.
GoToWebinar has crashed on me during a webinar I was hosting. I called into their support team and didn't get the troubleshooting I was hoping for. It happened again to another one of my colleagues.
We are able to train multiple customers all at once with a private conference line and screen share. The attendees are only able to hear me (an option we set up).
No connection problems and the interface is intuitive. Have used multiple times for business meetings and interviews. Quick and easy to use. Have experienced no hiccups.
Sometimes it has a slight lag in the feed but that could just be connection issues.
Able to meet with clients and colleagues easily even when not in town. I have the confidence to be able to clearly communicate with them and see them despite not being there in person.
The ability for give access to someone to Remote Desktop to your laptop/computer to share info or troubleshoot an issue
There's nothing I really dislike about this tool. It's a great tool to have and use.
The ability to share information with someone from pretty much everywhere in the world
Lots of practical features that let you monitor questions, share links, pause screen, etc.
The user interface is outdated and could have a more modern feel
We have to give training demonstrations daily to our clients. This allows us to demo our soft ware and take questions in real time from customers
The move to a GoToWebinar is simple and effective, the controls are largely the same as GTM and it allows you to host a larger number of people. The webinar format allows the host more say over how the meeting is run and can be very beneficial.
Users occasionally report having issues with sound quality or connection quality. I rarely have any problems though.
Hosting meetings or presentations for larger groups of people. The ability to moderate questions and control the flow of information from the audience is great.
GoTo Webinar brings all the ease of GoTo Meeting in an easy to use package that requires very little training for our end users.
Sometimes the audio options can be less than stellar and if it's a large webinar with hundreds of people, there isn't really a process for them to get help during the event.
Large scales webinars to help promote new solutions. We have seen increased sales.
GTW has been a great way for us to connect with candidates remotely.
There are definitely times when the interface can be a little choppy
The benefits compared to other video conferencing platforms is relatively negligible
The meeting does not interrupt in the middle. It is a smooth intereface.
So far, I have no complaints. It has been reliable and consistant
I don't need to leave my office to meet with people
that is is easy to present information to multiple people across different locations
can have tech issues or glitches that can be annoying
helps get people together for slideshows/information located anywhere, saves time, helps with meetings
It's very easy to setup and to invite people. Just like GoToMeeting, but one sided and makes it very easy to do webinars
Not a whole lot. It does exactly what you need it to do. Can be expensive when you need more and more people who need to join.
Easy access to bringing people abroad into a meeting where they only need to hear/see what is going on.
This software has given us the ability to pre-record demos of our software and attach them as links in emails for our clients and potential clients to view at their leisure. It has been a valuable tool for showing current clients new updates to our software, all at the same time. Also, many of the recordings links live on our website for potential clients to view.
I enjoy mostly everything about this software, I haven't had many issues in the two years using it and many updates have came since i originally started using GoToWebinar. I like that my GoToMeetings can be saved and stored in the GoToWebinar section
We have been able to give access to recordings and videos to all or some of our clients and potential clients. The big benefit is allowing the customer to view the recordings at their own time, from any web enabled device.
"Mt Webinars" Page is clean, and displays number of registrants for a given event.
Can be convoluted when editing pages. There are a lot of steps, and it is not 100% clear everything that needs editing.
Use GoTo Webinar for all webinar events.
Ease of use, being able to easily host webinars
it saving my sign in info and messing up my GTM account
Hosting webinars for clients
GoToWebinar is super easy to use, and allows us to share information widely for relatively little cost. It is very user friendly and has an easy interface to figure out, both for user and administrator.
$89 is a little bit steep, especially when we are hosting free webinars for people to listen to, but ultimately, it pays for itself in the marketing we are able to achieve through hosting the webinar.
This helps us reach a wider audience than just who is local, including people from other Universities, who could be key partners in our work.
It was pretty easy to log in to the session and participate. I'm normally just a participant, so making the "attendance" portion as painless as possible is key in my eyes. I like the handouts feature - they weren't specifically used in the presentation I was a part of...but I wish they were.
I don't have a lot of negative things to say, other than I wish some of the additional features had been used in my webinar! hah.
Largely, we try to make sure everyone is on the same page. We make use of webinar software to interface with our corporate office coaches for problem solving, continued education, and more. GoToWebinar is one of a number of software solutions we've tried, and I have no real complaints. I didn't delve into features like recording or the advanced metrics, so I can't really speak on that.
It is familiar. I know what I am doing when I load it up. It is the Lincoln to GoToMeeting's Mercury
I don't use it enough to really say. Most of the time GoToMeeting works for me.
Catching flies with webinar honey.
I love that GoToWebinar allows my company, which, as of this writing, is smaller (less than 30 employees) to appear like a much larger player in the marketplace. It's got great branding, customization and communications options that enable you to completely tailor the user experience and realize increased levels of audience engagement.
I wish there was a way through the dashboard to access content that was uploaded as handouts to previously completed webinars, as I've had need to verify what content versions of collateral we distributed in the past. I also wish you could clone a webinar, including attachments, and make changes as needed to schedule a new one. As a disclaimer, both of these might be possible, but a quick search through the software and help menus for the plan my company purchased has not yet yielded any information on how one would do this, or if it's possible.
My company relies heavily on personalized trainings for our upgraded products, and being able to deliver that training in a group setting via a webinar platform allows us to more effectively scale our operations. Using GoToWebinar, we're able to train more people, in more areas, in a shorter amount of time than previously, when we were relying solely on 1-to-1 phone calls. We had tried a few other webinar platforms in the past, but had some issues with broadcast quality and connectivity. We've been using GoToWebinar for about 7 months now and have never had a problem with either.
The program is very user-friendly and extremely easy to navigate. Minimal training required.
The product doesn't seem to be immediately compatible with my VPN.
We are sharing information immediately with our vendors and other business unit contacts.
We have been using Go to Webinar for almost 8 years now and it has served us well. We get signs up through sending emails to our database and promoting through social media. Go To Webinar integrates will with Act-On and Salesforce, which helps for a seamless lead flow process.
I wish that Go To Webinar did a better job of playing video for large audiences. I believe the more advanced packages can play video but we currently don't have that capability. It would be nice if their were lead assigning capabilities or the ability to automatically notify sales reps if their lead has requested contact in the closing survey questions. The recording quality is okay but could be better.
We are providing thought leadership for potential and current clients. It is high level engagement.
I like that you can clone webinars. This way you don't have to start from the very beginning for each new webinar you want to host.
I dislike that it's difficult to add multiple seats.
Webinars are a way for our business to generate leads for our sales development team. We generally get very high quality leads from people who attend our webinars.