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GoToWebinar Webinar Software logo
GoToWebinar
Plan and host next-level webinars
4.3

( 787 )

(Formerly GoTo)
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GoToWebinar Reviews: 4.3/5 — Solid Choice

GoToWebinar Overview
What is GoToWebinar?

Best known as the world most popular webinar and webcasting tool, GoTo Webinar is an easy-to-use solution that allows users to host webinars, virtual conferences and events. The platform comes with robust features and integrations that allow users to engage with audiences to drive business growth.

Company LogMeIn, Inc.
Year founded 2003
Company size 1001-5000 employees
Headquarters Boston, MA, United States
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Ask Questions about GoToWebinar
What GoToWebinar is best for?
How does GoToWebinar compare to ClickMeeting?
What are the pros and cons of GoToWebinar?
GoToWebinar Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
GoToWebinar Pros and Cons
Pros
  • Hosts automated webinars
  • Option to simultaneously host organizers and panelists
  • Capable of hosting webcasts
  • Provides webinar analytics and exports
  • Integration with GoToMeeting
Cons
  • Costly compared to other alternatives
  • Basic plan only accomodates 100 webinar attendees
  • Requires presenters and participants to download specific software to be able to use platform
GoToWebinar Features
Analytics and Reporting
Attendee Tracking
Automated Email Invitations
Automated Webinar Reminders
Breakout Rooms
Chat Functionality
Customizable Branding
Customizable Registration Forms
Engagement Analytics
Event Management
File Sharing
Hand Raising
GoToWebinar Media
GoToWebinar video thumbnail
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GoToWebinar Screenshots
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GoToWebinar screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 29, 2026
GoToWebinar Webinar Software logo
787 GoToWebinar Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Dec 14, 2021
 Source
Overall Rating:
5.0
AR
Augustina R.
Parent Liaison
Share
"Why you're our business GoTo!"
What do you like best about GoToWebinar?

There are so many great things that we love about GoToWebinar. The first would be all of the features are given to us for a great price. As far functions, I love the simplicity of creating a webinar. An additional feature that I sold me was the fact that it records and saves internally for us.

What do you dislike about GoToWebinar?

I have been using the GoToWebinar platfom for over a year and I have not found anything that I dislike, that I am missing, or that I wish I had when I got to create webinars.

What problems is GoToWebinar solving and how is that benefiting you?

Our organization has been able to bring community presenters and speakers together, despite the pandemic, to provide mental health resources and tips to our families.

Small Business (50 or fewer emp.)
Dec 14, 2021
 Source
Overall Rating:
5.0
KL
Kelsey L.
Behavior Consultant
Share
"GoToWebinar makes attending easy!"
What do you like best about GoToWebinar?

I enjoy the ease of using GoToWebinar to participate in webinars and other learning experiences! It is easy to login in, participate, and ask questions! GoToWebinar has been so helpful in helping me to earn continuing education credits!

What do you dislike about GoToWebinar?

When using GoToWebinar, participants aren't able to talk or have interactive conversation with the host. While asking questions via message/chat is ok, being able to have that discussion of information voice-to-voice may be easier.

What problems is GoToWebinar solving and how is that benefiting you?

By using GoToWebinar, I am solving the problem of needing to be in-person to earn continuing education! It allows me to participate, learn, and grow as a professional all from the comfort of my home or a coffee shop! It lessens the need to travel to a conference or interactive workshop.

Mid Market (51-1000 emp.)
Dec 13, 2021
 Source
Overall Rating:
5.0
RT
Rachael T.
M
Share
"Go to Webinar helped us maintain a steady lead flow when we could not attend trade shows"
What do you like best about GoToWebinar?

This tool t is very straightforward and logical to understand, especially for new users. It is easy to duplicate events to create a series or create new events from scratch. Our outside speakers love the engagement aspect of the polls and surveys.

What do you dislike about GoToWebinar?

The user toolbar is a bit outdated and clunky to use. When you make specific changes (switch presenter, close webinar, etc), there is a confirmation pop-up where you have to agree to the changes. If you are working on multiple screens, this confirmation pop-up becomes very tiny and can often go unnoticed on a different screen and have you wondering why something is not working.

What problems is GoToWebinar solving and how is that benefiting you?

We are reaching out to our customers and general potential customer audience base. We can keep up with their current needs, along with the current industry trends, and keep them informed. We are also able to make each webinar interactive through polls to keep engagement up, along with taking live Q&A.

Mid Market (51-1000 emp.)
Dec 08, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"very good tool for meetings"
What do you like best about GoToWebinar?

efficient and easy to use, can send links to clients to join the meeting and no glitches

What do you dislike about GoToWebinar?

just that it needs to have a code entered by the participant to join and not automatically can join the call

What problems is GoToWebinar solving and how is that benefiting you?

good alternative to zoom and good to get on call with clients and fast at doing presentations and very beneficial

Small Business (50 or fewer emp.)
Nov 23, 2021
 Source
Overall Rating:
5.0
Kemi S. avatar
Kemi S.
Insurance Broker Business, Health, Life & Accident, & Auto/Renters
Share
"Easy to Use"
What do you like best about GoToWebinar?

It's comparable to many online platforms for participating in webinars. Easily lets me set them up, present, & engage my audience. I can share videos, slides, & my screen. I love being able to present to my clients.

What do you dislike about GoToWebinar?

Sometimes have trouble recording sessions or connecting to my webinar. I also had an issue being able to see the webinar, but couldn't hear the audio.

What problems is GoToWebinar solving and how is that benefiting you?

I love that I can create buzz, expand my reach, and build awareness about my business and brand. I can easily attend live presentations - from anywhere.

Mid Market (51-1000 emp.)
Nov 16, 2021
 Source
Overall Rating:
5.0
Britta M. avatar
Britta M.
Psds Assistant System Manager
Share
"Easy to use meeting software"
What do you like best about GoToWebinar?

This program is very simple to use for meetings where presentations are involved.

What do you dislike about GoToWebinar?

I can't think of anything that doesn't work well on this platform.

What problems is GoToWebinar solving and how is that benefiting you?

With the pandemic, more and more meetings are going online and this platform has allowed the same types of presentation ability on a virtual platform.

Mid Market (51-1000 emp.)
Nov 12, 2021
 Source
Overall Rating:
5.0
JD
Joseph D.
L
Share
"Simple, yet expansive, platform to train customers and coworkers"
What do you like best about GoToWebinar?

The interface is visually pleasing and easy to navigate. Because the user interface is easy to navigate, it helps me schedule webinars, download data, and analyze data in little time. I have more time to prepare my webinar and set up sources for people to sign up.

What do you dislike about GoToWebinar?

I'd appreciate more options for ready-made charts that I can present to my team. The line chart is nice, but we need much more than day-to-day counts of registrants and attendees.

What problems is GoToWebinar solving and how is that benefiting you?

My company enjoys GoToWebinar primarily to educate customers on current events in the healthcare industry, educate customers on company products, and persuade customers to purchase said products. Additionally, we use the app to encourage the learning and education of our employees. GoToWebinar has greater functionality than Zoom and other screen sharing and presentation applications.

Enterprise (> 1000 emp.)
Nov 01, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Una de las herramientas que uso para capacitarme en Hotmart"
What do you like best about GoToWebinar?

Es práctica, te permite hacer el registro y trabajar con email marketing, también ingreso solo a través de un link y tiene funciones útiles desde antes de la pandemia.

What do you dislike about GoToWebinar?

Depronto los datos de registro se pueden mejorar, donde solo se pida el correo electrónico

What problems is GoToWebinar solving and how is that benefiting you?

Gotowebinar es una plataforma que uso antes de pandemia y que me ayuda a tener una comunidad para contactarme con ella y posteriormente poder vender un producto o servicio.

Small Business (50 or fewer emp.)
Oct 19, 2021
 Source
Overall Rating:
5.0
JK
Jacqueline K.
Property Manager
Share
"Works great!"
What do you like best about GoToWebinar?

Go to webinar is easy to use, it’s simple and easy to follow

What do you dislike about GoToWebinar?

There is nothing I dislike about go to webinar

What problems is GoToWebinar solving and how is that benefiting you?

I am able to connect with my coworkers with this platform, I can see and hear them and am able to ask questions on the platform

Small Business (50 or fewer emp.)
Sep 21, 2021
 Source
Overall Rating:
5.0
Janet R. avatar
Janet R.
Account Manager
Share
"The software uses for webinar or online training."
What do you like best about GoToWebinar?

There is no need to install the application. I can access the event by just clicking the link given by the organizer. I can easily access the settings like microphone and audio. Also, the good quality of sound and video.

What do you dislike about GoToWebinar?

There was a time; I thought the webinar was not yet started. The sound saying "the webinar has not yet started, please stay online" kept speaking. But then, I found out from my colleague it was started already. Therefore, there was a problem at that time. I was late, not knowing the event was already ongoing, but I accessed it minutes before it started.

What problems is GoToWebinar solving and how is that benefiting you?

At first, I was confused. Because I did not download any application. Then I found out that, I needed to click something to open it. Also, how to access the buttons and settings. It was easy to access and use.

Mid Market (51-1000 emp.)
Sep 11, 2021
 Source
Overall Rating:
5.0
RD
Rocky D.
Sr. Network Specialist
Share
"Great Webinar app for trainings"
What do you like best about GoToWebinar?

GoTo Webinar is one of those app that I use and trust when attending some online webinars and trainings. It give me peace of mind using this app compared to the other app that most people use now.

What do you dislike about GoToWebinar?

I dont think I have dislike any feature of this app.

What problems is GoToWebinar solving and how is that benefiting you?

I have attended many webinar and training using this app but I did not encounter any problems with it. GoTo meeting app is very easy to use.

Enterprise (> 1000 emp.)
Jul 29, 2021
 Source
Overall Rating:
5.0
Kjetil S. avatar
Kjetil S.
Technical Support Engineer
Share
"GoToWebinar - pretty straight foward webinar tool"
What do you like best about GoToWebinar?

It is easy to use. It can be downloaded on mobile. Just enter the meeting ID then off you go even when you are on the move.

What do you dislike about GoToWebinar?

Actually, there is nothing that I dislike about this app.

What problems is GoToWebinar solving and how is that benefiting you?

To provide another tool to conduct webinars.

Small Business (50 or fewer emp.)
Jan 21, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Webinars can be a game changer"
What do you like best about GoToWebinar?

I have used G2W for almost 14 years now and have found it a very helpful tool. It is easy to use and being able to get insights as well as go back to track results. The polls and surveys help keep folks engaged. I'm a fan of the new recording area as well.

What do you dislike about GoToWebinar?

Sometimes an update will take a bit to get used to.

What problems is GoToWebinar solving and how is that benefiting you?

We host sales as well as educational webinars.

Small Business (50 or fewer emp.)
Dec 22, 2020
 Source
Overall Rating:
5.0
KN
Kinser N.
Communications Director
Share
"Truly a 180 degree turn -- love this professional software!"
What do you like best about GoToWebinar?

Not provided

What do you dislike about GoToWebinar?

Not provided

What problems is GoToWebinar solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Dec 15, 2020
 Source
Overall Rating:
5.0
Veronica L. avatar
Veronica L.
Recruitment Specialist
Share
"Great & User Friendly"
What do you like best about GoToWebinar?

Everyone was able to use and sign in with ease!

What do you dislike about GoToWebinar?

I didn’t like having to explain what this software was. Most people didn’t know what it was.

What problems is GoToWebinar solving and how is that benefiting you?

The ability to train and communicate with multiple offices across the nation at once.

Mid Market (51-1000 emp.)
Nov 26, 2020
 Source
Overall Rating:
5.0
SS
Shivam S.
Technical Consultant
Share
"It is the best platform for connecting with multiple attendees."
What do you like best about GoToWebinar?

It is one of the stable platform for connecting it with the multiple attendees. It is the best platform for doing screen sharing sessions and using as camera to talk to the multiple audience.

What do you dislike about GoToWebinar?

It is only having limit of 101 attendees if they can increase it. It would be great.

What problems is GoToWebinar solving and how is that benefiting you?

We are solving doubts of the multiple learners by taking remote access and resolve their issues.It is one of the best platform for doing the screen sharing sessions

Mid Market (51-1000 emp.)
Nov 24, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Product"
What do you like best about GoToWebinar?

This product allow me to run monthly webinars for a package that I manage. It is very easy to utilize and I haven't had any issues during my use of the product.

What do you dislike about GoToWebinar?

So far, I haven't found anything that I dislike. However, I may not have used every option at this point either.

What problems is GoToWebinar solving and how is that benefiting you?

Communicating with my customer base. I don't have restrictions with clients like I do when attempting to utilize Teams.

Mid Market (51-1000 emp.)
Nov 17, 2020
 Source
Overall Rating:
5.0
LR
Lisa R.
Learning & Development Specialist
Share
"GoTo - What would I do without you?!"
What do you like best about GoToWebinar?

I really like the ease of use to create and customize multiple sessions. My L&D team uses this tool constantly when we are create our list of classes and scheduling the class offerings.

What do you dislike about GoToWebinar?

My L&D team has decided to do more sessions using our cameras. However, with GoTo Webinar, only the facilitator can show/use the camera. That feature we be great for everyone.

What problems is GoToWebinar solving and how is that benefiting you?

Instead of having to create a name or distribution list, our L&D department can schedule multiple sessions for training that allows each team to register at times that work for them.

Small Business (50 or fewer emp.)
Nov 09, 2020
 Source
Overall Rating:
5.0
TD
Trenayce D.
Founder
Share
"I Just Love this Platform!"
What do you like best about GoToWebinar?

The Customer Service is what actually sold the service for me. During my 7 day trial, I sampled out the platform and needed some assistance. I called the customer service several times, during the Trial period, and they were very patient and happy to help. They were very knowledgeable and helped me navigate through any of my issues. I knew that if I had any problems with the software/platform that the Customer Service would be there to help. I was sold! And I Absolutely LOVE this platform for my business. It's easy to learn and to use. My students and customers are very happy with it too. We feel secure and at peace with having our meetings online. I would strongly recommend this to anyone who is looking for a very professional way to present any information, classes, etc, online!! I love it ; )

What do you dislike about GoToWebinar?

What I dislike is the quality of the videos when I put them up on another platform, but I'm not sure how much that has to do with GoTo, it may be the other platform that is condensing them and they can become grainy. Other than that, I'm SUPER HAPPY with this platform.

What problems is GoToWebinar solving and how is that benefiting you?

The problem was my students are around the world and having local classes meant those who do not live in my area had to wait a few days to a week to get the information. This way, everyone is able to attend and the videos are ready within minutes!! I LOVE THAT PART! It has saved me so much time editing videos. Also, a huge benefit has also been the ability to charge for classes or to have them free, but still remain professional. I also LOVE the automatic emails!! I can't tell you how much time that has saved me too. It's just a very professional site and it has everything I was looking for.

Mid Market (51-1000 emp.)
Nov 02, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great tool for reaching clients"
What do you like best about GoToWebinar?

I like the diverse features, like Handouts and Questions, plus the analytics are awesome

What do you dislike about GoToWebinar?

I with there were more interactive tools that made it easier to engage in fun ways.

What problems is GoToWebinar solving and how is that benefiting you?

We have been able to cover both training gaps with clients and market new features and products using the technology. It's really helpful to have the channel as well since many of our clients are on tight schedules that move around a lot, so having an On Demand option is great

Enterprise (> 1000 emp.)
Sep 16, 2020
 Source
Overall Rating:
5.0
Adil H. avatar
Adil H.
Founder
Share
"My Review of GoToWebinar"
What do you like best about GoToWebinar?

An Interesting app/software which connects with just one link click. The upside of using GoToWebinar is definitely its easy to use interface and advanced functions for screensharing.

What do you dislike about GoToWebinar?

Its a heavy app/software requiring too much bandwidth to function properly. Any disruption in speed of Internet automatically stop its functions or gives an error for connectivity.

What problems is GoToWebinar solving and how is that benefiting you?

I am conducting my business meetings with GoToWebinar due to ongoing Covid-19 Pandemic. The benefits so far have been interactive interface and easy to communicate facility.

Small Business (50 or fewer emp.)
Aug 28, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Clear communication quality of GoToWebinar"
What do you like best about GoToWebinar?

Immediate, clear communication quality of GoToWebinar, including microphone, Cartoon Network and image.

What do you dislike about GoToWebinar?

Almost perfect, but I still would like to hope GoToWebinar able to adjust the world-time zone automatically such as Google Calendar.

What problems is GoToWebinar solving and how is that benefiting you?

I make use of GoToWebinar to attend my Harvard Medical School Extensive Education Program group meeting Over Boston, USA, Japan and Taiwan in 2018. The clear communication quality made it peaceful and perfect to finish our discussion and empower our learning.

Mid Market (51-1000 emp.)
Aug 27, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great webinar platform!"
What do you like best about GoToWebinar?

I love the source tracking, Q&A functionality, and dashboard itself.

What do you dislike about GoToWebinar?

No much to dislike. The tool works great!

What problems is GoToWebinar solving and how is that benefiting you?

We are reaching prospects and customers with valuable information especially in a time when we can't attend in-person events.

Small Business (50 or fewer emp.)
Aug 27, 2020
 Source
Overall Rating:
5.0
PS
Project S.
Founder
Share
"Project SUN is thankful!"
What do you like best about GoToWebinar?

When COVID-19 hit our community, all of our services for our families, including Parent Cafes, were put n hold because we could no longer meet in person. After researching and price matching other platforms and what they had to offer, GoToWebinar was our best option. From the beginning, even with longer wait times, their customer service representatives were and continues to be helpful by checking in and sending updates. Additionally, when we signed up, they made the process so seamless.

What do you dislike about GoToWebinar?

There has not been anything that we have been unsatisfied with.

What problems is GoToWebinar solving and how is that benefiting you?

We are able to meet virtually and securely through GoToMeeting. We are able to hold educational programs for our youth and families on mental health topics right from the comfort of our home.

Small Business (50 or fewer emp.)
Aug 27, 2020
 Source
Overall Rating:
5.0
David F. avatar
David F.
Professional Magician
Share
"Great virtual meeting platform"
What do you like best about GoToWebinar?

Flexibility is key. I've used other platforms and I always prefer gotomeeting and gotowebinar.

What do you dislike about GoToWebinar?

no disadvantages that I can pinpoint at all.

What problems is GoToWebinar solving and how is that benefiting you?

Training, support, sharing of ideas, etc.

Small Business (50 or fewer emp.)
Aug 27, 2020
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great tool for webinars and virtual meeting."
What do you like best about GoToWebinar?

GoToWebinar is very easy to use and they provide great report after each of our events. We also like the recording tool that we are using to record our live training and create on demand courses. It's also a secured tool which is very important for us. Overall, it's very useful for our business.

What do you dislike about GoToWebinar?

Some of our clients had some glitches answering the poll questions. We reported the problem but never got any feedback.

What problems is GoToWebinar solving and how is that benefiting you?

It allows us to reach our audience virtually and safely. With the pandemic, we were able to pursue our training activities and reach more people then at our live (in person) events.

Small Business (50 or fewer emp.)
Aug 27, 2020
 Source
Overall Rating:
5.0
Jodi B. avatar
Jodi B.
Administrative Assistant
Share
"Great product, easy to use platform."
What do you like best about GoToWebinar?

The ease of use. The platform is very intuitive and the usability is well thought out.

What do you dislike about GoToWebinar?

You can't post your own questions in the question box for all to see during a webinar, only the chat box. And, you can't save the same polls to use over and over; you need to enter them every time.

What problems is GoToWebinar solving and how is that benefiting you?

Since Covid especially, in person training's have been canceled. GTW has allowed us to get out content out seamlessly while everyone works from home.

Small Business (50 or fewer emp.)
Aug 27, 2020
 Source
Overall Rating:
5.0
KH
Katrina H.
Owner
Share
"Great Online Webinar Tool"
What do you like best about GoToWebinar?

The ability to duplicate prior sessions .

What do you dislike about GoToWebinar?

My main complaint has to do with the ability to replay recordings; it is possible, but not as user-friendly

What problems is GoToWebinar solving and how is that benefiting you?

The ability to have a stable site to perform frequent webinars

Small Business (50 or fewer emp.)
Jul 16, 2020
 Source
Overall Rating:
5.0
MM
Max M.
Digital Projects
Share
"Professional Webinar Solution for Quality Video and Sound"
What do you like best about GoToWebinar?

GotToWebinar has a clean and professional interface that works well for virtual events where you want to present a speaker or panel. The best thing is the video upload feature that provides high quality video and audio playback during the session. This is the only comparable platform that has this feature and sets it apart from the rest because of it. All other platforms I've tested only have screen share for videos and playback for those results in reduced frame rate and overall video and audio quality.

What do you dislike about GoToWebinar?

The main drawback to the uploaded video playback is that you cannot scrub through the video in case you want to go back to a previous point or speed up to a later point. You can only play and pause the video and if you close it, it starts from the beginning again. Also, when video playback is started, panelist mics are automatically muted. They can unmute but sometimes they forget and it can be troublesome when you do presentations where the panelist wants to talk over videos.

What problems is GoToWebinar solving and how is that benefiting you?

We are an events based company and ever since the Covid-19 shutdown, we have had to find new ways to do business. GoToWebinar has not only allowed us to continue holding events, we are now doing more events than ever with higher attendance rates.

Mid Market (51-1000 emp.)
Jun 23, 2020
 Source
Overall Rating:
5.0
TI
Tony I.
Founder
Share
"As Effective as Much Higher Priced Products"
What do you like best about GoToWebinar?

Ease of use, simple control panel, excellent sound and video quality, ability to record and archive webinars, post-webinar analytiics.

What do you dislike about GoToWebinar?

I wish there were tools to market the webinar from within the platform.

What problems is GoToWebinar solving and how is that benefiting you?

Conducting customer training remotely. GoToWebinar helped us save the cost of hosting customers at our facilities while still conducting effective training. This was especially important during the current COVID-19 pandemic.