ApexChat vs Help.com

Take a look at how ApexChat and Help.com stack up against each other across pricing, features, and support using feedback from real users like yourself. ApexChat scores 3.8 out of 5 from 10 reviews, while Help.com has been rated 4.4 out of 5 from 5 reviews.
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ApexChat Logo

ApexChat

3.8
(10)
Help.com Logo

Help.com

4.4
(5)
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At a Glance
ApexChat Logo
ApexChat
Pricing not provided by vendor
Help.com Logo
Help.com
Pricing not provided by vendor
Overview
ApexChat Logo
ApexChat
ApexChat’s live chat software combines online messaging with human agents to make it convenient for prospective leads to contact your business. The software is used by over 10,000 companies that leverage the technology to boost their website lead conversion, and offer more engaging buyer experien... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ApexChat
View 5 images
ApexChat Screenshots
ApexChat screenshot 1
ApexChat screenshot 2
ApexChat screenshot 3
ApexChat screenshot 4
ApexChat screenshot 5
Help.com Logo
Help.com
Help.com  is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be sc... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help.com
View 3 images
Help.com Screenshots
Help.com screenshot 1
Help.com screenshot 2
Help.com Homepage
Help.com Homepage
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Pricing
ApexChat Logo
ApexChat
No pricing information available
Help.com Logo
Help.com
No pricing information available
Reviewer's Segments
ApexChat Logo
ApexChat
Small Business
70.0%
Mid Market
10.0%
Enterprise
20.0%
Help.com Logo
Help.com
Small Business
60.0%
Mid Market
40.0%
Enterprise
0.0%
Deployment
ApexChat Logo
ApexChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Help.com Logo
Help.com
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ApexChat Logo
ApexChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Help.com Logo
Help.com
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
ApexChat Logo
ApexChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Help.com Logo
Help.com
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
ApexChat Logo
ApexChat
Total integrations: 19
  • AccuLynx
  • CallRail
  • ClickDimensions
  • Clio
  • Facebook
  • Filevine
  • Google Ads
  • Google Analytics
  • Google Tag Manager
  • HubSpot
  • Intercom
  • Joomla
  • LeadsPedia
  • Marketo
  • Microsoft Teams
  • Pipedrive
  • Shopify
  • Slack
  • Squarespace
  • Stripe
  • Trello
  • Twilio
  • Zapier
  • Zendesk
  • Zoho CRM
Help.com Logo
Help.com
Total integrations: 8
  • AccuLynx
  • CallRail
  • ClickDimensions
  • Clio
  • Facebook
  • Filevine
  • Google Ads
  • Google Analytics
  • Google Tag Manager
  • HubSpot
  • Intercom
  • Joomla
  • LeadsPedia
  • Marketo
  • Microsoft Teams
  • Pipedrive
  • Shopify
  • Slack
  • Squarespace
  • Stripe
  • Trello
  • Twilio
  • Zapier
  • Zendesk
  • Zoho CRM
Top Alternatives
ApexChat Logo
ApexChat
See all alternatives
Help.com Logo
Help.com
See all alternatives
Categories

Common categories include: Live Chat Software.

Company Details
ApexChat Logo
ApexChat
  • By ApexChat
  • Located in Pleasanton, California, United States
  • Founded in 2008
Help.com Logo
Help.com
  • By Help.com
  • Located in Austin, Texas, United States
  • Founded in 2014