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Methodology
Chat2Desk
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At a Glance
Overview
Chat2Desk is a messaging platform for customer support and sales. It is ideal for support, marketing, and sales team and currently has more than 1300 customers around the world and over 300 partners. Key features include CRM integration, sales funnels, chatbots, scripts, and auto-replies web-anal... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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HappyFox Chat is a software that lets users add live chat functionality to their website in just under a minute. With HappyFox, users only have to copy and past the javascript snippet to your website and users can get started. The platform is also intuitively designed and efficient, with unlimite... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Get started
$0.00
Sales and marketing
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$29.00
/ month
Growth
$49.00
/ month
Scale
$149.00
/ month
Scale Plus
$299.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- The interface for end-users is pretty sleek
- It converts social media messages and chat messages into support tickets
- You can send customizable customer satisfaction surveys
- Higher pricing with no free tier
- No call management features
- Pricing is flexible but difficult to compare
Reviewer's Segments
Insufficient data to show segment split
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
8
- Asana
- Baremetrics
- Bitrix24
- GitHub
- Google Sheets
- Intuit Mailchimp
- Kommo
- Shopify
- Skype
- Slack
- Stripe
- SurveyMonkey
- Telegram
- WhatsApp Business
- Zoho CRM
Total integrations:
8
- Asana
- Baremetrics
- Bitrix24
- GitHub
- Google Sheets
- Intuit Mailchimp
- Kommo
- Shopify
- Skype
- Slack
- Stripe
- SurveyMonkey
- Telegram
- WhatsApp Business
- Zoho CRM
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Chat2Desk
- Located in Moscow, Russia
- Founded in 2015
- By HappyFox, Inc.
- Located in Irvine, California, United States
- Founded in 2011
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