Provide Support Live Chat vs GetResponse
Take a look at how Provide Support Live Chat and GetResponse stack up against each other across pricing, features, and support using feedback from real users like yourself. Provide Support Live Chat scores 4.4 out of 5 from 16 reviews, while GetResponse has been rated 4.3 out of 5 from 678 reviews.
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At a Glance
Overview
Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spel... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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GetResponse is a reliable email marketing software with marketing automation capabilities that can deliver tailored marketing experiences, engage customers, and boost sales through its extensive selection of features. A recent addition to the platform includes web push notifications and an email ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Small Business
$15.00
/ month
Corporate
$30.00
/ month
Enterprise
$60.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Max
$0.00
/ month
basic
$19.00
/ month
Plus
$59.00
/ month
Professional
$119.00
/ month
Pros and Cons
Not enough data available.
Not enough data available.
- List building and list automation options available
- GetResponse offers good templates
- Easy-to-use design and spam testing
- Supports powerful lead generation features best for eCommerce sites and webinar promotions
- Lets users monitor Google, Facebook, and Instagram from the GetResponse account
- Some of the landing pages don’t work great on mobile devices
- The drag-and-drop feature could use some tweaks
- The deliverability rate needs improvement
- Basic plan doesn’t offer webinar features
- Phone support is available only for the custom paid price plan
Reviewer's Segments
Small Business
68.75%
Mid Market
12.5%
Enterprise
18.75%
Small Business
79.35%
Mid Market
14.31%
Enterprise
6.34%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
16
- Adobe Commerce (Magento Commerce)
- Alidropship
- AppMaster.io
- Automizy
- BigCommerce
- ClickFunnels
- ClickMeeting
- Craftly.AI
- Domain.com
- Drupal
- EasyTools
- EasyWebinar
- Elastic Email
- EverWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- GrowSurf
- Hello Bar
- Help Scout
- HubSpot
- Intuit Mailchimp
- Involve.Me
- Joomla
- Learnworlds
- LiveAgent
- MODX
- MyOwnConference
- Network Solutions
- OptinMonster
- Outgrow
- PayHip
- Pipedrive
- Podia
- Purlem
- SMTP.com
- Sellfy
- Sendowl
- Shopify
- ShortStack
- Simvoly
- Site123
- Smith.ai Live Website Chat
- Squarespace
- Survey Junkie
- Survicate
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Volusion
- WebinarGeek
- WebinarJam
- WebinarNinja
- Wix
- Zoho CRM
Total integrations:
41
- Adobe Commerce (Magento Commerce)
- Alidropship
- AppMaster.io
- Automizy
- BigCommerce
- ClickFunnels
- ClickMeeting
- Craftly.AI
- Domain.com
- Drupal
- EasyTools
- EasyWebinar
- Elastic Email
- EverWebinar
- Google Analytics 360 Formerly Google Analytics Premium
- GrowSurf
- Hello Bar
- Help Scout
- HubSpot
- Intuit Mailchimp
- Involve.Me
- Joomla
- Learnworlds
- LiveAgent
- MODX
- MyOwnConference
- Network Solutions
- OptinMonster
- Outgrow
- PayHip
- Pipedrive
- Podia
- Purlem
- SMTP.com
- Sellfy
- Sendowl
- Shopify
- ShortStack
- Simvoly
- Site123
- Smith.ai Live Website Chat
- Squarespace
- Survey Junkie
- Survicate
- Thinkific Plus
- Thrive Quizz Builder
- Thrive Themes
- ThriveCart
- Volusion
- WebinarGeek
- WebinarJam
- WebinarNinja
- Wix
- Zoho CRM
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Provide Support, LLC
- Located in New York, NY, United States
- Founded in 2003
- By GetResponse
- Located in Gdansk, Pomeranian Voivodeship, Poland
- Founded in 1998
