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Provide Support Live Chat vs Help.com Comparison

Provide Support Live Chat vs Help.com Comparison

Provide Support Live Chat
Help.com

At a Glance

4.6

Live Chat Software

Starting at $15

Per Month

4.4

Live Chat Software

Pricing Not Available

Overview

Provide Support Live Chat

Provide Support is a hybrid live chat and real-time website visitor monitoring platform for support teams. The solution lets organizations manage chat invitations, push pages, call transfers, canned answers, and more. Key features include customization and branding, native operator consoles, spell c…  Learn more

Target Market

Enterprise

Mid Market

Small Business

Help.com

Help.com  is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be scala…  Learn more

Target Market

Small Business

Pricing

Small Business

$15

Per Month

Corporate

$30

Per Month

Enterprise

$60

Per Month

Free Trial Available

Pricing Available

Pros & Cons

Provide Support Live Chat Pros

There is not sufficient information

Provide Support Live Chat Cons

There is not sufficient information

Help.com Pros

There is not sufficient information

Help.com Cons

There is not sufficient information

Screenshots

Provide Support Live Chat

Help.com

Videos

Provide Support Live Chat

Provide Support Live Chat setup and customization guide

Help.com

No videos provided

Top Alternatives

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Agile CRM

4.0

Starting at $0

Per Month

GetResponse

4.2

Starting at $0

Per Month

Appy Pie

4.7

Starting at $16

Per Month

Deployment

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Linux

Mobile Android

Mobile iPhone

On-premise

Cloud, SaaS, Web-Based

Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

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